California Lemon Law blog « A Blog by the Law Offices of Barry L. Edzant

Chrysler is reaching out to owners of specific Alfa Romeo, Fiat, and Jeep models due to a potential issue with the seat belt buckle switch sensor. This problem might prevent the front seat airbag from deploying properly in the event of a crash, posing a significant safety risk.

The recall affects the following vehicle models:

2017-2024 Alfa Romeo Giulia
2018-2025 Alfa Romeo Stelvio
2019-2023 Fiat 500X
2019-2023 Jeep Renegade
2024 Fiat 500E

In November 2023, the Stellantis Europe Customer Experience (CX) department, specifically through the European Reactivity process Acceleration for Customer Enthusiasm (RACE) organization, initiated an investigation. This came after they received multiple reports of airbag warning lights illuminating in certain vehicles. These warning lights are critical indicators of potential issues within the vehicle’s safety systems, specifically those related to the airbags.

The Stellantis Europe CX team conducted a review of the supplier data, connector design, and any changes in the vehicle’s manufacturing history. Their investigation identified that the affected vehicles might have been built with a suspect connector on the buckle switch sensor. By February 2024, the Stellantis Europe CX organization had officially opened a safety investigation into the buckle switch sensor’s integrity. The investigation continued, and in June 2024, Stellantis Europe, through their Vehicle Regulations Committee, decided to conduct a voluntary safety recall for the affected vehicles.

The Scope of the Problem

As of June 26, 2024, Stellantis Europe had identified 578 field reports in North America potentially related to this issue. These reports were received between November 9, 2023, and June 26, 2024, indicating a widespread concern among vehicle owners.

According to the defect report, the problem arises from a disrupted connector on the buckle switch sensor. This disruption can affect the conduction on the seat wiring and buckle connectors, leading to a potential malfunction of the front seat airbag. In the event of a crash, an airbag that fails to deploy as intended can significantly increase the risk of injury to the driver.

Warning Signs for Drivers

Drivers of the affected vehicles might notice specific warning signs indicating a problem with the airbag system. These signs include:

The airbag warning light staying on even when there is no issue with the airbag itself.
The seatbelt reminder buzzer sounding even when the seatbelt is fastened properly.

These indicators should not be ignored, as they signal a malfunction that could compromise the vehicle’s safety systems.

Owners of the affected Alfa Romeo, Fiat, and Jeep models will receive official notification letters starting August 22, 2024. These letters will provide detailed instructions on the recall process. Owners will be asked to return their vehicles to authorized dealers to have the buckle switch sensor connection inspected and repaired at no cost.

The recall has been assigned the number 82B by FCA US, LLC, and the National Highway Traffic Safety Administration (NHTSA) has designated the campaign number 24V-510 for this recall.

The secondary steering torque sensor may not be properly calibrated on certain 2018-2023 Ford Mustang, 2018-2020 Ford F-150, 2018-2021 Ford Expedition, and 2018-2021 Lincoln Navigator vehicles. These vehicles are equipped with electronic power assist steering (EPAS) gears, which were installed as replacement service parts and are now found to have potential calibration issues.

This issue came to light when Ford’s Critical Concern Review Group (CCRG) was alerted by the supplier about an assembly problem affecting certain steering gears. To thoroughly understand the extent of this problem, Ford’s CCRG conducted a detailed review that included examining supplier maintenance records, warranty reports, and vehicle testing data. The findings prompted Ford’s Field Review Committee to decide on issuing a recall to address the defect.

The defect report indicates that the electronic Power Assist Steering (EPAS) gears, which were sold as service parts, may have an incorrectly calibrated secondary digital torque sensor in the steering gear. Specifically, the polarity of this sensor may be inverted. If the primary steering torque sensor fails or develops a fault, and the secondary digital torque sensor’s polarity is inverted, the steering wheel could start oscillating without warning. This means the steering wheel might alternate between clockwise and counterclockwise movements when the driver attempts to steer, leading to unintended steering assist from the electronic power steering gear.

This oscillation poses a significant safety risk as it can make steering unpredictable and difficult to control, potentially leading to accidents. Recognizing the severity of this issue, Ford has taken measures to address it.

Ford dealers will update the Power Steering Control Module (PSCM) software in the affected vehicles to correct the calibration issue. This update is intended to ensure the proper functioning of the secondary torque sensor, thereby preventing the unintended steering oscillation.

Owner notification letters were mailed on August 5, 2024, to inform vehicle owners about the recall and the necessary steps to have their vehicles repaired. Ford has assigned this recall the number 24S45, and it is also registered under the National Highway Traffic Safety Administration (NHTSA) campaign number 24E-055.

