Category Archives: Chevrolet

News about Chevrolet automobile manufacturer. News about Chevrolet recalls, technical service bulletins (TSB), and problems regarding Chevrolet vehicles.

Blank Instrument Display in Select 2024 Buick and Chevrolet Vehicles

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Owners of certain 2024 Buick and Chevrolet models should be aware of a critical software issue affecting their vehicles. This concern, primarily impacting the Buick Encore GX, Buick Envista, and Chevrolet Trax, has prompted a safety recall due to the risk of instrument panel displays going blank, either at startup or while driving.

In August 2023, General Motors’ Safety and Field Action Decision Authority (SFADA) initially addressed this issue through a service update bulletin. The bulletin aimed to update the Virtual Cockpit Unit (VCU) software in the affected models. However, this measure escalated to a safety recall after an intervention by the Korea Automobile Testing & Research Institute (KATRI).

During a meeting in September 2023 between GM Korea representatives and KATRI officials, KATRI determined that the issue warranted a safety recall rather than a mere service update. This decision was influenced by the potential danger posed by the software malfunction.

To date, GM has received 255 global complaints regarding the instrument panel blackout, though, fortunately, there have been no reported accidents or injuries related to this issue. Nonetheless, the risk cannot be understated. A blackout of the instrument panel while driving can dangerously divert the driver’s attention, escalating the risk of a crash.

Affected vehicle owners will be notified about the recall, identified by GM’s number A232424320 and the NHTSA campaign number 23V-744. To resolve the issue, owners can opt for a dealer visit to update the VCU software or choose an over-the-air (OTA) update.

The initiative to convert the service update into a safety recall underscores the importance of proactive safety measures in the automotive industry. The issue of the blank instrument displays in select 2024 Buick and Chevrolet vehicles is concerning and vehicle owners are encouraged to respond promptly to the notice to ensure their safety on the road.

GM Suspension Bolts Could Fracture

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When it comes to vehicle safety, every component plays a crucial role in ensuring a smooth and secure ride. Recently, General Motors (GM) discovered a potential issue with improperly heat-treated suspension bolts in select Cadillac, Chevrolet, and GMC vehicles. This problem, if left unaddressed, could lead to serious safety concerns, including misaligned rear wheels and an increased risk of accidents.

In August 2023, a plant quality manager at GM’s Arlington, TX assembly plant uncovered a concerning issue. They identified that as many as 223 vehicles may have received improperly heat-treated bolts during the manufacturing process. Unfortunately, these vehicles were not contained at the plant, which raised alarm bells. Of the affected vehicles, 189 were located in the United States.

In response to this discovery, GM initiated a comprehensive investigation into the issue. Extensive testing and analysis were conducted to determine the potential consequences of these improperly heat-treated bolts. What they found was alarming: in the event of a control arm separation, there was a distinct possibility of rear wheel misalignment that could adversely affect the vehicle’s handling.

It is worth noting that, up to this point, GM had not received any reports of field incidents related to this condition. Recognizing the potential risks associated with the improperly heat-treated suspension bolts, GM’s Safety Field Action Decision Authority (SFADA) made a decision in September to conduct a safety recall to address the issue.

The vehicles affected by this recall include the following 2023 models:

  • Cadillac Escalade
  • Cadillac Escalade ESV
  • Chevrolet Suburban
  • Chevrolet Tahoe
  • GMC Yukon
  • GMC Yukon XL

If you own one of the aforementioned vehicles and receive a recall notice, it is crucial to act promptly. GM will ask you to return to your authorized dealer to have both rear suspension outer control arm bolts replaced. This proactive step is vital to ensure your safety and the proper functioning of your vehicle. To facilitate this process, GM has assigned a unique recall number for this issue, N232415910, and the National Highway Traffic Safety Administration (NHTSA) has assigned the campaign number 23V-642.

Chevy Bolt Electrical Shock Chevrolet Bolt Potential Electrical Shock From Charging Chord

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General Motors (GM) will be contacting the owners of certain 2022-2023 model year Chevrolet Bolt EUVs about a defect that pertains to motor vehicle safety, specifically concerning the Webasto high-voltage portable charging cords that come with these vehicles. The issue revolves around incorrect software within these charging cords, which may fail to discontinue charging if the ground connection is lost.

Discovery of the Defect

The discovery of this safety concern began with a supplier plant audit conducted on March 8, 2023, by GM’s quality engineer. During this audit, it was uncovered that an incorrect hardware/software combination was being used in the production of portable charging cords for the Chevrolet Bolt EUV. GM initiated a review of the situation on April 18, 2023, and subsequently reported it to GM’s Speak Up For Safety (SUFS) program. This led to the official commencement of a product investigation on May 9, 2023.

