The owner of a 2013 Ford Fiesta contacted the Law Offices Of Delsack & Associates P.C. after repeated complaints and three (3) repair attempts at her Ford dealer. She told us she suspected her transmission was defective as it would slip, shudder and hesitate while driving and she questioned whether her vehicle was eligible for a buyback under the California Lemon Law. After analyzing her case by reviewing the repair orders and purchase contract, we determined that she had a valid claim to have the vehicle repurchased.

A short time after filing our demand, Ford agreed to buy back the 2013 Fiesta. They paid our clients purchase balance, reimburse her down payment and monthly payments, and paid her attorney’s fees. Ford was allowed to deduct a usage fee as allowed under the California Lemon Law.

Our client was thrilled to get rid of her dangerous vehicle and be reimbursed for the monies she had paid.

Shortly after purchasing a 2014 Fiat 500L in June 2014, the owner was returning to her dealership with car problems. She subsequently provided FCA eight (8) more repair opportunities that kept her vehicle out of service for over 90 days. When she contacted the Law Offices of Delsack & Associates, P.C. she told us her vehicle had numerous problems which included:

  • The transmission, electrical and ignition system were defective;
  • Both the body control module and power train control module had been replaced;
  • The check engine light always remained on;
  • There was a burning smell from the engine;
  • The vehicle had been recalled for a drivers side knee airbags that may not deploy properly; and
  • The vehicle had been recalled for a transmission that was slow to shift or wouldn’t shift at all.

After trying unsuccessfully to have these defects repaired until March 28, 2016 , our client retained us to represent her in her demand for a buyback. Within a short time our firm was able to negotiate a repurchase of the defective vehicle. Our client was reimbursed for her down payment, monthly payments, and registration. FCA additionally paid her purchase balance in full and her attorney’s fees. The manufacturer was allowed to deduct a usage fee as allowed under the California Lemon Law, but the amount was minimal. Our client was thrilled with the outcome and happy to be rid of her defective Fiat 500L.

After his second (2) unsuccessful repair attempt, the owner of a defective 2014 Chevrolet Traverse contacted our law offices for advice and to retain our firm. He told us his vehicle had several manufacturing non-comformities affecting the engine and safety systems. The engine would periodically lose power; the check engine, traction control and airbag warning lights would remain on; and the passenger front safety belt anchor and restraint system were defective.

We analyzed our client’s potential lemon law case by reviewing the repair orders and lease contract, and determined that he had a valid claim to have the vehicle bought back. Shortly after filing our demand, GM agreed to repurchase the 2014 Chevrolet Traverse, pay off the balance of the lease and reimburse our client for his down payment and monthly payments. GM also paid our client’s attorney’s fees. The only cost was a usage fee as allowed under the California Lemon Law.

Our client could not have been happier to get rid of the dangerous vehicle and be reimbursed for the monies he had paid.

The owner of a 2014 Chevrolet Corvette, purchased in November 2013, returned to her GM dealership in April 2016 when she first started having trouble with her car. She subsequently provided her dealer six (6) more repair opportunities before she called us for help.

When she contacted the Law Offices of Delsack & Associates, P.C., she told us her vehicle was experiencing a phenomenon called “Tire Hop”, a problem caused by imperfect steering geometry and sticky tires. She told us it caused a chattering noise from the rear of the car and the tires would slip when turning at low speed and tight steering angles. In addition, the drivers window, radio, cooling system, and fueling system were defective and the instrument panel would black out under normal operating conditions.

After trying unsuccessfully to have these defects repaired until December 10, 2015, our client retained us to represent her in her demand for repurchase of the vehicle under the California lemon laws. Within a short time our firm was able to negotiate a repurchase of the defective vehicle. GM also paid off her lien holder and paid for her attorney’s fees. Our client was delighted with the outcome and happy to be rid of her dangerous car.

Don’t let problems affect the safety of your vehicle. If you have had three (3) or more repair attempts for the same or similar substantial problem, two (2) repair attempts for a safety related problem, or your vehicle has been out of service in the hands of an authorized dealer for more than 30 days during the first 18 months or 18,000 miles, it could be a lemon.

The owner of a leased 2014 Cadillac CTS gave his GM dealer more than twelve (12) repair opportunities before he decided to call the Law Offices Of Delsack & Associates, P.C. for advice. He told us the engine, transmission and suspension were defective and there had been numerous repairs on the rear differential and axle. The CTS had also been recalled for a defective fuel flow control module, a problem common to many GM models.

Within a few short weeks of retaining our services, we were able to negotiate a repurchase of the defective vehicle and recover his down payment, monthly payments, and registration; less the mileage deduction fee allowed under the California Lemon Law. GM also paid the lease balance in full and our attorney’s fees. Needless to say our client was thrilled to be rid of his defective 2014 Cadillac CTS and get his money back. Continue reading

A brief description of the California Lemon Law

As a leader in consumer protection, California was one of the firsts states to enforce lemon laws. The California Lemon Law requires that a manufacturer who is unable to repair a vehicle to conform to the express warranty after a reasonable number of repair attempts, must replace or repurchase the vehicle. In many cases, the manufacturer will try to show that the criteria has not been met, and therefore, the buyer or lessee is not entitled to a replacement vehicle or refund. Continue reading

Jaguar Land Rover will be asking the owners of certain 2013-2015 Jaguar XF sports cars to return to their dealership to repair a problem that could affect the steering system. According to the defect report filed with the NHTSA, a bolt on the Front End Auxiliary Drive (FEAD) could fail leading to the loss of the FEAD. As a result, the driver may experience a battery charge warning lamp illumination, air conditioning failure, engine overheat warnings and a Malfunction Indicator Light (MIL) followed by a reduction in steering assist. A sudden increase in steering effort could increase the risk of a vehicle accident. Continue reading

Nissan will be contacting the owners of certain 2013-2015 Nissan Leaf vehicles about a problem that could result in extended braking distances. According to the defect report, the relay inside the electronic brake booster could freeze in cold temperatures. If this occurs, the vehicle will illuminate the brake warning lamp and the system will set to “assist mode”. More pedal effort and increased braking distances could increase the risk of an accident. Continue reading