Automotive News – California Lemon Law blog

Volkswagen has issued two separate safety defects affecting the 2023–2025 Volkswagen ID.4, its all-electric SUV. While both recalls involve safety-related defects, one affects a smaller subset of vehicles and the other impacts a much larger population of ID.4 owners.

Both recalls center on the vehicle’s high-voltage battery system, a critical and potentially dangerous component if defects arise. Battery-related issues are taken seriously by regulators due to the risk of overheating, fire, and loss of vehicle function.

For California drivers, repeated battery issues or extended repair times may also raise lemon law concerns.

Recall #1: High-Voltage Battery Overheating Risk

NHTSA Campaign Number: 26V028000
Volkswagen Recall Number: 93EW

Volkswagen is recalling a large number of 2023–2025 ID.4 vehicles due to a defect that may cause the high-voltage battery to overheat.

What Is the Problem?

Volkswagen has identified an issue in which certain battery cell modules may overheat, increasing the risk of a thermal event. Battery overheating in electric vehicles can potentially lead to:

Fire risk
Damage to the battery pack
Loss of vehicle functionality
Safety hazards during or after charging

Because of the seriousness of the risk, Volkswagen has issued immediate safety instructions for affected owners.

Important Safety Instructions for Owners

Until the recall repair is completed, owners are advised to:

Park the vehicle outside immediately after charging
Do not charge the vehicle indoors overnight
Avoid using Level 3 DC fast chargers
Limit the battery’s maximum charge to 80%

These precautions are intended to reduce the risk of overheating while Volkswagen prepares the permanent remedy.

Recall Remedy

Volkswagen dealers will:

Inspect the high-voltage battery
Replace affected battery cell modules as necessary

Owner notification letters are expected to be mailed on March 20, 2026.

Recall #2: High-Voltage Battery Software Defect

NHTSA Campaign Number: 26V030000
Volkswagen Recall Number: 93EA

A separate recall affects a smaller number of 2023–2025 Volkswagen ID.4 vehicles involving the high-voltage battery system.

What Is the Problem?

In this recall, Volkswagen identified a condition where the battery management software may not properly monitor or control battery behavior, which could contribute to overheating or other unsafe operating conditions.

Recall Remedy

To address the issue, Volkswagen dealers will:

Update the high-voltage battery software
Replace the high-voltage battery if necessary

As with the larger recall, owner notification letters are expected to be mailed March 20, 2026.

Why These Recalls Matter for California ID.4 Owners

Battery defects are among the most serious problems an electric vehicle can face. In California, EVs are protected under the Song-Beverly Consumer Warranty Act, commonly known as the Lemon Law.

You may have a potential lemon law claim if your Volkswagen ID.4:

Has repeated battery or charging-related issues
Requires multiple repair attempts for the same safety defect
Is out of service for an extended period due to recall repairs
Suffers diminished value or safety concerns even after repairs

Notably, recalls do not cancel lemon law rights. In fact, a safety recall involving a high-voltage battery can strengthen a claim if the defect substantially affects the vehicle’s use, value, or safety.

Bottom Line

Volkswagen’s two recalls for the 2023–2025 ID.4 highlight serious concerns involving the vehicle’s high-voltage battery system. While Volkswagen is offering repairs, owners should follow all safety guidance and carefully document any ongoing problems or time spent in the repair shop.

If your ID.4 continues to experience battery issues, charging limitations, or extended downtime, it may be worth exploring your rights under California Lemon Law.

Stellantis has determined that a safety defect could affect certain 2024 Dodge Hornet and Alfa Romeo Tonale Plug-In Hybrid Electric (PHEV) vehicles. The automaker has confirmed that the brake pedal arm in these vehicles may collapse, leading to a sudden and dangerous loss of braking ability.

If you own or lease one of these vehicles, here is everything you need to know about the defect, the remedy, and your potential rights under the Lemon Law.

The Problem: Brake Pedal Collapse

According to filings with the National Highway Traffic Safety Administration (NHTSA), the specific defect involves the brake pedal assembly. In affected vehicles, the pedal arm is susceptible to collapsing under the pressure of braking. If the pedal collapses, the driver may lose the ability to activate the service brakes. As stated in the safety report, “The inability to activate the service brakes while driving can cause a vehicle crash without prior warning.”

