Category Archives: Cadillac

News about Cadillac automobile manufacturer. News about Cadillac recalls, technical service bulletins (TSB), and problems regarding Cadillac vehicles.

2018 Cadillac Escalade Manufacturer Buyback Of Lemon Vehicle

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Our client bought a 2018 Cadillac Escalade and was very happy.

His first visit was on December 13, 2018 to the authorized Cadillac dealership because the airbag light came on.

He was back at the dealership 3 months later on March 12th because the airbag light was on again.

He had to bring his Escalade back in on May 30th because the airbag light was on again for a third time. The check engine light was on, too. And the A/C was blowing hot from the left side even though the temperature was set to full cold.

Our client was frustrated with the dealership not being able to fix the problem. It was at this point that a friend told him about the California Lemon Law and he called our office and spoke with Lemon Law Attorney, Barry L. Edzant to find out if his vehicle might be a lemon. He sent some documents to our office for Barry to review. Shortly thereafter he signed up with our firm and a demand letter was sent to General Motors Corporation.

GMC decided to repurchase our clients defective vehicle. The manufacturer reimbursed our client for his down payment, all payments made so far, his registration, paid off the loan less a mileage deduction allowed under the California Lemon Law. GMC also paid attorney fees.

Having problems with your vehicle and think you may be driving a lemon? Please call The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation.

Airbag Warning Light May Not Illuminate In GM Vehicles

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General Motors has decided that a defect relating to vehicle safety exists in certain 2021 model year Buick, Cadillac, Chevrolet and GMC vehicles.

In April 2021, a Problem Resolution and Tracking System (PRTS) issue was opened following validation testing for a future model year vehicles, where it was noted some conditions in which loss of communication with the sensing diagnostic module (SDM) did not illuminate the airbag malfunction indicator lamp. GM opened an investigation in May 2021. A review of field data showed 19 warranty claims possibly linked to this condition.

According to the defect report, a software problem exists in some of these vehicles which would cause a SDM communications fault to illuminate the airbag malfunction indicator lamp, but only on alternating ignition cycles. As a result, an SDM communications fault would not consistently illuminate the airbag light on every ignition cycle to indicate a problem to the driver.

A driver might not be warned of an SDM loss of communication fault which might indicate a problem with airbag deployment. If airbags do not deploy appropriately in a crash, there is an increased risk of injury.

Description of the Cause : The Communications Gateway Module, also referred to as the serial data gateway module, software does not correctly store data indicating loss of communication with the SDM.

Vehicles Affected Include
2021 Buick Envision
2021 Cadillac CT4
2021 Cadillac CT5
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Corvette
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

GM dealers will correct the problem by updating the software for the communications gateway module. Owner notification letters are expected to be mailed in July 2021. GM’s number for this recall is N212338110 and the NHTSA campaign number is 21V-421.

GM Lemon Law Buyback – 2017 Cadillac Escalade

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Our client was very excited when they purchased their new 2017 Cadillac Escalade.

His first visit to the Cadillac dealership was on January 22, 2018 because the passenger running boards were sticking at times.

He was back at the dealership on June 20th to have the running boards looked at again.

The next visit was on November 20th for numerous items which included the passenger side step not always operating, the driver’s side step not working at times, at idle gear there was a roughness to the vehicle like the engine was stumbling and there was a pinging coming from the engine. Other problems were when at a stop the transmission would suddenly lunge forward, when accelerating at lower gears the transmission would lunge into gear, the front brakes were making noise and the USB was not working.

The last visit to the dealership was on January 22, 2019. The complaints were that the brakes were making noise, driver’s side running board would not always work, the passenger side door panel was not secured at the top, the vehicle exhibited a rough idle in gear and you could feel the Escalade shake and the transmission, on acceleration, was jerking and jolting at low gears.

At this point our client called our office to find out if his vehicle might be a lemon. He spoke with California Lemon Law Attorney, Barry L. Edzant. Barry requested he send some documents for review. Soon there after our office was retained and a demand letter was sent to General Motors Corporation to buy back our client’s 2017 Cadillac Escalade under the California Lemon Law.

