Category Archives: Lemon Alert

Nissan Armada & Infiniti QX80 Engine Stall

Posted on by

Owners of certain 2020-2021 Nissan Armada and 2020-2021 Infiniti QX80 SUVs equipped with V8 engines could experience a fuel system problem that could result in an unexpected engine stall. Nissan learned of a potential issue on these vehicles in June 2020 and initiated an investigation which has lead to the recall of approximately 24,000 vehicles.

According to the defect report, the fuel pump module was not designed to manufacturer specifications and could fail. During the impeller manufacturing process, a buildup of molten plastic on the injection moulding machine cylinder tip could cause the density of the impeller to be out of specification. Fuel inside the fuel pump can cause the impeller to swell, increasing friction between the impeller and inlet cover. Eventually the fuel pump will bind internally and the engine will stall.

Owners receiving notices will be asked to return to the dealers to have the fuel pump module replaced. Nissan’s number for this recall is R21A2, Infiniti’s number for this recall is R21A3 and the NHTSA campaign number is 21V-373.

2021 Jeep Cherokee Transmission Leak

Posted on by

transmission hose leakIn March 2021, Chrysler / FCA USA Vehicle Safety and Regulatory Compliance (VSRC) organization received information about a potential trend in engine fires in certain Jeep Cherokee vehicles equipped with automatic transmissions.

The investigation found the problem to be that certain 2021 Jeep Cherokee SUVs were manufactured with transmission oil cooler (TOC) hoses with rubber that had been incorrectly cured. The suspect period began on January 19, 2021 and ended on March 8, 2021, when all suspect TOC hoses were removed from vehicle production.

According to the defect report filed with the NHTSA, incorrectly cured rubber could allow the hose to weaken and rupture. Transmission fluid leaking from the ruptured hose could contact an ignition source and lead to a vehicle fire. A vehicle fire increases the risk of injury to occupants, persons outside the vehicle and could result in property damage.

Owners receiving notices will be asked to return to their dealerships to have the TOC hoses inspected and replaced as necessary. Chrysler’s number for this recall is Y18 and the NHTSA campaign number is 21V-310.

2017 Jeep Patriot
California Lemon Law Buyback

Posted on by

Our client was very happy to buy her 2017 Jeep Patriot.

Her first visit to the authorized dealership was on July 31, 2017. She had multiple concerns that she shared with her service advisor. The tire light was on but all pressures were fine. The passenger front window would not go up with the driver side switch. There was also a problem in that the vehicle would only run for a few minutes when started with the remote.

The next visit was on November 10th because the check engine light was on.

Her last visit was December 6 and her Jeep Patriot was in the shop for 29 days as the check engine light was on again.

She contacted us in January and spoke with Barry L. Edzant, a California Lemon Law Attorney Specialist. He asked her to send our office some documents for him to review. After his review and consultation the client decided she wanted Barry to represent her.

A letter was submitted to FCA, USA demanding they buy back her vehicle under the California Lemon Law. FCA agreed to do so and reimbursed our client her down payment, all payments made, her registration, paid off the vehicle loan minus a mileage deduction the manufacturer is entitled to under the Lemon Law. They also paid the attorney fees. Needless to say our client was thrilled.

If you think your vehicle might be a lemon please give our office a cal and speak with Barry L. Edzant. The toll free phone number is 888-395-3666. Find out your rights under the California Lemon Law.

Unsecured Side Curtain Air Bags Found In GM Vehicles

Posted on by

General Motors has decided that a safety defect affecting airbags exists in certain 2010-2015 and 2017 Buick Enclave, 2010-2019 Chevrolet Traverse and 2011-2016 GMC Acadia vehicles.

According to the defect report, in October 2020, a third-party vehicle repair business contacted GM requesting repair assistance on a 2018 Buick Enclave. After removing the headliner to attempt to repair a sunroof water leak, the repair shop identified two fasteners that were not installed and one missing weld nut attaching the roof-rail airbag (RRAB) to the vehicle. Further investigation found that certain stampings associated with the connection of the roof rail airbag to the vehicles had damaged, out of position or missing weld nuts. Although the problem was identified during vehicle assembly, the repairs may have been missed or preformed incorrectly.

GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts GM’s number for this recall is N202321200 and the NHTSA campaign number is 21V246.

Mercedes Benz Floor Mat Carpets Wet

Posted on by

An investigation into reports of water intrusion into the passenger compartment of certain 2020-2021 Mercedes Benz GLE and GLS, cars and SUVs has led to a recall of over 6,000 vehicles. Owner notifications are expected to be mailed out in June.

