Tag Archives: automobile safety defect

Slow Battery Replacement On Some Chevrolet Bolt EVs

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We are still receiving inquiries concerning Chevy Bolts. GM continues to work on replacing the batteries in the 2017-2021 Bolts, but it seems as though progress has slowed dramatically in the replacement of the 2020 and 2021 vehicles. In the meantime, GM continues to sell 2022 and now 2023 with the new generation batteries, which of course begs the question as to why the batteries in the 2022 and 2023 Bolts are not first finding their way into the 2020 and 2021 Bolts. Unfortunately, we do not have an answer to this. We will continue to accept Chevy Bolt cases until every Bolt owner can be assured that their vehicle is safe for their family.

The Chevrolet Bolt was one of the first electric vehicles to gain mainstream popularity. It was marketed as an affordable and practical EV with a range of over 200 miles on a single charge. However, the Bolt has been plagued with battery problems that have affected its reliability and safety.

One of the main issues with the Bolt is the slow replacement of its battery. Unlike gasoline-powered cars, EV batteries are not interchangeable, and replacing them can take weeks or even months. This is because the process involves removing the entire battery pack, shipping it to a specialized facility, and replacing it with a new one. The slow replacement process has left many Bolt owners stranded without their cars for extended periods.

Despite these battery problems, GM is still manufacturing new Bolt vehicles. This has raised concerns among consumers about whether the company has fully addressed the underlying issues with Bolt’s battery. GM has released several recalls related to the battery problem, including 20V-701, 21V-560, and 21V-650. These recalls aim to fix the issue by updating Bolt’s software to prevent battery fires and reducing the charging capacity to prevent battery degradation.

However, the repeated problems with the Bolt’s battery have led many to question its reliability. If a car experiences the same problem repeatedly, it may be considered a “lemon.” A lemon is a car that has a substantial defect that cannot be fixed despite multiple repair attempts. In the case of the Bolt, repeated battery problems could mean that the car is defective and not fit for purpose.

If you own a Chevy Bolt and have experienced repeated battery problems, contact us at 1-888-395-3666 to explore your options. Lemon laws protect consumers from defective products and ensure that they receive compensation or a replacement vehicle if their car is a lemon.

In conclusion, the Chevy Bolt’s battery problems have affected its reliability and safety. The slow battery replacement process has left many owners stranded without their cars for extended periods. Despite several recalls, the repeated battery problems have raised concerns about the Bolt’s reliability and whether it is a lemon. If you own a Chevy Bolt and have experienced repeated battery problems, it is crucial to explore your options under the lemon law and protect your rights as a consumer.

Front Wheels May Lock Up in 2023 Ford Trucks and SUVs

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Ford is reaching out to the owners of certain 2023 Ford trucks and SUVs regarding a power-train issue that could lead to a loss of 4-wheel drive. The front wheels could also lock up as a result of the defect. This problem has been discovered in the 2023 model year Ford F-150 4×4, as well as the Ford Expedition 4×4 and Lincoln Navigator 4×4 vehicles.

The problem was first detected in January 2023 during the loading process, when reports of front axle pinion fractures on three F-150 4×4 vehicles were received by Ford’s critical concern review group (CCRG). An investigation into the issue found that the same pinions were installed on the Expedition and Navigator 4×4 vehicles.

Further investigation showed that the fractured pinions did not undergo the required heat treatment process at Ford’s axle manufacturing plant. This heat treatment process is crucial to reduce the hardness and brittleness of the pinion stem threads. The problem was limited to pinions in 3.73:1 gear ratio axles, and a team was dispatched to conduct eddy current hardness checks of all available stock at affected assembly plants. The CCRG investigative team also reviewed plant process records to determine the build population of suspect dates.

The pinion can break at any time in 4×4 applications, but it is expected to happen primarily while in reverse as the pinion is subject to higher loads. The driver may hear a loud noise when the pinion breaks or when the drive shaft and flange hit the frame cross member and stability bar after the pinion fractures.