This recall (NHTSA Campaign Number 25V-846) is an expansion of a previous recall (24V-752) issued in October 2024. Despite earlier efforts, Stellantis Europe Control Tower received new field complaints in late 2025 regarding collapsed pedals in both North America and Europe, prompting this new, expanded campaign.

Accident Reports and Investigation

October & November 2025: Field complaints were received regarding pedals collapsing during normal driving.
November 24, 2025: Stellantis identified one warranty claim and one customer assistance record related to the issue.
Safety Risk: As of late November 2025, the automaker is aware of one accident related to this defect. Fortunately, zero injuries have been reported so far.

What to Do If Your Brakes Fail

Stellantis has provided specific emergency instructions for drivers who experience a brake pedal collapse while driving. If your pedal hits the floor or snaps and you cannot stop the car:

Use the Electronic Park Brake: Located on the center console, this switch can be pulled up and held while driving. This will override the failure and slow the vehicle to a controlled stop.
Automatic Emergency Braking (AEB): If your AEB system is active (not manually deactivated), it is designed to intervene automatically if it detects an imminent collision, even if the brake pedal is broken.

Recall Details and Remedy

Owners of affected vehicles should contact their dealerships immediately.

NHTSA Campaign Number: 25V-846
FCA US Recall Number: D0C
Notification Date: Owner notification letters are expected to be mailed by January 13, 2026.
The Fix: Dealers will reinforce the brake pedal arm to prevent collapse.

Can I File a Lemon Law Claim?

The Lemon Law is designed to protect consumers who have purchased defective vehicles. If your car has a substantial safety defect that the manufacturer has failed to fix within a reasonable number of attempts or a reasonable amount of time, you could be eligible for:

A vehicle repurchase (buyback).
A replacement vehicle.
Cash compensation.
Payment of your attorney’s fees.

Do not wait until an accident happens. If you are unsafe in your vehicle, contact us today for a free consultation regarding your rights.

Recall Reference: VW Campaign 93EV / NHTSA Campaign 25V-836

If you are the owner of a 2023 or 2024 Volkswagen ID.4, please take a moment to review this critical safety warning. Volkswagen has issued a recall for specific vehicles in this model range due to a high-voltage battery defect that could lead to a vehicle fire.

Because the risk involves the potential for a thermal event (fire) while the car is parked or driving, Volkswagen has issued specific “Park Outside” instructions while they prepare the remedy.

The Issue With The VW ID.4 Battery

The problem lies within the High Voltage (HV) battery. According to the defect report, a production deviation at a battery supplier resulted in misaligned electrodes within certain battery cell modules. Specifically, the cathode inside the battery cell may have shifted. When these electrodes are not aligned correctly, it increases the risk of a short circuit inside the cell, which can lead to a fire.

Warning Signs

While a battery fire can happen suddenly, there are performance indicators you should watch for. If your vehicle has this defect, you may experience:

A noticeable loss of driving range.
A reduction in vehicle performance.

If you notice these issues, contact an authorized Volkswagen dealer immediately for diagnosis.

Critical Safety Instructions for Owners

Until the recall repair is performed, Volkswagen is advising owners of affected vehicles to follow these strict precautions to minimize risk:

Park Outside: Park the vehicle away from structures and other cars immediately after charging.
No Overnight Indoor Charging: Do not leave the vehicle charging indoors overnight.
Limit Charge to 80%: Adjust your charging settings to stop at an 80% state of charge.
Avoid Fast Charging: Do not use Level 3 DC Fast Chargers.

