Software Problem – California Lemon Law blog

Porsche has announced a safety defect affecting several Porsche models from 2019 through 2025. The issue can cause the rear view camera image to fail to display — a serious safety concern in today’s camera-dependent vehicles.

What Is the Problem?

In certain rare cases, a software issue may prevent the rear view camera image from appearing when the vehicle is placed in Reverse.

This problem means affected vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111 – Rear Visibility, which mandates that a functioning rear visibility system must be available when backing up.

If the rear view camera image does not appear, the driver loses an important visual aid, increasing the risk of backing-up accidents involving pedestrians, objects, or other vehicles.

Affected Porsche Models

The recall applies to the following vehicles:

2019–2025 Porsche Cayenne
2019–2025 Porsche Cayenne E-Hybrid
2020–2025 Porsche 911
2020–2025 Porsche Taycan
2024–2025 Porsche Panamera
2025 Porsche Panamera E-Hybrid

What Causes the Camera Failure?

Porsche has identified that the issue is related to transient signal noise between the control unit and the Surround View cameras. In rare situations, this signal disruption can interrupt the data feed from the rear view camera, causing the image not to display.

While the exact root cause is still under investigation, Porsche has confirmed that the issue is software-related.

How Will You Know If It Happens?

There is no warning light or message beforehand. If your vehicle is affected, you may notice that the rear view camera screen is blank or does not activate when shifting into Reverse.

What Is Porsche Doing to Fix It?

Porsche dealers will update the driver assistance software to resolve the issue.

Interim owner notification letters are scheduled to be mailed on February 16, 2026.
A second notice will be sent once the final software remedy is fully available.

Recall Reference Numbers

Porsche Recall Number: ASB2
NHTSA Campaign Number: 25V-896

What Should You Do Now?

If you own one of the affected vehicles:

Monitor your mail for the official Porsche recall letter.
Once notified, schedule a service appointment with your Porsche dealer.
If your rear view camera has already failed to display, avoid reversing in tight spaces and rely on mirrors and physical checks until the fix is completed.

Why This Matters

A non-functional rear view camera may seem minor, but it significantly increases the risk of accidents – especially in crowded parking lots, residential areas, and driveways. Modern vehicles are designed with these systems as critical safety features, and Porsche is taking appropriate steps to correct the issue.

If you drive a Cayenne, 911, Taycan, or Panamera from the affected model years, stay alert and be ready to book your software update when the recall becomes active.

Toyota Motor Engineering & Manufacturing has announced a safety recall affecting certain 2022–2026 Toyota, Lexus, and Subaru vehicles equipped with a Panoramic View Monitor (PVM) system. A software error in the Parking Assist ECU — the electronic control unit responsible for displaying the rearview image — may cause the camera image to freeze or fail to display when the vehicle is placed in reverse. This issue means the affected vehicles do not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 111 for rear visibility.

What’s Causing the Problem?

The Parking Assist ECU software can experience two types of malfunctions:

Rearview image freezing: The image may freeze for up to 1.8 seconds if the vehicle is shifted into reverse within 0.7 to 2.6 seconds after ignition is turned on.
Rearview image not displaying: If the vehicle’s power is turned off during a brief data-writing process within the first 12.5 seconds after startup, the camera’s alignment data can become corrupted, preventing the image from displaying during the next ignition cycle.

These failures may occur under specific timing conditions and could increase the risk of an accident during backing maneuvers, especially if a pedestrian or object is behind the vehicle.

Timeline of Discovery

Between April 2024 and December 2024, Toyota engineers discovered the issue while reviewing software used in Japan-spec models. Bench testing confirmed that interruptions during image processing or data writing could cause temporary or complete loss of the rearview image. Subsequent testing through October 2025 confirmed that the same software error could affect global models, including those sold in the U.S. On October 24, 2025, Toyota decided to issue a safety recall.

Recall and Remedy Information

Dealers will update the parking assist software. Interim notification letters alerting owners of the safety risk are expected to be mailed December 16, 2025. Additional letters will be sent once the final software remedy is available.