Ford will replace the front axle pinion gear set, and if there is a broken front axle pinion, the entire axle assembly will be replaced. Ford’s recall number is 23S07, and the NHTSA campaign number is 23V-128.

If you own a 2023 Ford Expedition, F-150, or Navigator, it is important to be aware of this recall and take appropriate action. This is a safety-related issue that should be addressed to avoid any potential safety hazards while driving.

GM Repurchases Certain 2022-2023 Chevrolet Malibu For Structural Problems

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General Motors (GM) will be contacting the owners of certain 2022-2023 Chevrolet Malibu’s because of a problem affecting a structural portion of the vehicle frame.

GM first became aware of the problem in August 2022 when a production operator installing parts on a vehicle discovered a section of the motor rail was missing. Further investigation found that the front rail outer panel was cut too short and, as a result, was not completely welded to the front right-hand side of the front impact bar.

The problem was reported to GM’s Speak Up For Safety (SUFS) program which worked with the plant and supplier to identify and contain affected vehicles. Of the 1,875 vehicles that GM contained and inspected, they found none that had an incomplete weld. GM opened an investigation into the subject condition to analyze the potential effects of this condition during a crash. There are no known field incidents related to this condition., but GM has decided to conduct a safety recall.

According to the defect report, the sheet metal blank for the front frame rail outer panel for the 2022-2023 Chevy Malibu was improperly loaded into the die. As a result, the front frame rail was cut 10 millimeters short of its intended design. The shortened frame rail prevented proper welding of the front impact bar to the front frame rail. This defect may be present on the right hand and/or left-hand side of the vehicle.

Owners will be asked to return to their GM dealer to have the right-hand and left-hand sides of the vehicle’s motor rail inspected for incomplete welds. If the condition is found, the vehicle will be repurchased by GM. The NHTSA campaign number for this recall is 22V-923.

Is GM Repurchasing Your Lemon Vehicle?

Under the Lemon Law, if you qualify, you should be able to recover your down payment, (including registration fees, licensing fees, taxes, transportation costs, etc.), plus your total monthly lease or loan payments. The manufacturer will also pay off the balance of your loan or lease. The manufacturer will also pay all or most of your attorney’s fees.

If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Hyundai And Kia Loss Of Drive Power – Transmission Oil Pump Malfunction

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Hyundai and Kia will be contacting the owners of certain 2021-2023 vehicles because of an internal fault affecting the electric oil pump in their transmissions. These automobiles are equipped with 2.5L turbocharged gasoline direct injection (T-GDI) engines and 8-speed dual-clutch transmissions (DCT)

Hyundai first became aware of the problem in September 2022 when the NHTSA’s ODI contacted them about a 2022 Hyundai Santa Cruz allegedly experiencing a loss of motive power while driving at various speeds. An investigation into the problem identified an internal fault with the DCT’s high-pressure electric oil pump as the likely cause of the vehicle entering “fail-safe” driving. Based on the information received, Hyundai decided to conduct a recall for affected vehicles. Because the same components are used on certain Kia vehicles, Kia also decided to conduct a recall.

The vehicles affected include:

2022 Hyundai Elantra N
2022 Hyundai Kona N
2022 Hyundai Santa Cruz
2021-2022 Hyundai Santa Fe
2021-2022 Hyundai Sonata
2021-2022 Hyundai Veloster N
2021-2023 Kia K5
2021-2022 Kia Sorento

According to the defect report, “The electric oil pump within the 8-speed dual-clutch transmission (DCT) may experience an internal fault due to insufficient soldering of a component of the electric oil pump circuit board. As a result, the subject vehicles may set a diagnostic trouble code with warnings and allow the vehicle to be driven normally for 20-30 seconds, followed by complete loss of motive power due to disengagement of the transmission drive gears.” If this happens, drivers will hear an audible warning chime, the message “stop safely immediately” on the instrument cluster and an illuminated malfunction indicator light (MIL).