GMC agreed to repurchase the vehicle which included reimbursing our client for his down payment, all payments made, his registration, pay off the balance minus a mileage fee allowed under the California Lemon Law. They also paid attorney fees.

Our client was very happy with the buyback of his vehicle. If you think your vehicle might be a lemon because of repeat problems that the dealership is unable to fix or the vehicle has been out of service in the hands of an authorized dealership for 30 days or more (the 30 days do not have to be consecutive or for the same problem) please call our office at 888-395-3666 for a free consultation.

2016 Cadillac Escalade Lemon Law Buyback For Repeated Problems

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Our client bought a 2016 Cadillac Escalade and was excited to have their dream vehicle.

The first repair, November 21, 2016, was for a recall on the front airbag.

The next visit was on February 28, 2017. The reason for the visit was because the driver assist message kept coming on.

The Escalade was back at the Cadillac dealership a week later as the driver assist message was still coming on.

It was back the following week on March 16th for the same problem.

On October 2nd at 19,410 miles it was back at the dealership because of poor braking.

On February 9, 2018 our client brought the Escalade in due to the fact that the brakes were making noise.

About 6 months later on August 6th they had to bring the vehicle in because the A/C was not cooling.

The vehicle was towed to the dealer on September 20th because it would not start.

The next day it was back at the dealer because the vehicle was pulling to the right. Also the right side of the Escalade seemed to be sagging.

The vehicle was back at the Cadillac dealership on February 21, 2019 as the brakes were making noise, the cruise control was not working and the Park assist was showing on the DIC.

It was brought back in a few days later because the brakes were making noise.

On April 11th the vehicle was back because the Cruise control was not working again and the Service driver’s system was displaying on the DIC. There was also a problem with the brakes slamming when they would back up the vehicle. The Driver assist was coming up on the DIC. The rear A/C was not blowing cold air. The transmission was jerking when the client would slow down. The TPM light kept coming on and the brakes were making noise again .

At this point the client was frustrated after having given the Cadillac 12 times to try and fix the vehicle. They contacted our office to find out about the California Lemon Law and if their vehicle qualified. They sent some documents for the attorney to review and soon after they signed up with the firm. A demand letter was sent to GMC on their behalf.

Our firm successfully won a full repurchase for our client for their defective vehicle. The manufacturer reimbursed our client for all payments made to date, the down payment, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. GMC also paid all the attorney fees.

If you are having problems with your vehicle, please contact our office, the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions about your rights under the California Lemon Law.

2018 Cadillac Escalade Lemon Law Buyback

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Our client was so excited with his purchase of a 2018 Cadillac Escalade.

Shortly after our client purchased his new vehicle he started to have problems with it. The first time he took it in for servicing at the Cadillac dealership was on February 5, 2018. He was having problems with the third row seat not folding down. The Air bag light was also on.

A couple of months later on April 10th he was back at the dealership due to the fact that the Air bag light was on again.

The third visit in July was because the Air bag light was on once again. He also complained to the service representative that the carpet was wet in front of the right side second row seat after going through the car wash. The vehicle was also running very rough and the check engine light would flash on hard acceleration.

Our client was very concerned about having had to take the vehicle in for the Air bag light 3 times and was concerned for his safety. That is when he called our office and spoke with California Lemon Law Attorney, Barry L. Edzant. Barry requested some documents for his review and shortly thereafter our client signed a retainer agreement.

A letter was sent to General Motors Corporation demanding that they buy back the vehicle under the California Lemon Law. They agreed and reimbursed our client for his down payment, any payment made, his registration and paid off the balance minus a usage fee that they are entitled to under the Lemon Law. GMC also paid all attorney fees. Our client was quite happy with the results.

Having problems with your vehicle? Think you may be driving a lemon? Please contact our office at 888-395-3666 for a free consultation.

GM Airbags Investigated

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The Office of Defects Investigation (ODI) have opened an investigation into certain 2020-2021 Cadillac, Chevrolet, and GMC vehicles because of a problem affecting the airbag system. The ODI have received fifteen complaints from consumers who say that the air bag system in their GM vehicle malfunctioned. Nine complaints allege the illumination of an air bag malfunction indicator (MIL) and six crash incidents had significant frontal collision damage but the driver frontal air bags failed to deploy. All the complaints received involve either GM vehicles covered by GM Technical Service Bulletin (TSB) 21-NA-005 or CT4, CT5 and XT4 vehicles.

