safety defect – California Lemon Law blog

Toyota has announced a safety recall involving the instrument panel in certain Toyota and Lexus vehicles from model years 2023–2025. The issue stems from a software error that may cause the 12.3-inch instrument panel monitor to fail at vehicle startup, leaving drivers without critical information such as vehicle speed, brake system warnings, and tire pressure alerts.

This recall covers some of Toyota and Lexus’ most popular models, including the Toyota RAV4, Toyota Highlander, Toyota Tacoma, Toyota Venza, Toyota Camry, Toyota 4Runner, and Lexus LS, RX, and TX.

What’s Causing the Instrument Panel Failure?

The affected vehicles use a 12.3-inch combination meter display in the instrument panel to show gauges, warning lights, and important driver information. Toyota discovered that the system’s software was improperly programmed, causing unnecessary data to be repeatedly written to its memory device.

Over time, this accelerated memory wear can cause the monitor to go blank at startup and remain in that state. If this happens, drivers may miss critical warnings—such as brake system malfunctions or tire pressure alerts—if they don’t notice the redundant notifications displayed on the center multimedia screen.

Driving without these visual warnings increases the risk of a crash or injury.

Which Toyota and Lexus Models Are Affected?

The recall includes the following models equipped with the 12.3-inch combination meter:

2024–2025 Lexus TX
2024–2025 Lexus LS
2025 Lexus RX
2023–2024 Toyota Venza
2023–2024 Toyota RAV4 Prime
2023–2025 Toyota RAV4
2023–2025 Toyota Highlander
2023–2025 Toyota GR Corolla
2023–2025 Toyota Crown
2024–2025 Toyota Tacoma
2024–2025 Toyota Grand Highlander
2025 Toyota Crown Signia
2025 Toyota Camry
2025 Toyota RAV4 Plug-in Hybrid (PHEV)
2025 Toyota 4Runner

Timeline of Toyota’s Investigation

February 2024: Toyota received reports of blank instrument panels and began investigating.
July 2025: Toyota concluded that redundant warnings in the center multimedia display reduced safety risks, so it launched a Customer Satisfaction Campaign and notified NHTSA.
September 2025: Following discussions with NHTSA, Toyota decided to issue a voluntary safety recall.

As of September 2025, Toyota had confirmed 14 field technical reports and 381 warranty claims related to the issue.

Recall Remedy: What Owners Should Expect

Toyota and Lexus dealers will correct the problem at no cost to owners:

Non-PHEV vehicles: Dealers will update the instrument panel software.
PHEV vehicles: Dealers will inspect the instrument panel assembly and either replace it or update the software as needed.

Owner notification letters are expected to be mailed starting October 27, 2025.

Toyota recall numbers: 25TB08 and 25TA08
Lexus recall numbers: 25LB05 and 25LA05
NHTSA campaign number: 25V-595

Certain 2025 Acura RDX vehicles may have a problem with the electric power steering (EPS) system software. The software may not be properly calibrated, which can cause the EPS system to enter fail-safe mode and result in a sudden loss of power steering assist.

This issue can make steering more difficult, especially at lower speeds, increasing the risk of a crash.

What Causes the Power Steering Problem

During the development of the 2025 Acura RDX EPS software to meet California Idle Stop OBD requirements, Honda’s Tier 2 supplier mistakenly set the EPS target returnability Integrated Dynamics System (IDS) gain to an incorrect value.

This mis-calibration can trigger the problem under specific conditions:

When the driver makes a sharp steering input during a turn
When IDS is in Comfort mode
When the Lane Keeping Assist System (LKAS) is active

In these scenarios, the EPS target returnability output may exceed the system’s safety threshold, causing the system to falsely detect a fault and enter fail-safe mode—cutting off power steering assist.

Timeline of Discovery

October 2024: Honda received the first complaint and began investigating.
March 2025: Investigation efforts continued with further analysis.
May 29, 2025: A dealership review revealed that the customer’s driving mode could be a factor.
July 2025: Honda and its supplier continued in-depth testing and analysis.
August 19, 2025: Honda determined the issue could present a safety risk.
August 28, 2025: Honda confirmed a safety defect and announced a recall.

Between August 2024 and August 2025, Honda received 84 warranty claims related to the issue but reported no injuries or deaths.

The Fix

Honda dealers will reprogram the EPS software on affected Acura RDX vehicles.