The Safety Risk

GM’s investigation revealed a crucial mismatch between the software and hardware in the affected charging cords. Under specific circumstances, this mismatch could hinder the software’s ability to properly interpret information from monitored circuitry. Consequently, the cord assembly’s internal processor might fail to detect a ground loss promptly, leading to a delay in halting further charging. Particularly at high ambient temperatures and under limited conditions, users might experience a brief electric shock lasting just 1/40th of a second.

Affected Vehicles and Recall Decision

GM’s investigators managed to identify 374 specific serial numbers for the parts affected by this defect, tracing them back to the production period when these potentially flawed components were used. During this period, GM produced 10,825 vehicles, out of which 9,423 are located in the United States. Importantly, as of now, GM is not aware of any field incidents related to this condition.

Recognizing the potential safety risks associated with this issue, on August 24, 2023, GM’s Safety and Field Action Decision Authority made the crucial decision to conduct an equipment safety recall.

How the Recall Affects Users

For individuals who have been using the portable charging cord with their Chevrolet Bolt EUV, there is a potential risk of being exposed to unprotected high voltage if the cord set loses its ground connection during use. This increases the risk of a very brief electrical shock.

To address this safety concern, GM dealerships will inspect and replace the portable charging cord as necessary. Users are encouraged to contact their local GM dealership or visit GM’s official website to check if their vehicle is affected by this recall. The recall is identified by GM as N2324073000, and the National Highway Traffic Safety Administration (NHTSA) has assigned it the campaign number 23E-065.

Is your Chevrolet Bolt EV a Lemon?

For Chevrolet Bolt owners who believe they may have been sold a “lemon” vehicle or are experiencing repeated issues with their Bolt, the California Lemon Law can provide a potential solution. The California Lemon Law is a legal framework that offers protection to consumers who have purchased or leased defective vehicles, including those with safety concerns like the Chevrolet Bolt recall.
Under the California Lemon Law, if a vehicle experiences recurring issues that substantially impair its use, safety, or value, and the manufacturer fails to repair it after a reasonable number of attempts, the vehicle may be eligible for a buyback or replacement. If you suspect that your Chevrolet Bolt is a lemon due to issues beyond the recent recall, it is advisable to consult with a qualified attorney experienced in lemon law cases to explore your options and seek a resolution.

In conclusion, the Chevrolet Bolt recall underscores the importance of prompt action by manufacturers to address safety concerns. If you own a Chevrolet Bolt and are concerned about its safety or repeated issues, understanding your rights under the California Lemon Law can provide a potential avenue for relief and resolution. Always prioritize your safety and the safety of others on the road when it comes to vehicle recalls and defects.

2022-2023 Chevrolet Bolt EV Airbag May Deploy Improperly

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Vehicle safety is paramount, and when vehicle manufacturers fall short in ensuring your protection, it’s essential to understand your rights as a consumer. In a recent development, General Motors (GM) has issued a recall affecting certain 2022-2023 Chevrolet Bolt EVs due to potential issues with the passenger side instrument panel airbag. If you’re a Chevrolet Bolt EV owner facing this concerning situation, a Lemon Law lawyer can be your ally in navigating this complex scenario. Read on to discover more about this recall, its implications, and how legal expertise can safeguard your rights.

The recall revolves around a crucial safety component – the passenger side instrument panel airbag. Certain 2022-2023 Chevrolet Bolt EVs may have been manufactured with an alarming problem that could lead to improper airbag deployment. The concern arises when the airbag perforation is missing or compromised. In such cases, the passenger side airbag may not deploy as intended during a crash, significantly increasing the risk of injury to vehicle occupants.

GM was made aware of this potential safety issue in June 2023 when a supplier quality engineer received notification from a supplier about the possibility of some 2022 and 2023 Chevrolet Bolt EVs lacking the necessary passenger side airbag perforation. Following this notification, an investigation was launched, and a specific group of vehicles, totaling 403, was identified as suspects in the potential defect.

Owners of the affected Chevrolet Bolt EVs will be contacted by GM with specific instructions. It is essential to heed this call to action. Returning to your dealership for a passenger side instrument panel airbag replacement is imperative. This action will ensure your vehicle’s airbag system functions correctly, safeguarding your safety and the well-being of your passengers. To facilitate the recall process, GM has assigned a unique recall number: N232414170. Additionally, the National Highway Traffic Safety Administration (NHTSA) has designated this recall with the campaign number 23V-567.

