Category Archives: Chevrolet

News about Chevrolet automobile manufacturer. News about Chevrolet recalls, technical service bulletins (TSB), and problems regarding Chevrolet vehicles.

Chevy Bolt EV Potential Fire After Seat Belt Pretensioner Deployment

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General Motors (GM) has decided that a defect affecting seat belt safety exists in certain 2017-2023 Chevrolet Bolt EVs. GM will be contacting owners of affected vehicles with instructions to return to their dealership to have the problem corrected by installing fire barriers.

GM first became aware of the problem in September 2022 after receiving a report of a 2018 Chevy Bolt EV that experienced a fire. The fire seemed to originate in the right side lower pillar in the area of the pretensioner. GM opened an investigation into the incident and identified a total of three field incidents where exhaust from a deployed pretensioner ignited carpet fibers near the B-pillar. By December, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.

The problem arises during certain crash conditions that require the front seat belt pretensioners to deploy. According to the defect report, the temperature of the exhaust from a deployed pretensioner may be sufficient enough to ignite carpet and other materials in close proximity to the pretensioner.

Owners receiving notices will be asked to return to their dealership to have a metal foil barrier added between the carpet and pretensioner. Some vehicles will also require the installation of a pretensioner cover that will prevent the ignition of carpet material from pretensioner exhaust.

This recall will be launched in two phases, under bulletins N222383790 and N222383791. Notification to owners of vehicles that require only the installation of the foil barrier is estimated to begin on January 30, 2023. Owners of vehicles that also require installation of the pretensioner cover will begin receiving interim notification on January 30, 2023, with a second notification when parts become available. The NHTSA campaign number for this recall is 22V-930.

Chevy Bolt Seat Belt Pretensioner Fire

GM Repurchases Certain 2022-2023 Chevrolet Malibu For Structural Problems

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General Motors (GM) will be contacting the owners of certain 2022-2023 Chevrolet Malibu’s because of a problem affecting a structural portion of the vehicle frame.

GM first became aware of the problem in August 2022 when a production operator installing parts on a vehicle discovered a section of the motor rail was missing. Further investigation found that the front rail outer panel was cut too short and, as a result, was not completely welded to the front right-hand side of the front impact bar.

The problem was reported to GM’s Speak Up For Safety (SUFS) program which worked with the plant and supplier to identify and contain affected vehicles. Of the 1,875 vehicles that GM contained and inspected, they found none that had an incomplete weld. GM opened an investigation into the subject condition to analyze the potential effects of this condition during a crash. There are no known field incidents related to this condition., but GM has decided to conduct a safety recall.

According to the defect report, the sheet metal blank for the front frame rail outer panel for the 2022-2023 Chevy Malibu was improperly loaded into the die. As a result, the front frame rail was cut 10 millimeters short of its intended design. The shortened frame rail prevented proper welding of the front impact bar to the front frame rail. This defect may be present on the right hand and/or left-hand side of the vehicle.

Owners will be asked to return to their GM dealer to have the right-hand and left-hand sides of the vehicle’s motor rail inspected for incomplete welds. If the condition is found, the vehicle will be repurchased by GM. The NHTSA campaign number for this recall is 22V-923.

Is GM Repurchasing Your Lemon Vehicle?

Under the Lemon Law, if you qualify, you should be able to recover your down payment, (including registration fees, licensing fees, taxes, transportation costs, etc.), plus your total monthly lease or loan payments. The manufacturer will also pay off the balance of your loan or lease. The manufacturer will also pay all or most of your attorney’s fees.

If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Chevy Heavy Duty Trucks Steering Instability

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General Motors (GM) will be contacting the owners of certain HD and XD trucks because of a problem affecting the suspension in their vehicles. If the problem is not fixed, it could lead to difficult steering and an increased risk of an accident.

In November 2022, GM received information from one of their suppliers that there was an investigation into a manufacturing quality problem in certain flange lock nuts used in 2021-2022 model year Chevrolet Silverado medium-duty vehicles. After consulting with their supplier, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a recall.

The vehicles affected include:

2021-2022 Chevrolet 4500HD
2021-2022 Chevrolet 4500XD
2021-2022 Chevrolet 5500HD
2021-2022 Chevrolet 5500XD
2022 Chevrolet 6500HD

According to the defect report, certain hex flange lock nuts used in several locations on the suspension in some HD and XD trucks were not properly formed and heat treated by the supplier. Over time, the nuts could loosen and cause a loss of tension in the suspension joints. Over time, drivers will notice a degradation in vehicle handling.

