Tag Archives: fire risk

Volkswagen Charging Cable Could Overheat

Posted on by

Volkswagen Group of America, Inc., particularly its Audi division, is facing a significant challenge with its 220V/240V charging cables. Owners of certain 2019-2024 Audi models are being notified due to a defect that could lead to the overheating and potential fire hazard of the outlet or charging cable. This alarming issue affects a range of models, including:

  • 2021-2022 Audi A7
  • 2020-2021 Audi A8
  • 2019-2024 Audi E-Tron
  • 2022-2024 Audi E-Tron GT
  • 2022-2024 Audi Q4 E-Tron
  • 2020-2024 Audi Q5
  • 2022-2024 Audi RS E-Tron GT

The problem first came to light in September 2020 when cases of melting and overheating at the industrial socket (NEMA 14-50) were reported during the use of the industrial 220V/240V plug with 40 amperes. Audi’s thorough investigation, which involved requesting parts from the field and analyzing customer charging behavior, revealed that the vehicles and the provided charging equipment were not at fault. Instead, the cause was often linked to household power outlets and wiring, or circuit breakers not capable of handling the required electrical current.

Understanding that household power outlets and wiring might not be equipped to handle the necessary current, Audi initiated a service campaign that instructed customers to bring their charging equipment to an Audi dealer to modify the charging system control unit to a 50% power level for the industrial plug. Additionally, a warning label was attached to the control unit of the Audi compact charging system, advising on safe usage.

Despite these measures, and the ability to charge at 100% current upon confirmation of adequate home power supply, further incidents of overheating and melting sockets were reported. As a result, in January 2022, Audi launched a safety recall, superseding the service campaign, to replace the affected charging cables with new ones equipped with temperature sensors. For unsold vehicles, the industrial charging cable will be replaced before delivery. As of the latest reports, Audi has identified 615 claims related to this issue from 08/05/2020 to 12/05/2023. Fortunately, there have been no reports of fires, crashes, or injuries connected to this problem.

Audi advises owners of the affected models not to use the 220V/240V compact/portable charging cable. Instead, they should use the 110V home charging cable or public charging stations until the issue is resolved. Owners can expect to receive interim notification letters by February 9, 2024, explaining the safety risks. A second notice will follow, detailing the availability of remedy parts, expected around mid-2024. Audi’s recall numbers are 93U6 and 93U8, with the NHTSA campaign number being 23V-842.

This recall underscores the importance of not only the quality of automotive products but also the compatibility and capacity of home electrical systems. Owners of the affected models are urged to heed the recall notices and take the necessary steps to ensure their safety.

2019-2023 Jaguar I-PACE Potential Fire From Overheating Battery

Posted on by

Jaguar Land Rover North America, LLC (Jaguar) is taking steps to address a potential safety concern involving certain 2019-2023 I-PACE vehicles. These vehicles were previously subject to recall 23V-369, but the earlier repairs may not have been executed correctly. This oversight could still leave the high-voltage battery at risk of overheating, potentially posing significant safety hazards.

Jaguar became aware of this issue in September 2023, triggered by a field report regarding a thermal overload incident in a vehicle that had previously undergone repairs as part of a prior recall (H441). An in-depth investigation into the matter revealed that the recall action for H441 had been mishandled by a retailer. In particular, the retailer had used an unauthorized service diagnostic tool, leading to the incorrect installation of essential software on the vehicle in question. Consequently, the safety defect persisted, even though the retailer had reported that the safety recall had been successfully completed.

This situation creates a lingering safety risk for affected vehicle owners. An improperly repaired vehicle continues to be vulnerable to conditions like thermal overload, which can result in potential fire or smoke issues. Such incidents can not only jeopardize the safety of vehicle occupants but also pose risks to individuals outside the vehicle and may cause property damage. What’s even more concerning is that the owners may remain unaware that the previous repair was not carried out correctly.