Timeline: How the Defect Was Discovered

The investigation into this issue spanned nearly two years. Here is a summary of the events that led to this recall:

January 2024 (Illinois): Volkswagen was notified of the first thermal event involving a vehicle connected to a Level 3 DC charger. The battery was analyzed, confirming the fire started in the HV battery.
July & October 2024 (California): Two separate fires occurred in parked vehicles that were not charging. Inspections confirmed the origin was the HV battery, but initial analysis (including CT scans by the supplier in June 2025) failed to identify the root cause.
December 2024 (Utah): A fourth thermal event occurred while a vehicle was being driven.
Summer 2025: With CT scans appearing inconclusive, VW and the supplier investigated other potential causes outside the battery but found nothing. The focus returned to the battery.
August 2025 (Colorado): A fifth event occurred while a vehicle was using a DC fast charger.
September 2025 (The Breakthrough): The supplier performed a physical “tear-down” analysis of damaged cell modules. They discovered the “shifted” electrode condition. By comparing this physical evidence back to the previous CT images, they realized the defect was visible in the scans but had been previously unrecognized.
November 2025: The supplier identified the specific batch of bad modules, allowing VW to isolate which vehicles were affected. On November 26, VW officially decided to issue a recall.

The Remedy

Dealers will resolve this issue by replacing the high-voltage battery cell modules as necessary. Owner Notification: Notification letters are expected to be mailed by January 30, 2026.

Volkswagen Recall Number: 93EV
NHTSA Campaign Number: 25V-836

Ford has decided that a safety defect exists involving the high-voltage battery packs inside certain plug-in hybrid vehicles—specifically the 2020–2024 Ford Escape PHEV and 2021–2024 Lincoln Corsair PHEV. At the center of the issue is a manufacturing defect inside one or more battery cells, which can lead to an internal short circuit and, in the worst cases, battery thermal venting or vehicle shutdown.

This problem originally surfaced years ago, was addressed by a previous recall, and now—based on new field data—Ford has determined that the prior fix may not have been enough.

What’s Causing the Problem?

Inside the high-voltage battery pack, each cell has a separator layer that keeps the cathode and anode apart. If this thin separator layer becomes damaged, the cell can short internally. Ford, its engineering teams, and the battery cell supplier have all pointed to variability in the supplier’s production process as the likely cause. This inconsistency may lead to small imperfections or weaknesses in the separator layer.

When the separator is compromised, the result can be:

Internal short circuits
Loss of propulsion power
Battery overheating
Thermal venting
Potential vehicle fire

Ford has not yet identified the complete root cause. Tear down investigations are still ongoing.

Safety Risks: What Can Happen

If a battery cell shorts internally:

1. Loss of Motive Power While Driving

The vehicle may suddenly shut down its propulsion system.
A red “Stop Safely Now” warning appears on the instrument cluster.

Although steering, braking, and lights still work, a sudden loss of acceleration dramatically increases crash and injury risk.

2. Battery Thermal Venting / Fire Risk

A shorted cell can overheat and vent hot gas, which can ignite surrounding components.
This is a significant safety hazard, particularly if venting occurs during or after charging.

To date, Ford reports no injuries or accidents connected to this defect.

A Look Back: The 24V-954 / 24S79 Recall

Ford already attempted to fix this issue once.

In December 2024, Ford approved recall 24V-954 (Ford) / 24S79 (Lincoln), which rolled out the following remedy:

Updated Battery Energy Control Module (BECM) software
Added enhanced detection of battery cell anomalies
Stopped battery charging automatically if anomalies were detected
Alerted owners through messages in the instrument cluster

This fix was intended to catch separator-layer damage before it caused a short circuit. However, new field reports show this strategy was not always effective.

The Turning Point: New Thermal Venting Cases in 2025

July–August 2025

Three European Ford Kuga PHEV vehicles (the Kuga is the European variant of the Escape PHEV) experienced battery thermal venting even AFTER receiving the recall software update.

September 2025

Two more cases surfaced.

August–October 2025 Investigation

Ford’s Critical Concern Review Group (CCRG) opened a formal investigation on August 27, 2025.
Recovered battery packs and control modules showed:

No detectable anomalies before venting
Significant thermal damage making root-cause confirmation difficult
The updated software did NOT trigger any warnings prior to failure

Meanwhile, tear down analysis from other replaced battery packs (those that were flagged by the software and did not vent) has not yet identified a definitive cause.

