2018 Chevy Traverse CA Lemon Law Buyback

Posted on by

Our lemon law client was so happy about purchasing his 2018 Chevy Traverse. After a few months he starting taking his vehicle to the authorized Chevrolet dealership to have them make repairs on his vehicle.

The first visit was on May 16, 2018.  His complaint was that the third row middle seat belt would keep getting stuck.

The next visit in November he requested an alignment check which they performed.

Our client’s third visit was because the defrost control was coming apart.

A couple of weeks later he was having problems with both the rear and middle seat belt buckles.

His next visit was to request another alignment which the dealership completed.

He was back in on July 23. 2019 because he was seeing a shift to park message when he was in park and could not turn off the vehicle.

The next visit was to perform a recall on the brake pedal.

His Chevrolet Traverse was back in the shop a month later because the check engine light was on.  While there they also found the code P0018 and fixed it.

The last visit to the Chevrolet dealership was on February 14, 2020.  Our client stated that while driving over 60 mph, the RPM’s were revving high and it felt like it was losing power.  This happened while accelerating.  The check engine light kept going on and off.  He also complained that the shift to park message appeared when in park and he could not turn off the vehicle.  At this point our client was frustrated and felt that he had given General Motors enough chances to fix his vehicle and so he called our law office.  His spoke with attorney Barry L. Edzant and then emailed our office some documents for the attorney to review.

We sent a demand letter to General Motors Corporation demanding that they buy back his defective vehicle under the California Lemon Law.  They agreed to repurchase his vehicle, pay off his loan, reimburse him for any monthly payments made and his down payment less a mileage fee allowed under the California Lemon Law.  They also paid for his registration and paid for his attorney fees.  Our client was thrilled with the results.

If your vehicle is giving you problems and you think you might be driving a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666 to get some answers.

2020 Nissan Murano Ball Joint Separation

Posted on by

Nissan will be asking the owners of certain 2020 Nissan Murano SUVs, to return to their dealerships for a problem that could result in loss of vehicle control. Approximately 15,000 vehicles are affected by this recall.

According to the defect report, an equipment failure at the supplier resulted in improperly formed billets in the transverse links. As a result, the right and left transverse links are out of specification and in rare cases could separate from the ball joint. This could result in loss of vehicle control and an increased chance of an accident.

Owners of affected vehicles will be notified to return to their dealer to have the left and right hand transverse links inspected for the affected LOT codes. If the LOT code is identified, the dealer will replace the links and perform an alignment.

Nissan’s number for this recall is PC797 and the NHTSA campaign number is 21V-170.

2017 Chevrolet Corvette Repeat Repair Attempts

Posted on by

Our client gave the Chevrolet dealership 6 chances to try and resolve all the problems he was having with his 2017 Chevrolet Corvette.

The first visit was on February 28, 2017 when he brought it in due to the mode select feature was inop.

The second visit was in March and the throttle response in any mode seemed to be the same.

His third visit was for multiple problems.  He noticed an intermittent stumble around 75 mph while city driving.  The power steering rack was seeping.  When changing stations on the steering wheel switch, the display showed it moving to another station but it did not actually move to the other station. The driver window was losing it’s memory and would be left down over night.   And lastly, there was a lack of acceleration when in trac mode.

The fourth visit was in August.  The problems included the car stumbling at low speeds, the IPC was inop at times during the night and after driving hard and coming to a stop there would be a delay when trying to accelerate again.

The fifth visit was in July 2018 and the Chevrolet dealership had the vehicle for 15 days. It was in due to a cold start problem and there was a clunk while shifting into reverse. He was continuing to have a stumble while driving at about 70-75 mph with a light acceleration in manual mode in 8th gear. While coming to a hard stop and then accelerating to go to a passing gear he felt a delay before the Corvette would accelerate. Also, the launch control was not working.

His last visit was on May 17, 2019 and he took it to the dealership for a shudder at 30-40 mph while accelerating lightly. The dealership had his vehicle for over 32 days total and was still not able to fix his vehicle. That is when he called our law firm.

Our firm filed a demand on our client’s behalf for General Motor’s Corporation to repurchase his vehicle under the California Lemon Law. Within a few months they agreed to repurchase his Corvette. GM paid off the balance on the vehicle, reimbursed our client for the down payment, monthly payments, registration, less the mileage fee allowed under the California Lemon Law. They also paid our attorney fees.