The recall identification numbers are as follows:

Toyota: 25TB13 and 25LB06
Subaru: WRE25
NHTSA Campaign Number: 25V-744

Vehicles Included in This Recall

2022 Lexus Lx
2022 Lexus Nx
2022 Lexus Nx Hybrid
2023 Lexus Es
2023 Lexus Es Hybrid
2023 Lexus Ls
2023 Lexus Ls Hybrid
2023 Lexus Nx Plug-in Hybrid
2023 Lexus Rx
2023 Lexus Rx Hybrid
2023 Lexus Rz
2024 Lexus Gx
2024 Lexus Lc
2024 Lexus Lc Hybrid
2024 Lexus Tx
2024 Lexus Tx Hybrid
2024 Lexus Tx Plug-in Hybrid
2024 Lexus Rx Plug-in Hybrid
2025 Lexus Lx Hybrid
2023 Subaru Solterra
2023 Toyota Bz4x
2023 Toyota Crown
2023 Toyota Highlander
2023 Toyota Highlander Hybrid
2023 Toyota Mirai

2023 Toyota Prius
2023 Toyota Prius Prime
2023 Toyota Rav4
2023 Toyota Rav4 Hybrid
2023 Toyota Rav4 Prime
2023 Toyota Venza Hybrid
2024 Toyota Grand Highlander
2024 Toyota Grand Highlander Hybrid
2024 Toyota Land Cruiser
2025 Toyota Camry Hybrid
2025 Toyota Crown Signia
2025 Toyota Prius Plug-in Hybrid
2025 Toyota Rav4 Plug-in Hybrid
2025 Toyota Sienna Hybrid
2026 Toyota Camry Hybrid
2026 Toyota Crown
2026 Toyota Grand Highlander
2026 Toyota Grand Highlander Hybrid
2026 Toyota Rx Plug-in Hybrid
2026 Toyota Tx
2026 Toyota Tx Hybrid
2026 Toyota Tx Plug-in Hybrid

What Owners Should Do

If you own one of the affected Toyota, Lexus, or Subaru models, until the software is updated, owners should exercise extra caution when backing up and verify surroundings visually.

Fiat Chrysler Automobiles (FCA US LLC) has identified a serious issue affecting certain 2022–2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the Hybrid Control Processor (HCP) can result in a sudden loss of drive power, creating potential safety risks for drivers and passengers.

What’s the Problem?

The issue stems from the Battery Pack Control Module (BPCM) microprocessor. In some vehicles, the microprocessor may become overloaded and reset. During specific reset events, the HCP may misinterpret signals from the BPCM, causing the system to incorrectly shut down propulsion.

This defect could lead to a loss of drive power while operating, increasing the risk of a crash if drivers are unable to maintain control of their vehicles.

When Were the Vehicles Built?

The suspect period began on July 23, 2021, when the faulty HCP software was introduced into production, and ended on August 29, 2025, when FCA placed affected vehicles under plant control. Engineering records and assembly plant data were used to define this production window.

Chronology of Events

The chronology of events surrounding the discovery of the software problem in certain 2022–2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles began on May 1, 2025, when FCA US LLC received a Preliminary Information Request from NHTSA’s Office of Defect Investigations, followed by FCA’s response on May 23, 2025. A supplemental request from NHTSA arrived on June 23, 2025, with FCA responding on July 14, 2025. Meanwhile, on June 24, 2025, FCA’s Technical Safety and Regulatory Compliance (TSRC) team opened an investigation into loss of propulsion complaints in Jeep Grand Cherokee PHEVs. Between June and August 2025, FCA US TSRC worked with FCA US Engineering to review the issue, analyze possible failure modes, and identify the suspect vehicle population. By August 18, 2025, FCA had recorded 96 customer assistance records, 110 field reports, and 320 service records related to the issue, though no accidents or injuries had been reported. Finally, on August 28, 2025, FCA’s Vehicle Regulations Committee concluded that a defect affecting motor vehicle safety potentially exists in all affected vehicles.

Recall Information

Chrysler Recall Number: 73C
NHTSA Campaign Number: 25V-576
Affected Vehicles: Certain 2022–2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV)

At this time, the remedy is still under development. FCA US expects to begin mailing owner notification letters on October 23, 2025.

