Tag Archives: software update

2025 Nissan Frontier and Kicks Blank Center Information Display (CID)

Posted on by

A potential safety concern has been identified in certain 2025 Nissan Frontier and Kicks vehicles, prompting a recall by the Japanese automaker. The issue revolves around the Center Information Display (CID) unit, which may display a blank screen when the transmission is shifted into reverse. This malfunction could lead to non-compliance with Federal Motor Vehicle Safety Standard (FMVSS) for rear visibility, as the rear view camera image may not be displayed on the screen.

The problem was first reported in October 2024, when a field report alleged that a 2025 Kicks vehicle’s CID screen showed a blank screen at startup. Nissan investigated the issue and conducted various tests, including cold starts and placing the vehicle in reverse. The results revealed that the rear view image was not displayed on the screen, and the “Camera” button did not display the Around View Monitor image. Further analysis, including bench testing, was conducted to determine the root cause of the problem.

After collecting additional field reports and inspecting the affected parts, Nissan concluded that an intermittent communication error could exist between the In-Vehicle Infotainment (IVI) system and the CID modules. This error may result in a blank screen, rendering the rear view camera intermittently inoperable. The company worked with its supplier to develop software to address the concern and identified a similar issue on specific Japan market models equipped with the same IVI system.

To rectify the problem, Nissan has decided to conduct a recall for vehicles equipped with the subject CID in the U.S. market. Dealers will update the software on the vehicle’s center information display to correct the issue. Owner notification letters are expected to be mailed on July 1, 2025. The manufacturer numbers for this recall are PD152 and PMA48, and the NHTSA campaign number is 25V-324. Vehicle owners who receive notification letters should schedule an appointment with their local dealer to have the software update performed as soon as possible.

Software Error Causes Rear View Camera Issues In Ford and Lincoln Vehicles

Posted on by

A software error has been identified as the cause of rear view camera problems in certain Ford and Lincoln vehicles, prompting a field action to update the affected systems. The issue can cause the rear view camera image to delay, freeze, or not display when the vehicle is in reverse, potentially increasing the risk of accidents.

The National Highway Traffic Safety Administration (NHTSA) first contacted Ford about the problem in January 2025, after receiving 37 vehicle owner questionnaires (VOQs) regarding rear-view camera complaints on 2021-2023 Model Year Ford F-150 vehicles. An investigation by Ford’s Automotive Safety Office revealed that 15 of these complaints alleged a frozen rear-view camera image while in reverse, with an additional 18 related to SYNC and/or APIM concerns.

Further review by Ford’s Critical Concern Review Group (CCRG) and the SYNC engineering team led to the identification of the causal factors as specific SYNC4 software variants between 1.7 and 1.9. A read-across analysis revealed that other vehicle lines also utilized the affected software versions, resulting in a total of 232 warranty claims in North America.

The affected vehicles include various Ford models, such as the Bronco, F-150, Edge, Escape, and Expedition, as well as Lincoln models like the Nautilus, Navigator, and Corsair. The issue is caused by a software error in the accessory protocol interface module (APIM), which will be updated by a dealer or through an over-the-air update.

According to Ford, one minor crash resulting in property damage has been reported, but no injuries have been linked to this concern. To address the issue, Ford will be conducting a field action, with interim letters notifying owners of the safety risk expected to be mailed on June 16, 2025. A second letter will be sent once the remedy is available, anticipated for the third quarter of 2025.

Vehicle owners can identify this recall by Ford’s number, 25S49, and the NHTSA campaign number, 25V-315. It is essential for affected vehicle owners to take note of this issue and follow the instructions provided by Ford to ensure their rear view camera system is updated and functioning correctly to minimize the risk of accidents.