According to the defect report, at the end of May 2019 Mercedes Benz launched an investigation into customer complaints of water intrusion into the driver and passenger side foot wells of certain GLE and GLS vehicles. The investigation revealed a deviation in the assembly process of the air conditioner drain hoses that would allow the drain hose to disconnect and condensation to enter the passenger compartment. If a significant volume of condensation enters, it could cause corrosion and/or short circuits to electrical components.

NOTE: Drivers may experience problems with door locks and the vehicles emergency call (eCall) feature; the engine may not start or may enter limp-home mode. Sings that the problem exists include wet carpets in the front foot wells and fogged windows.

Vehicles Affected Include
2020 GLE350
2020 GLE450
2020 GLE580
2020 GLS450
2020 GLS580
2021 AMG GLE53

Dealers will inspect and correct the installation of the air conditioner drain hoses, as necessary. The NHTSA recall Campaign Number is 21V-288.

2021 Porsche Cayenne – Rear Axle Lock Nuts Could Break

Posted on by

Porsche North America, Inc. (Porsche) will be contacting the owners of certain 2021 Cayenne vehicles because of a problem affecting the rear axle suspension. The Porsche models affected include 2021 Cayenne, Cayenne S, Cayenne Turbo, Cayenne GTS, Cayenne Coupe, Cayenne S Coupe, Cayenne Turbo Coupe, and Cayenne GTS Coupe.

According to the defect report, lock nuts on the trailing arm of the rear axle have not been manufactured according to specifications. The problem could cause a loose thread connection that may allow respective suspension components to move beyond the intended position. If the screw connection fails, the driver could experience a sudden loss of driving stability with a significant change to driving behavior and a loss of vehicle control. Drivers may notice noises and vibrations due to the loosening of the connection, but these warning sings are not guaranteed.

Porsche will instruct owners of affected vehicles to return to their dealers to have the lock nuts replaced. The recall is expected to begin June 2021. Porsche’s number for this recall is AMA9 and the NHTSA campaign number is 21V-271.

2021 Infiniti Q50 And Q60 Engine Stall

Posted on by

In February, Nissan initiated an investigation into reports of an illuminated Malfunction Indicator Lamp (MIL), reduced power and engine stalling in some 2021 Infiniti Q50 And Q60 vehicles. This investigation has resulted in a recall affecting approximately 13,000 vehicles.

According to the defect report, the engine control module (EMC)in the subject vehicles has a software function that prevents unintended acceleration based on monitoring torque input. A problem was found with the EMC software which prevented it from correctly reducing engine speed after an excessive torque detection. As a result, the vehicle would go into limp mode, reducing engine power, illuminating the MIL and eventually stalling. Nissan has received one report of an accident without injuries potentially related to this issue.

Infiniti will be notifying owners to return to their dealerships to get the ECM software reprogrammed. Infiniti’s number for this recall is R20C5 and the NHTSA campaign number is 21V-234.

2018 Chevrolet Tahoe Repeated Repair Attempts

Posted on by

Our client purchased a 2018 Chevrolet Tahoe and was very happy.

Her first visit to the Chevrolet dealership was on April 9, 2019 because the heater was blowing out luke warm air when she had the temperature up to 83-85 degrees. It also was having a rough idle in the morning.

The next visit was on August 12 due to the fact that the Tahoe had a knocking engine noise upon start up.

She was back again on October 7th because the cold idle was idling intermittently, and after the vehicle had warmed up, there was a loud knock noise coming from the engine. Also when the HVAC control was set to any temperature above 75 degrees, the air was hot.

She brought the vehicle to the dealership again on November 18th. The check engine light was on, the engine was running rough when at a complete stop and while using the AC and setting it to a low temp, the AC was blowing out cold air and then would become warm air.

The last visit was on January 27, 2020 and the check engine light was on again.

This is when she called to talk to Barry at the Law Office of Barry L. Edzant as she was very frustrated and wanted to know what her rights were under the California Lemon Law. After speaking with him and his reviewing some paperwork, Barry felt that she met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on her behalf to General Motors Corporation.

GMC decided to repurchase the 2018 Chevy Tahoe. The manufacturer reimbursed our client for the down payment, all payments made to date, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. They also paid for all attorney fees. Our client was so excited about the outcome.

If you have having problems with your vehicle and think your vehicle may be a lemon, please contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666. He’ll be happy to answer your questions about the lemon law.