Final Thoughts

The Jeep Grand Cherokee PHEV recall highlights the challenges of integrating advanced hybrid technology with complex vehicle software systems. While no accidents or injuries have been reported, the risk of propulsion loss makes this a critical safety concern.

Owners are encouraged to stay informed, act quickly once notifications arrive, and ensure their vehicles are repaired as soon as the remedy becomes available.

The Volkswagen ID.4 SUV represents the German automaker’s entrance into the growing electric vehicle (EV) market. Launched with the promise of combining the brand’s legendary driving dynamics with cutting-edge EV technology, the ID.4 aims to provide a sustainable yet practical driving experience. However, as with many new models, especially those pioneering new technologies, the ID.4 has faced its share of teething troubles. This article will delve into the common problems reported by ID.4 owners and explain how these issues could potentially classify your vehicle as a lemon under the California Lemon Law. We’ll also highlight the importance of seeking assistance from a lemon law attorney if you find yourself grappling with persistent vehicle issues.

Common Volkswagen ID.4 Problems

1. Charging Issues

Many ID.4 owners have reported difficulties with charging their vehicles. Problems range from slow charging speeds to the car not charging at all. Some users have encountered issues with the compatibility of their ID.4 with various public charging stations, leading to inconvenience and frustration.

2. Software Glitches

The ID.4’s infotainment system and other software-driven features have been a source of concern for some drivers. Complaints include unresponsive touchscreens, malfunctioning navigation systems, and intermittent connectivity issues with smartphones. These software bugs can detract from the overall user experience and disrupt daily usage.

3. Battery Performance

Some ID.4 owners have reported inconsistent battery performance, including unexpected drops in range and inaccurate range estimates. Such issues can severely impact the reliability of the vehicle, especially for long-distance travel.

4. Build Quality

Although Volkswagen is renowned for its build quality, some ID.4 owners have experienced issues with fit and finish. Reports include problems with door alignment, rattling noises from the cabin, and malfunctioning interior components. These issues, while sometimes minor, can affect overall satisfaction with the vehicle.

5. Electrical System Faults

Electrical system faults have also been reported, with owners experiencing warning lights and system errors. These faults can be unsettling and sometimes necessitate multiple visits to the dealership for resolution.

When Is Your Vehicle a Lemon?

A vehicle is generally considered a “lemon” if it has significant defects that affect its use, value, or safety, and these defects persist despite multiple repair attempts. Under California law, a vehicle is presumed to be a lemon if:

The manufacturer has made at least two attempts to repair a warranty problem that could result in death or serious injury if the vehicle is driven.
The manufacturer has made at least four attempts to fix the same warranty problem.
The vehicle has been out of service for more than 30 days (not necessarily consecutive) for warranty issues.

Understanding the California Lemon Law

The California Lemon Law, officially known as the Song-Beverly Consumer Warranty Act, provides robust protections for consumers who purchase or lease new vehicles. The law mandates that if a manufacturer cannot repair a vehicle to conform to its warranty after a reasonable number of attempts, the manufacturer must either replace the vehicle or refund the purchase price, minus a usage fee.

Benefits of the California Lemon Law

Consumer Protection: The law protects consumers from being stuck with a defective vehicle.
Replacement or Refund: Consumers are entitled to a replacement vehicle or a refund, ensuring they receive the value they paid for.
Legal Support: Consumers can recover legal fees if they prevail in a lemon law claim, making it financially feasible to pursue legitimate claims.

The Importance of a Lemon Law Attorney

Navigating the intricacies of the California Lemon Law can be challenging, and manufacturers often have significant legal resources at their disposal. Here’s why hiring a lemon law attorney is a smart move:

Expertise: Lemon law attorneys have specialized knowledge of consumer protection laws and can effectively navigate the legal process.
Maximized Compensation: An attorney can help ensure you receive the maximum compensation you are entitled to, including potential incidental and consequential damages.
No Upfront Costs: Many lemon law attorneys work on a contingency basis, meaning they only get paid if you win your case.