Fortunately, Jaguar is taking action to rectify the situation. Dealers will address the issue by updating the battery energy control module software, ensuring that the vehicles are brought up to the necessary safety standards. In the meantime, owners are strongly advised to park their vehicles outdoors and away from structures, as well as to charge them in the open until the recall repair is completed. This precautionary measure should be adhered to for 30 days after the repair has been finalized.

To help facilitate this important safety recall, Jaguar has assigned it the reference number H459, and it has been officially registered with the NHTSA under campaign number 23V-709.

Battery Fire Risk in Certain Lincoln Aviator and Ford Explorer Vehicles

Posted on by

Ford Motor Company (Ford) is taking action to address a safety concern with specific 2020-2022 Lincoln Aviator and 2020-2022 Ford Explorer vehicles that are equipped with 3.0L PHEV (Plug-in Hybrid Electric Vehicle) engines. These vehicles may have a manufacturing defect in one or more of the high voltage battery cells, which could lead to an internal short circuit and a potential battery fire.

Discovery of the Issue

Ford became aware of this issue in June 2023 when they received a report regarding thermal venting problems with the PHEV battery used in these vehicles. The report highlighted a 2021 model year Transit Custom in France experiencing PHEV battery thermal venting. Subsequent analysis, conducted by the battery cell supplier, revealed an internal short circuit in the vehicle’s high voltage battery pack, partly due to the presence of a folded anode tab, which occurred during the cell manufacturing process.

Ongoing Investigation

The supplier’s investigation indicated that another, as yet unidentified, factor is necessary for the folded anode tab condition to lead to battery thermal venting. The supplier is actively conducting component-level testing to pinpoint this second factor. While this factor remains unknown, the Ford Critical Concern Review Group (CCRG) has been working to identify the group of vehicles that may potentially have the cell folded anode tab condition.

Additional Incidents

Ford was aware of three more instances of cells with folded anode tabs in the field. These incidents involved a 2020 model year Aviator in the United States, resulting in PHEV battery thermal venting, another 2020 model year Aviator in the United States resulting in a Malfunction Indicator Light (MIL) but no battery thermal venting, and a 2020 model year Aviator in Canada, also resulting in an MIL but no battery thermal venting.

Preventive Measures

To address this issue, Ford has reviewed the cell supplier’s manufacturing process and made improvements during cell production to reduce the occurrence of the folded anode tab condition. The timing of these process enhancements has been used by the CCRG to determine the affected population of vehicles.

Recall Procedure

Owners of the affected vehicles will be notified and requested to visit their authorized Ford dealers for a Battery Energy Control Module (BECM) diagnostic test. If the test identifies a battery problem, the high voltage battery pack will be replaced at no cost to the owner. To check if your vehicle is part of this recall, refer to Ford’s recall number 23S53 and the NHTSA campaign number 23V-626.

2020-2023 Jeep Wrangler Fuel Leak

Posted on by

Some 2020-2023 model-year Jeep Wrangler vehicles may have been built with an unnecessary and unused frame stud that could puncture the fuel tank, potentially starting a fire. The suspect period began in October 2019, when frames with the extra frame stud were introduced into vehicle production, and ended on May 14, 2022, when frames with the frame stud were no longer used. The frames involved are Mopar Frame Assembly’s and the NHTSA Campaign Number is 23E-023.

The FCA Technical Safety and Regulatory Compliance (TSRC) opened an investigation into the problem as a result of an assembly plant report of some frames containing an extra frame stud. FCA reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data. Although there have been no warranty claims or field reports related to the problem, the FCA TSRC have decided to conduct a recall on all affected vehicles.

According to the defect report, some Mopar frame assemblies may have been manufactured with an extra frame stud that, when installed in a vehicle, could contact the fuel tank. Over time, the problem could result in a fuel leak and an increased chance of a fire.

Owners receiving notices will be asked to return to their Chrysler dealer to have their vehicle inspected. If there is a potential problem, the frame stud will be removed and the area will be painted. FCA US, LLC’s number for this recall is 28A and the NHTSA campaign number is 23V-191.

