Category Archives: General Motors

News about General Motors automobile manufacturer. News about General Motors recalls, technical service bulletins (TSB), and problems regarding General Motors vehicles.

Unsecured Side Curtain Air Bags Found In GM Vehicles

Posted on by

General Motors has decided that a safety defect affecting airbags exists in certain 2010-2015 and 2017 Buick Enclave, 2010-2019 Chevrolet Traverse and 2011-2016 GMC Acadia vehicles.

According to the defect report, in October 2020, a third-party vehicle repair business contacted GM requesting repair assistance on a 2018 Buick Enclave. After removing the headliner to attempt to repair a sunroof water leak, the repair shop identified two fasteners that were not installed and one missing weld nut attaching the roof-rail airbag (RRAB) to the vehicle. Further investigation found that certain stampings associated with the connection of the roof rail airbag to the vehicles had damaged, out of position or missing weld nuts. Although the problem was identified during vehicle assembly, the repairs may have been missed or preformed incorrectly.

GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts GM’s number for this recall is N202321200 and the NHTSA campaign number is 21V246.

2018 Cadillac Escalade Lemon Law Buyback

Posted on by

Our client was so excited with his purchase of a 2018 Cadillac Escalade.

Shortly after our client purchased his new vehicle he started to have problems with it. The first time he took it in for servicing at the Cadillac dealership was on February 5, 2018. He was having problems with the third row seat not folding down. The Air bag light was also on.

A couple of months later on April 10th he was back at the dealership due to the fact that the Air bag light was on again.

The third visit in July was because the Air bag light was on once again. He also complained to the service representative that the carpet was wet in front of the right side second row seat after going through the car wash. The vehicle was also running very rough and the check engine light would flash on hard acceleration.

Our client was very concerned about having had to take the vehicle in for the Air bag light 3 times and was concerned for his safety. That is when he called our office and spoke with California Lemon Law Attorney, Barry L. Edzant. Barry requested some documents for his review and shortly thereafter our client signed a retainer agreement.

A letter was sent to General Motors Corporation demanding that they buy back the vehicle under the California Lemon Law. They agreed and reimbursed our client for his down payment, any payment made, his registration and paid off the balance minus a usage fee that they are entitled to under the Lemon Law. GMC also paid all attorney fees. Our client was quite happy with the results.

Having problems with your vehicle? Think you may be driving a lemon? Please contact our office at 888-395-3666 for a free consultation.

2017 Chevrolet Cruze Lemon Law Buyback For Repeated Repair Attempts

Posted on by

Our lemon law client was excited about his new 2017 Chevrolet Cruze.

His first visit was at 747 miles on July 6, 2017. He was hearing a squeaky noise while driving his vehicle. The other problem that was presented at that visit was that while moving the driver side seat back it made a very loud noise. The Chevrolet authorized dealership had the vehicle for 20 days.

The next visit was on September 29th. His key FOB and the WiFi were both not working. The left front seat was making a rumbling noise when moving the seat from front or rear. He was also seeing the no key detected message coming on.

The 3rd visit was on May 8, 2018. His complaints at the time were the check engine light was on, the vehicle had a rough idle, he was hearing a metal tapping sound when driving at parking lot speeds and making turns which were coming from the rear of the vehicle. The Driver’s seat was also making a loud noise when moving the seat forwards or backwards.

On April 9, 2019 he brought the vehicle in again to the dealership. He was hearing a metallic rattle noise which appeared to be coming from behind the glove box. There was also a problem with the left front tire losing air and the passenger side rear tire losing air.

He was back at the dealership about 5 weeks later because both passenger side tires were losing air. The radio was also having some problems in that it would suddenly freeze.

July 23rd he brought the vehicle back to the Chevy dealership because it was pulling to the right and the suspension was feeling funny. He was also hearing a grinding noise from the right front wheel while driving. The key not detected message was coming on intermittently. The cabin air filter and air filter element needed to be replaced.

The last visit was about a week later. The driver’s side front seat back rest was falling when reclining and the key not detected message was displaying intermittently when trying to start the vehicle.

At this point our client was frustrated and called our office and spoke with California Lemon Law Attorney, Barry L. Edzant. Barry asked him to email us some documents to review. After signing a retainer agreement, a letter was sent to General Motors Corporation demanding that they buy back the 2017 Chevrolet Cruze under the California Lemon Law. GMC agreed to repurchase the vehicle and reimburse our client for his down payment, all monthly payments made, reimburse for registration and pay off the vehicle less a mileage deduction allowed under the law. They also paid all the attorney fees.

