Category Archives: GMC

2018 Cadillac Escalade Manufacturer Buyback Of Lemon Vehicle

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Our client bought a 2018 Cadillac Escalade and was very happy.

His first visit was on December 13, 2018 to the authorized Cadillac dealership because the airbag light came on.

He was back at the dealership 3 months later on March 12th because the airbag light was on again.

He had to bring his Escalade back in on May 30th because the airbag light was on again for a third time. The check engine light was on, too. And the A/C was blowing hot from the left side even though the temperature was set to full cold.

Our client was frustrated with the dealership not being able to fix the problem. It was at this point that a friend told him about the California Lemon Law and he called our office and spoke with Lemon Law Attorney, Barry L. Edzant to find out if his vehicle might be a lemon. He sent some documents to our office for Barry to review. Shortly thereafter he signed up with our firm and a demand letter was sent to General Motors Corporation.

GMC decided to repurchase our clients defective vehicle. The manufacturer reimbursed our client for his down payment, all payments made so far, his registration, paid off the loan less a mileage deduction allowed under the California Lemon Law. GMC also paid attorney fees.

Having problems with your vehicle and think you may be driving a lemon? Please call The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation.

Airbag Warning Light May Not Illuminate In GM Vehicles

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General Motors has decided that a defect relating to vehicle safety exists in certain 2021 model year Buick, Cadillac, Chevrolet and GMC vehicles.

In April 2021, a Problem Resolution and Tracking System (PRTS) issue was opened following validation testing for a future model year vehicles, where it was noted some conditions in which loss of communication with the sensing diagnostic module (SDM) did not illuminate the airbag malfunction indicator lamp. GM opened an investigation in May 2021. A review of field data showed 19 warranty claims possibly linked to this condition.

According to the defect report, a software problem exists in some of these vehicles which would cause a SDM communications fault to illuminate the airbag malfunction indicator lamp, but only on alternating ignition cycles. As a result, an SDM communications fault would not consistently illuminate the airbag light on every ignition cycle to indicate a problem to the driver.

A driver might not be warned of an SDM loss of communication fault which might indicate a problem with airbag deployment. If airbags do not deploy appropriately in a crash, there is an increased risk of injury.

Description of the Cause : The Communications Gateway Module, also referred to as the serial data gateway module, software does not correctly store data indicating loss of communication with the SDM.

Vehicles Affected Include
2021 Buick Envision
2021 Cadillac CT4
2021 Cadillac CT5
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Corvette
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

GM dealers will correct the problem by updating the software for the communications gateway module. Owner notification letters are expected to be mailed in July 2021. GM’s number for this recall is N212338110 and the NHTSA campaign number is 21V-421.

Unsecured Side Curtain Air Bags Found In GM Vehicles

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General Motors has decided that a safety defect affecting airbags exists in certain 2010-2015 and 2017 Buick Enclave, 2010-2019 Chevrolet Traverse and 2011-2016 GMC Acadia vehicles.

According to the defect report, in October 2020, a third-party vehicle repair business contacted GM requesting repair assistance on a 2018 Buick Enclave. After removing the headliner to attempt to repair a sunroof water leak, the repair shop identified two fasteners that were not installed and one missing weld nut attaching the roof-rail airbag (RRAB) to the vehicle. Further investigation found that certain stampings associated with the connection of the roof rail airbag to the vehicles had damaged, out of position or missing weld nuts. Although the problem was identified during vehicle assembly, the repairs may have been missed or preformed incorrectly.

GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts GM’s number for this recall is N202321200 and the NHTSA campaign number is 21V246.

GM Airbags Investigated

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The Office of Defects Investigation (ODI) have opened an investigation into certain 2020-2021 Cadillac, Chevrolet, and GMC vehicles because of a problem affecting the airbag system. The ODI have received fifteen complaints from consumers who say that the air bag system in their GM vehicle malfunctioned. Nine complaints allege the illumination of an air bag malfunction indicator (MIL) and six crash incidents had significant frontal collision damage but the driver frontal air bags failed to deploy. All the complaints received involve either GM vehicles covered by GM Technical Service Bulletin (TSB) 21-NA-005 or CT4, CT5 and XT4 vehicles.

The TSB, issued in March 2021, addresses air bag MIL illumination accompanied by diagnostic trouble codes B0001-1B or B0012-0D. It also cites rust particles in the connection terminal interface of the driver air bag inflator as the cause of the air bag MIL illumination. Illumination of the air bag MIL under these circumstances may result in a non-deployment of the driver airbag during a frontal collision and increased risk of injury to the driver.

ODI is opening this preliminary investigation to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues.

Vehicles Affected Include
2020-2021 Cadillac CT4
2020-2021 Cadillac CT5
2020-2021 Cadillac Escalade
2020-2021 Cadillac Escalade ESV
2020-2021 Cadillac XT5
2020-2021 Chevrolet Silverado 1500
2020-2021 Chevrolet Silverado 2500
2020-2021 Chevrolet Silverado 3500
2020 Chevrolet Silverado 4500HD
2020 Chevrolet Silverado 5500HD
2020 Chevrolet Silverado 6500HD
2020-2021 Chevrolet Suburban
2021 Chevrolet Suburban 1500
2020-2021 Chevrolet Tahoe
2020-2021 GMC Sierra 1500
2020-2021 GMC Sierra 2500
2020-2021 GMC Sierra 3500
2020 GMC Sierra Denali
2020-2021 GMC Yukon
2020-2021 GMC Yukon XL

2015 GMC Yukon Lemon Law Vehicle Buyback

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Our client bought a new 2015 GMC Yukon and initially was very happy with the vehicle.