Conclusion

The Volkswagen ID.4 SUV, while a promising entry into the electric vehicle market, has faced several common problems reported by owners. If you find yourself repeatedly dealing with these issues, your vehicle might qualify as a lemon under the California Lemon Law. Seeking the assistance of a lemon law attorney can provide the expertise and support needed to navigate this legal landscape and ensure you receive fair treatment. Remember, consumer protection laws are there to safeguard your rights and ensure you get the quality you paid for in your vehicle purchase.

Ford Escape Gearshift Ford has discovered a problem affecting specific hybrid vehicles, including the 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair models. These vehicles may contain software that could cause the vehicle to shift into neutral unexpectedly.

Investigation and Findings

In March 2024, Ford’s Critical Concern Review Group (CCRG) initiated an investigation following field reports indicating that some vehicles were shifting to neutral after receiving a Hybrid Powertrain Control Module (HPCM) software update at dealerships. The powertrain controls and calibration team discovered that the new Hybrid Transmission Internal Park Module (HTIPM) software, which had been released for service in January 2024, was incorrectly detecting noise in the Park Motor Position Sensor. This led to the generation of erroneous Park Motor Position Sensor Diagnostic Trouble Codes (DTCs) U1010 and U1011.

Field Action Approval

On May 3, 2024, Ford’s Field Review Committee examined the issue and approved a field action to address the problem. According to the defect report, the affected vehicles received HPCM software that could force the vehicle into a neutral state while driving. As the vehicle coasts to a stop, the transmission will automatically shift to “Park”. Despite this issue, drivers retain functionality for power braking and power steering. Once the driver shifts back to drive, the vehicle enters a limp home mode, which provides limited torque at low speeds up to 30 mph.

Reported Incidents and Warranty Claims

Ford has reported 315 warranty claims in North America and 125 Vehicle Owner Questionnaires (VOQs) that may be related to this software issue. These incidents highlight the importance of addressing the defect to ensure driver safety and vehicle reliability.

Recall Details and Owner Notification

To rectify the problem, dealers will update the HPCM software free of charge. Ford plans to mail owner notification letters starting on May 23, 2024. For reference, Ford’s recall number for this issue is 24S33, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-330.

Owners of the affected vehicles are encouraged to contact their dealers promptly to schedule the necessary software update. Ensuring that your vehicle receives this update is crucial for maintaining optimal performance and safety.

Summary

Affected Vehicles: 2022-2024 Ford Maverick, 2020-2022 Ford Escape, and 2021-2022 Lincoln Corsair hybrid models.
Issue: Software may cause unexpected shifts into neutral.
Investigation Start: March 2024 by Ford’s CCRG.
Findings: Noise in Park Motor Position Sensor detected by HTIPM software, causing erroneous DTCs U1010 and U1011.
Action Approved: May 3, 2024, by Ford’s Field Review Committee.
Incidents Reported: 315 warranty claims and 125 VOQs in North America.
Solution: HPCM software update by dealers.
Owner Notification: Letters to be mailed starting May 23, 2024.
Recall Numbers: Ford 24S33, NHTSA 24V-330.

Chrysler (FCA) will be contacting the owners of certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee over a failure to comply with Federal Motor Vehicle Safety Standards (FMVSS) related to windshield defrosting and defogging systems. Owners of affected vehicles are urged to take immediate action to rectify this potentially hazardous issue.

In June 2023, FCA Technical Safety and Regulatory Compliance (TSRC) organization received reports indicating a potential malfunction in the windshield defrost system of certain 2021-2024 Jeep Wrangler Plug In Hybrid Electric Vehicles (PHEVs) and 2022-2024 Jeep Grand Cherokee PHEVs. This issue raised concerns about the vehicles’ compliance with FMVSS.

An investigation conducted by FCA determined that a subset of these vehicles may have been built with incorrectly programmed hybrid control processor (HCP) software. This flaw could result in the disabling of the windshield defrost system under specific conditions. The affected period for the Jeep Wrangler spans from September 2, 2020, to August 24, 2023, while for the Jeep Grand Cherokee, it extends from July 23, 2021, to December 5, 2023.

