Our client was very happy when he purchased his 2016 Dodge Ram 1500.
He first had some concerns on February 6, 2017 when he tried putting gas from the nozzle and the filler tube came loose and dropped down. He also had a check engine light message on.
His next visit to the Dodge dealership was on August 23rd because his tailgate was opening randomly.
On December 4th he was back meeting with his service advisor as he noticed a red liquid leaking from the passenger side area of the engine.
On November 26, 2018 he brought his Ram 1500 in for numerous recalls. He also told them about a hard clunk as the vehicle was shifting between gears. The vehicle also exhibited hard shifting and the RPMs were revving really high.
He was back on January 10, 2019 because the vehicle was again exhibiting a hard clunk between gears. He was also noticing hard shifting and sometimes there was a delay when putting the vehicle into reverse. The dealership had the vehicle for 42 days.
At this point he was very frustrated and contacted our office and spoke with California Lemon Law attorney, Barry L. Edzant. Barry requested he send him some repair orders to review along with some other documents. He became a client shortly thereafter. A letter was sent to FCA, USA demanding that they buy back our client’s 2016 Dodge Ram 1500 under the California lemon law.
He did take the vehicle in again on May 9, 2019 as he was hearing a clunking noise coming from the engine compartment when shifting between 5th and 6th gear and while slowing down and taking off. He also complained the vehicle was having other problems with the gears.
Our firm successfully got a repurchase for our client for his defective Dodge Ram 1500. The buyback included the reimbursement of all payments made to date, the down payment, the registration, paying off the loan less a mileage deduction allowed under the California Lemon Law. FCA, USA also paid for the attorney fees.
If you think your vehicle may be a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666. We offer free consultations and we’ll be happy to answer your questions. We are a California statewide Lemon Law firm.