After trying unsuccessfully 6 times to have her defective 2017 GMC Acadia repaired, our client called our office for advice and to retain our law firm.
She first brought the vehicle in on June 28, 2018 because she heard grinding noises at low speeds. She also was driving the Acadia out of the driveway one day when the vehicle lost all power and stalled out.
Her next visit was on July 7th and she brought it in due to the fact that when driving at low speeds (5-10 mph) the vehicle would come to a complete stop and then an alert message would come up telling her to release the parking brake button.
A couple of weeks later on the 23rd she was back at the GMC dealership because when driving at low speeds (10-15 mph) the vehicle would lose all power with the engine staying on but they vehicle could not accelerate. The service parking brake light would come on also.
On January 11, 2019 she brought the GMC Acadia back for repairs because the seatbelt would not extend or retract.
The vehicle was brought back to the dealership to install engine oil cleaner to clean and start breaking down the piston ring carbon build up.
He last visit was on May 2, 2019 because the steering wheel horn was very difficult to honk. She also mentioned to the service advisor that while driving at low speeds her Acadia would stop without her braking.
Our office sent General Motors Corporation a demand letter to repurchase her defective under the California Lemon Law. GMC agreed to repurchase her 2017 GMC Acadia, pay off the balance, reimburse our client for the down payment, monthly payments, less a mileage fee allowed under the California Lemon Law. They also paid all attorney fees. Our client couldn’t have been happier.
If you have questions about the California Lemon Law or think your vehicle may be a lemon, contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666 for a free consultation.