If you are having problems with your vehicle and want to know what your rights are under the lemon law, please call our office at 888-395-3666. We will be happy to answer your questions

GM Airbags Investigated

Posted on by

The Office of Defects Investigation (ODI) have opened an investigation into certain 2020-2021 Cadillac, Chevrolet, and GMC vehicles because of a problem affecting the airbag system. The ODI have received fifteen complaints from consumers who say that the air bag system in their GM vehicle malfunctioned. Nine complaints allege the illumination of an air bag malfunction indicator (MIL) and six crash incidents had significant frontal collision damage but the driver frontal air bags failed to deploy. All the complaints received involve either GM vehicles covered by GM Technical Service Bulletin (TSB) 21-NA-005 or CT4, CT5 and XT4 vehicles.

The TSB, issued in March 2021, addresses air bag MIL illumination accompanied by diagnostic trouble codes B0001-1B or B0012-0D. It also cites rust particles in the connection terminal interface of the driver air bag inflator as the cause of the air bag MIL illumination. Illumination of the air bag MIL under these circumstances may result in a non-deployment of the driver airbag during a frontal collision and increased risk of injury to the driver.

ODI is opening this preliminary investigation to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues.

Vehicles Affected Include
2020-2021 Cadillac CT4
2020-2021 Cadillac CT5
2020-2021 Cadillac Escalade
2020-2021 Cadillac Escalade ESV
2020-2021 Cadillac XT5
2020-2021 Chevrolet Silverado 1500
2020-2021 Chevrolet Silverado 2500
2020-2021 Chevrolet Silverado 3500
2020 Chevrolet Silverado 4500HD
2020 Chevrolet Silverado 5500HD
2020 Chevrolet Silverado 6500HD
2020-2021 Chevrolet Suburban
2021 Chevrolet Suburban 1500
2020-2021 Chevrolet Tahoe
2020-2021 GMC Sierra 1500
2020-2021 GMC Sierra 2500
2020-2021 GMC Sierra 3500
2020 GMC Sierra Denali
2020-2021 GMC Yukon
2020-2021 GMC Yukon XL

2015 GMC Yukon Lemon Law Vehicle Buyback

Posted on by

Our client bought a new 2015 GMC Yukon and initially was very happy with the vehicle.

He first brought his vehicle to the GMC dealership on May 17, 2017 because the vehicle had to be jump started and they replaced the battery. There was also a popping noise coming from the steering wheel when he would make turns.

The Yukon was back at the dealership 2 days later because the check engine light was on with the code P0430.

In November our client brought it in because the driver side taillight was not working.

On December 14th it was back at the GMC authorized dealership because the check engine light was on again. The vehicle was also displaying a message that said “service traction control”. Also when he would use the A/C, it would not blow cold air.

He requested that the front brakes be replaced on March 30th. He also noticed a clicking from the steering wheel and reported that to the service representative.

The Yukon was back at the dealership on May 18 because when turning the wheel there was a popping sound.

His final visit to the dealership was October 23 due to the fact that when turning the wheel there was still a popping sound.

He had heard about the lemon law and decided to contact our office to find out what his rights were under the California lemon law. He spoke with Barry L. Edzant, a California Lemon Law Attorney with over 32 years of experience. He was able to answer our clients questions and requested that the client send us some documents to review. Barry called back our client and explained what he would be entitled to be reimbursed under the California lemon law. He signed up with our firm and a demand letter was sent to General Motors Corporation immediately.

The client was thrilled because Mr. Edzant was able to get GMC to buy back the vehicle which included reimbursement for the down payment, all payments made to date and the payoff of the loan. GMC was entitled to subtract a mileage deduction allowed under the lemon law. They also paid for the registration and all attorney fees.

If you’re having problems with your vehicle and dealership doesn’t seem to be able to fix it, you may be driving a lemon.
Please contact our office at 888-395-3666 to find out if your vehicle may be a lemon. Mr. Edzant handles lemon law cases for the entire state of California.

Used 2015 Chevrolet Camaro Lemon Law Buyback

Posted on by

Our client purchased a used 2015 Chevrolet Camaro.