As of November 5, 2025

Ford reports:

7 total venting incidents, all from European Kuga PHEV vehicles
All had already received the 24V-954 software update
No injuries or accidents

November 7, 2025

Ford approved a new field action—leading to today’s recall.

The New Recall: 25SC4 (Ford) / 25V-789 (NHTSA)

Because of the new cases, Ford has issued a new recall to replace the old one.

Affected Vehicles:

2020–2024 Ford Escape Plug-In Hybrid
2021–2024 Lincoln Corsair Plug-In Hybrid
(These vehicles were previously included in recall 24V-954.)

Ford’s New Instructions to Owners

Until the final fix is ready, Ford advises:

Only use Auto EV mode
Limit the maximum charge of the high-voltage battery
Wait for mailed instructions and further updates

Interim owner letters are scheduled to go out December 1, 2025, detailing the safety risks and how to limit battery charging. A second letter will follow once a permanent remedy is available.

The Final Remedy Is Still Under Development

Ford has not yet determined what the permanent fix will look like—likely because the underlying defect is still not fully understood.

Conclusion

Ford’s latest recall highlights an unresolved and potentially serious defect in the high-voltage battery cells used in its Escape and Corsair plug-in hybrid models. The original software-based solution from 2024 was not enough to catch every instance of cell separator damage, and new thermal-venting cases have forced Ford to develop a more comprehensive fix. Until that final remedy is completed, owners must limit charging, follow Ford’s interim instructions, and watch for important recall notices.

Ford has announced a safety recall for certain 2025–2026 Ford Bronco and Bronco Sport models after discovering a software defect that can cause the instrument panel cluster (IPC) to fail at startup. While the failure rate appears low so far, the issue can disable the display of critical safety information—and that creates a significant risk for drivers.

The Problem: A Startup Timing Error That Can Blank the Instrument Panel

The Instrument Panel Cluster (IPC) is responsible for displaying essential vehicle information, including speed, engine warnings, braking system alerts, and other important safety telltales.

In the affected vehicles, the IPC can fail to initialize at startup. When that happens, the screen stays completely blank.

The Root Cause

Ford traced the issue to a timing-related software fault:

During the IPC’s sleep-entry sequence, there is a narrow window where a CAN wake-up interrupt can occur.
If this interrupt happens at the wrong moment, it triggers a memory protection fault in the cluster’s control unit.
The result: the IPC fails to boot, leaving the driver with a blank screen.

A blank cluster means no speedometer, no warning lights, and no safety indicators, which can significantly increase the risk of a crash if the vehicle is driven in that condition.

Why This Matters for Drivers

If the IPC is blank when the vehicle starts:

The driver cannot see speed, engine warnings, brake indicators, turn signals, or safety alerts.
Important telltales required under federal safety regulations may not display.
The driver loses critical information needed for safe operation.

Although the vehicle can still move, driving without a functioning instrument panel is dangerous—especially in traffic, at night, or in poor weather conditions.

Ford reports no accidents or injuries linked to this defect as of November 2025, but the potential safety impact is clear.

Ford’s Internal Investigation Timeline

The issue first surfaced on September 18, 2025, when reports of blank screens in 2025–2026 Broncos and Bronco Sports were escalated to Ford’s Critical Concern Review Group (CCRG). Over the next several weeks, the CCRG analyzed failure reports, warranty data, and comparisons to a similar prior recall (25S88 / 25V-540).

What they found was significant:

Warranty claims were low so far, but
68% of connected vehicles had ignition cycles falling within the window of susceptibility to this startup timing failure—almost identical to the earlier recall population.
No clear factor suggested the newer vehicles were at lower risk than the previously recalled models.

The first warranty claim was logged on May 15, 2025, and by November 7, 2025, Ford had documented 12 potentially related claims.

On that same date—November 7—the Field Review Committee approved a formal field action, confirming the need for a recall.

Which Vehicles Are Affected?

Ford has issued a recall for certain:

2025 Ford Bronco
2025 Ford Bronco Sport
2026 Ford Bronco
2026 Ford Bronco Sport

These vehicles are equipped with the susceptible SX2 Instrument Panel Cluster.

Ford’s recall number is 25SC3, and the corresponding NHTSA campaign number is 25V-788.