The vehicles affected include:

  • 2021-2024 Ford Bronco
  • 2021-2024 Ford F-150
  • 2021-2024 Ford Edge
  • 2023-2024 Ford Escape
  • 2023-2024 Ford F-250 SD
  • 2023-2024 Ford F-350 SD
  • 2023-2024 Ford F-450 SD
  • 2023-2024 Ford F-550 SD
  • 2023-2024 Ford F-600 SD
  • 2022-2024 Ford Expedition
  • 2022-2025 Ford Transit
  • 2021-2023 Ford Mach-E
  • 2024 Ford Ranger
  • 2024 Ford Mustang
  • 2021-2023 Lincoln Nautilus
  • 2022-2024 Lincoln Navigator
  • 2023-2024 Lincoln Corsair

In summary, a software error has been identified as the cause of rear view camera problems in certain Ford and Lincoln vehicles, and a field action has been initiated to update the affected systems. Vehicle owners are advised to be aware of this issue and take necessary steps to ensure their safety on the road.

2025 Chevrolet Equinox EV Adaptive Cruise Control Issue

Posted on by

A critical safety concern has been identified in some 2025 Chevrolet Equinox EV all-wheel drive vehicles. The problem affects the adaptive cruise control (ACC) system which may fail to engage the brakes as expected. This defect, acknowledged by General Motors (GM), poses a significant risk of accidents and underscores the importance of timely corrective actions.

Discovery and Investigation

GM first became aware of the issue in October 2024 when a GM engineer reported an incident involving a test vehicle through the company’s Speak Up For Safety (SUFS) program. The report indicated that the ACC system on a 2025 Equinox EV failed to bring the vehicle to a complete stop as anticipated. Following this, GM initiated an investigation, which revealed a software calibration issue in the brake system control module (BSCM) specific to all-wheel drive models not equipped with Super Cruise.

The investigation found that the incorrect software calibration prevented the BSCM from properly receiving commands from the ACC feature to apply brakes. This critical malfunction can lead to situations where the vehicle does not sufficiently slow down or stop when adaptive cruise control is engaged, relying on the driver’s timely intervention to avoid potential collisions.

While GM has confirmed five field complaints related to this condition, fortunately, there have been no reported accidents or injuries associated with it. However, the potential for increased risk due to delayed or insufficient braking when relying on the ACC feature is a serious safety concern that necessitates immediate attention.

Symptoms and Driver Action

Drivers of affected vehicles may notice instances where the vehicle does not slow down adequately when adaptive cruise control is engaged. In such cases, it is crucial for drivers to manually apply the brakes to safely slow or stop the vehicle, mitigating the risk of a crash.

Corrective Measures and Recall

To address this safety issue, GM dealers will update the software calibration in the brake system control module of affected vehicles. This corrective action aims to ensure that the adaptive cruise control functions as designed, providing drivers with the expected level of safety and performance. Owner notification letters are scheduled to be mailed on March 3, 2025 , outlining the necessary steps and information for vehicle owners.

This recall is identified by GM’s reference number N242481530 and the NHTSA campaign number is 25V-012. Vehicle owners can use this identifier to verify if their vehicle is included in the recall and to track the progress of the corrective actions.

If you are an owner of a 2025 Chevy Equinox EV all-wheel drive vehicle, it is essential to be aware of this safety issue and to take proactive steps. Stay informed about any communications from GM regarding this recall.

Fiat Spider Airbag Could Deploy With Excessive Force

Posted on by

Chrysler (FCA US, LLC) has identified a software error in the airbag control module of certain 2017-2020 Fiat/Abarth 124 Spider vehicles. This issue can cause the airbags to deploy with excessive force during a crash, which poses a safety risk. As a result, these vehicles do not comply with the Federal Motor Vehicle Safety Standards (FMVSS) for occupant crash protection, specifically FMVSS No. 208, which governs crash protection and performance requirements for automotive airbags.

