After trying unsuccessfully 3 times to have her defective 2019 Cadillac Escalade repaired, our client called our office for advice as she was concerned for her safety and the safety of her family.
On November 12, 2019 she complained to her service representative at her Cadillac dealership that her brake pedal had gone stiff on 3 different occasions She also was having problems with excessive engine cranking before her vehicle would start.
On Dec 10th she brought her vehicle in as her brake pedal was still getting stiff and would go to the floor when stopping and then slowly would come back up. She also was having a tire pressure concern.
On January 10, 2020 she brought her Cadillac in again because the brake pedal would get stiff when attempting to stop her car and would not stop. There also was a message displaying regarding the service tire monitor system.
We analyzed our client’s potential lemon law case by reviewing all the repair orders and determined that she had a valid claim to have the vehicle repurchased.
We filed a demand letter with GMC to repurchase the defective vehicle under the California Lemon Law. Thereafter General Motors Corporation agreed to repurchase the 2019 Cadillac Escalade, pay off the balance of the lease and reimburse our client for the down payment, monthly payments, less the mileage fee allowed under the CA lemon law. In addition they paid all the attorney fees. Furthermore we received additional compensation for our client above the actual lease price.
Our client was ecstatic with the buyback of her vehicle. If you are having problems with your vehicle that the dealership has not been able to fix and think you may have a lemon, please call The Law Office of Barry L. Edzant at 888-395-3666. We will be happy to talk with you and give you a free consultation.