Owner notification letters will be mailed starting October 20, 2025.
Honda Recall Number: GMS
NHTSA Campaign Number: 25V-582

If you drive a Chevrolet Silverado, GMC Yukon, or Cadillac Escalade equipped with the 6.2L V8 engine (RPO L87), your vehicle may be at risk of sudden engine failure due to defective engine components. (Safety Recall N252494001 and NHTSA campaign number 25V-274)

Vehicles Affected by the Recall

Chevrolet: Silverado 1500, Suburban, Tahoe (2021–2024)
GMC: Sierra 1500, Yukon, Yukon XL (2021–2024)
Cadillac: Escalade, Escalade ESV (2021–2024)

Over 600,000 GM vehicles are included in this recall.

The Engine Defect Explained

The recall stems from manufacturing defects in the connecting rods and crankshaft, which may include:

Sediment in connecting rods and crankshaft-oil galleries
Crankshaft dimension issues
Improper surface finishing

These defects can lead to engine failure, posing a serious safety risk.

Potential Dangers and Symptoms

According to GM, drivers may notice warning signs before total engine failure, including:

Unusual Engine Noises – Knocking, banging, or metallic sounds
Check Engine Light – Illumination of the dashboard warning light
Performance Problems:
- Hesitation or stumbling during acceleration
- High or unusual RPMs
- Abnormal or rough shifting
- Reduced propulsion or loss of power
- No-start condition (engine fails to start)

If the engine fails while driving, drivers may lose propulsion, significantly increasing the risk of a crash. GM has already linked the defect to 12 potential crashes and 12 reported injuries in the U.S.

The Official GM Remedy

General Motors dealers will inspect affected vehicles. Depending on results, remedies include:

Higher Viscosity Oil – Offers added protection against component wear
New Oil Fill Cap & Oil Filter Replacement
Owner’s Manual Insert – Updated guidance for owners

Is My Vehicle Safe to Drive?

While GM notes that the condition does not affect braking or cause an abrupt stop, an engine failure during operation will cause a loss of propulsion, requiring drivers to coast and maneuver to the side of the road. This can create a serious safety hazard.

Until recall repairs are complete, GM advises owners to stay alert for unusual engine noises, warning lights, and changes in performance.

California Lemon Law: Your Rights as a Consumer

If you’re a California resident and your Chevrolet, GMC, or Cadillac has been in the shop multiple times for the same issue, or if you’ve lost significant time without your vehicle, you may qualify for relief under the California Lemon Law.

Lemon law protections may entitle you to a:

Buyback (refund)
Vehicle replacement
Cash compensation

Our experienced California Lemon Law attorneys can guide you through the process and ensure you receive the compensation you deserve.

What to Do If Your Vehicle is Affected

Schedule a Dealer Inspection – Don’t wait until your engine fails; get ahead of the issue.
Document All Repairs and Symptoms – Keep records for potential lemon law claims.
Call for a Free Case Review – If you’ve had repeated problems, call 1-866-785-4477 for a free California Lemon Law consultation.

Final Thoughts

The 6.2L V8 engine defect in GM vehicles is a serious safety concern affecting hundreds of thousands of drivers. If you own a 2021–2024 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, Yukon, or Cadillac Escalade, don’t wait for the engine to fail — take action now to protect your safety and your rights.

✅ Free Case Review: Contact our California Lemon Law attorneys today at 1-866-785-4477 or fill out our online form at the top of the page to learn if your GM vehicle qualifies for a buyback, replacement, or compensation.

If you’ve recently purchased a Tesla Cybertruck, you’re probably enjoying the attention it brings — but there’s something new owners need to be aware of. Tesla has issued a recall affecting about 46,000 2024-2025 Cybertrucks due to a faulty exterior trim panel that could detach while driving.

This isn’t just about aesthetics — it’s a real safety issue and could raise serious Lemon Law concerns here in California.

What’s the defect?

The problem lies in a trim piece along the windshield, called the cantrail panel. Tesla says it may have been attached using the wrong adhesive. As a result, the panel could come loose and separate from the vehicle while you’re on the road.

If you’ve already noticed unusual wind noise or seen Cybertruck owners post about missing trim — this might explain it.

What’s Tesla doing about it?

Tesla has already started performing repairs, which involve replacing the entire cantrail assembly. Owners aren’t expected to pay out of pocket for the fix, but the availability of parts — and service appointments — can vary widely.

