Category Archives: Volkswagen

News about Volkswagen automobile manufacturer. News about Volkswagen recalls, technical service bulletins (TSB), and problems regarding Volkswagen vehicles.

Volkswagen ID.4 Door Handle Malfunction

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Door handle water intrusion Recent developments in automotive safety have brought to light a significant issue with the 2021-2023 Volkswagen ID.4 models. These vehicles have been identified as having door handles that fall short of the required standards for water ingress protection. This defect poses a serious safety risk, as it can lead to malfunctions in the door lock system, causing doors to open unexpectedly.

The Central Safety Concern

The main safety hazard is the risk of doors opening spontaneously under high lateral forces, particularly at speeds below 9 mph (15 km/h). This can be dangerous for both the vehicle’s occupants and those outside, including pedestrians and nearby objects. The problem stems from water entering the printed circuit board within the door handle, leading to miscommunications with the door control unit.

Signs of the Malfunction

Drivers and passengers in the affected Volkswagen ID.4 models may notice an unusual clicking sound, similar to that of doors locking or unlocking, which can indicate the onset of this issue.

Timeline of the Volkswagen ID.4 Door Handle Issue

  • June 2021: The first signs of this issue in the Volkswagen ID.4 were reported in the U.S., with two cases of door openings. Investigations pointed to wiring harness damage as a cause of water ingress.
  • April 2022: Additional reports confirmed the presence of water in the circuit board.
  • April-November 2022: Volkswagen conducted in-depth analyses using malfunctioning parts, signal debugging, and accelerated aging tests.
  • November 2022: Tests on field vehicles identified the issue at speeds below 15 km/h.
  • January-February 2023: In collaboration with suppliers, Volkswagen analyzed and tested deconstructed field parts.
  • February 2023: Environmental tests commenced on serial parts to better understand the ingress of water.
  • February 28, 2023: The NHTSA called for a meeting with VWGoA to discuss the ID.4 door handle issue.
  • March 2023: Continued investigations by VWGoA and NHTSA, with no definitive root cause identified initially.
  • March 28, 2023: Completion of climate chamber tests led to the identification of the root cause.
  • April 2023: Volkswagen’s Product Safety Committee started identifying affected ID.4 vehicles.

Recall Decision and Implications

By April 26, 2023, Volkswagen’s Product Safety Committee had decided to recall the affected 2021-2023 ID.4 models, following 28 reported instances of door openings. This recall is a vital step in rectifying a crucial safety defect, highlighting the need for stringent quality control and proactive measures in the automotive industry.

Is Your Volkswagen ID.4 A Lemon?

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The Volkswagen ID.4 is a popular electric vehicle that has been making waves in the automotive industry since its release in 2021. However, like any other vehicle, the ID.4 has not been immune to problems, complaints, and recalls.

One of the most significant problems reported by ID.4 owners is related to the vehicle’s software. There have been multiple complaints of the software malfunctioning, resulting in issues such as loss of power, sudden deceleration, and even complete shutdown of the vehicle. These issues have led to multiple recalls of the ID.4, with Volkswagen issuing software updates to address the problem.

Another complaint reported by ID.4 owners is related to the vehicle’s charging capabilities. There have been complaints about the charging process being slow or inconsistent, with some reports that the vehicle fails to charge altogether. While this issue has not led to any recalls, it is something that Volkswagen needs to address to ensure that the ID.4 remains a competitive electric vehicle option.

There have also been several complaints regarding the ID.4’s braking system. Some drivers have reported that the brakes are unresponsive, while others have complained about excessive brake wear. These issues have not resulted in any recalls, but they are cause for concern and something that Volkswagen needs to address to ensure the safety of its drivers.

In addition to these issues, there have been a few recalls associated with the Volkswagen ID.4. The most recent recall involves certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit. As a precaution, owners of affected vehicles are advised to park outside and away from structures and other vehicles due to the potential risk of a vehicle fire.

