Our client leased a beautiful new 2017 Cadillac Escalade.
- On March 19, 2018 she took it to the Cadillac dealership for the first time because the driver rear door handle bezel was coming apart.
- A few months later on July 6th she took it back to the dealer due to the fact that the right tail light was not working properly and would only light up half way.
- Another couple of months passed and in September she brought the Escalade in on account of the A/C not blowing cold air. She also had them check a problem she was having when she made a right turn on a little incline as the vehicle seemed to skip.
- On October 11th the Escalade was in the shop because the vehicle seemed like it was skipping again when turning right. The A/C was not blowing cold air again. There were also noises coming from the rear of the vehicle and a squeaky noise coming from the front of the vehicle.
- It was back in the shop on October 29 at 28,284 miles as the A/C had stopped blowing cold air again. Our client also felt the vehicle skipping especially when she made a right turn. The vehicle was now having a hard shift at slow downs and take offs. Another complaint was a squeal sound when turning the vehicle on.
- The car was brought in on January 2, 2019 as her Cadillac was still skipping when she made a right turn. The vehicle still has a hard shift at slow downs and/or take offs. The squeal sound is still there when you turn the vehicle on. The A/C will still stop blowing cold when it is on.
- The Escalade was brought back in a few days later because of a green fluid leak from the A/C line on the right side along with it fluctuating. There also was a new issue when starting the vehicle with her foot on the brake, there was a high pitch whistle noise that could be heard. She took a video to capture the sound. When the vehicle starts to decelerate and then you start to accelerate, there is a large jolt. While it was in the shop the dealership found a hose was leaking coolant.
- She was back at the Cadillac authorized dealership on February 8 because she was experiencing a lunging in the transmission when she would shift. She complained about a high pitch frequency noise coming from the vehicle when starting.
- March 27th our client was still having a problem with the A/C not blowing cold air. The high pitch screeching noise was still happening. The transmission problem with the lunging was still happening when she accelerated or decelerated and seemed to shift incorrectly.
- Her final visit was on August 16, 2019 when she heard an explosion as she was walking out to her vehicle and found green fluid leaking all over and the A/C was not blowing when she tried it. She also requested with her service representative that they look at the side rear door as the outside cap came off.
After months and months of giving the Cadillac dealership a chance to try and fix her vehicle, she decided to call our office with questions about the Lemon Law.
We filed our demand letter with General Motors Corporation that they repurchase her defective vehicle under the California Lemon Law. They agreed to repurchase the vehicle, pay off the balance, reimburse her for any down payment and payments made, pay off the balance of the lease less the mileage fee allowed under the California Lemon Law. They also paid all the attorney fees. We also received some additional compensation for our client above the actual purchase price..
Our client was very happy with the buyback of her leased vehicle. If you think you might be driving a lemon because of repeat problems that the dealership is unable to fix, please call The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation. We’re hear to help you.
Our client purchased a used 2012 Cadillac CTS-V Vehicle.
- In March, 2015 he brought his car to an authorized Cadillac dealership because of a ticking noise coming from the front wheel when turning.
- In June 2015 he brought the vehicle back in as the message “Service power steering” was coming up on the Driver Information Center. His vehicle was in the shop for 23 days.
- His next visit was early November as the “Service power steering message” was showing up again. The TPM (Tire pressure monitor) light was on, too.
- Another visit to the Cadillac dealership was necessary 2 days later as the “Service power steering” message was popping up again. The mileage at this point was 16,706 miles on his Cadillac CTS-V.
- November 16th it was back at the dealership with the message, “Service power steering” appearing again on the Driver Information Center.
- A few days later there was a terrible squealing noise from the engine area so the CTS-V was brought in again.
- His final visit to the dealership was in February 2018 as the “Service power steering” message” was coming up for the 5th time.
Our client was frustrated and after giving the Cadillac dealership 7 times to try and fix his vehicle, he contacted our law firm, the Law Office of Barry L. Edzant for a free consultation. After speaking with him and reviewing some paperwork we felt he met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on his behalf to the General Motors Corporation.
Our firm successfully won a full repurchase for our client for his defective vehicle. The manufacturer reimbursed our client for all payments made to date, the down payment, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. GMC also paid all the attorney fees. We also received some additional compensation for our client above the actual purchase price.
If you are having repeat problems with your vehicle, please contact our office, the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions about your rights under the California Lemon Law.
After giving the Chevrolet dealership four times to try and fix his defective 2019 Chevrolet Silverado, our client called our office for a free consultation and to retain our firm.
- His first visit on January 2, 2020 was for a brake system malfunction warning light. His other concern was regarding a potential seatbelt pretensioner fire that GM had issued a recall on (Product Safety Recall N192270600).
- His second visit was in March as water was leaking in above the middle of the rear window. He also had another brake system malfunction warning light on. They were able to complete the recall for the potential seatbelt pensioner fire.
- His third visit was on March 17th and the authorized GM dealership had the vehicle for 44 days. Our client had taken it in for two complaints. The first was water leaking into the cab above the rear window so when it rained the water would leak through the sliding window casing. The other problem was the cover on the steering column was loose.
- The last visit to the General Motors dealership was in May and was for another 24 days with them working on the headliner as it had water damage from a leak at the rear window.
A demand was filed on our clients behalf to repurchase the defective vehicle under the California Lemon Law. General Motors agreed to repurchase the 2019 Chevrolet Silverado. They paid off the balance of the vehicle, and reimbursed our client for the down payment, registration, monthly payments, less the mileage fee allowed under the California Lemon Law. They paid all attorney fees. We were also able to get additional fees for our client.