A disabled windshield defrost system poses a significant safety risk, as it can impair outward visibility during critical driving conditions, potentially leading to accidents. In response to this safety concern, FCA has initiated a voluntary safety recall of the affected vehicles.

To address the issue, authorized dealerships will update the HCP software to rectify the programming error. This corrective action aims to restore the proper functioning of the windshield defrosting and defogging systems, ensuring optimal visibility and driving safety for affected vehicle owners and occupants. This recall, identified as recall number 04B by Chrysler, carries the NHTSA campaign number 24V-111.

Chevy Blazer EV Stop Delivery

General Motors (GM) has announced an immediate stop delivery order for certain 2024 model vehicles, including the Chevrolet Blazer, Chevrolet Blazer EV, Chevrolet Equinox, and GMC Terrain vehicles. This decision, taken as a precautionary measure to ensure customer satisfaction and vehicle reliability.

The specific issue prompting this stop delivery order has not been publicly disclosed by General Motors. The order is categorized under “Global Safety Field Investigations,” suggesting that GM is actively working to identify and rectify the underlying problem. The lack of detailed information at this stage highlights the company’s cautious approach in handling potential vehicle issues.

Affected vehicles have been identified through their Vehicle Identification Numbers (VINs), with a clear directive that these vehicles should not be sold or delivered by dealers until further details and solutions are provided. This restriction also prohibits dealer trades, auction releases, demonstration uses, or any other dealership activities involving these models. To facilitate this process, GM has updated the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system, which now tags the affected vehicles with a “Stop Delivery” status and labels the VIN as “Incomplete Remedy Not Available.”

One significant concern that has emerged is related to software issues in the 2024 Chevrolet Blazer EV, which uses GM’s advanced Ultium battery system. A small number of Blazer EV owners have reported issues with the software quality, prompting Chevrolet to temporarily halt sales and deliveries of this model. This pause is intended to ensure that the vehicles delivered meet GM’s high standards for quality and reliability. Notably, the software problems cannot be resolved through an over-the-air (OTA) update, necessitating a visit to the dealership for service.

GM has assured customers and stakeholders that these software issues are not safety-related and do not pertain to the Ultium battery system or the Google Built-in features. The engineering teams at GM are actively working on a solution. Affected vehicle owners will be contacted by GM with instructions on scheduling their software updates.

This stop delivery order, labeled under GM number N232429910, is a measure by GM to preemptively address potential issues before they impact customers. As the situation evolves, GM is expected to provide further updates and guidance to both dealerships and vehicle owners.

Owners of certain 2024 Buick and Chevrolet models should be aware of a critical software issue affecting their vehicles. This concern, primarily impacting the Buick Encore GX, Buick Envista, and Chevrolet Trax, has prompted a safety recall due to the risk of instrument panel displays going blank, either at startup or while driving.

In August 2023, General Motors’ Safety and Field Action Decision Authority (SFADA) initially addressed this issue through a service update bulletin. The bulletin aimed to update the Virtual Cockpit Unit (VCU) software in the affected models. However, this measure escalated to a safety recall after an intervention by the Korea Automobile Testing & Research Institute (KATRI).

During a meeting in September 2023 between GM Korea representatives and KATRI officials, KATRI determined that the issue warranted a safety recall rather than a mere service update. This decision was influenced by the potential danger posed by the software malfunction.

To date, GM has received 255 global complaints regarding the instrument panel blackout, though, fortunately, there have been no reported accidents or injuries related to this issue. Nonetheless, the risk cannot be understated. A blackout of the instrument panel while driving can dangerously divert the driver’s attention, escalating the risk of a crash.

Affected vehicle owners will be notified about the recall, identified by GM’s number A232424320 and the NHTSA campaign number 23V-744. To resolve the issue, owners can opt for a dealer visit to update the VCU software or choose an over-the-air (OTA) update.

The initiative to convert the service update into a safety recall underscores the importance of proactive safety measures in the automotive industry. The issue of the blank instrument displays in select 2024 Buick and Chevrolet vehicles is concerning and vehicle owners are encouraged to respond promptly to the notice to ensure their safety on the road.