In conclusion, while the Volkswagen ID.4 is a promising electric vehicle option, it has had its fair share of problems and complaints. From issues with the software to problems with the charging and braking systems, there are areas where Volkswagen needs to improve the vehicle. However, it is reassuring to see that Volkswagen has been proactive in addressing these issues, with recalls and software updates aimed at improving the driving experience and ensuring the safety of its drivers.

Unreliable HV Battery Connection May Cause 2021 VW ID.4 To Stall & Not Start

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Volkswagen Group of America, Inc. (VW) will be asking a small number of 2021 VW ID.4 electric crossover SUV owners, to return to their dealerships because of a problem affecting the solder connections inside the HV battery of their vehicles. This defect could result in a stall and may increase the risk of an accident. A fix for this problem is still under development by the manufacturer.

VW became aware of the defect in January 2021 when the first known field case occurred outside the U.S. VW quality and safety departments began to monitor the field reports for the nature and frequency of the non-starting condition and found reports of similar problems in other brand vehicles using the same or similar battery systems. During a multi-brand clearing committee meeting, impacted brands shared information on the potential stall while driving cases and decided to conduct a recall. Volkswagen will be conducting a recall on 351, 2021 VW ID.4 vehicles in the U.S. that contain the potentially affected parts.

According to the defect report, a manufacturing problem with the high voltage (HV) battery may have caused incorrect soldering on specific points of the flexible printed circuit assembly (FPCA). The amount of solder contact points of the FPCA is not sufficient and the thickness of the solder layer is out of tolerance parameters. The result is an unreliable connection inside the HV battery that could lead to a breakdown or stalling while driving. If this issue is present in the vehicle, the driver will be alerted by a high voltage system warning message in the instrument panel.

Owner notification letters about the defect are expected to be mailed by May 13, 2022. Volkswagen’s number for this recall is 9302 and the NHTSA campaign number is 22V-1562.

Are you experiencing repeated problems with your hybrid or electric vehicle? Do you think it could be a lemon? If you have any questions about your rights and the California Lemon Law, please call our office at 888-395-3666 and get some great Lemon Law advice!

2018-2022 Audi Q5 And SQ5 Sportback Loss Of Engine Power

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In August 2020, Volkswagen / Audi received an inquiry about a gateway control module failure in an Audi Q5 vehicle in China. An inspection of the situation found that the gateway control module had gone into fail safe mode because of liquid entering the module from a rear bench seat spill.

The gateway control module has been programmed to go into a fail-safe mode when an implausible signal is detected in the control unit. If an implausible signal is detected, the gateway switches off its function in order to avoid unwanted vehicle reactions. The vehicle remains steerable and the brake system will work, but the engine will go into emergency mode and remains in operation with reduced power.

Audi performed a safety assessment to evaluate the potential conditions and consequences that could result from a power shutdown of the gateway control module due to liquid ingress. Audi also conducted a risk assessment which indicated that the risk of a liquid spill leading to a failure of the gateway control module is very low and rare over the lifetime of the vehicle. At the time there were only isolated cases in the North American region and all of them happened after an outside influence, mostly after a beverage spill. Audi continued to monitor the problem.

In March 2021, Audi experienced an increase in customer reports related to gateway control module failures on Q5 vehicles after a liquid spill. Audi conducted additional testing and continued to investigate a potential solution to be implemented in production and in the field. Due to single field cases alleging the failure without a liquid spill, an additional investigation was initiated to rule out other root causes for liquid ingress. In August 2021 Audi identified a potential manufacturing issue in the factory in Mexico. “Due to a programming error of a glue bead robot, an underbody seam may not have been sealed sufficiently and therefore allow water ingress from underneath in very rare cases when driving through heavy rain or deep puddles.” The adjustment to the robot was implemented immediately and analysis continued regarding the impact of this additional potential cause for liquid ingress.