Certain 2024 Jaguar and Land Rover vehicles have been identified as being at risk for an oil leak within the engine compartment. An oil leak in the presence of an ignition source, such as hot engine components or exhaust parts, significantly increases the risk of a fire. This safety concern has prompted an investigation and subsequent recall to address the issue.

Jaguar Land Rover North America, LLC (Land Rover) first became aware of the problem in April 2024, following a field report that described an oil filter housing with a hairline crack. In response, Land Rover, along with the housing supplier, initiated a thorough investigation. Throughout April and May, the supplier reviewed the reported failures, inspected returned parts, and conducted extensive durability testing on the incorrect material parts. By June 7, 2024, the results of these tests were reported, and the Product Safety and Compliance Committee (PSCC) opened a formal investigation into the matter.

In June 2024, the Recall Determination Committee (RDC) concluded that the issue posed an unreasonable risk to safety, leading to the decision to launch a safety recall to remedy the affected vehicles. This decision was driven by the small number of fires reported as a result of the oil leak concern.

The following 2024 models have been identified as affected by this recall:

2024 Jaguar F-Pace
2024 Land Rover Defender
2024 Land Rover Discovery
2024 Land Rover Range Rover
2024 Land Rover Range Rover Sport
2024 Land Rover Range Rover Velar

Owners of these vehicles will receive official notices asking them to return to their dealers. The necessary repairs will involve replacing the filter housing, oil filter, and O-rings to ensure the safety and reliability of the vehicles. Jaguar’s reference number for this recall is H506, and the NHTSA campaign number is 24V-451. Land Rover’s number for this recall is N908 and the NHTSA campaign number is 24V-450.

Chrysler (FCA US, LLC) is taking steps to address an issue affecting the rear view cameras in over a million of its vehicles. On October 23, 2023, the FCA Technical Safety and Regulatory Compliance (TSRC) organization was alerted to a potential problem where rear view cameras were not displaying images in certain Dodge, Chrysler, Jeep, and Ram models. This issue potentially violates the Federal Motor Vehicle Safety Standards (FMVSS) for rear visibility.

An investigation revealed that a software glitch in the radio system of these vehicles could cause the rear view camera to fail to display the required image when the vehicle is put into reverse. This noncompliance with FMVSS No. 111, which mandates that rear visibility systems must default to showing the rear view image and adhere to specific field of view and image size requirements at the start of each backing event, regardless of any prior modifications made by the driver.

The issue, affecting 1,033,433 units, was identified during a thorough investigation. By June 2024, FCA US’s Vehicle Regulations Committee determined that a voluntary safety recall was necessary to rectify the problem.

The vehicles affected include:

2021-2023 Chrysler Pacifica
2021-2022 Dodge Durango
2022-2023 Jeep Compass
2021-2023 Jeep Grand Cherokee
2022-2023 Jeep Grand Wagoneer
2022-2023 Jeep Wagoneer
2022 RAM 1500
2022 RAM 2500
2022 RAM 3500
2022-2023 RAM Promaster

NOTE: Owners of these vehicles will notice that the rear view image does not appear when the vehicle is placed into reverse.

To resolve this issue, dealers will update the radio software in the affected vehicles. Owner notification letters are scheduled to be mailed out by August 2, 2024. FCA has designated this recall with the number 66B, and it corresponds to the National Highway Traffic Safety Administration (NHTSA) campaign number 24V-436.

The Volkswagen ID.4 SUV represents the German automaker’s entrance into the growing electric vehicle (EV) market. Launched with the promise of combining the brand’s legendary driving dynamics with cutting-edge EV technology, the ID.4 aims to provide a sustainable yet practical driving experience. However, as with many new models, especially those pioneering new technologies, the ID.4 has faced its share of teething troubles. This article will delve into the common problems reported by ID.4 owners and explain how these issues could potentially classify your vehicle as a lemon under the California Lemon Law. We’ll also highlight the importance of seeking assistance from a lemon law attorney if you find yourself grappling with persistent vehicle issues.

Common Volkswagen ID.4 Problems

1. Charging Issues

Many ID.4 owners have reported difficulties with charging their vehicles. Problems range from slow charging speeds to the car not charging at all. Some users have encountered issues with the compatibility of their ID.4 with various public charging stations, leading to inconvenience and frustration.

2. Software Glitches

The ID.4’s infotainment system and other software-driven features have been a source of concern for some drivers. Complaints include unresponsive touchscreens, malfunctioning navigation systems, and intermittent connectivity issues with smartphones. These software bugs can detract from the overall user experience and disrupt daily usage.