He first brought his vehicle to the GMC dealership on May 17, 2017 because the vehicle had to be jump started and they replaced the battery. There was also a popping noise coming from the steering wheel when he would make turns.

The Yukon was back at the dealership 2 days later because the check engine light was on with the code P0430.

In November our client brought it in because the driver side taillight was not working.

On December 14th it was back at the GMC authorized dealership because the check engine light was on again. The vehicle was also displaying a message that said “service traction control”. Also when he would use the A/C, it would not blow cold air.

He requested that the front brakes be replaced on March 30th. He also noticed a clicking from the steering wheel and reported that to the service representative.

The Yukon was back at the dealership on May 18 because when turning the wheel there was a popping sound.

His final visit to the dealership was October 23 due to the fact that when turning the wheel there was still a popping sound.

He had heard about the lemon law and decided to contact our office to find out what his rights were under the California lemon law. He spoke with Barry L. Edzant, a California Lemon Law Attorney with over 32 years of experience. He was able to answer our clients questions and requested that the client send us some documents to review. Barry called back our client and explained what he would be entitled to be reimbursed under the California lemon law. He signed up with our firm and a demand letter was sent to General Motors Corporation immediately.

The client was thrilled because Mr. Edzant was able to get GMC to buy back the vehicle which included reimbursement for the down payment, all payments made to date and the payoff of the loan. GMC was entitled to subtract a mileage deduction allowed under the lemon law. They also paid for the registration and all attorney fees.

If you’re having problems with your vehicle and dealership doesn’t seem to be able to fix it, you may be driving a lemon.
Please contact our office at 888-395-3666 to find out if your vehicle may be a lemon. Mr. Edzant handles lemon law cases for the entire state of California.

2017 GMC Acadia California Lemon Law Buyback

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After trying unsuccessfully 6 times to have her defective 2017 GMC Acadia repaired, our client called our office for advice and to retain our law firm.

She first brought the vehicle in on June 28, 2018 because she heard grinding noises at low speeds. She also was driving the Acadia out of the driveway one day when the vehicle lost all power and stalled out.

Her next visit was on July 7th and she brought it in due to the fact that when driving at low speeds (5-10 mph) the vehicle would come to a complete stop and then an alert message would come up telling her to release the parking brake button.

A couple of weeks later on the 23rd she was back at the GMC dealership because when driving at low speeds (10-15 mph) the vehicle would lose all power with the engine staying on but they vehicle could not accelerate. The service parking brake light would come on also.

On January 11, 2019 she brought the GMC Acadia back for repairs because the seatbelt would not extend or retract.

The vehicle was brought back to the dealership to install engine oil cleaner to clean and start breaking down the piston ring carbon build up.

He last visit was on May 2, 2019 because the steering wheel horn was very difficult to honk. She also mentioned to the service advisor that while driving at low speeds her Acadia would stop without her braking.

Our office sent General Motors Corporation a demand letter to repurchase her defective under the California Lemon Law. GMC agreed to repurchase her 2017 GMC Acadia, pay off the balance, reimburse our client for the down payment, monthly payments, less a mileage fee allowed under the California Lemon Law. They also paid all attorney fees. Our client couldn’t have been happier.

If you have questions about the California Lemon Law or think your vehicle may be a lemon, contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666 for a free consultation.

2021 Cadillac, Chevy And GMC SUV Third Row Seat Belt Problem

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A defect affecting occupant safety exist in certain 2021 Cadillac, Chevrolet and GMC SUVs. General Motors will be contacting owners to return to their dealerships for repairs.

According to the defect report, during installation of the third row seating, one or both outboard seat belts may have been inadvertently entrapped in or miss-routed behind the outboard seat folding mechanism. If a seat belt is routed this way itcould become damaged in the folding mechanism and may not protect occupants during an accident.

If the problem exists, vehicle owners may notice damage to the third row seat belt or may have difficulty latching the belt or operating the third row seat.

Vehicles Affected Include
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

GM dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary. GM’s number for this recall is N202313000 and the NHTSA campaign number is 21V-190.

Chevrolet Bolt EV Battery Fire

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In October 2020 the National Highway Traffic and Safety Administration (NHTSA) started an investigation of the Chevrolet Bolt EV because of potential battery fires while charging. In November, Chevrolet announced a recall affecting 2017-2018 and select 2019 Chevrolet Bolt EVs manufactured by LG Chem’s Ochang Korea facility. More than 68,000 Chevy Bolt EV’s have been recalled.

The safety recall from the NHTSA states the following:

As an interim remedy, dealers will reprogram the hybrid propulsion control module to limit full charge to 90%. Until this interim is completed, customers should enable either “Hilltop Reserve” )for 2017-2018 model year vehicles) or “Target Charge Level” (for 2019 model year vehicles) using their vehicle’s infotainment center. These two features will limit the vehicle’s state of charge to 90% until the HPCM2 software re-calibration is applied. If customers are unable to successfully make these changes, or do not feel comfortable making these changes, they will be advised to not park their car in their garage or carport until after they have visited their dealer.

The final remedy is still under development. Owners were notified of the interim repair beginning November 17, 2020. A second notice will be mailed when the final repair becomes available. GM’s number for this recall is N202311730 and the NHTSA campaign number is 20V-701 .

If you own one of these vehicles and are concerned or have questions about your recourse under the California Lemon Law, please contact the Law Office of Barry L. Edzant at 888-395-3666 to speak with the attorney.