According to Ford’s records, certain 2020-2021 Aviator vehicles were recorded as having the repair successfully completed, but may still be at risk due to the incorrect software installation. If the correct software update remedy is not installed on the vehicle, the manufacturing defect can cause a lower capacity cell to develop an internal short circuit, leading to a battery power off and potentially resulting in a vehicle fire.
The issue was first brought to Ford’s attention in November 2024, when an audit revealed insufficient data to confirm correct software application across all field service actions (FSAs) using the FDRS service tool. A team was formed to investigate further and created templates to track software lineage part numbers. In December 2024, Ford informed the National Highway Traffic Safety Administration (NHTSA) of the concern and discussed a plan to address the mismatched vehicles. After conducting an audit, it was found that 99.3% of the repairs conducted under recall 23S53 had the correct software installed. However, they identified specific vehicles that were recorded as receiving the remedy but still had software that did not address the safety risk.
To rectify the situation, Ford has approved a field action and will update the Battery Energy Control Module software for the affected vehicles. The company is not aware of any reports of accidents or injuries related to this condition. Dealers will correct the problem by updating the software with the correct version.
The recall number for this issue is 25S58, and the NHTSA campaign number is 25V-349. If you own a 2020-2021 Lincoln Aviator vehicle equipped with a 3.0L PHEV engine, and you receive a recall notice, contact your dealer for repairs to ensure your safety on the road.