Our client purchased a new 2015 Jeep Grand Cherokee.
The first visit for service was on January 8, 2018 because the regeneration light was turning on and off and they needed to replace the key battery.
The next visit was on February 5th as the vehicle was still regenerating and having fumes coming into the cabin. The vehicle had regenerated 4 times in less than 1000 miles.
On May 22nd the Exhaust regeneration message came on the dash.
The Jeep Grand Cherokee was back in the shop on June 5th because after performing an oil change the vehicle was being prompted to regenerate after 150 miles.
Our client was back at the authorized dealership on September 18th for service as the Check engine light was on.
November 3rd the check engine light was on again, the throttle light was on and the exhaust filter was 100% full.
The last visit was on November 27th and the check engine light was on again and the message, “The exhaust filter is nearly full” came on.
It was at this point that our client looked into the California Lemon Law and called our firm, The Law Office of Barry L. Edzant and spoke with the attorney. He requested that some documents be emailed over for his review. After discussing the potential Lemon Law case with the gentleman, he decided to sign a retainer agreement.
A demand letter was sent to FCA, USA to buy back the 2015 Jeep Grand Cherokee under the California Lemon Law. FCA, USA decided to buy it back and reimbursed the client for their down payment, any payments made thus far, registration and pay off the balance of the loan minus a usage fee the manufacturer is entitled to under the Lemon Law. They also paid attorney fees.
Our client was very happy with the buyback. If you are having problems with your vehicle and think you may be driving a lemon, please contact our offices at 888-395-3666.