General Motors (GM) has announced an immediate stop delivery order for certain 2024 model vehicles, including the Chevrolet Blazer, Chevrolet Blazer EV, Chevrolet Equinox, and GMC Terrain vehicles. This decision, taken as a precautionary measure to ensure customer satisfaction and vehicle reliability.
The specific issue prompting this stop delivery order has not been publicly disclosed by General Motors. The order is categorized under “Global Safety Field Investigations,” suggesting that GM is actively working to identify and rectify the underlying problem. The lack of detailed information at this stage highlights the company’s cautious approach in handling potential vehicle issues.
Affected vehicles have been identified through their Vehicle Identification Numbers (VINs), with a clear directive that these vehicles should not be sold or delivered by dealers until further details and solutions are provided. This restriction also prohibits dealer trades, auction releases, demonstration uses, or any other dealership activities involving these models. To facilitate this process, GM has updated the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system, which now tags the affected vehicles with a “Stop Delivery” status and labels the VIN as “Incomplete Remedy Not Available.”
One significant concern that has emerged is related to software issues in the 2024 Chevrolet Blazer EV, which uses GM’s advanced Ultium battery system. A small number of Blazer EV owners have reported issues with the software quality, prompting Chevrolet to temporarily halt sales and deliveries of this model. This pause is intended to ensure that the vehicles delivered meet GM’s high standards for quality and reliability. Notably, the software problems cannot be resolved through an over-the-air (OTA) update, necessitating a visit to the dealership for service.
GM has assured customers and stakeholders that these software issues are not safety-related and do not pertain to the Ultium battery system or the Google Built-in features. The engineering teams at GM are actively working on a solution. Affected vehicle owners will be contacted by GM with instructions on scheduling their software updates.
This stop delivery order, labeled under GM number N232429910, is a measure by GM to preemptively address potential issues before they impact customers. As the situation evolves, GM is expected to provide further updates and guidance to both dealerships and vehicle owners.