Our client was distraught when the air bag warning light on her 2012 Chevrolet Traverse kept flashing on the display panel. The dealer in Irvine, CA was unable to correct this safety defect even after several opportunities. Being frightened of what may happen if she were to be involved in an accident she contacted our firm to see if we could get the manufacturer to buy back her car. Continue reading

Is your 2013 Ford F150 pickup experiencing reduced power during hard acceleration?

The National Highway Traffic Safety Administration (NHTSA) have opened a preliminary evaluation (PE13-018) to investigate 95 reports alleging reduced engine power during hard acceleration in certain 2011 through 2013 Ford F150 trucks equipped with 3.5L gasoline turbocharged direct injection (GTDI) engines. Continue reading

Nissan has identified a breaking issue in certain Nissan and Infiniti sport utility vehicle’s (SUV’s) and are asking customers to bring in their automobiles to have their Anti-lock Braking System (ABS) reprogrammed. The vehicles experiencing this problem include Infiniti’s 2013 JX35 and 2014 QX60 as well as Nissan’s 2013-2014 Pathfinder. Approximately 152,000 vehicles could be affected. (NHTSA Campaign Number: 13V-445) Continue reading

Will Chrysler buy back my 2011 Dodge Durango if I have a problem with the transmission? That was the question that a caller from Murietta, California asked when he called our offices recently. In reviewing his repair orders we found that the vehicle’s transmission would frequently hunt for gears, and could not downshift to 3rd gear. At times the vehicle would slow down by itself and go into “limp mode”, which could result in a highly dangerous situation. Continue reading

Drivers of certain 2012-2013 Toyota sedans could experience unexpected airbag warning lights and the possible loss of power steering assist function, due to water from the air conditioning condenser unit leaking onto the vehicles airbag control module. According to an announcement on Toyota’s website, approximately 803,000 vehicles could be affected by this problem. Continue reading

It has been over three months since Chrysler’s new 2014 Jeep Cherokee crossover vehicle went into production, but if you are looking to purchase one, you will not find it at any of your local Jeep dealerships. According to the automobile manufacturer, technicians are still trying to resolve transmission problems with the programming of the new nine speed system. The company said they will not be shipping any Cherokee’s until they are fully satisfied that the vehicle will meet customer’s expectations for performance and quality. Continue reading