How the Problem Will Be Fixed

Ford will correct the IPC issue through an instrument panel cluster software update, available:

At Ford dealerships, or
Through an over-the-air (OTA) update (for vehicles equipped to receive OTA updates)
Ford plans to begin mailing recall notices on December 8, 2025.

What Bronco and Bronco Sport Owners Should Do

If your instrument panel cluster ever boots up blank:

Do not drive the vehicle until the IPC initializes correctly.
If your Ford Bronco is affected, contact your Ford dealer to schedule a repair.
Check for OTA update availability.
Monitor for recall notifications and verify your VIN’s status on Ford’s recall lookup page.

Even if you haven’t experienced the issue yet, your vehicle may still be at risk due to the timing-related nature of the fault.

If You Continue to Experience IPC Problems

If the problem persists after the recall repair—or if Ford is unable to fix the defect—owners may be eligible for repurchase, replacement, or compensation, according to California Lemon Laws.

Toyota Motor Engineering & Manufacturing has announced a safety recall affecting certain 2022–2026 Toyota, Lexus, and Subaru vehicles equipped with a Panoramic View Monitor (PVM) system. A software error in the Parking Assist ECU — the electronic control unit responsible for displaying the rearview image — may cause the camera image to freeze or fail to display when the vehicle is placed in reverse. This issue means the affected vehicles do not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 111 for rear visibility.

What’s Causing the Problem?

The Parking Assist ECU software can experience two types of malfunctions:

Rearview image freezing: The image may freeze for up to 1.8 seconds if the vehicle is shifted into reverse within 0.7 to 2.6 seconds after ignition is turned on.
Rearview image not displaying: If the vehicle’s power is turned off during a brief data-writing process within the first 12.5 seconds after startup, the camera’s alignment data can become corrupted, preventing the image from displaying during the next ignition cycle.

These failures may occur under specific timing conditions and could increase the risk of an accident during backing maneuvers, especially if a pedestrian or object is behind the vehicle.

Timeline of Discovery

Between April 2024 and December 2024, Toyota engineers discovered the issue while reviewing software used in Japan-spec models. Bench testing confirmed that interruptions during image processing or data writing could cause temporary or complete loss of the rearview image. Subsequent testing through October 2025 confirmed that the same software error could affect global models, including those sold in the U.S. On October 24, 2025, Toyota decided to issue a safety recall.

Recall and Remedy Information

Dealers will update the parking assist software. Interim notification letters alerting owners of the safety risk are expected to be mailed December 16, 2025. Additional letters will be sent once the final software remedy is available.

The recall identification numbers are as follows:

Toyota: 25TB13 and 25LB06
Subaru: WRE25
NHTSA Campaign Number: 25V-744

Vehicles Included in This Recall

2022 Lexus Lx
2022 Lexus Nx
2022 Lexus Nx Hybrid
2023 Lexus Es
2023 Lexus Es Hybrid
2023 Lexus Ls
2023 Lexus Ls Hybrid
2023 Lexus Nx Plug-in Hybrid
2023 Lexus Rx
2023 Lexus Rx Hybrid
2023 Lexus Rz
2024 Lexus Gx
2024 Lexus Lc
2024 Lexus Lc Hybrid
2024 Lexus Tx
2024 Lexus Tx Hybrid
2024 Lexus Tx Plug-in Hybrid
2024 Lexus Rx Plug-in Hybrid
2025 Lexus Lx Hybrid
2023 Subaru Solterra
2023 Toyota Bz4x
2023 Toyota Crown
2023 Toyota Highlander
2023 Toyota Highlander Hybrid
2023 Toyota Mirai

