The Law Offices of Delsack & Associates, P.C. were recently contacted by a 2013 Toyota Prius owner who was experiencing repeated problems with her vehicle. The EV had been in for repairs on three (3) separate occasions, was out of service in the hands of the manufacturer for more that 62 days, and the problems were still not fixed. She had complained to the Toyota dealer on many occasions about issues which included defective:

  • Vehicle Paint
  • Windshield (etched Spots/Distortion)
  • Back Glass
  • Right Rear Quarter Glass
  • Driver’s Side Window
  • Right Rear Window
  • Spoiler

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Shortly after purchasing his new 2013 Nissan Pathfinder, a California resident began experiencing transmission problems that would result in loss of engine power while operating under normal driving conditions. He had taken it in for repairs on three separate occasions for problems which included a defective transmission, torque converter, and transmission control module (TCM). The vehicle was also subject to Service Bulletin (NTB12-035) for problems with the TCM and the powertrain control module (PCM), as well as an NHTSA Investigation (DP12004) for transmission damage due to contamination by engine coolant. (According to the NHTSA website, the Office Of Defect Investigation (ODI) has received 512 consumer complaints regarding transmission problems in certain Nissan Pathfinders.) Continue reading →

After several unsuccessful attempts of trying to get her 2011 Buick Lacrosse CX fixed, a California resident contacted the Law Offices of Delsack & Associates, P.C. to see if she qualified for protection under the California Lemon Law.

The sedan was purchased in June 2012 and by August 9, 2012, it had been taken in for the first time to have problems fixed. She subsequently provided GMC at least six (6) more repair opportunities involving several substantial defects. Continue reading →

We recently represented a client living in Livermore, CA, regarding his 2012 Mercedes Benz C250w. Nine months ago the car started leaking oil. He had given the Mercedes-Benz authorized dealership at least four opportunities to make the necessary repairs. In total the vehicle was in the dealer’s shop for more than 45 days and the oil leak still was not fixed! Continue reading →

(Note: Names have been omitted and some information may have been changed to protect client privacy.)

The California Lemon law provides remedies for purchasers of vehicles that repeatedly fail to meet the standards of quality and performance as provided under the manufacturer express warranty. If a vehicle is purchased “used”, the new owner will usually be protected by the lemon law for the remainder of the warranty. This was the case with a client of ours from Carson, California who bought a certified pre owned (CPO) 2008 Audi A6 from a dealership in Long Beach. Continue reading →

You may have recently received a letter from the manufacturer of your car or truck offering you a trade-in of your vehicle for one of the manufacturer’s new vehicles. While this may at first glance look like a good deal, if you look closely you’ll see the manufacturer is probably only offering you the opportunity to trade up to a newer model. Under this trade in offer you would have to pay off the balance of your existing loan or lease, plus pay the mileage deduction allowed under the California law. Continue reading →

A man from Simi Valley California contacted us about his 2008 GMC Acadia. It had over 50,000 miles on the vehicle but his recurrent problems had started at just over 5,000 miles. He kept having problems with the steering column and transmission. After 10 repairs he decided it was time to call the Law Offices of Delsack & Assoc. He was a previous client of Mr. Delsack’s so he knew the drill. He emailed us copies of his purchase agreement, repair orders, registration, and title (he owned the vehicle). Mr. Delsack reviewed the paper work and called him as he thought his vehicle qualified under the California Lemon Law and agreed to represent him again. Continue reading →