Parts are not currently available, but when parts are available owners will be asked to return to their dealerships to have the hex flange lock nuts replaced. GM’s number for this recall is N222391080 and the NHTSA campaign number is 22V-874.

Chevy Equinox And GMC Terrain Driver Seat Squeaks And Rattles

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General Motors (GM) will be contacting the owners of certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain SUVs because the driver’s seat in these vehicles may have a defect that could affect the drivers safety. The vehicles involved are equipped with powerd driver seats without the memory function.

GM became aware of the problem in July 2022 during noise testing at their assembly plant, after a driver seat frame height adjust pivot bolt was discovered on the floor of one of the test vehicles. The problem was brought to the attention of GM’s Speak Up For Safety program and inspections of vehicles at GM assembly plants and parts returned to the supplier was initiated. GM identified several stripped or loose pivot bolts in power seat frames produced by the supplier between June 30, 2022 and July 15, 2022, and decided to conduct a safety recall.

According to the defect report, the seat frame supplier assembly process did not detect improperly torqued bolts. As a result, the driver seats in these vehicles may have a stripped or loose bolt at the seat frame height adjust pivot. If the seat frame height adjust pivot bolt comes out of the pivot joint, the seat structure may not properly restrain the occupant during an accident and could increase the risk of injury. Vehicle occupants may hear squeaks or rattles coming from the driver’s seat, and/or the seat may feel loose.

Owners will be asked to return to their dealers to have the driver’s seat inspected and replace the seat cushion frame, if necessary. GMC’s number for this recall is N222377890 and the NHTSA campaign number is 22V-724.

If your vehicle is experiencing repeated problems, it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Cadillac, Chevy & GMC Seat Belt Buckle Assembled With Improper Rivets

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General Motors (GM) will be contacting the owners of certain 2021-2022 Cadillac, Chevrolet, and GMC SUVs equipped with third-row seating. These vehicles may have been manufactured with an improperly formed mounting bracket rivet that may not restrain an occupant during an accident.

The vehicles affected by this problem include:

2021-2022 Cadillac Escalade
2021-2022 Cadillac Escalade ESV
2021-2022 Chevrolet Suburban
2021-2022 Chevrolet Tahoe
2021-2022 GMC Yukon
2021-2022 GMC Yukon XL

In May 2022, a GM dealership received a customer complaint about the separation of the third row seat belt assemblies in their 2021 Chevrolet Suburban. The problem was submitted to GM’s Speak Up For Safety program and a formal investigation was opened. During this investigation, another seven additional field reports were found that could be related to this condition. Further investigation into the problem determined that operators at the seat belt buckle assembly supplier’s manufacturing plant may have not properly followed manufacturing processes and as a result, may have missed the rivet forming operation. In July, GM’s investigator met with the seat belt buckle assembly supplier to determine the scope of potentially affected parts. On August 4, 2022, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.

According to the defect report, the rivet that retains the buckle to the mounting bracket in the left and/or right side third-row seat belt buckle assembly may not have been properly formed during the manufacturing process. If the assembly is not properly riveted, it will not restrain occupants during an accident and could result in increased injuries.

Owners receiving recall notices will be asked to return to their GM dealer to have the rivet head formation on both the left and right side third-row seat belt buckle assemblies inspected and replace seat belt buckle assemblies, as necessary. GM’s number for this recall is N222372380 and the NHTSA campaign number is 22V-617.

2022 Chevy Silverado And 2022 GMC Sierra High Mount Brake Light Defect

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Certain 2022 Chevrolet Silverado and 2022 GMC Sierra vehicles equipped with a high-mounted brake light accessory sports bar, may fail to meet the Federal Motor Vehicle Safety Standard (FMVSS) for lamps, reflective devices and associated equipment.

General Motors (GM) first became aware of the problem in April 2022, when a GM engineer observed an accessory sports bar installation problem on a 2022 Chevrolet Silverado. The problem was reported to GM’s Speak Up For Safety (SUFS) program and a formal investigation was opened. The investigation reviewed customer field data and found 15 claims related to this condition

According to the defect report, some 2022 Chevrolet Silverado and 2022 GMC Sierra trucks may have a dealer-installed accessory sports bar that contains a high-mounted stop lamp that will not operate as intended when installed according to the provided instructions. The installation of the bar also blocks the vehicle’s existing high-mounted stop lamp. If the high-mounted stop lamp is not working or is not visible to other drivers, it will increase the risk of an accident.

The instructions for wiring the accessory sports bar is not compatible with the electrical design of certain 2022 Silverado and Sierra trucks. 2019-2021 model year vehicles and 2022 model year vehicles built with the previous electrical architecture (RPOs J21 and AMK) are not affected by this problem. This accessory is not intended for use on 2500/3500 series vehicles.

