Certain 2019-2024 Jaguar I-PACE SUV electric vehicles are facing a critical issue that could pose a potential threat of vehicle fires due to excessive heat buildup inside the high-voltage battery. The Jaguar Product Safety and Compliance Committee (PSCC) identified this problem in February 2022 through the Jaguar Land Rover (JLR) critical concerns reporting process. As a result, Jaguar initiated a thorough investigation into the matter.
To address the issue, Jaguar collected the batteries from the affected vehicles and conducted meticulous inspections at their testing facilities. Subsequently, the batteries were sent back to the supplier for further and more detailed analysis. In addition, Jaguar acquired Diagnostic Over The Air (DOTA) data for comprehensive examination and evaluation.
According to the defect report, specific 2019-2024 Jaguar I-PACE SUV electric vehicles have experienced instances of thermal overload, which can manifest as smoke or fire. The overheating primarily occurs beneath the vehicle, where the high-voltage traction battery is located. While investigations are still ongoing, Jaguar has proactively decided to install software that will effectively monitor the battery’s status.
Owners of the affected vehicles will receive notifications regarding the issue. They can visit a dealer or opt for an over-the-air (OTA) update to have the battery energy control module software updated. This updated software will continuously monitor the operational status of the battery pack assembly, identifying conditions that may lead to a thermal overload. In order to ensure safety, the software will provide enhanced driver warnings regarding the battery’s condition. When a risk is detected, the charging capacity of the High Voltage battery will be limited to 75%. A warning message will alert the driver, accompanied by instructions in the Owner Guide, which will direct them to take their vehicle to a Jaguar retailer for diagnosis and, if necessary, repair. The retailer will conduct a thorough inspection and, if required, replace the affected battery module or pack.
Jaguar has assigned the identification number H441 to this recall, while the NHTSA campaign number is 23V-369.