If you are having problems with your vehicle that the dealership is not able to fix, you may be driving a lemon. Please call Barry at 888-395-3666 at the Law Office of Barry L. Edzant for a free consultation and to find out your rights under the Lemon Law.

 

2020-22021 Nissan Altima Steering Wheel Vibrations

Posted on by

Nissan will be contacting the owners of certain 2020-22021 Nissan Altimas, because of a problem affecting the steering in their cars. Approximately 2,407 vehicles are being recalled.

According to the defect report, in December of last year, Nissan became aware of a Nissan Altima owner who reported a loss of steering while driving. The vehicle was towed to a Nissan dealership and an inspection found that the tie rod ball joint fasteners had become loose and fell off. As a result the tie rod ball joint separated from the steering knuckle and steering was lost.  Further investigation found that a back up process had been used during production, that resulted in inconsistent torque control of the torque on the rod ball joint fastener. All vehicles that underwent the back up process during production were audited and 48 loose tie rod ball joint fasteners were found and repaired.

Owner of affected vehicles will be contacted and instructed to return to their dealers to have their Altima inspected. The left and right hand tie rod ball joint fasteners will be tightened to specification and any missing fasteners will be replaced. Nissan’s number for this recall is PC795 and the NHTSA campaign number is 21V-138.

Hyundai Ioniq And Kona EV Battery Fire

Posted on by

Hyundai Motor America will be asking owners of certain 2020 Hyundai Ioniq Electric and 2019-2020 Hyundai Kona Electric vehicles to return to their dealerships because of a problem affecting the lithium-ion battery.

In March 2019 Hyundai received three reports of Kona electric vehicles catching fire while parked. All vehicles involved were reportedly parked with a fully charged battery. Further investigation found several similar incidents which initiated an investigation into the problem. As a result of this investigation, a campaign was launched to upgrade the BMS software for early detection of abnormalities in the battery while the vehicle is parked. The software update was developed as a fail safe countermeasure as they continued their investigation

In February 2021 Hyundai became aware of a Kona EV. with the updated software. that caught fire while at full state of charge. Further investigation into the cause found an internal short within the battery cells caused by a folded Anode tab could result in Lithium plating on the Anode tab to contact and short circuit to the Cathode. Based on this information a safety campaign will be conducted to replace the Battery System Assembly (BSA)

Once parts are available, dealers will replace the Battery System Assembly (BSA). Owners are advised to park their vehicles outside and away from structures until the recall is complete. The recall is expected to begin end of April. Hyundai’s number for this recall is 200 and the NHTSA campaign number is 21V-127.

Defective 2019 Cadillac Escalade Lemon Law Buyback

Posted on by

After trying unsuccessfully 3 times to have her defective 2019 Cadillac Escalade repaired, our client called our office for advice as she was concerned for her safety and the safety of her family.

On November 12, 2019 she complained to her service representative at her Cadillac dealership that her brake pedal had gone stiff on 3 different occasions She also was having problems with excessive engine cranking before her vehicle would start.

On Dec 10th she brought her vehicle in as her brake pedal was still getting stiff and would go to the floor when stopping and then slowly would come back up. She also was having a tire pressure concern.

On January 10, 2020 she brought her Cadillac in again because the brake pedal would get stiff when attempting to stop her car and would not stop. There also was a message displaying regarding the service tire monitor system.

We analyzed our client’s potential lemon law case by reviewing all the repair orders and determined that she had a valid claim to have the vehicle repurchased.

We filed a demand letter with GMC to repurchase the defective vehicle under the California Lemon Law. Thereafter General Motors Corporation agreed to repurchase the 2019 Cadillac Escalade, pay off the balance of the lease and reimburse our client for the down payment, monthly payments, less the mileage fee allowed under the CA lemon law. In addition they paid all the attorney fees. Furthermore we received additional compensation for our client above the actual lease price.

Our client was ecstatic with the buyback of her vehicle. If you are having problems with your vehicle that the dealership has not been able to fix and think you may have a lemon, please call The Law Office of Barry L. Edzant at 888-395-3666. We will be happy to talk with you and give you a free consultation.

