Category Archives: FCA

Stall From Unsecured Fuse Inside High Voltage Battery

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Addressing the Issue of Unsecured Fuses and Steps to Take if Your Vehicle is Affected

Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV) have gained popularity for their eco-friendly features and impressive performance. However, recent reports have surfaced regarding a potential safety concern that could affect certain 2022-2023 models. The FCA Technical Safety and Regulatory Compliance (TSRC) organization has identified an issue with an unsecured fuse inside the high voltage battery, which may result in an unexpected loss of drive power.

Discovery of the Issue:
In February 2023, the FCA TSRC organization received its first report of a fuse melting in the HV battery of a 2022 Jeep Wrangler PHEV, drawing immediate attention to the matter. A subsequent incident involving another 2022 Jeep Wrangler PHEV with the same problem prompted the initiation of a comprehensive investigation.

Root Cause and Potential Impact:
The investigation revealed that an incorrect fastener used during vehicle production could increase resistance and generate excess heat at the 200 amp fuse interface. The prolonged exposure to high temperatures could cause the fuse to fail, leading to a loss of motive power. Drivers experiencing this issue might notice a Malfunction Indicator Lamp (MIL) illuminated, changes in drivability, and/or noise originating from the HV battery pack assembly.

Suspect Period and Population:
The suspect period for this issue spans from January 10, 2022, when the incorrect fasteners were introduced, to September 20, 2022, when the use of incorrect fasteners ceased. The identification of the suspect population was determined through careful examination of vehicle and supplier manufacturing records.

Recall and Resolution:
To address this safety concern, Jeep has issued a recall, known as recall number 53A by Chrysler and NHTSA campaign number 23V-303. Owners of affected vehicles will receive notifications instructing them to visit their authorized dealerships. At the dealership, the battery fuse will be inspected, and if necessary, replaced to ensure proper functionality. Additionally, the battery assembly will undergo inspection for signs of charring or discoloration on the bus bars, and if required, will be replaced as part of the resolution process. It is crucial to respond promptly to recall notifications and schedule an appointment with your dealership.

Taking Action if You Suspect Your Vehicle is Affected:
If you believe your Jeep Wrangler PHEV falls within the suspect population or are experiencing any symptoms associated with this issue, it is essential to take the appropriate steps. Firstly, check if you have received a recall notification from Jeep. The notice will provide instructions on how to proceed and schedule an appointment with an authorized dealership. If you have not received a notification but suspect your vehicle may be affected, you can directly contact your local dealership to inquire about the recall and share your concerns.

Conclusion:
The discovery of an unsecured fuse issue affecting certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles is a matter of utmost importance. If you suspect that your vehicle is part of the affected population or are experiencing any relevant symptoms, it is crucial to act swiftly by following the instructions provided in the recall notification or reaching out to your local dealership.

Ram Trucks: Potential Fire Risk in Cummins 6.7L Turbo Diesel Engines

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Chrysler will be contacting the owners of certain Ram trucks that are equipped with Cummins 6.7L Turbo Diesel engines, due to a potential fire hazard that may arise from an electrical short in the heater grid relay located in the engine compartment. The issue was brought to the attention of the FCA Technical Safety and Regulatory Compliance (TSRC) organization in October 2022, after the detection of a potential trend of engine compartment fires in vehicles that were built after the recall 21V-798.

According to FCA, there have been six customer assistance records, three warranty claims, and six field reports that may be related to this issue. As a result, the company has identified the potential risks associated with the short circuit and has initiated the recall of affected vehicles to address the issue.

NOTE: Ram truck owners are advised to park their vehicles outside and away from structures until the recall repair has been completed to avoid any potential fire hazards. It is important for owners to take this recall seriously and to get their vehicles repaired as soon as possible to ensure the safety of vehicle occupants and nearby property.

The FCA US, LLC’s number for this recall is 13A, and the NHTSA campaign number is 23V-060. This recall is an expansion of and supersedes recall number 21V-798.

If you own a Ram truck that has been repeatedly repaired for the same issue, you may be eligible to take advantage of your state’s lemon law. The lemon law is designed to protect consumers who purchase defective vehicles, such as Ram trucks, and provides them with legal recourse to seek a refund, replacement or monetary compensation from the manufacturer.

Under the lemon law, the manufacturer is given a certain number of attempts to fix the same problem before the vehicle is considered a “lemon.” If the repairs are unsuccessful, the manufacturer may be required to buy back the vehicle or replace it with a similar one. The exact details of the lemon law can vary by state, so it’s important to check the laws in your specific location to understand your rights and options.

If you believe that your Ram truck may be a lemon, document all the repairs and contact an attorney who specializes in lemon law cases. They can review your case and help you navigate the legal process to get the compensation or resolution that you deserve. Remember, the lemon law is there to protect you, so don’t hesitate to explore your options if you believe that you have been sold a defective vehicle.

Chrysler Pacifica Unexpected Loss Of Power

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Some 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) could experience a loss of drive power. The suspect period began in August 2016, when production of the Chrysler Pacifica began, and ended in January 2023, when Stellantis (Chrysler) started containing vehicles suspect to have the defect.