Hyundai has received 229 unique incidents in the US related to this problem. Kia has identified 36 alleged incidents of loss of motive power due to an internal fault with the electric oil pump. Hyundai’s number for this recall is 236 and the NHTSA campaign number is 22V-746. Kia’s number for this recall is SC250 and the NHTSA campaign number is 22V-760.

Stellantis Safety Defects And Recalls

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Stellantis is a global automaker and the owner of Chrysler, Dodge, Jeep, and RAM brands in the US. In the last year, they have issued numerous recalls affecting millions of vehicles. During this time, the company is also subject to ongoing investigations by the U.S. government automobile safety regulators.

Below is a summary of the Stellantis recalls in 2022.

Fuel Pump Failure (22V-767)
Models Affected: 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines.
A high-pressure fuel pump failure could introduce internally failed component debris into the fuel system potentially causing the engine to stall due to fuel starvation.

Front Seat Belt Pretensioner Could Fail (22V-766)
Models Affected: 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles.
An incorrectly welded micro gas generator (MGG) may lead to a pretensioner system failure that could fail to restrain an occupant during an accident.

Internal ECM Short May Cause Loss of Power (22V-642)
Models Affected: 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines.
The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.

Rearview Camera Image May Not Display (22V-638)
Models Affected: 2020-2021 Jeep Wrangler, RAM 1500, and 2021 Jeep Gladiator
A software error could prevent the rear view image from displaying. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards for rear visibility.

Tail Light Side Marker May Not Illuminate (22V-544)
Models Affected: 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles.
The tail light side marker assemblies may be damaged and not illuminated.

The Tire Pressure Monitoring System (TPMS) Sensor Battery May Fail Prematurely (22V-504)
Models Affected: 2022 Chrysler 300, 2022 Dodge Challenger, and 2022 Dodge Charger
According to the Federal Motor Vehicle Safety Standard (FMVSS) , all vehicles must be equipped with a tire pressure monitor system that detects”when one or more of a vehicle’s tires is significantly under-inflated and illuminates a low tire pressure warning telltale. The tire pressure system in the suspect vehicles may not detect low tire pressure. If the TPMS light illuminates because the battery in the sensor prematurely discharges, it could mask an actual low tire pressure condition, possibly resulting in tire failure.

Vehicle Rollaway Because Of ABS Malfunction (22V-426)
Models Affected: 2018-2019 Dodge Durango, and 2018-2019 Jeep Grand Cherokee
A malfunctioning antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Rear view Image May Not Display (22V-407)
Models Affected: 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs
The radio software may prevent the rear view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

High-Pressure Fuel Pump Failure (22V-406)
Models Affected: 2014-2020 Jeep Grand Cherokee, and 2014-2019 RAM 1500
A high-pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Stuck EGR Valve May Cause Loss Of Power (22V-284)
Models Affected: 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines.
The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Seat May Not Secure Properly (22V-181)
Models Affected: 2021-2022 Pacifica and 2021 Voyager
The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor.

Missing Weld From The Seat Back Frame To The Child Seat Tether Anchorage (22V-180)
Models Affected: 2021-2022 Jeep Grand Cherokee
These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”

Steering Assembly Bar Could Bind (22V-154)
Models Affected: 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles.
The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack. The problem could result in a loss of steering control.

ESC Light May Not Indicate Malfunction (22V-140)
Models Affected: 2021-2022 Dodge Durango, 2019-2022 RAM 2500, and 2019-2022 RAM 2500
An ABS control module software issue could prevent the electronic stability control (ESC) malfunction light from illuminating during certain conditions.

Chevy Equinox And GMC Terrain Driver Seat Squeaks And Rattles

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General Motors (GM) will be contacting the owners of certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain SUVs because the driver’s seat in these vehicles may have a defect that could affect the drivers safety. The vehicles involved are equipped with powerd driver seats without the memory function.

GM became aware of the problem in July 2022 during noise testing at their assembly plant, after a driver seat frame height adjust pivot bolt was discovered on the floor of one of the test vehicles. The problem was brought to the attention of GM’s Speak Up For Safety program and inspections of vehicles at GM assembly plants and parts returned to the supplier was initiated. GM identified several stripped or loose pivot bolts in power seat frames produced by the supplier between June 30, 2022 and July 15, 2022, and decided to conduct a safety recall.

