According to a consumer complaint survey report, the category most complained about by consumers in 2010 was the auto industry. The survey, carried out collectively by the Consumer Federation of America, the National Association of Consumer Agency Administrators, and the North American Consumer Protection Investigators, looked at over half a million complaints in different states around the country. For a second year in a row, they found that automobile related problems topped the list. Some of the most complained about categories included misrepresentations in advertising or sales of new and used cars, lemon vehicles, faulty repairs, leasing and towing disputes.

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