3. Battery Performance

Some ID.4 owners have reported inconsistent battery performance, including unexpected drops in range and inaccurate range estimates. Such issues can severely impact the reliability of the vehicle, especially for long-distance travel.

4. Build Quality

Although Volkswagen is renowned for its build quality, some ID.4 owners have experienced issues with fit and finish. Reports include problems with door alignment, rattling noises from the cabin, and malfunctioning interior components. These issues, while sometimes minor, can affect overall satisfaction with the vehicle.

5. Electrical System Faults

Electrical system faults have also been reported, with owners experiencing warning lights and system errors. These faults can be unsettling and sometimes necessitate multiple visits to the dealership for resolution.

When Is Your Vehicle a Lemon?

A vehicle is generally considered a “lemon” if it has significant defects that affect its use, value, or safety, and these defects persist despite multiple repair attempts. Under California law, a vehicle is presumed to be a lemon if:

The manufacturer has made at least two attempts to repair a warranty problem that could result in death or serious injury if the vehicle is driven.
The manufacturer has made at least four attempts to fix the same warranty problem.
The vehicle has been out of service for more than 30 days (not necessarily consecutive) for warranty issues.

Understanding the California Lemon Law

The California Lemon Law, officially known as the Song-Beverly Consumer Warranty Act, provides robust protections for consumers who purchase or lease new vehicles. The law mandates that if a manufacturer cannot repair a vehicle to conform to its warranty after a reasonable number of attempts, the manufacturer must either replace the vehicle or refund the purchase price, minus a usage fee.

Benefits of the California Lemon Law

Consumer Protection: The law protects consumers from being stuck with a defective vehicle.
Replacement or Refund: Consumers are entitled to a replacement vehicle or a refund, ensuring they receive the value they paid for.
Legal Support: Consumers can recover legal fees if they prevail in a lemon law claim, making it financially feasible to pursue legitimate claims.

The Importance of a Lemon Law Attorney

Navigating the intricacies of the California Lemon Law can be challenging, and manufacturers often have significant legal resources at their disposal. Here’s why hiring a lemon law attorney is a smart move:

Expertise: Lemon law attorneys have specialized knowledge of consumer protection laws and can effectively navigate the legal process.
Maximized Compensation: An attorney can help ensure you receive the maximum compensation you are entitled to, including potential incidental and consequential damages.
No Upfront Costs: Many lemon law attorneys work on a contingency basis, meaning they only get paid if you win your case.

Conclusion

The Volkswagen ID.4 SUV, while a promising entry into the electric vehicle market, has faced several common problems reported by owners. If you find yourself repeatedly dealing with these issues, your vehicle might qualify as a lemon under the California Lemon Law. Seeking the assistance of a lemon law attorney can provide the expertise and support needed to navigate this legal landscape and ensure you receive fair treatment. Remember, consumer protection laws are there to safeguard your rights and ensure you get the quality you paid for in your vehicle purchase.

Ford Issues Recall for Certain 2024 Mustang Models Due to Under Hood Fire Risk

Ford Motor Company (Ford) have identified a problem that could potentially lead to under hood fires in certain 2024 Mustang vehicles. Owners of the affected vehicles will receive notification letters with detailed instructions on how to get the necessary repairs. These letters are expected to be mailed by June 17th, 2024.

Discovery of the Problem

Ford became aware of the issue in April 2024 after receiving two reports of under hood fire allegations in 2024 Mustang models equipped with manual transmissions. Upon receiving these reports, Ford’s Critical Concern Review Group (CCRG) promptly conducted inspections of both vehicles to determine the root cause of the fires. Following their investigation, the company decided to issue a recall to address the identified defect.

Details of the Defect

The defect report indicates that the vehicle’s clutch pressure line may not be properly secured to the vehicle’s firewall stud. An improperly retained clutch pressure line can come into contact with hot exhaust components and potentially melt, leading to brake fluid leakage. Although this leakage does not affect the brake system’s fluid volume or functionality, it can significantly impact the clutch system. Specifically, the defect can result in an inability to change gears, and in certain situations, the engine may stall when the throttle is released. Moreover, if the leaked brake fluid accumulates near a hot surface, there is a risk of smoke and an under hood fire, posing a serious safety hazard.

Recall Details and Repair Process

To address this issue, Ford dealers will inspect the clutch pressure line and perform necessary repairs to ensure it is properly retained. The recall has been assigned Ford’s internal number 24S36, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-394.