Chrysler became aware of this issue in August 2022, when the Stellantis Technical Safety and Regulatory Compliance (TSRC) opened an investigation into certain Chrysler Pacifica PHEVs after receiving reports of unexpected loss of motive power. The investigation revealed six customer assistance records, 242 warranty claims, and 59 field reports potentially related to this issue. Chrysler decided to issue a recall.

According to the defect report, there could be an internal transmission wiring connector that could short and unexpectedly shut down the engine. An unexpected engine shut down and a loss of motive power can increase the chance of a vehicle crash.

The remedy is a Product information management (PIM) and Instrument Panel Cluster (IPC) software update for 2017-2018 model year vehicles and a PIM software update for 2019-2023 model year vehicles. This update will provide messaging to the drivers giving them sufficient drive time to exit traffic before the vehicle completely shuts down. Owner notification letters are expected to be mailed out in March 2023. Stellantis number for this recall is 03A and the NHTSA campaign number is 23V-010.

If you are having repeated problems with your Chrysler Pacifica PHEV and think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Stellantis RAM 2500 & 3500 Truck Problems

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Transmission Fluid Leak May Cause Fire In Certain Stellantis Trucks

Chrysler’s parent company, Stellantis has issued a recall for certain 2020-2022 Ram 3500 and 2020-2023 Ram 2500 heavy-duty diesel trucks because of a problem that could result in an engine compartment fire. These trucks are equipped with Cummins 6.7L Turbo Diesel engines and 68RFE transmissions.

According to the defect report, a build-up of heat and pressure inside the transmission may result in transmission fluid being expelled from the dipstick tube. If the fluid comes in contact with an ignition source within the engine compartment, it could result in a vehicle fire. Stellantis is still working on a fix for this problem. Chrysler’s number for this recall is ZA3 and the NHTSA campaign number is 22V-835.

In the past two years, Stellantis’s Ram 2500 and Ram 3500 trucks have experienced a high number of recalls.

Owners Are Advised To Park Outdoors Due To Fire Hazard

It began in February 2021, when an investigation was opened into engine compartment fires in certain 2021-2022 Ram 2500, 3500 pickup trucks and 2021-2022 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short within the solid-state intake heater grid relay could result in a fire, even when the ignition was turned off. Owners are advised to park these vehicles outside and away from structures and other vehicles until the problem has been fixed. Approximately 131,000 vehicles were affected by this recall.

Side curtain Air Bag May Not Deploy Properly

In November 2021 an airbag recall was issued for a small number of 2021-2022 RAM 1500, 2500 and 3500 trucks. The side air bag inflatable curtain (SABIC) assemblies in these vehicles were manufactured with a low gas mass that would result in an airbag non-deployment or slow deployment or a high gas mass that could result in aggressive airbag deployment and an increased risk of occupant injury in certain crash scenarios.

Stellantis RAM Electrical Problems

Stellantis issued three more recalls before their most recent for transmission fluid leaks that could cause fires. In March 2022, approximately 370, 000 Dodge Duango, RAM 2500, and Ram 3500 trucks were repaired for an electronic stability control (ECS) indicator light that could fail to illuminate during a control problem, increasing the risk of a crash.

In June 2022, certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs, experienced a radio software problem that could prevent the rear view image from displaying. These vehicles failed to comply with the Federal Motor Vehicle Safety Standards (FMVSS) for rear visibility.

In August 2022 a misaligned capacitor inside the ECM of certain 2022 Ram 2500, 3500, 4500 and 5500 trucks, could cause an electrical short, and a loss of drive power.

If your vehicle is experiencing repeated problems it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

ECM Defect On RAM Trucks Could Cause Loss Of Drive Power

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Fiat Chrysler Automobiles (FCA) USA will be contacting the owners of certain 2022 Ram trucks because their vehicles may have a manufacturing defect within the Engine Control Module (ECM) that could affect vehicle safety. This defect affects vehicles equipped with Cummins 6.7L turbo diesel engines and could result in an unexpected engine stall.

The RAM trucks affected by this defect include:

2022 Ram 2500
2022 Ram 3500
2022 Ram 3500 Cab Chassis
2022 Ram 4500 Cab Chassis
2022 Ram 5500 Cab Chassis

The FCA Technical Safety and Regulatory Compliance (TSRC) organization became aware of the problem in August 2022 when they were contacted by the RAM truck assembly plant regarding suspect ECMs manufactured with a defective component. According to the NHTSA safety report, some ECMs may have been manufactured with a misaligned capacitor that could short-circuit and create an internal loss of communication. This internal loss of communication could result in a loss of motive power and an increased chance of an accident.

The suspect period for these defective ECMS began on May 31, 2022, and ended on August 23, 2022, when the ECMs were quarantined. This time period was determined using supplier traceability and vehicle production records. Similar vehicles not included in the recall did not receive suspect ECMs or were repaired prior to release from the assembly plant control.

Owners who receive notices will be asked to return to their dealers to have ECMs in their trucks replaced. FCA US, LLC’s number for this recall is Z87 and the NHTSA campaign number is 22V-642.