If you find yourself entangled in this recall, you might encounter challenges in coordinating the repair process with your dealership or facing uncertainties about your legal rights. This is where a Lemon Law lawyer becomes an invaluable asset. With their expertise, they can help you navigate the legal intricacies, ensuring that your rights are upheld and that the manufacturer takes the necessary steps to address the defect promptly. Your Lemon Law lawyer will guide you through the process, ensuring you receive the compensation and resolution you deserve.

2024 Chevrolet Silverado and GMC Sierra Steering Fracture

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When it comes to your safety on the road, a reliable and functional steering system is paramount. Unfortunately, General Motors, LLC (GM) has recently issued a recall for certain 2024 Chevrolet Silverado and GMC Sierra vehicles due to a potential steering gear shaft defect that could pose serious risks. In this article, we’ll delve into the details of this recall, GM’s response, and how a Lemon Law lawyer can help if you’re affected by this issue.

GM has identified a critical concern in some 2024 Chevrolet Silverado 2500, 3500, and 2024 GMC Sierra 2500, 3500 vehicles. The issue revolves around the steering gear shaft, which has the potential to fracture and disconnect from the steering arm. This alarming discovery was brought to light in June 2023 during an alignment operation, when a GM quality engineer stumbled upon a fractured steering gear shaft on a 2024 model year Chevrolet Silverado HD truck. GM’s thorough investigation traced the root cause to the use of out-of-specification materials combined with improper heat treatment. This unfortunate combination can result in steering gear shaft parts with material properties that fall outside acceptable specifications, ultimately leading to the fracture of the shaft.

The repercussions of this defect are both concerning and dangerous. The steering gear shaft, if compromised, may fracture and detach from the steering (pitman) arm. Such an occurrence renders the driver unable to steer the vehicle effectively, dramatically increasing the risk of a potential crash. It’s essential for vehicle owners to recognize the seriousness of this situation and take immediate action.

In response to this critical safety concern, GM’s Safety and Field Action Decision Authority acted swiftly. In July 2023, they decided to initiate a safety recall for the affected vehicles. If you own one of the affected models, GM will contact you with instructions on returning to your nearest dealership. There, your steering gear will be thoroughly inspected, and if necessary, replaced. To identify this recall, GM has assigned it the recall number N232414720, and it is also associated with the NHTSA campaign number 23V-549.

If you find yourself entangled in this recall, it’s crucial to understand your rights as a consumer. This is where a Lemon Law lawyer can make a significant difference. Lemon Laws are designed to protect consumers who have purchased faulty vehicles, ensuring that manufacturers rectify the situation. Your Lemon Law lawyer can guide you through the legal processes, helping you navigate the intricacies of the law to ensure you receive the compensation and resolution you deserve.

In light of GM’s recent recall of certain 2024 Chevrolet Silverado and GMC Sierra vehicles due to a steering gear shaft defect, prioritizing your safety on the road has never been more important. Stay informed, heed the manufacturer’s instructions, and if you encounter any challenges along the way, remember that a Lemon Law lawyer is here to safeguard your rights and help you achieve a fair resolution. Your safety and peace of mind are paramount, and by taking appropriate action, you can ensure a secure driving experience.

Brake Pressure Switch Short May Cause Fire In Chevy Trucks

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General Motors. LLC (GM) has decided that a problem exists in certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD medium-duty trucks. The brake pressure sensor assembly could leak brake fluid into the brake pressure switch and cause an electrical short circuit.

GM opened an investigation in August 2022 following reports of a vehicle fire on a 2019 Chevrolet Silverado medium-duty truck. As part of that investigation, GM reviewed field data potentially related to the problem and warranty returned brake pressure sensors.

While a series of tests failed to duplicate the condition, in January, a warranty-returned sensor and harness were identified as exhibiting signs of heat damage. This part was subjected to more detailed analysis, including X-ray scans and a chemistry laboratory analysis. The results from these analyses revealed the presence of brake fluid past the diaphragm seal, into the brake pressure switch, and through the actual wire harness into the pump’s fuse circuit. An inspection of the returned components also revealed delamination of the corrosion-inhibiting sealant, which allowed slow seepage of the brake fluid past the diaphragm seal.

According to the defect report, a zinc-nickel plating and sealant used to inhibit corrosion within the pressure sensor assembly may cause delamination of the sealant which results in small fragments of sealer underneath the diaphragm during assembly which allows brake fluid to slowly seep past the seal and into the pressure switch. The brake fluid may seep into the sensor’s electrical components and short the brake pressure switch and the associated fuse. If brake fluid shorts the brake pressure switch and the fuse, the circuit can generate enough heat and could result in a fire. An under-hood fire may occur when the vehicle is off and possibly unattended.