What Should Owners Do?

If you own a 2024 Mustang, especially one with a manual transmission, it is crucial to stay informed about this recall. Keep an eye out for the notification letter from Ford, which will provide specific instructions on how to proceed with the necessary repairs. In the meantime, if you experience any issues with your vehicle’s clutch or observe any unusual smoke from under the hood , contact your local Ford dealer for repairs, immediately.

Could Your Vehicle Be A Lemon?

The Lemon Law is a consumer protection statute designed to provide relief to car buyers who purchase vehicles that fail to meet quality and performance standards. It ensures that consumers can seek recourse if their new car has serious defects that the manufacturer cannot fix within a reasonable number of attempts. An essential aspect of leveraging the Lemon Law is maintaining accurate and detailed paperwork whenever your vehicle undergoes repairs. This documentation includes repair orders, work performed, dates, and technician notes. Accurate records are crucial because they serve as evidence of the recurring issues and the attempts made to resolve them, which can substantiate a Lemon Law claim. Without proper documentation, proving that your vehicle qualifies as a “lemon” can be challenging, potentially hindering your ability to receive a replacement, refund, or compensation.

2022 Kia Niro EV Charging Kia has identified a potential safety issue with certain 2022 Kia Niro Electric Vehicle (EV) models. The problem affects the high-voltage battery safety plug, which may overheat and melt due to electrical resistance.

What Happened?

The issue came to light in July 2023 when a dealer reported a case involving a 2022 Niro EV that shut off while driving without entering “Ready” mode. Further investigation revealed an isolated melted safety plug. Kia’s Safety Office monitored the issue and found no other incidents except for one isolated case.

What Did Kia Find?

Kia’s Safety Office conducted field data analysis and discovered that the melted safety plug was caused by high temperatures, not any issues with the battery cells or temperature sensors. The investigation also revealed a manufacturing process deviation in the supplier’s Female-Female terminal, which affected specific vehicle production lots.

Recall Alert

As a result of the findings, Kia has issued a recall for certain 2022 model year Niro EV vehicles due to the potential safety risk posed by the faulty safety plugs. The recall was announced on May 15, 2024.

Symptoms and Risks

If the electrical resistance in the safety plug occurs while driving or during battery charging, it may melt, increasing the risk of:

Loss of motive power
Fire

Drivers may notice an illuminated EV Service Warning light and/or a burning smell (melting plastics and smoke).

What to Do?

Owners with affected vehicles are advised not to charge their vehicle in a garage or any other covered structure until the recall repair is completed. Dealers will replace the safety plug, and owner notification letters are expected to be mailed on July 19, 2024.

Kia Recall Information

Kia’s number for this recall: SC314
NHTSA campaign number: 24V-358

A recent discovery by FCA Technical Safety and Regulatory Compliance (TSRC) has led to a voluntary safety recall of certain 2024 Jeep Grand Cherokee vehicles. The issue affects a small number of vehicles that may be missing an important part in the front bumper. This missing piece could compromise the proper deployment of the front airbags.

The affected vehicles fail to comply with the Federal Motor Vehicle Safety Standards (FMVSS) for Occupant Crash Protection. FMVSS No. 208 specifies vehicle crash worthiness requirements and equipment requirements for active and passive restraint systems. In the event of a frontal collision, the missing energy absorbing foam could lead to a non-deployment or improper deployment of the front airbags, potentially increasing the risk of injury or harm to occupants.

According to FCA US, an analysis of vehicle production history revealed that some Jeep Grand Cherokee vehicles may have been built without a front fascia energy absorbing foam. This condition can lead to a non-compliance with FMVSS No. 208, as it compromises the intended load distribution or energy management, potentially jeopardizing proper crash sensing and airbag deployment.

The suspect period for affected vehicles began on December 6, 2023, and ended on December 9, 2023, when vehicle production processes were corrected. During this time, some Jeep Grand Cherokee vehicles may have been manufactured without the crucial foam, which is designed to absorb energy and help protect occupants in the event of a crash.

Dealers will inspect the affected vehicles and install the missing foam as necessary to ensure compliance with safety standards. This recall is intended to minimize any potential risks associated with this airbag issue and maintain the high standards of quality and safety that customers expect from Jeep vehicles.

Owners with affected vehicles will receive owner notification letters providing them with details on the recall and next steps to take. It is essential that vehicle owners take immediate action to address this issue and have their vehicles inspected and repaired as necessary to ensure their safety on the road.

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Front Seat Air Bag May Not Deploy As Intended