If you are having repeated problems with your Jeep Wrangler and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 or fill in the “Case Review” form at the top of this page, and get some great Lemon Law advice!

Chevy Bolt EV Potential Fire After Seat Belt Pretensioner Deployment

Posted on by

General Motors (GM) has decided that a defect affecting seat belt safety exists in certain 2017-2023 Chevrolet Bolt EVs. GM will be contacting owners of affected vehicles with instructions to return to their dealership to have the problem corrected by installing fire barriers.

GM first became aware of the problem in September 2022 after receiving a report of a 2018 Chevy Bolt EV that experienced a fire. The fire seemed to originate in the right side lower pillar in the area of the pretensioner. GM opened an investigation into the incident and identified a total of three field incidents where exhaust from a deployed pretensioner ignited carpet fibers near the B-pillar. By December, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.

The problem arises during certain crash conditions that require the front seat belt pretensioners to deploy. According to the defect report, the temperature of the exhaust from a deployed pretensioner may be sufficient enough to ignite carpet and other materials in close proximity to the pretensioner.

Owners receiving notices will be asked to return to their dealership to have a metal foil barrier added between the carpet and pretensioner. Some vehicles will also require the installation of a pretensioner cover that will prevent the ignition of carpet material from pretensioner exhaust.

This recall will be launched in two phases, under bulletins N222383790 and N222383791. Notification to owners of vehicles that require only the installation of the foil barrier is estimated to begin on January 30, 2023. Owners of vehicles that also require installation of the pretensioner cover will begin receiving interim notification on January 30, 2023, with a second notification when parts become available. The NHTSA campaign number for this recall is 22V-930.

Chevy Bolt Seat Belt Pretensioner Fire

2019 Ford Ranger HVAC Blower Motor Failure

Posted on by

Ford will be contacting the owners of certain 2019 Rangers because of a problem with the heating, ventilation and air conditioning (HVAC) blower motor in their vehicles. The trucks affected had their HVAC blower motor replaced between October 9, 2019 to November 22, 2019 as part of recall 19V-726.

According to the defect report, the replacement motor installed, may have been built with improper clearance between the electrical terminal and the base plate. If the terminal shorts against the plate, it could overheat, melt, smoke and/or ignite.

Ford will ask owners to return to their dealerships to have the HVAC blower motor inspected and replaced as necessary. Ford’s number for this recall is 20S12 and the NHTSA campaign number is 20V-137.

2020 Nissan Versa Fuel Smell

Posted on by

A small number of 2020 Nissan Versa owners will be contacted by the manufacturer regarding an issue with the fuel system in their cars. The vehicles affected were manufactured between the the dates of September 06, 2019 – September 23, 2019.

According to the defect report, a manufacturing deviation may have resulted in fuel tanks with insufficient wall thickness in one area. The low wall thickness, in combination with the burr trimming process, may have resulted in a small hole in the tank seam. If the owner fills the tank over half full, the tank could leak and a strong fuel smell will come from the rear of the vehicle. If the fuel leak comes in contact with an ignition source, there is a possibility of a vehicle fire.

Dealers will correct the problem by replacing the fuel tank. The NHTSA campaign number for this recall is 20V112.

2015-2018 Porsche Macan Fuel Smell

Posted on by

Porsche will be contacting the owners of certain 2015-2018 Macan SUVs because of a problem affecting the fuel system in their vehicles.

According to the defect report, under high load conditions there is a possibility that the fuel supply port at the filter flange of the fuel pump could contact the service cover. The supply port could develop hairline cracks over time, potentially leading to a fuel odor. Fuel leakage in the presence of an ignition source may increases the risk of fire.

Those receiving notices will be asked to return to their Porsche dealerships to have the fuel pump flange inspected and replaced as necessary. Technicians will also rework and apply a protective film to the fuel pump flange. Porsche’s number for this recall is ALA2 and the NHTSA campaign number is 20V-077.