The problem came to light in July 2024, when Mazda Motor Corporation, a partner in the development of these vehicles, notified Stellantis Europe S.p.A. about a potential issue with the airbag control module. Mazda discovered this error during the development of new airbag sensors for upcoming vehicle models. As part of the research and testing process for these sensors, engineers identified a misconfiguration in the calibration tool used to program airbag control modules.

This discovery prompted Mazda to take a closer look at the settings of airbag control modules in previous models, including the 2016-2023 MX-5 Miata. During extensive simulation tests, Mazda engineers uncovered a potential flaw in the collision detection sensitivity of the airbag system. This flaw could cause airbags in these models to deploy improperly, failing to meet the safety standards designed to protect passengers from serious injury. The main concern is that the system might trigger the deployment of the dual-stage front airbag rather than the single-stage deployment that is appropriate for certain types of collisions. This misconfiguration increases the risk of neck injuries during a frontal crash.

FMVSS No. 208 requires that vehicles meet specific performance standards related to neck injury prevention during a 26 km/h frontal impact. The dual-stage airbag deployment in the affected Fiat/Abarth 124 Spider vehicles increases the force of the airbag during deployment, potentially leading to a higher risk of neck injuries, which would prevent the vehicles from meeting these safety requirements.

The issue is not related to a defective part, but rather a design oversight in the programming of the airbag control module. The voltage specifications for the accelerometer, a key component of the system that detects a crash and triggers the airbags, were incorrectly set. This misconfiguration leads to improper airbag deployment, which could result in the failure to meet safety regulations.

To remedy this issue, Chrysler will reprogram the airbag control module in all affected vehicles with the correct specifications. This software update will ensure that the airbags deploy at the appropriate force in the event of a crash, reducing the risk of injury and bringing the vehicles into compliance with federal safety standards.

Chrysler plans to begin notifying vehicle owners about the recall on November 7, 2024. Once notified, owners will be instructed to bring their vehicles to authorized dealerships for the airbag control module to be reprogrammed at no cost. In the meantime, Chrysler has assigned the recall number A3B to this issue, and the National Highway Traffic Safety Administration (NHTSA) has assigned it the campaign number 24V-694.

Electrical Issues Affecting 2024 Ford Explorer and Bronco Sport Models

Posted on by

battery problemsFord Motor Company has announced two significant recalls affecting its 2024 Explorer and Bronco Sport vehicles. Both recalls involve electrical issues that could potentially lead to serious problems for vehicle owners. Here’s what you need to know about each recall:

2024 Ford Explorer Recall (NHTSA Campaign Number: 24V-685)

Ford is recalling certain 2024 Explorer models equipped with 3.3L Hybrid engines. The issue stems from the 12-volt battery cable, which may chafe against the Belt-integrated Starter Generator (BiSG). If this occurs, it could lead to a short circuit.

This kind of electrical short can cause the vehicle to lose power, increasing the risk of a crash. In some cases, the short circuit could also result in a fire hazard. Ford is taking action to notify owners and replace or repair affected parts to ensure safety.

Key Concerns:

  • Affected Vehicles: 2024 Ford Explorers with 3.3L Hybrid engines
  • Problem: 12-volt battery cable could chafe against the BiSG, leading to a short circuit
  • Risks: Potential loss of power and fire hazard

2024 Ford Bronco Sport Recall (NHTSA Campaign Number: 24V-683)

The second recall involves certain 2024 Ford Bronco Sport vehicles. In these models, the body and powertrain control modules may fail to detect changes in the state of charge of the 12-volt battery. This issue can lead to incorrect readings and could affect the vehicle’s performance.

If the control modules fail to detect the battery’s actual charge, the vehicle may stall unexpectedly, which could increase the risk of an accident. Ford plans to update the control module software to fix the issue.

Key Concerns:

  • Affected Vehicles: 2024 Ford Bronco Sport
  • Problem: Control modules may not detect changes in the battery’s state of charge
  • Risks: Vehicle stalling unexpectedly, raising the likelihood of accidents

Ford will notify owners of the affected vehicles and instruct them to take their cars to authorized dealers for inspection and repair. The repairs, include replacing cables or updating control module software.