Why Lemon Law applies here in California

Tesla has had a mixed track record when it comes to customer service and timely repairs. If this defect has left your vehicle in the shop for a long period, or if your Cybertruck has other unresolved issues, you could be protected under California’s Lemon Law.

You may qualify if:

You’ve experienced repeated or serious safety-related issues
Tesla can’t fix the defect within a reasonable number of attempts
Your vehicle has been out of service for 30+ total days under warranty

It doesn’t matter if your truck is new or leased — what matters is whether it’s safe, reliable, and performing the way it should.

What you can do right now:

Check your paperwork to see if you’ve already reported trim or body issues
Schedule your repair as soon as possible — and keep all documentation
If you’ve already had problems with build quality or multiple repair visits, it may be time to explore your legal options

Don’t assume you have to live with poor fit and finish. California law is on your side, and in most cases, you can pursue a Lemon Law claim without paying anything out of pocket. If your Cybertruck has already spent more time in the shop than on the road, let’s talk. You may be entitled to a replacement or refund — and we can walk you through what that looks like. Call Now for a FREE Case Review at 888-395-3666 or fill in the contact form at the top of the page. Our experienced team is here to help you navigate the process and ensure you receive the compensation you deserve. Don’t wait – take action today to protect your rights as a California consumer!

According to Ford’s records, certain 2020-2021 Aviator vehicles were recorded as having the repair successfully completed, but may still be at risk due to the incorrect software installation. If the correct software update remedy is not installed on the vehicle, the manufacturing defect can cause a lower capacity cell to develop an internal short circuit, leading to a battery power off and potentially resulting in a vehicle fire.

The issue was first brought to Ford’s attention in November 2024, when an audit revealed insufficient data to confirm correct software application across all field service actions (FSAs) using the FDRS service tool. A team was formed to investigate further and created templates to track software lineage part numbers. In December 2024, Ford informed the National Highway Traffic Safety Administration (NHTSA) of the concern and discussed a plan to address the mismatched vehicles. After conducting an audit, it was found that 99.3% of the repairs conducted under recall 23S53 had the correct software installed. However, they identified specific vehicles that were recorded as receiving the remedy but still had software that did not address the safety risk.

To rectify the situation, Ford has approved a field action and will update the Battery Energy Control Module software for the affected vehicles. The company is not aware of any reports of accidents or injuries related to this condition. Dealers will correct the problem by updating the software with the correct version.

The recall number for this issue is 25S58, and the NHTSA campaign number is 25V-349. If you own a 2020-2021 Lincoln Aviator vehicle equipped with a 3.0L PHEV engine, and you receive a recall notice, contact your dealer for repairs to ensure your safety on the road.

A software error has been identified as the cause of rear view camera problems in certain Ford and Lincoln vehicles, prompting a field action to update the affected systems. The issue can cause the rear view camera image to delay, freeze, or not display when the vehicle is in reverse, potentially increasing the risk of accidents.

The National Highway Traffic Safety Administration (NHTSA) first contacted Ford about the problem in January 2025, after receiving 37 vehicle owner questionnaires (VOQs) regarding rear-view camera complaints on 2021-2023 Model Year Ford F-150 vehicles. An investigation by Ford’s Automotive Safety Office revealed that 15 of these complaints alleged a frozen rear-view camera image while in reverse, with an additional 18 related to SYNC and/or APIM concerns.

Further review by Ford’s Critical Concern Review Group (CCRG) and the SYNC engineering team led to the identification of the causal factors as specific SYNC4 software variants between 1.7 and 1.9. A read-across analysis revealed that other vehicle lines also utilized the affected software versions, resulting in a total of 232 warranty claims in North America.

The affected vehicles include various Ford models, such as the Bronco, F-150, Edge, Escape, and Expedition, as well as Lincoln models like the Nautilus, Navigator, and Corsair. The issue is caused by a software error in the accessory protocol interface module (APIM), which will be updated by a dealer or through an over-the-air update.

According to Ford, one minor crash resulting in property damage has been reported, but no injuries have been linked to this concern. To address the issue, Ford will be conducting a field action, with interim letters notifying owners of the safety risk expected to be mailed on June 16, 2025. A second letter will be sent once the remedy is available, anticipated for the third quarter of 2025.

Vehicle owners can identify this recall by Ford’s number, 25S49, and the NHTSA campaign number, 25V-315. It is essential for affected vehicle owners to take note of this issue and follow the instructions provided by Ford to ensure their rear view camera system is updated and functioning correctly to minimize the risk of accidents.