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness. If the harness is damaged, it will be replaced as well. Interim letters notifying owners of the safety risk are expected to be mailed on May 29, 2023. Second letters will be mailed once the remedy is available. GM’s number for this recall is N222375270 and the NHTSA campaign number is 23V-266.

Chevy Express & GMC Savana HVAC Circuit May Overheat

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General Motors (GM) is one of the largest automobile manufacturers in the world, with a reputation for producing reliable and safe vehicles. However, like all automakers, GM occasionally identifies issues with its vehicles that need to be addressed to ensure the safety of its customers. Recently, GM identified a problem in certain 2003-2023 Chevrolet Express Cutaway and 2003-2023 GMC Savana Cutaway incomplete vehicles. These vehicles are equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system.

According to the defect report, these vehicles are equipped with an unused circuit that a final-stage manufacturer may elect to use to install an optional rear HVAC system. While this circuit is not typically used, if the final-stage manufacturer leaves the circuit’s connectors or cut wires unsealed, where exposure to moisture or contamination may, over time, cause corrosion. In rare cases, this corrosion could result in a high current draw through the circuit at the vehicles’ lower left side B-pillar. If left unaddressed, the problem could cause excessive heat in the circuit that could result in a fire.

To address this problem, GM began a product investigation in December 2022, after receiving reports of two alleged fire incidents involving a 2013 and a 2014 Chevrolet Express Cutaway incomplete vehicles. The company’s investigators analyzed inspection reports from the two subject vehicles and retrieved and analyzed field data for all Express Cutaway and GMC Savana Cutaway vehicles sold for model years 2005 through 2023, comprising approximately 167,000 units. Analysis of the field data, including legal claims, identified a total of eight potentially related complaints, six of which alleged fires.

On March 30, 2023, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall. While the company is not aware of any accidents or injuries associated with this condition, it is taking this action to ensure the safety of its customers.

Owners of the affected vehicles will receive notices with instructions to return to their dealers to have the rear HVAC blower motor circuits at the left side B-pillar properly sealed. The recall is identified by GMC’s number N222386050 and the NHTSA campaign number is 23V-247.

Slow Battery Replacement On Some Chevrolet Bolt EVs

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We are still receiving inquiries concerning Chevy Bolts. GM continues to work on replacing the batteries in the 2017-2021 Bolts, but it seems as though progress has slowed dramatically in the replacement of the 2020 and 2021 vehicles. In the meantime, GM continues to sell 2022 and now 2023 with the new generation batteries, which of course begs the question as to why the batteries in the 2022 and 2023 Bolts are not first finding their way into the 2020 and 2021 Bolts. Unfortunately, we do not have an answer to this. We will continue to accept Chevy Bolt cases until every Bolt owner can be assured that their vehicle is safe for their family.

The Chevrolet Bolt was one of the first electric vehicles to gain mainstream popularity. It was marketed as an affordable and practical EV with a range of over 200 miles on a single charge. However, the Bolt has been plagued with battery problems that have affected its reliability and safety.

One of the main issues with the Bolt is the slow replacement of its battery. Unlike gasoline-powered cars, EV batteries are not interchangeable, and replacing them can take weeks or even months. This is because the process involves removing the entire battery pack, shipping it to a specialized facility, and replacing it with a new one. The slow replacement process has left many Bolt owners stranded without their cars for extended periods.

Despite these battery problems, GM is still manufacturing new Bolt vehicles. This has raised concerns among consumers about whether the company has fully addressed the underlying issues with Bolt’s battery. GM has released several recalls related to the battery problem, including 20V-701, 21V-560, and 21V-650. These recalls aim to fix the issue by updating Bolt’s software to prevent battery fires and reducing the charging capacity to prevent battery degradation.

However, the repeated problems with the Bolt’s battery have led many to question its reliability. If a car experiences the same problem repeatedly, it may be considered a “lemon.” A lemon is a car that has a substantial defect that cannot be fixed despite multiple repair attempts. In the case of the Bolt, repeated battery problems could mean that the car is defective and not fit for purpose.

If you own a Chevy Bolt and have experienced repeated battery problems, contact us at 1-888-395-3666 to explore your options. Lemon laws protect consumers from defective products and ensure that they receive compensation or a replacement vehicle if their car is a lemon.

In conclusion, the Chevy Bolt’s battery problems have affected its reliability and safety. The slow battery replacement process has left many owners stranded without their cars for extended periods. Despite several recalls, the repeated battery problems have raised concerns about the Bolt’s reliability and whether it is a lemon. If you own a Chevy Bolt and have experienced repeated battery problems, it is crucial to explore your options under the lemon law and protect your rights as a consumer.