If you own a 2024 Ford Explorer Hybrid or Bronco Sport, it’s important to stay alert for communication from Ford about these recalls. In the meantime, you can also contact Ford’s customer service or visit the National Highway Traffic Safety Administration (NHTSA) website to check if your vehicle is part of the recall. By addressing these issues promptly, Ford aims to prevent potential accidents and ensure the continued safety of their customers.

Certain 2023-2024 GM Vehicles Fail to Meet FMVSS for Brake Systems

Posted on by

Certain 2023-2024 Cadillac, Chevrolet and GMC vehicles fail to meet the Federal Motor Vehicle Safety Standard (FMVSS) for light vehicle baking systems. The problem is, the driver may not receive an indicator of a loss of brake fluid before the level is below FMVSS 135’s requirement.

The FMVSS 135 requires that vehicles have a system in place to warn the driver when the brake fluid level drops to a certain point. This allows time for the problem to be addressed before it affects braking performance. However, in the affected vehicles, the brake fluid warning light may not illuminate in time to alert the driver before the fluid drops below the required level. This delay in the warning light could lead to reduced brake performance, increasing the risk of a crash.

The following vehicle models are affected by this problem:

2023-2024 Cadillac Escalade
2023-2024 Cadillac Escalade ESV
2023 Chevrolet Silverado 1500
2023-2024 Chevrolet Suburban 1500
2023-2024 Chevrolet Tahoe
2023 GMC Sierra 1500
2023-2024 GMC Yukon
2023-2024 GMC Yukon XL

GM became aware of this issue through its Speak Up for Safety (SUFS) program. A GM engineer noticed during a brake fluid leak test that the required warning light (referred to as the BRAKE telltale) did not illuminate as expected. This led GM to launch a full investigation. The issue was traced to a mismatch in the software and calibrations of the Electronic Brake Control Module (eBCM). This software mismatch was preventing the vehicle from detecting a brake fluid leak in time to alert the driver. Fortunately, GM has not received any reports of crashes or injuries related to this issue, but the potential for delayed notification of a brake fluid leak poses a safety concern.

In the event of a brake fluid leak, the vehicle’s brake pedal could become less responsive before the warning light appears. This degraded brake performance, combined with the delayed warning, could increase the likelihood of a crash. However, GM has confirmed that even in these circumstances, the vehicles still meet federal stopping distance requirements, meaning they should still be able to stop within the legally required distance.

Owners of affected vehicles will be notified by mail starting October 28, 2024. GM will provide a software update for the eBCM that will correct the issue. This update can be done remotely through an over-the-air (OTA) update or by visiting a dealership. If you own one of these vehicles, you do not need to take immediate action unless you notice any issues with your brakes. The recall is precautionary, and the software update will ensure that your vehicle meets all federal safety standards moving forward.

GM’s recall number for this issue is N242447990, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-674.

Unexpected ABS Activation In 2024 Acura ZDX All-Wheel Drive Vehicles

Posted on by

In a concerning development for Acura ZDX All-Wheel Drive owners, a potentially dangerous issue has been identified within certain 2024 models. The problem, rooted in the vehicle’s anti-lock brake system (ABS), could lead to unexpected activation of the ABS, causing a release of brake pressure that significantly diminishes braking performance. This defect poses an increased risk of accidents, particularly during specific low-speed braking events.

The problem first came to light in July 2024 when Honda, Acura’s parent company, was notified by General Motors (GM) about the issue. GM had received reports of two minor accidents, both allegedly linked to a sudden loss of braking, which were suspected to be caused by a software glitch in the ABS. In addition to these accidents, GM also reported a field complaint regarding the issue, though no accident had occurred in that instance.