Her first visit to the Chevrolet dealership was on May 30, 2017. She was having problems with the seat squeaking when she would go over bumps or was hitting the brakes.

The next visit was about 5 weeks later when they serviced the A/C.

On April 25, 2019 she brought the Camaro in due to the fact that the transmission fluid was leaking.

She was in again 2 weeks later because the A/C was not working again and there was a leak coming from underneath the vehicle. They serviced the A/C again.

She was back the next day because their was a leak between the transmission and engine area and the A/C was not working again.

Our client was frustrated with the Chevrolet dealership not being able to fix the problems. It is at this point that she called lemon law attorney, Barry L. Edzant to find our if her vehicle might be a lemon. She sent our office some documents for Barry to review and he felt her vehicle met the criteria of the California Lemon Law. She immediately signed up with our firm.

We successfully won a full repurchase for our client for her defective vehicle. The manufacturer reimbursed our client for her down payment, all payments made so far, her registration, paid off the loan less a mileage deduction allowed under the California Lemon Law. GMC also paid for the attorney fees. The client was very happy with the results.

If you think you may be driving a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666 for a free consultation and review.

2016 Cadillac Escalade Lemon Law Win

Posted on by

Our client purchased a used 2016 Cadillac Escalade.

Her first visit to the Cadillac dealership was on July 30, 2018 because of a squeaking/clacking sound that was coming from the suspension.

Her next visit was 2 days later so the dealership could do a used car safety check and they replaced the windshield wiper inserts.

At the end of August the Cadillac Escalade was brought in because the vehicle was riding rough. She was also having problems with the A/C not blowing cold air.

The next visit was October 8th as the TPM light kept coming on and the tire pressures were reading differently. The transmission was jerking and lurching in both forward and reverse.

March 15, 2019 she made another visit to the dealership because when her foot was on the brake there was a lot of creaking noises coming from the rear wheel area on the drivers side. The check engine light was on and the vehicle was not shifting correctly. The vehicle was continuing to have a rough ride. The Service Drivers Assist was coming up on the DIC.

Her last visit was on April 8th in as much as the transmission was continuing to lurch and jerk. The rear lift gate had stopped opening.

It was then that she called the Law Office of Barry L. Edzant, a California Lemon Law Attorney with over 32 years of specializing in Lemon Law. She spoke with Mr. Edzant and he then asked her to email some documents for him to review. After Barry reviewed the paperwork and explained to the client her rights, she decided to retain our law firm. A letter was sent to General Motors Corporation demanding that they buy back the vehicle under the California Lemon Law.

Our firm successfully got a full repurchase for our client for her defective used Cadillac Escalade. The buyback included the reimbursement of all payments made to date, the down payment, the registration, paying off the loan less a mileage deduction allowed under the California Lemon Law. GMC also paid for all attorney fees.

If you think your vehicle may be a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions. We are a California statewide Lemon Law firm.

2018 Chevrolet Tahoe Repeated Repair Attempts

Posted on by

Our client purchased a 2018 Chevrolet Tahoe and was very happy.

Her first visit to the Chevrolet dealership was on April 9, 2019 because the heater was blowing out luke warm air when she had the temperature up to 83-85 degrees. It also was having a rough idle in the morning.

The next visit was on August 12 due to the fact that the Tahoe had a knocking engine noise upon start up.

She was back again on October 7th because the cold idle was idling intermittently, and after the vehicle had warmed up, there was a loud knock noise coming from the engine. Also when the HVAC control was set to any temperature above 75 degrees, the air was hot.

She brought the vehicle to the dealership again on November 18th. The check engine light was on, the engine was running rough when at a complete stop and while using the AC and setting it to a low temp, the AC was blowing out cold air and then would become warm air.

The last visit was on January 27, 2020 and the check engine light was on again.

This is when she called to talk to Barry at the Law Office of Barry L. Edzant as she was very frustrated and wanted to know what her rights were under the California Lemon Law. After speaking with him and his reviewing some paperwork, Barry felt that she met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on her behalf to General Motors Corporation.

GMC decided to repurchase the 2018 Chevy Tahoe. The manufacturer reimbursed our client for the down payment, all payments made to date, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. They also paid for all attorney fees. Our client was so excited about the outcome.

If you have having problems with your vehicle and think your vehicle may be a lemon, please contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666. He’ll be happy to answer your questions about the lemon law.