Shortly after purchasing a 2014 Fiat 500L in June 2014, the owner was returning to her dealership with car problems. She subsequently provided FCA eight (8) more repair opportunities that kept her vehicle out of service for over 90 days. When she contacted the Law Offices of Delsack & Associates, P.C. she told us her vehicle had numerous problems which included:
- The transmission, electrical and ignition system were defective;
- Both the body control module and power train control module had been replaced;
- The check engine light always remained on;
- There was a burning smell from the engine;
- The vehicle had been recalled for a drivers side knee airbags that may not deploy properly; and
- The vehicle had been recalled for a transmission that was slow to shift or wouldn’t shift at all.
After trying unsuccessfully to have these defects repaired until March 28, 2016 , our client retained us to represent her in her demand for a buyback. Within a short time our firm was able to negotiate a repurchase of the defective vehicle. Our client was reimbursed for her down payment, monthly payments, and registration. FCA additionally paid her purchase balance in full and her attorney’s fees. The manufacturer was allowed to deduct a usage fee as allowed under the California Lemon Law, but the amount was minimal. Our client was thrilled with the outcome and happy to be rid of her defective Fiat 500L.