Honda quickly launched an investigation into the matter. Upon closer examination, it was discovered that the issue was indeed related to a defect in the anti-lock brake system. Specifically, during certain braking events at speeds below 25 mph on dry surfaces, the ABS may activate with undue sensitivity. If this occurs and a specific sequence of wheel movements follows, the ABS will continue to release brake pressure in the service brake system. The result is a dramatic reduction in stopping performance, or in some cases, a complete failure of the brakes, greatly increasing the risk of a crash.

After confirming the defect, Honda determined that it posed a significant safety risk and initiated a safety recall. The company has emphasized that, as of now, no warranty claims, field reports, or incidents involving injuries or crashes related to this defect have been reported in Acura vehicles.

Affected vehicle owners will be notified of the recall and instructed to perform an iN VIN status inquiry to verify if their vehicle is eligible for the update. This notification is crucial for ensuring that all potentially affected vehicles, including those in new or used vehicle inventories, are addressed promptly.

To resolve this issue, Acura will be updating the electronic brake control module software. This update will be delivered either through an over-the-air (OTA) update or by visiting an Acura dealership. The update is designed to correct the sensitivity of the ABS, preventing the unexpected release of brake pressure and restoring normal braking function.

Acura has designated this recall with the internal number UJE, while the National Highway Traffic Safety Administration (NHTSA) has assigned it the campaign number 24VC-614.

Owners of the 2024 Acura ZDX All-Wheel Drive are urged to check whether their vehicle is affected by this recall. If you own one of these vehicles, it’s important to respond to the recall notice and ensure that the necessary software update is performed as soon as possible. This proactive step will help avoid the risks associated with the ABS defect and ensure your vehicle operates safely.

2021 Jeep Wrangler and Gladiator PCM Software Update

Posted on by

A select number of Jeep Wrangler and Jeep Gladiator vehicles that were previously repaired under NHTSA recall number 23V-116 are now slated for a crucial Powertrain Control Module (PCM) software update.

In February 2023, FCA US LLC’s Vehicle Regulations Committee launched a safety recall (19A) targeting specific 2018-2023 Jeep Wrangler and 2020-2023 Jeep Gladiator models with manual transmissions. This recall was triggered by reports of potential overheating of the clutch pressure plate due to friction. Such overheating could cause the pressure plate to fracture rapidly, leading to cracks or holes in the transmission case. This damage could result in the expulsion of heated debris from the transmission case, posing safety risks to vehicle occupants and other road users.

By June 2024, FCA’s Technical Safety and Regulatory Compliance (TSRC) organization received reports of vehicles stalling after undergoing the 19A recall remedy. An investigation focused on specific 2021 Jeep Wrangler and 2021 Jeep Gladiator vehicles with manual transmissions that had received the initial remedy under FCA US Recall ID 19A / NHTSA Recall 23V-116. The investigation found that these vehicles might encounter an issue with the Revolutions per Minute (RPM) reduction feature in the PCM software.

The issue was traced to a suspect software release that began on June 19, 2024. This software release introduced a malfunction affecting the RPM reduction feature. The release period ended on June 26, 2024, when the software was withdrawn from availability. Affected vehicles were identified using PCM scan data, ensuring precise identification of those needing further attention. It was confirmed that similar vehicles not included in the recall either lacked manual transmissions or were not updated with the problematic software version.

The remedy involves updating the PCM software in the affected vehicles to ensure the RPM reduction feature operates correctly. This update aims to eliminate the risk of stalling and enhance overall vehicle performance.

Owners of the affected Jeep Wrangler and Jeep Gladiator models will receive notification letters by August 15, 2024. These letters will provide detailed instructions on how to proceed with the necessary software update.

For reference, FCA US LLC has assigned the number 92B to this recall, and the NHTSA campaign number is 24V-572. It is crucial for vehicle owners who had previously completed repairs under recall 23V-116 to ensure this new remedy is completed to maintain vehicle safety and reliability.