2023 Toyota Prius
2023 Toyota Prius Prime
2023 Toyota Rav4
2023 Toyota Rav4 Hybrid
2023 Toyota Rav4 Prime
2023 Toyota Venza Hybrid
2024 Toyota Grand Highlander
2024 Toyota Grand Highlander Hybrid
2024 Toyota Land Cruiser
2025 Toyota Camry Hybrid
2025 Toyota Crown Signia
2025 Toyota Prius Plug-in Hybrid
2025 Toyota Rav4 Plug-in Hybrid
2025 Toyota Sienna Hybrid
2026 Toyota Camry Hybrid
2026 Toyota Crown
2026 Toyota Grand Highlander
2026 Toyota Grand Highlander Hybrid
2026 Toyota Rx Plug-in Hybrid
2026 Toyota Tx
2026 Toyota Tx Hybrid
2026 Toyota Tx Plug-in Hybrid

What Owners Should Do

If you own one of the affected Toyota, Lexus, or Subaru models, until the software is updated, owners should exercise extra caution when backing up and verify surroundings visually.

If you drive a Cadillac Escalade, Chevrolet Tahoe, Suburban, Silverado 1500, GMC Yukon, or Sierra 1500, you may have already seen a Check Engine Light related to a coolant control valve problem.
Many 2021–2023 GM vehicles—especially those equipped with the 3.0L Duramax diesel (LM2 or LZ0)—have been affected by failures of the engine coolant control valve, sometimes called the engine coolant flow control valve.

This part plays a crucial role in regulating coolant flow to help the engine maintain proper operating temperature. When it fails or sticks, it can cause check-engine lights, overheating, and even high-speed radiator fan operation after the engine is turned off.

What the Issue Is

The engine coolant control valve manages how coolant circulates through the radiator and engine. When it fails, owners often report one or more of these diagnostic trouble codes (DTCs):

P1098 – Coolant Control Valve Performance (common on 3.0L Duramax models; fans may run at high speed even after the key is off)
P26BB / P2B60 – Coolant Flow Control Valve Position/Learn Faults

These codes can trigger the Check Engine Light (MIL) and may cause excessive fan noise or poor temperature regulation.

Vehicles Involved

GM lists the following vehicles as potentially affected:

2021–2023: Cadillac Escalade, Chevrolet Tahoe / Suburban, GMC Yukon / Yukon XL
2021–2022: Chevrolet Silverado 1500, GMC Sierra 1500

The issue is most prevalent in vehicles with the 3.0L Duramax diesel engine (LM2 or LZ0), but can appear in some gasoline variants as well.

What GM Told Dealers to Do

General Motors has released several Technical Service Bulletins (TSBs) and Preliminary Information (PI) documents to guide technicians:

22-NA-082 (April 2022) – Software programming update for vehicles displaying P1098 / P26BB / P2B60 codes.
PIP5791A (January 2022) – Directs technicians to command the valve open and closed multiple times to verify function before replacement.
Earlier PI (2019 → carried forward) – Replace the valve and perform a relearn if previous codes were logged and diagnostics confirm failure.
21-NA-271 (August 2023) – Advises checking for kinked cooling hoses that can cause similar fault codes before replacing the valve.

Special Coverage Program for 3.0L Duramax Models

In September 2025, GM announced a Special Coverage Program for the coolant control valve affecting certain 3.0L Duramax models.

Coverage up to 15 years / 150,000 miles (240,000 km) from the vehicle’s in-service date
Applies to Silverado 1500, Sierra 1500, and full-size SUVs equipped with 3.0L Duramax engines
Covers replacement of the coolant control valve and related programming if diagnostics confirm failure.
Program IDs: N252508340 and N252508341

What Owners Should Do

Get the codes read – Look specifically for P1098, P26BB, or P2B60.
Visit your GM dealer – Mention TSB 22-NA-082 and Special Coverage N252508340/N252508341.
Ask for a diagnostic and repair under warranty coverage if applicable.

California Lemon Law: Repeated Coolant Valve Problems Could Mean Your Vehicle Is a Lemon

If your GM SUV or truck has been in the shop multiple times for the repeated issues—or has been out of service for an extended period due to repeated repairs—you may have additional protection under the California Lemon Law (formally the Song-Beverly Consumer Warranty Act).

When Lemon Law Might Apply

You may qualify if:

The vehicle is still under the manufacturer’s warranty (including extended “special coverage” programs).
The dealer has attempted several repairs for the same problem without success.
The issue substantially impairs the vehicle’s use, value, or safety (for example, repeated overheating or engine cooling failure).
The vehicle has spent a significant number of days in the shop for warranty-related repairs.