GM is not aware of any accidents or injuries associated with this condition. Investigators analyzed sales records to identify potentially affected trucks and over the counter sales and have decided to conduct a noncompliance recall. Approximately 242 vehicles are affected.

Owners receiving notices will be asked to return to their Chevy or GMC dealer to have the installation of the sports bar inspected and repaired as necessary. GM’s recall number for this recall is N222368110 and the NHTSA campaign number is 22V-463.

Cadillac, Chevrolet & GMC Vehicles Investigated For Airbag Safety Problem

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Automotive Defect Investigation
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) have opened a Preliminary Evaluation (PE21-010) to investigate complaints of malfunctions with the driver frontal air bags in certain Cadillac, Chevrolet and GMC vehicles.

The ODI has received fifteen consumer complaints about certain vehicles experiencing an airbag warning light illumination and/or a failure of the airbag to deploy during an accident with significant frontal damage. Nine of the consumer complaints say the air bag malfunction indicator lamp (MIL) was illuminated and six of the incidents had significant frontal damage with failure to deploy the airbags.

A TSB, issued in March 2021, addresses air bag MIL illumination accompanied by diagnostic trouble codes B0001-1B or B0012-0D. It also reports rust particles in the connection terminal interface of the driver airbag inflator as the cause of the airbag MIL illumination. Illumination of the airbag MIL under these circumstances may result in a non-deployment of the driver’s airbag during a frontal collision and increased risk of injury to the driver.

The vehicles under investigation include:

2020-2021 Cadillac CT4
2020-2021 Cadillac CT5
2020-2021 Cadillac Escalade
2020-2021 Cadillac Escalade ESV
2020-2021 Cadillac XT5
2020-2021 Chevrolet Silverado 1500
2020-2021 Chevrolet Silverado 2500
2020-2021 Chevrolet Silverado 3500
2020 Chevrolet Silverado 4500HD
2020 Chevrolet Silverado 5500HD
2020 Chevrolet Silverado 6500HD
2020-2021 Chevrolet Suburban
2021 Chevrolet Suburban 1500
2020-2021 Chevrolet Tahoe
2020-2021 GMC Sierra 1500
2020-2021 GMC Sierra 2500
2020-2021 GMC Sierra 3500
2020 GMC Sierra Denali
2020-2021 GMC Yukon
2020-2021 GMC Yukon XL

ODI have opened this preliminary investigation to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. If the investigation results in a recall, an estimated 749,312 vehicles could be affected.

Chevy Bolt Battery Problem Update

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General Motors is still rolling out new batteries for the troubled Chevy Bolt electric vehicle, albeit very slowly. We are hearing from clients and potential clients that dealerships are putting them on “wait lists” for the new battery but are not hearing again from the dealership. The dealerships give the owner no times table for getting their new battery as well. Obviously, this is very frustrating for consumers who are tired of figuring out ways to safely charge their EV. To date, we have only heard of the new batteries actually being installed in the 2017 – 2019 year models, but not for any 2020-2021 models. The good news is that once the battery has been installed, consumers seem to be happy with the new battery giving them a longer range than the original. More importantly, we have not heard of any problems associated with the new battery. This is good news for consumers.

With that said, we are still accepting Chevy Bolt cases, regardless of whether the new battery has been installed, and we continue to achieve favorable settlements with General Motors. Many of our settlements are for cash, allowing the consumer to receive compensation while being allowed to keep the vehicle.

Please call us at 1-888-395-3666 for more details about this problem.

Chevrolet Bolt EV

Here is a summary of the defect.
General Motors recalled all of their Chevrolet Bolt EVs because there is a manufacturing defect affecting the battery cell. The problem is aggravated when the battery is charged to a full or nearly full state after it has been substantially depleted. The battery could overheat and catch fire, causing damage to the vehicle and structures around it. As a temporary solution, GM asked owners to reprogram their hybrid propulsion control module to limit a full charge.

The safety recall from the NHTSA states the following:
As an interim remedy, dealers will reprogram the hybrid propulsion control module to limit full charge to 90%. Until this interim is completed, customers should enable either “Hilltop Reserve” (for 2017-2018 model year vehicles) or “Target Charge Level” (for 2019 model year vehicles) using their vehicle’s infotainment center. These two features will limit the vehicle’s state of charge to 90% until the HPCM2 software re-calibration is applied. If customers are unable to successfully make these changes or do not feel comfortable making these changes, they will be advised to not park their car in their garage or carport until after they have visited their dealer.