You don’t have to go through the lemon law process by yourself. If you think your vehicle may be a lemon and would like to learn more about the California Lemon Law, please call the Law Office of Barry L. Edzant an experienced lemon law attorney, at 888-395-3666. We will be happy to give you a free consultation.
General Motors has decided that a safety defect exists in certain 2021 Chevrolet Tahoe and 2021 GMC Yukon trucks. They will be contacting owners with instructions to return to their dealerships for repairs.
According to the defect report, a small number of 2021 Chevrolet Tahoe and 2021 GMC Yukon vehicles may have been manufactured with fuel tank assemblies that are missing an adhesive between two layers of the fuel tank shell. Under certain conditions, fuel could start seeping between the layers and could result in a slow fuel leak over time. If fuel were to contact an ignition source, there is an increased risk of a vehicle fire. If a vehicle is experiencing this problem, drivers may notice a fuel odor smell inside and near the vehicle.
Owners receiving notices will be asked to return to their dealerships to have the fuel tank replaced. GM’s number for this recall is N212327720 and the NHTSA campaign number is 21V-064.
Our client leased a 2017 GMC Yukon. After trying unsuccessfully eight times to have his vehicle repaired, he called our law office for advice and to retain our firm.
In April 2017 he took it to an authorized GMC dealership because the airbag light was on. In May he returned to the dealership because he had hot air coming out of the air conditioner and a loud crunching noise in the dash. His third visit was on account of the vehicle making a loud popping/clicking noise while making a turn. In September the Yukon was in due to it was leaking an oily fluid which was coming from the front wheel area. The next visit was in January 2018 because the vehicle had lost power at an intersection and had to be pushed and towed. His sixth visit was in May – the brake light was not working. In September he brought his Yukon in due to the air conditioning was blowing hot air again. His last visit to the dealership was in December 2018 because of a loud tapping noise from the right. We analyzed our client’s potential lemon law case by reviewing all the repair orders and determined that he had a valid claim under the California lemon law to have the vehicle repurchased.
We sent a demand letter to the manufacturer and demanded that they buy back the vehicle under the California Lemon Law. General Motors Corporation agreed to repurchase the defective 2017 GMC Yukon, pay off the balance on the lease and reimburse our client for the down payment, monthly payments, less a mileage fee allowed under the California Lemon Law. The also paid the attorney fees. We were also able to get additional compensation for our client.
Our client could not have been happier to get rid of the vehicle. If you think you may be driving a lemon, please call The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation. We handle California Lemon Law cases throughout the state.
General Motors has decided that a seat belt safety issue exists in certain 2020-2021 Cadillac, Chevrolet and GMC vehicles. They will be contacting owners with instructions to return to their dealerships for repairs.
According to the safety report filed with the NHTSA, the wrong seat belt bolt may have been used at one or multiple locations to secure the seat belt to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached and may not properly restrain an occupant during a crash.
|Vehicles Affected Include
|2020 Chevrolet Bolt EV
|2021 Cadillac Escalade
|2021 Cadillac Escalade ESV
|2021 Chevrolet Blazer
|2021 Chevrolet Camaro
|2021 Chevrolet Colorado
|2021 Chevrolet Equinox
|2021 Chevrolet Silverado 1500
|2021 Chevrolet Silverado 2500
|2021 Chevrolet Silverado 3500
|2021 Chevrolet Suburban
|2021 Chevrolet Tahoe
|2021 GMC Canyon
|2021 GMC Sierra 1500
|2021 GMC Sierra 2500
|2021 GMC Sierra 3500
|2021 GMC Yukon
|2021 GMC Yukon XL
Dealers will correct the problem by replacing any suspect bolts. GM’s number for this recall is N202322230 and the NHTSA campaign number is 20V-811.
A small number of 2020 Chevrolet Bolt EV owners will be returning to their dealerships to repair a problem affecting the brakes in their vehicles. General Motors has decided that this defect can affect vehicle safety.
According to the defect report, certain 2020 Chevy Bolt EVs may have improperly cast front left brake calipers. (Iron used to manufacture the caliper was not properly treated by the supplier prior to casting.) During a high pressure braking event, the caliper could fracture and brake fluid would be lost to half of the vehicle’s braking system. The problem could result in an unexpected reduction in brake performance and an increased chance of an accident.
Owners receiving notices will be asked to return to their dealerships to have the casting lot number of the front left brake caliper inspected and replace as necessary. GM’s number for this recall is N202321400 and the NHTSA campaign number is 20V-808.
A defect relating to seatbelt safety will have approximately 624,000 Chevrolet and GMC truck owners returning to their dealerships for an inspection and repairs. These vehicles are equipped with a center front row seating position.
According to the NHTSA defect report, the center front row seatbelt bracket may not be properly secured to the seat frame. If the bracket is loose, the seatbelt will not restrain the occupant during a crash or high-speed braking event.
WARNING: Signs that the problem exists include a rattling coming from the center seat / console area, the center front seat belt will feel loose or could detach from the seat completely.
|Vehicles Affected Include
|2019-2021 Chevrolet Silverado 1500
|2020-2021 Chevrolet Silverado 2500
|2020-2021 Chevrolet Silverado 3500
|2021 Chevrolet Suburban
|2021 Chevrolet Tahoe
|2019-2021 GMC Sierra 1500
|2020- 2021 GMC Sierra 2500
|2020- 2021 GMC Sierra 3500
|2021 GMC Yukon XL
Dealers will inspect the left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary. GM’s number for this recall is N202314670 and the NHTSA campaign number is 20V-792.