If those conditions apply, California law may require GM to repurchase or replace your vehicle.

How to Take Action

Keep records of all service visits, repair orders, and communication with your dealer.
Request a copy of your vehicle’s repair history and diagnostic codes.
Consult a California Lemon Law attorney or consumer-protection advocate if your issue persists after repeated repairs.

(Tip: Lemon Law claims can often be handled at no cost to the consumer—attorney fees are typically paid by the manufacturer if you prevail.)

Certain model-year 2020-2025 Jeep Wrangler 4xe and 2022-2026 Jeep Grand Cherokee 4xe vehicles were manufactured with high-voltage (HV) battery packs that may contain defective cells. The defect can lead the battery to internally fail and potentially cause a vehicle fire – whether the vehicle is parked or driving.

What’s the problem?

On July 3, 2025, the manufacturer’s technical safety organization opened an investigation after reports of fires originating in the HV battery packs of these plug-in hybrid vehicles – including vehicles that had already undergone the earlier remedy under Recall ID 95B (NHTSA ID 24V-720).
The battery supplier Samsung SDI obtained a pack from a vehicle that had experienced a fire with cells manufactured outside the original recall’s scope. They found the fire was caused by the same defect identified under 95B and are working to identify additional causal factors.
As of October 13, 2025:
- 9 fires reported in vehicles which had already had the 95B software remedy applied.
- 10 fires reported in vehicles whose cells were outside the original 95B scope.
- 19 customer-assistance records, 0 warranty claims, and 19 field reports tied to this issue (dates from Jan 27 to Sept 2, 2025).
- 1 injury and no confirmed accidents tied to this issue.
On October 24, 2025, the manufacturer determined there is a defect affecting motor vehicle safety in all affected vehicles.
The manufacturer states that in rare cases, a battery pack may contain cells with separator damage which, combined with other complex interactions within the cell, may lead to a fire.
A key interim safety measure: risk is lower when the battery charge level is low or depleted, and higher when the battery is fully or highly charged.
Owner advice: refrain from recharging the vehicle, and park away from structures or other vehicles until the final remedy is available.
The recall campaign number is 68C (NHTSA campaign number 25V-741) and even vehicles previously recalled under 24V-720 or 23V-787 will need the new remedy.

Affected vehicles

Model year 2020-2025 Jeep Wrangler 4xe
Model year 2022-2026 Jeep Grand Cherokee 4xe

What should owners do now?

Minimize risk until fixed:
- Avoid charging the plug-in-hybrid battery.
- Park the vehicle outdoors or away from other vehicles/structures (such as garages) when practicable.
- Try to keep the battery’s state of charge as low as is reasonable for your use.
Wait for the remedy: The final repair or battery replacement is under development. Interim notification letters are expected to be mailed starting December 2, 2025, with additional letters once the remedy is ready.
Follow dealer instructions: Once the remedy is available, schedule service promptly. The remedy may include software updates to the battery management/control module plus potentially a full HV battery pack replacement.
Stay informed: Keep track of recall updates and announcements.

Why this matters: safety & resale considerations

A fire originating from a plug-in hybrid’s high-voltage battery is a rare but serious risk: it can pose danger to occupants, first-responders, and bystanders, and damage property.
Even if your vehicle hasn’t shown signs of the defect, being part of the recall means you should treat it as a potential risk and act accordingly.
From a resale/ownership value perspective, vehicles under open safety recalls can be harder to sell or may need disclosure depending on local laws. Completing the remedy promptly is beneficial for overall vehicle value and peace of mind.

Bottom line

If you own a 2020-2025 Jeep Wrangler 4xe or a 2022-2026 Jeep Grand Cherokee 4xe, this is a recall you cannot ignore. While the risk may only affect a minority of vehicles, the potential consequence is serious. Until the permanent fix is installed, follow the safety advice strictly: no recharging, park away from buildings, and monitor for dealer communications. Once the remedy becomes available, book the service as soon as possible. Your safety – and the safety of others around your vehicle – depends on it.