The Audi Safety Committee began to issue a service campaign in order to install a protective cover for the gateway control module and to seal the underbody in the area of the insufficient glue bead, but after a meeting with Transport Canada and the Defective Product Administrative Center in China, the Audi Product Safety Committee re-evaluated their decision and decided to conduct a voluntary recall to fix affected vehicles.

The Vehicles Affected Include:
2018-2022 Audi Q5 Sportback
2018-2022 Audi SQ5 Sportback

2022 Volkswagen Taos Stalls When Coming To A Stop

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In June 2021 Volkswagen started an investigation into certain Taos compact SUVs after reviving field complaints of stalling when coming to a stop. The vehicles affected by this defect are equipped with all wheel drive powertrains.

According to the defect report, some 2022 VW Taos with all wheel drive powertrains and a specific software version installed in the engine control unit, could experience a stalling condition when coming to a stop. Conditions such as high ambient temperatures, high engine loads and a running air conditioner increases the chance of an engine stall. The cause for stalling is currently under investigation.

To correct the problem, Taos owners with affected vehicles will be asked to return to their dealers to have the ECU software updated. Owner notification letters are expected to be mailed October 2021. Volkswagen’s number for this recall is 24HH and the NHTSA campaign number is 21V-615.

GM, Nissan and VW Recalled For Defective Tires

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The owners of certain 2020-2021 General Motors, Nissan and Volkswagen vehicles will be contacted by the automobile manufacturer regarding a problem that could exist with their tires. Continental Tires of America (CTA) have initiated a recall for tires that may have been installed as original equipment on some models.

General Motors Vehicles Affected
2020 Buick Enclave
2020 Cadillac XT5
2020-2021 Chevrolet Silverado 1500
2020 Chevrolet Traverse
2020 GMC Acadia
2020-2021 GMC Sierra 1500
Nissan Vehicles Affected
2020 Nissan Altima
Volkswagen Vehicles Affected
2021 Volkswagen Atlas
2020-2021 Volkswagen Atlas Cross Sport

According to CTA, over-cured tires could experience a break in the sidewall with sudden air loss or could develop a belt edge separation that could lead to partial or full tread/belt loss. These conditions could increase the risk of an accident.

VW / Jeep – Illuminated Airbag Warning

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An illuminated airbag warning light in certain 2019 Jeep Cherokee or 2018 Volkswagen Atlas vehicles could mean an airbag crash sensor needs replacement.

ZF North America, the manufacturer of Remote Accelerometer Sensors (RAS) installed in these vehicles, are recalling certain RAS built from a specific production period. According to the defect report filed with the NHTSA, soldering connections inside the sensors may have been damaged due to exposure to higher than expected temperatures during manufacturing. As reported by FCA and VW, if present in a vehicle, an affected airbag crash sensor may not communicate correctly with the airbag control module. If this occurs, the airbag warning light will illuminate.

Warning: There is a risk of delayed airbag deployment during a frontal crash or a risk of a non-deployment in low speed collisions.

Those receiving notices will be asked to return to their dealers to have the air bag crash sensor replaced. Chrysler’s number for this recall is V63. Volkswagen’s number for this recall is 69AL. The NHTSA campaign number is 20E-052.

Brake Parts Failure Affecting Volkswagen Beetle And Jetta

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Brake Parts Inc. is recalling certain brake master cylinders sold under the Raybestos, NAPA and AC Delco brands as aftermarket replacement parts for 2012-2017 Volkswagen Beetle, 2005-2018 Volkswagen Jetta and 2007-2010 Volkswagen Jetta GLI vehicles. (Part numbers MC391232, M4840, and 18M2578)

Sample testing and warranty data show that the crimping of the aluminum housing on the master cylinder may be insufficient. The piston could pop out of the master cylinder housing and drivers could experience a complete loss of braking or unintended braking.

Because the defect would exhibit itself shortly after installation, Brake Parts have instructed their distributors to cover products that have been in service less than one year. The manufacturer is still developing a fix for this recall which is expected to begin August 10, 2020. The NHTSA campaign number is 20E-042.