The TSB, issued in March 2021, addresses air bag MIL illumination accompanied by diagnostic trouble codes B0001-1B or B0012-0D. It also cites rust particles in the connection terminal interface of the driver air bag inflator as the cause of the air bag MIL illumination. Illumination of the air bag MIL under these circumstances may result in a non-deployment of the driver airbag during a frontal collision and increased risk of injury to the driver.

ODI is opening this preliminary investigation to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues.

Vehicles Affected Include
2020-2021 Cadillac CT4
2020-2021 Cadillac CT5
2020-2021 Cadillac Escalade
2020-2021 Cadillac Escalade ESV
2020-2021 Cadillac XT5
2020-2021 Chevrolet Silverado 1500
2020-2021 Chevrolet Silverado 2500
2020-2021 Chevrolet Silverado 3500
2020 Chevrolet Silverado 4500HD
2020 Chevrolet Silverado 5500HD
2020 Chevrolet Silverado 6500HD
2020-2021 Chevrolet Suburban
2021 Chevrolet Suburban 1500
2020-2021 Chevrolet Tahoe
2020-2021 GMC Sierra 1500
2020-2021 GMC Sierra 2500
2020-2021 GMC Sierra 3500
2020 GMC Sierra Denali
2020-2021 GMC Yukon
2020-2021 GMC Yukon XL

2016 Cadillac Escalade Lemon Law Win

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Our client purchased a used 2016 Cadillac Escalade.

Her first visit to the Cadillac dealership was on July 30, 2018 because of a squeaking/clacking sound that was coming from the suspension.

Her next visit was 2 days later so the dealership could do a used car safety check and they replaced the windshield wiper inserts.

At the end of August the Cadillac Escalade was brought in because the vehicle was riding rough. She was also having problems with the A/C not blowing cold air.

The next visit was October 8th as the TPM light kept coming on and the tire pressures were reading differently. The transmission was jerking and lurching in both forward and reverse.

March 15, 2019 she made another visit to the dealership because when her foot was on the brake there was a lot of creaking noises coming from the rear wheel area on the drivers side. The check engine light was on and the vehicle was not shifting correctly. The vehicle was continuing to have a rough ride. The Service Drivers Assist was coming up on the DIC.

Her last visit was on April 8th in as much as the transmission was continuing to lurch and jerk. The rear lift gate had stopped opening.

It was then that she called the Law Office of Barry L. Edzant, a California Lemon Law Attorney with over 32 years of specializing in Lemon Law. She spoke with Mr. Edzant and he then asked her to email some documents for him to review. After Barry reviewed the paperwork and explained to the client her rights, she decided to retain our law firm. A letter was sent to General Motors Corporation demanding that they buy back the vehicle under the California Lemon Law.

Our firm successfully got a full repurchase for our client for her defective used Cadillac Escalade. The buyback included the reimbursement of all payments made to date, the down payment, the registration, paying off the loan less a mileage deduction allowed under the California Lemon Law. GMC also paid for all attorney fees.

If you think your vehicle may be a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions. We are a California statewide Lemon Law firm.

2021 Cadillac, Chevy And GMC SUV Third Row Seat Belt Problem

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A defect affecting occupant safety exist in certain 2021 Cadillac, Chevrolet and GMC SUVs. General Motors will be contacting owners to return to their dealerships for repairs.

According to the defect report, during installation of the third row seating, one or both outboard seat belts may have been inadvertently entrapped in or miss-routed behind the outboard seat folding mechanism. If a seat belt is routed this way itcould become damaged in the folding mechanism and may not protect occupants during an accident.

If the problem exists, vehicle owners may notice damage to the third row seat belt or may have difficulty latching the belt or operating the third row seat.

Vehicles Affected Include
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

GM dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary. GM’s number for this recall is N202313000 and the NHTSA campaign number is 21V-190.