Our client purchased a used 2016 Cadillac Escalade.

Her first visit to the Cadillac dealership was on July 30, 2018 because of a squeaking/clacking sound that was coming from the suspension.

Her next visit was 2 days later so the dealership could do a used car safety check and they replaced the windshield wiper inserts.

At the end of August the Cadillac Escalade was brought in because the vehicle was riding rough. She was also having problems with the A/C not blowing cold air.

The next visit was October 8th as the TPM light kept coming on and the tire pressures were reading differently. The transmission was jerking and lurching in both forward and reverse.

March 15, 2019 she made another visit to the dealership because when her foot was on the brake there was a lot of creaking noises coming from the rear wheel area on the drivers side. The check engine light was on and the vehicle was not shifting correctly. The vehicle was continuing to have a rough ride. The Service Drivers Assist was coming up on the DIC.

Her last visit was on April 8th in as much as the transmission was continuing to lurch and jerk. The rear lift gate had stopped opening.

It was then that she called the Law Office of Barry L. Edzant, a California Lemon Law Attorney with over 32 years of specializing in Lemon Law. She spoke with Mr. Edzant and he then asked her to email some documents for him to review. After Barry reviewed the paperwork and explained to the client her rights, she decided to retain our law firm. A letter was sent to General Motors Corporation demanding that they buy back the vehicle under the California Lemon Law.

Our firm successfully got a full repurchase for our client for her defective used Cadillac Escalade. The buyback included the reimbursement of all payments made to date, the down payment, the registration, paying off the loan less a mileage deduction allowed under the California Lemon Law. GMC also paid for all attorney fees.

If you think your vehicle may be a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions. We are a California statewide Lemon Law firm.

Our client purchased a used 2012 Cadillac CTS-V Vehicle.

  • In March, 2015 he brought his car to an authorized Cadillac dealership because of a ticking noise coming from the front wheel when turning.
  • In June 2015 he brought the vehicle back in as the message “Service power steering” was coming up on the Driver Information Center. His vehicle was in the shop for 23 days.
  • His next visit was early November as the “Service power steering message” was showing up again. The TPM (Tire pressure monitor) light was on, too.
  • Another visit to the Cadillac dealership was necessary 2 days later as the “Service power steering” message was popping up again. The mileage at this point was 16,706 miles on his Cadillac CTS-V.
  • November 16th it was back at the dealership with the message, “Service power steering” appearing again on the Driver Information Center.
  • A few days later there was a terrible squealing noise from the engine area so the CTS-V was brought in again.
  • His final visit to the dealership was in February 2018 as the “Service power steering” message” was coming up for the 5th time.

Our client was frustrated and after giving the Cadillac dealership 7 times to try and fix his vehicle, he contacted our law firm, the Law Office of Barry L. Edzant for a free consultation. After speaking with him and reviewing some paperwork we felt he met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on his behalf to the General Motors Corporation.

Our firm successfully won a full repurchase for our client for his defective vehicle. The manufacturer reimbursed our client for all payments made to date, the down payment, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. GMC also paid all the attorney fees. We also received some additional compensation for our client above the actual purchase price.

If you are having repeat problems with your vehicle, please contact our office, the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions about your rights under the California Lemon Law.

The Law Offices Of Delsack & Associates, P.C. were contacted by the owner of a 2013 Jeep Wrangler 4DR who was experiencing repeated problems with her vehicle.  She told us she had her Wrangler in for repairs on seven (7) different occasions for a defective axle; suspension and drive shaft; recall for transmission oil cooler tube; and loud clicking and clunking sounds.

After reviewing the repair orders and purchase contract, we determined that the 2013 Jeep Wrangler was a lemon and the owner qualified for protection under the California Lemon Law.  A short period after filing our demand to repurchase the defective vehicle, Fiat Chrysler agreed to a buyback.  They paid the balance of the purchase and reimbursed our client for the down payment and monthly payments, less the mileage fee allowed under the California Lemon Law.  FCA also paid all attorney’s fees. Continue reading

The owner of a 2015 Jeep Cherokee, bought in November 2014, contacted the Law Offices of Delsack & Assoc., P.C. regarding problems she was having with her power steering and transmission. Within months of buying the Cherokee, she had experienced two unsuccessful repair attempts for safety defects which kept the vehicle out of service for over 45 days. She continued trying to get the problems repaired until she was advised by her dealer to contact FCA because they could not find a fix for the defects. She was reluctant to deal with the manufacturer, so she contacted us for advice. Continue reading

The owner of a 2013 GMC Sierra 3500 HD contacted the Law Offices of Delsack & Associates after unsuccessfully trying to have her truck repaired for the fifth time. She told us her first repair attempt was at 598 miles for steering that pulled to the right, followed by repeated suspension problems that would make the vehicle difficult to control under certain driving conditions.

After analyzing our client’s potential lemon law case by reviewing the repair orders and purchase contract, we determined she had a valid claim to have the vehicle repurchased. Within a relatively short period after filing our demand, the manufacturer agreed to a buyback of the 2013 Sierra 3500 HD. GMC paid off the balance of the purchase and reimburse our client for her down payment and monthly payments; less the mileage fee allowed under the California Lemon Law. GMC also paid all her attorney fees. Our client could not have been happier to get rid of her vehicle and be reimbursed for the monies she had paid.

Do you think your vehicle is a lemon? The Law Offices of Delsack & Associates can help. All you need to do is fill in and submit the Lemon Law case review form at the top of this page or call us toll-free at 1-888-ExLEMON (1-888-395-3666).

After repeated complaints and ten (10) unsuccessful repair attempts, the owner of a 2013 Chevrolet Cruze contacted our law offices for advice. A review of the repair orders showed that the vehicle suffered from a number of defects. The engine would run rough, stall, and overheat; the service engine soon was always illuminated; the instrument cluster would give inaccurate readings; and the air conditioning was defective. After reviewing the purchase contract, we determined the Cruze owner had a valid claim to have her vehicle repurchased.

Immediately after retaining our services, we filed our demand for GM to repurchase the defective 2013 Chevrolet Cruze. GM agreed to buy back the vehicle, pay off the balance of the purchase and reimburse our client for her down payment, monthly payments, and all attorney fees. GM was allowed to deduct a small mileage fee as allowed under the California Lemon Law. Continue reading

The owner of a leased 2014 Mercedes-Benz GL550 found himself returning to his dealership for repairs seven months after leasing his vehicle. He subsequently provided Mercedes-Benz three (3) more opportunities to repair defects which included: faulty steering angle sensors and steering column module; an “Active Blind Spot Assist” warning light that remains on under normal operating conditions; and an engine that idles rough and hesitates.

After trying unsuccessfully to have these defects repaired until June 4, 2015, the GL550 owner decided to retain the Law Offices of Delsack & Assoc., P.C. to represent him in his demand for repurchase of the vehicle. Within a short time, our firm was able to negotiate a buyback of the defective vehicle. Our client was reimbursed for his down payment, monthly payments, and registration; less a mileage deduction as allowed under California’s Lemon Law. Mercedes-Benz additionally paid his lease balance in full and his attorney’s fees. Our client was delighted with the outcome. Continue reading

The owner of a 2014 RAM 1500, purchased in May 2014, started experiencing problems less than a month after driving his truck. The vehicle repair history included three (3) unsuccessful repair attempts and over 33 days in the hands of an FCA approved repair facility. When he contacted the Law Offices of Delsack & Associates P.C., he told us the transmission was difficult to shift, the ignition system was defective, and the occupant restraint system gave inaccurate indications. He felt the vehicle was unsafe and wondered if it qualified as a lemon. Continue reading