The vehicles affected include:

2021-2024 Ford Bronco
2021-2024 Ford F-150
2021-2024 Ford Edge
2023-2024 Ford Escape
2023-2024 Ford F-250 SD
2023-2024 Ford F-350 SD
2023-2024 Ford F-450 SD
2023-2024 Ford F-550 SD
2023-2024 Ford F-600 SD
2022-2024 Ford Expedition
2022-2025 Ford Transit
2021-2023 Ford Mach-E
2024 Ford Ranger
2024 Ford Mustang
2021-2023 Lincoln Nautilus
2022-2024 Lincoln Navigator
2023-2024 Lincoln Corsair

In summary, a software error has been identified as the cause of rear view camera problems in certain Ford and Lincoln vehicles, and a field action has been initiated to update the affected systems. Vehicle owners are advised to be aware of this issue and take necessary steps to ensure their safety on the road.

A critical safety issue has been identified in certain Volvo cars, prompting thousands of owners to bring their vehicles in for repairs. The affected models include the 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. According to Volvo Cars, a production deviation in the battery module can cause a short circuit when the vehicle is fully charged and parked, increasing the risk of a fire.

The problem arises from a supplier process defect that can lead to an internal short circuit within certain battery cells. This can result in overheating of the battery cells, potentially causing a thermal event when the vehicle is parked and fully charged. Fortunately, Volvo Cars has not received any reports of incidents occurring while driving, and there have been no reported injuries, fatalities, or crashes related to this condition.

The investigation into the issue began in February 2024, after Volvo Cars received its first report of a thermal event. The company’s Critical Concern Action Process (CCAP) was initiated, and a technical investigation was conducted to determine the root cause of the problem. After completing the investigation in March 2025, the Critical Concern Management Team (CCMT) decided to prepare for a recall due to the increased risk to motor vehicle safety.

To address the issue, Volvo Cars is advising owners of affected vehicles not to charge their cars until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary, and update the software to monitor the battery. Owner notification letters are expected to be mailed on May 15, 2025.

The recall affects a range of Volvo models, including:

2020-2021 S90
2020-2022 S60
2020-2022 V60
2022 V90
2020-2022 XC60
2020-2022 XC90

Volvo Car’s number for this recall is R10312, and the NHTSA campaign number is 25V-179. Owners who receive recall notices are encouraged to contact their local dealerships to schedule the necessary repairs.

Note: Owners are advised to take precautions to minimize the risk of a thermal event. By not charging their vehicles until the remedy has been completed, owners can help prevent any potential fires.

Ford Explorer Axle Problem
Certain 2020-2022 Ford Explorer Vehicles May Still Be at Risk

A critical issue affecting certain 2020-2022 Ford Explorer vehicles has come to light, despite previous repair attempts under recalls 23V-199 or 22V-255. The problem lies in the rear axle horizontal mounting bolt, which may fracture and cause the driveshaft to disconnect. This can lead to a loss of forward power, increased risk of crash and injury, and even unintended vehicle movement.

The root cause of the issue is attributed to a software tool malfunction that failed to upload the correct software update to the vehicle during previous repair attempts. As a result, the underlying condition specified in Safety Recalls 23S16 / 23V-675 and 22S27 / 22V-255 may still exist, putting drivers and passengers at risk.

The Technical Explanation

Affected vehicles were built with a 3-point mounted axle design, which can lead to a fracture of the rear axle horizontal mounting bolt. When powertrain torque is applied through the driveline, it causes axle rotation, exerting a bending force on the rear axle bolt. Repeated peak torque events, typically experienced during launch events, can cause fatigue failure of the bolt. This can result in a loud, grinding, binding, or clunking noise, as well as severe vibration.

The Consequences

If the rear axle bolt breaks, the driveshaft or half-shafts may become disconnected, leading to a loss of forward power and transmission torque to the rear wheels. This increases the risk of crash and injury. Furthermore, if the parking brake is not applied, the loss of primary park torque can allow the vehicle to roll in park, increasing the risk of crash and injury.

The Solution

To correct the problem, dealers will update the powertrain control module (PCM) software. Ford’s number for this recall is 25S22, and the NHTSA campaign number is 25V-166. It is essential that owners of affected vehicles take immediate action to have their vehicle repaired to prevent any potential accidents or injuries.

Tag Archives: safety defect

Toyota & Lexus Instrument Panel Failure