According to the defect report, the seat frame supplier assembly process did not detect improperly torqued bolts. As a result, the driver seats in these vehicles may have a stripped or loose bolt at the seat frame height adjust pivot. If the seat frame height adjust pivot bolt comes out of the pivot joint, the seat structure may not properly restrain the occupant during an accident and could increase the risk of injury. Vehicle occupants may hear squeaks or rattles coming from the driver’s seat, and/or the seat may feel loose.

Owners will be asked to return to their dealers to have the driver’s seat inspected and replace the seat cushion frame, if necessary. GMC’s number for this recall is N222377890 and the NHTSA campaign number is 22V-724.

If your vehicle is experiencing repeated problems, it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Tesla Over-The-Air Software Update For Window Safety

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Tesla will be performing an over-the-air (OTA) software update on certain Model 3, Model S, Model X, and Model Y vehicles because the automatic window reversal system does not meet the Federal Motor Vehicle Safety Requirements for power-operated window systems. Over one million Tesla vehicles are included in this recall.

The vehicles affected include:

2017-2022 Tesla Model 3
2021-2022 Tesla Model S
2021-2022 Tesla Model X
2020-2022 Tesla Model Y

Tesla first became aware of the problem in August 2022, during production testing. Technicians identified a window automatic reversal system that had greater than expected variations in response to pinch detection. Tesla conducted additional testing on multiple models using several window positions, multiple spring rates, and gap designations. Tesla determined that the pinch detection and retraction performance in the test results exceeded the requirements of FMVSS 118, Section 5 (automatic reversal systems). When closing, the window may exert more force than safety requirements permit before retracting. The window may also retract less than the distance required. If a window is closing and detects an obstruction, the condition may increase the risk of a pinching injury to the occupant.

Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system. Notification letters are expected to be mailed on November 15, 2022. Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition. Tesla’s number for this recall is SB-22-00-013 and the NHTSA campaign number is 22V-702.

Nissan Titan And Frontier Trucks
Roll-Away Risk Recall Expanded

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The owners of certain 2020-2023 Nissan Titan and 2020-2023 Nissan Frontier trucks equipped with 9-speed transmissions, could experience an unexpected vehicle roll-away. A fix for the problem is still under development and Nissan is continuing to investigate whether other Nissan or Infiniti automobiles could be affected.

The problem began in June 2022, when Nissan initiated a recall (22V-457) for certain Nissan Titan and Frontier vehicles manufactured from December 13, 2019, to June 14, 2022. These vehicles were experiencing a potential non-engagement of the parking pawl due to contact between the edge of the parking pawl and the boss on the transmission case. As a result, vehicles could unexpectedly roll away if they were in “Park” but the parking brake was not applied.

In July, Nissan received another report from the Canton, MS plant, that a 2022 Nissan Frontier vehicle produced after June 14, 2022, had moved after being placed in the ‘P” Park position. Nissan investigated the incident and conducted duplication testing to recreate the condition. They found that this issue appeared to be different than the one in recall 22V-457. This problem appeared to be related to an insufficient lifting force of the parking pawl due to friction between the parking rod and the parking wedge. Nissan initiated a quality hold on all 2020-2023 Titan and Frontier vehicles and conducted a plant audit that identified 11 out of 83 vehicles with the subject condition.

The investigation to date indicates that resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’ If the driver does not engage the parking brake, potential vehicle movement could increase the risk of injury or crash.

Nissan has decided to conduct a recall campaign due to the safety risk of a potential vehicle roll-away condition. Nissan’s investigation is ongoing, and the final recall fix is still under development. Nissan will be notifying all owners of the affected vehicles, including those that received a letter under recall 22V-457. The interim notification will include instructions advising owners to apply the parking brake whenever they park their vehicle. The NHTSA campaign number for this recall is 22V-671.

If your vehicle is experiencing repeated problems like the ones listed above, it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!