The Escalade is a full-size luxury SUV engineered and manufactured by Cadillac. It was Cadillac’s first major entry into the luxury SUV market in response to competition from Mercedes-Benz, Lexus and Ford. Today, Cadillac makes their Escalade in an EXT, ESV and a hybrid version as well.
The 2015-2016 Cadillac Escalade models have received some of the highest complaints and recalls of all the model years. Although there have been no recalls for transmission problems, complaints are common. Drivers say there is a “distinct clunking and surging when accelerating and decelerating, and the transmission becomes stuck in gear.” The 2015 Cadillac models have 167 manufacturer communications / TSB’s affecting the power train, many which recommend flushing and changing the transmission fluid. The problem is a common complaint with many 2015-2019 Cadillac, Chevrolet and GMC owners and is part of an ongoing class action lawsuit between vehicle owners and GM.
Drivers of certain 2015-2020 Cadillac Escalade vehicles believe that shaking and vibrations are caused by the same transmission defect, but some attorneys say the symptoms are caused by a defective drive shaft. The problem has been so wide spread, it has been coined “The Chevy Shake”. A few owners say they fixed the problem by replacing the aluminum drive shaft with a custom steel drive shaft, but GM continues to replace parts with the same defective parts.
Electrical defects are common in many newer Cadillac Escalade models. Heating and air conditioning are the top, with exterior lighting and software problems following close behind. Other complaints include: thermostat gives wrong information or just doesn’t work, no control of audio, Bluetooth intermittently disconnects, complete failure of the instrument cluster, repeated electrical shorts and temporary loss of the electric power steering.
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The eight-speed automatic transmission found in certain 2015-2019 Chevrolet, Cadillac and GMC vehicles have a defect that makes the vehicle hesitate and jerk when accelerating or slowing down. Owners say that the 8L90 and 8L45 transmissions experience hard shifting and eventual engine damage.
According to a class action lawsuit filed last year, “Drivers attempting to accelerate or decelerate feel a hesitation, followed by a significant shake, shudder, jerk, clunk, or ‘hard shift’ when the vehicle’s automatic transmission changes gears.” The shuddering, shaking, jerking and hesitation is believed to be related to friction within the transmission and/or torque converter causing metal shavings to be circulated throughout the transmission.
The vehicles affected by this problem include:
- 2015-2019 Chevrolet Silverado
- 2017-2019 Chevrolet Colorado
- 2015-2019 Chevrolet Corvette
- 2016-2019 Chevrolet Camaro
- 2015-2017 Cadillac Escalade and Escalade ESV
- 2016-2019 Cadillac ATS and ATS-V
- 2016-2019 Cadillac CTS and CTS-V
- 2016-2019 Cadillac CT6
- 2015-2019 GMC Sierra
- 2015-2019 GMC Yukon and Yukon XL
- 2015-2017 GMC Yukon Denali and Denali XL
- 2017-2019 GMC Canyon
Air conditioning problems are another common complaint affecting certain newer Chevrolet, Cadillac and GMC vehicles. Owners say the system is not strong enough to withstand the internal and external pressures. Leaks eventually occur causing damage to compressors and condensers and expensive repairs.
The vehicles affected include:
- 2015-2017 Cadillac Escalade
- 2014-2016 Chevrolet Silverado 1500
- 2015-2017 Chevrolet Suburban
- 2015-2017 Chevrolet Tahoe
- 2014-2016 GMC Sierra 1500
- 2015-2017 GMC Yukon
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General Motors has decided that a defect relating to vehicle safety exists in certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 crew cab trucks. There is a chance that the retainer ring inside the passenger airbag module was damaged during the assembly process and may allow gas to escape during an airbag inflation. This would reduce the amount of gas available to fill the airbag, increasing the risk of injury to passengers during certain crashes.
Dealers will correct the problem by replacing the passenger side air bag module. GM’s number for this recall is N182198820 and the NHTSA campaign number is 18V-868.
Owners of certain Cadillac, Chevrolet and GMC trucks and SUV’s will be contacted by the manufacturer regarding a problem affecting the power steering. According to the defect report, events that demand high current, such as low speed turns, could cause a temporary low voltage condition that could disable power steering assist. If power steering assist is lost the driver will be alerted through an illuminated warning on the driver information center (DIC). Also, other electrical systems may shut down at the same time or just prior the event. These systems include: the radio, stabilitrack, DIC, chimes, door lock cycling, air conditioning or cruise control.
The vehicles affected by this recall include:
- 2015 Cadillac Escalade
- 2015 Chevrolet Silverado 1500
- 2015 Chevrolet Suburban
- 2015 Chevrolet Tahoe
- 2015 GMC Sierra 1500
- 2015 GMC Yukon
Dealers will correct the problem by updating the EPS module software. The manufacturer has not yet provided a notification schedule. GM’s number for this recall is 18289 and the NHTSA campaign number is 18V-586.
General Motors have announced that a defect affecting vehicles safety exists in certain 2018 GMC Terrain vehicles, and they will be asking owners to return to their dealerships to have the problem repaired.
According to the defect report, the sensing diagnostic module (SDM) used to deploy the airbags during a crash, may not power down correctly when the vehicle is powered off. If this happens, the SDM could become inoperative, and when the vehicle is started the airbags may not deploy in the event of a crash. Drivers will be alerted of a problem through an illuminated airbag warning lamp, a “service restraint system” message in the main display and an audible warning chime will sound.
GM will notify owners, and dealers will reprogram the SDM with updated software. Owners may contact GMC customer service at 1-800-462-8782. GM’s number for this recall is 18179 and the NHTSA campaign number is 18V-340.
General Motors have decided that a defect relating to vehicle safety exists in certain 2017-2018 GMC and Chevy front wheel drive vehicles. According to the defect report, the drive shaft supplier’s quality check for metal hardening may have not been calibrated properly, limiting the likelihood of crack detection. If cracks exist, the front right intermediate drive shaft assembly could fracture and separate.
If the drive shaft assembly separates while driving, the vehicle will lose propulsion, If the assembly separates while parked on a grade, without the park brake engaged, the vehicle could roll-away. The models affected include:
- 2018 Chevrolet Equinox
- 2017-2018 GMC Acadia
- 2018 GMC Terrain
Dealers will correct the problem by replacing the right front intermediate drive shaft assembly. Owners wanting more information about the problem can contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is 17329 and the NHTSA campaign number is 17V-516.
General Motors will be contacting the owners of certain 2014 Chevy Silverado and 2014 GMC Sierra trucks regarding a problem affecting their vehicles safety. According to the defect report filed with the NHTSA, these vehicles could experience a temporary loss of electric power steering (EPS) assist during low speed turns. If power steering assist is lost, the driver may experience problems with the radio, stablilitrack, driver information center, chimes, door locks, air conditioning or cruise control.
Owners will be asked to return to their dealerships to have the EPS module software updated. For more information about the recall, owners can contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM’s number for this recall is 17276. and the NHTSA campaign number is 17V-414.
General Motors will be contacting the owners of certain 2017 Cadillac XTSs and 2017 GMC Acadias regarding a problem affecting the brake system. An investigation into the subject vehicles found that the supplier of the brake caliper assembly may have incorrectly oversized the front caliper piston bore during machining. The oversized bore could prevent proper compression, allow the seal to extrude between the piston and the bore, and could result in a brake fluid leak. Drivers may experience reduced braking and/or an illuminated brake warning light.
Dealers will inspect the front brake calipers, replacing the assemblies as necessary. Owners wanting more information about the problem are asked to contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM’s number for this recall is 16096 and the NHTSA campaign number is 16V-8020.