Certain model-year 2020-2025 Jeep Wrangler 4xe and 2022-2026 Jeep Grand Cherokee 4xe vehicles were manufactured with high-voltage (HV) battery packs that may contain defective cells. The defect can lead the battery to internally fail and potentially cause a vehicle fire – whether the vehicle is parked or driving.
What’s the problem?
- On July 3, 2025, the manufacturer’s technical safety organization opened an investigation after reports of fires originating in the HV battery packs of these plug-in hybrid vehicles – including vehicles that had already undergone the earlier remedy under Recall ID 95B (NHTSA ID 24V-720).
- The battery supplier Samsung SDI obtained a pack from a vehicle that had experienced a fire with cells manufactured outside the original recall’s scope. They found the fire was caused by the same defect identified under 95B and are working to identify additional causal factors.
- As of October 13, 2025:
- 9 fires reported in vehicles which had already had the 95B software remedy applied.
- 10 fires reported in vehicles whose cells were outside the original 95B scope.
- 19 customer-assistance records, 0 warranty claims, and 19 field reports tied to this issue (dates from Jan 27 to Sept 2, 2025).
- 1 injury and no confirmed accidents tied to this issue.
- On October 24, 2025, the manufacturer determined there is a defect affecting motor vehicle safety in all affected vehicles.
- The manufacturer states that in rare cases, a battery pack may contain cells with separator damage which, combined with other complex interactions within the cell, may lead to a fire.
- A key interim safety measure: risk is lower when the battery charge level is low or depleted, and higher when the battery is fully or highly charged.
- Owner advice: refrain from recharging the vehicle, and park away from structures or other vehicles until the final remedy is available.
- The recall campaign number is 68C (NHTSA campaign number 25V-741) and even vehicles previously recalled under 24V-720 or 23V-787 will need the new remedy.
Affected vehicles
- Model year 2020-2025 Jeep Wrangler 4xe
- Model year 2022-2026 Jeep Grand Cherokee 4xe
What should owners do now?
- Minimize risk until fixed:
- Avoid charging the plug-in-hybrid battery.
- Park the vehicle outdoors or away from other vehicles/structures (such as garages) when practicable.
- Try to keep the battery’s state of charge as low as is reasonable for your use.
- Wait for the remedy: The final repair or battery replacement is under development. Interim notification letters are expected to be mailed starting December 2, 2025, with additional letters once the remedy is ready.
- Follow dealer instructions: Once the remedy is available, schedule service promptly. The remedy may include software updates to the battery management/control module plus potentially a full HV battery pack replacement.
- Stay informed: Keep track of recall updates and announcements.
Why this matters: safety & resale considerations
- A fire originating from a plug-in hybrid’s high-voltage battery is a rare but serious risk: it can pose danger to occupants, first-responders, and bystanders, and damage property.
- Even if your vehicle hasn’t shown signs of the defect, being part of the recall means you should treat it as a potential risk and act accordingly.
- From a resale/ownership value perspective, vehicles under open safety recalls can be harder to sell or may need disclosure depending on local laws. Completing the remedy promptly is beneficial for overall vehicle value and peace of mind.
Bottom line
If you own a 2020-2025 Jeep Wrangler 4xe or a 2022-2026 Jeep Grand Cherokee 4xe, this is a recall you cannot ignore. While the risk may only affect a minority of vehicles, the potential consequence is serious. Until the permanent fix is installed, follow the safety advice strictly: no recharging, park away from buildings, and monitor for dealer communications. Once the remedy becomes available, book the service as soon as possible. Your safety – and the safety of others around your vehicle – depends on it.
