The owners of certain 2014-2015 Chevrolet and GMC trucks and SUV’s equipped with base radio and an internal amplifier, could experience problems that will leave drivers with no audible warning indicators. This “No Chime Condition” will require that the vehicle be returned to the nearest dealership to have the radio software updated. The defect could leave drivers with no audible warning if the key is left in the ignition, the driver’s door is opened, or if the front passenger seat belt is not buckled. (Radio and chime functions are not restored until the battery is disconnected and reconnected.) Continue reading

According to recent reports from the New York Times, a group of eleven consumer and safety organizations are petitioning the Federal Trade Commission (FTC) to investigate used car dealership, CarMax, for deceptive advertising practices. The group claims that the dealership is advertising their pre-owned vehicles as passing a rigorous 125 point quality inspection, but the inspection fails to carry out the basic step of checking to see if there are any unfixed safety recalls affecting the vehicle. Continue reading

Ford has identified a software error in certain 2013-2014 Escape and C-Max vehicles that could cause a delayed deployment of the side curtain rollover air bags. According to reports filed with the NHTSA, the supplier of the Restraint Control Module (RCM), reversed polarity of the vertical axis sensing configuration file of the Safety Canopy System. The deployment of the safety canopy may be delayed in certain rollover circumstanced, potentially increasing the risk of injury during an accident. Continue reading

A recall involving certain 2013-2014 Chevy Cruze cars has consumers questioning whether they could be driving a lemon. General Motors initially issued the recall in September 2013 and have recently expanded their campaign to include approximately 171,000 more vehicles. Due to the increased quantity in cars affected, the Law Offices of Delsack & Associates have received calls from concerned Cruze owners who say that their automobiles are unsafe to drive and have been sitting in a repair shop for 30-45 days with no ETA when parts will be available. Continue reading

General Motors has identified a defect relating to motor vehicle safety in certain 2009-2014 crossover SUV’s. In the affected vehicles, the flexible steel cable connecting the safety belt to the vehicle at the outside of the front outboard seating positions can fatigue and separate as a result of occupant movement in and out of the seat. A fatigued or separated cable will increase the risk of injury to occupants during an accident. Continue reading

A safety defect on certain 2014 Cadillac CTS sedans will have owners retuning their vehicles to a manufacturer approved repair facility to have them fixed. The problem was first noticed at the beginning of this year, after GM received warranty claims from customers who said they experienced reduced driver visibility due to an inoperative windshield wiper system. Continue reading

Certain 2015 Cadillac Escalade and Escalade ESV automobile’s may not meet the requirements of the Federal Motor Vehicle Safety Standards (FMVSS) for occupant crash protection. The vehicles involved were manufactured between April 06, 2014 to May 13, 2014. GM’s recall number is 14220 and the NHTSA campaign number is 14V-259. Continue reading