Tire Recall Affects Buick, Cadillac, Chevrolet And GMC Vehicles

Posted on by

General Mortors has decided that a defect affecting vehicle safety exists in some tires installed as original equipment on certain 2018-2021 Buick, Cadillac, Chevrolet and GMC trucks and SUVs.

According to the tire manufacturer, Continental Tires the Americas (CTA), the tires may have been over-cured and could experience an unexpected break in the sidewall. This break could lead to sudden loss of pressure or a belt edge separation that could lead to partial or full tread / belt loss. The problem could increase the risk of loss of vehicle control.

Vehicles Affected Include
2020 Buick Enclave
2020 Cadillac Escalade
2020 Cadillac Escalade ESV
2020 Cadillac XT4
2020 Cadillac XT5
2019-2020 Chevrolet Blazer
2018-2021 Chevrolet Express
2019-2020 Chevrolet Silverado 1500
2020 Chevrolet Suburban
2020 Chevrolet Tahoe
2020 Chevrolet Traverse
2019-2020 GMC Acadia
2018-2021 GMC Savana
2019-2020 GMC Sierra 1500
2020 GMC Yukon
2020 GMC Yukon XL

GM will notify owners and dealers will inspect and replace tires as necessary. The recall is expected to begin April 12, 2021. GM’s number for this recall is N212329050 and the NHTSA campaign number is 21V-115. Approximately 34,000 vehicles are affected.

2017 Cadillac Escalade – California Lemon Law Buyback

Posted on by

Our client leased a beautiful new 2017 Cadillac Escalade.

  • On March 19, 2018 she took it to the Cadillac dealership for the first time because the driver rear door handle bezel was coming apart.
  • A few months later on July 6th she took it back to the dealer due to the fact that the right tail light was not working properly and would only light up half way.
  • Another couple of months passed and in September she brought the Escalade in on account of the A/C not blowing cold air. She also had them check a problem she was having when she made a right turn on a little incline as the vehicle seemed to skip.
  • On October 11th the Escalade was in the shop because the vehicle seemed like it was skipping again when turning right. The A/C was not blowing cold air again. There were also noises coming from the rear of the vehicle and a squeaky noise coming from the front of the vehicle.
  • It was back in the shop on October 29 at 28,284 miles as the A/C had stopped blowing cold air again. Our client also felt the vehicle skipping especially when she made a right turn. The vehicle was now having a hard shift at slow downs and take offs. Another complaint was a squeal sound when turning the vehicle on.
  • The car was brought in on January 2, 2019 as her Cadillac was still skipping when she made a right turn. The vehicle still has a hard shift at slow downs and/or take offs. The squeal sound is still there when you turn the vehicle on. The A/C will still stop blowing cold when it is on.
  • The Escalade was brought back in a few days later because of a green fluid leak from the A/C line on the right side along with it fluctuating. There also was a new issue when starting the vehicle with her foot on the brake, there was a high pitch whistle noise that could be heard. She took a video to capture the sound. When the vehicle starts to decelerate and then you start to accelerate, there is a large jolt. While it was in the shop the dealership found a hose was leaking coolant.
  • She was back at the Cadillac authorized dealership on February 8 because she was experiencing a lunging in the transmission when she would shift. She complained about a high pitch frequency noise coming from the vehicle when starting.
  • March 27th our client was still having a problem with the A/C not blowing cold air. The high pitch screeching noise was still happening. The transmission problem with the lunging was still happening when she accelerated or decelerated and seemed to shift incorrectly.
  • Her final visit was on August 16, 2019 when she heard an explosion as she was walking out to her vehicle and found green fluid leaking all over and the A/C was not blowing when she tried it. She also requested with her service representative that they look at the side rear door as the outside cap came off.

After months and months of giving the Cadillac dealership a chance to try and fix her vehicle, she decided to call our office with questions about the Lemon Law.

We filed our demand letter with General Motors Corporation that they repurchase her defective vehicle under the California Lemon Law. They agreed to repurchase the vehicle, pay off the balance, reimburse her for any down payment and payments made, pay off the balance of the lease less the mileage fee allowed under the California Lemon Law. They also paid all the attorney fees. We also received some additional compensation for our client above the actual purchase price..

Our client was very happy with the buyback of her leased vehicle. If you think you might be driving a lemon because of repeat problems that the dealership is unable to fix, please call The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation. We’re hear to help you.