For the protection of our staff and clients, we are working remotely at this time but are still here to help you with your needs. It is not necessary to meet face to face. All discussions regarding your vehicle can be handled over telephone and the necessary documents can be sent via email. Please fill out a contact form or leave a message and we will get back to you shortly. Thank you and stay safe.
Tesla will be contacting the owners of certain 2016 Model S and Model X sports cars about a manufacturing problem affecting the braking system. According to the defect report, the Brembo electric parking brake calipers on some Tesla vehicles may have been improperly manufactured and could fracture. If this gear fractures, the electric motor will be unable to move the brake pad and the parking brake caliber will not release. When attempting to release the parking brake, an alert will appear that reads “Parking Brake Did Not Release – Contact Tesla Service.” When applying the brake, an alert will appear that reads “Parking Brake Needs Service – Car May Be Free Rolling.”
Those receiving notices can return to their Tesla service center to have the electric parking brake calipers replaced. Owners wanting more information about the problem are asked to contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-17-33-002 and the NHTSA campaign number is 170-260.
Tesla has identified a problem affecting certain Universal Mobile Connector (UMC) adapters and will notify customers to get a replacement. The affected units may have an insufficiently welded electrical connection that could exhibit increased electrical resistance. The vehicle may detect a fault and interrupt charging or the adapter could become hot to the touch.
Tesla will notify owners and will provide them with a replacement adapter. Owners wanting more information about the problem are asked to contact Tesla customer service at 1-877-798-3752. The NHTSA campaign number for this recall is 16E-091.
The National Highway Traffic Safety Administration (NHTSA) have opened an investigation into a May 7th fatal crash involving a Tesla electric car. At the time of the accident, it is believed that the “Autopilot” was controlling the vehicle while the driver was distracted. Witnessed say the driver of the car may have been watching a movie when the collision happened. Continue reading →
Tesla will be contacting the owners of certain 2016 Model X crossover SUVs about a safety problem affecting the third row seating. According to the defect report, variations in recliner manufacturing could lead to insufficient tooth engagement and failure to meet the required holding torque specification. In a severe collision the seat could exhibit excessive forward movement, increasing the chance of injury to occupants. Continue reading →
Tesla will be asking the owners of certain 2012-2015 Model S vehicles to return to their dealerships to repair a problem affecting the seat belt restraint system. According to reports filed with the NHTSA, the driver and/or front passenger seat belt anchor plate may have be improperly connected to the outboard lap pretensioner. If the seat belt anchor plate is not properly secured, the seat belt will not provide sufficient restraint force during an accident. Continue reading →
Tesla has acknowledged a problem affecting certain Universal Mobile Connectors (“UMC”) NEMA 14-50 adapters used to charge Tesla Model S vehicles. According to the recall report, a variety of factors such as corrosion, physical damage to receptacles, or inappropriate installation of electrical outlets can cause higher than normal electrical resistance. Electrical resistance heating in the adapter or at the wall socket could lead to melting of the adapter, cord or wall receptacle. There is also the possibility of electrical arcing that could lead to fire. Continue reading →
As Tesla prepares to increase production of their Model S sports car as well as introduce other electric vehicles, a fire that destroyed a Model S on Tuesday outside Seattle, has Tesla Motors chairman, CEO and co-founder Elon Musk defending the safety of electric cars. Continue reading →
Tesla has announced their first recall affecting certain 2013 Model S sports cars because of a possible installation defect that could cause the passenger seat to not stay in the upright position during hard braking or an accident. Continue reading →