Tag Archives: repeated automobile problems

Improperly Secured Clutch Pressure Line

Posted on by

Ford Issues Recall for Certain 2024 Mustang Models Due to Under Hood Fire Risk

Ford Motor Company (Ford) have identified a problem that could potentially lead to under hood fires in certain 2024 Mustang vehicles. Owners of the affected vehicles will receive notification letters with detailed instructions on how to get the necessary repairs. These letters are expected to be mailed by June 17th, 2024.

Discovery of the Problem

Ford became aware of the issue in April 2024 after receiving two reports of under hood fire allegations in 2024 Mustang models equipped with manual transmissions. Upon receiving these reports, Ford’s Critical Concern Review Group (CCRG) promptly conducted inspections of both vehicles to determine the root cause of the fires. Following their investigation, the company decided to issue a recall to address the identified defect.

Details of the Defect

The defect report indicates that the vehicle’s clutch pressure line may not be properly secured to the vehicle’s firewall stud. An improperly retained clutch pressure line can come into contact with hot exhaust components and potentially melt, leading to brake fluid leakage. Although this leakage does not affect the brake system’s fluid volume or functionality, it can significantly impact the clutch system. Specifically, the defect can result in an inability to change gears, and in certain situations, the engine may stall when the throttle is released. Moreover, if the leaked brake fluid accumulates near a hot surface, there is a risk of smoke and an under hood fire, posing a serious safety hazard.

Recall Details and Repair Process

To address this issue, Ford dealers will inspect the clutch pressure line and perform necessary repairs to ensure it is properly retained. The recall has been assigned Ford’s internal number 24S36, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-394.

What Should Owners Do?

If you own a 2024 Mustang, especially one with a manual transmission, it is crucial to stay informed about this recall. Keep an eye out for the notification letter from Ford, which will provide specific instructions on how to proceed with the necessary repairs. In the meantime, if you experience any issues with your vehicle’s clutch or observe any unusual smoke from under the hood , contact your local Ford dealer for repairs, immediately.

Could Your Vehicle Be A Lemon?

The Lemon Law is a consumer protection statute designed to provide relief to car buyers who purchase vehicles that fail to meet quality and performance standards. It ensures that consumers can seek recourse if their new car has serious defects that the manufacturer cannot fix within a reasonable number of attempts. An essential aspect of leveraging the Lemon Law is maintaining accurate and detailed paperwork whenever your vehicle undergoes repairs. This documentation includes repair orders, work performed, dates, and technician notes. Accurate records are crucial because they serve as evidence of the recurring issues and the attempts made to resolve them, which can substantiate a Lemon Law claim. Without proper documentation, proving that your vehicle qualifies as a “lemon” can be challenging, potentially hindering your ability to receive a replacement, refund, or compensation.

Ford Hybrid – Unexpected Neutral Shifting

Posted on by

Ford Escape GearshiftFord has discovered a problem affecting specific hybrid vehicles, including the 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair models. These vehicles may contain software that could cause the vehicle to shift into neutral unexpectedly.

Investigation and Findings

In March 2024, Ford’s Critical Concern Review Group (CCRG) initiated an investigation following field reports indicating that some vehicles were shifting to neutral after receiving a Hybrid Powertrain Control Module (HPCM) software update at dealerships. The powertrain controls and calibration team discovered that the new Hybrid Transmission Internal Park Module (HTIPM) software, which had been released for service in January 2024, was incorrectly detecting noise in the Park Motor Position Sensor. This led to the generation of erroneous Park Motor Position Sensor Diagnostic Trouble Codes (DTCs) U1010 and U1011.

Field Action Approval

On May 3, 2024, Ford’s Field Review Committee examined the issue and approved a field action to address the problem. According to the defect report, the affected vehicles received HPCM software that could force the vehicle into a neutral state while driving. As the vehicle coasts to a stop, the transmission will automatically shift to “Park”. Despite this issue, drivers retain functionality for power braking and power steering. Once the driver shifts back to drive, the vehicle enters a limp home mode, which provides limited torque at low speeds up to 30 mph.

Reported Incidents and Warranty Claims

Ford has reported 315 warranty claims in North America and 125 Vehicle Owner Questionnaires (VOQs) that may be related to this software issue. These incidents highlight the importance of addressing the defect to ensure driver safety and vehicle reliability.

Recall Details and Owner Notification

To rectify the problem, dealers will update the HPCM software free of charge. Ford plans to mail owner notification letters starting on May 23, 2024. For reference, Ford’s recall number for this issue is 24S33, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-330.

Owners of the affected vehicles are encouraged to contact their dealers promptly to schedule the necessary software update. Ensuring that your vehicle receives this update is crucial for maintaining optimal performance and safety.

Summary

  • Affected Vehicles: 2022-2024 Ford Maverick, 2020-2022 Ford Escape, and 2021-2022 Lincoln Corsair hybrid models.
  • Issue: Software may cause unexpected shifts into neutral.
  • Investigation Start: March 2024 by Ford’s CCRG.
  • Findings: Noise in Park Motor Position Sensor detected by HTIPM software, causing erroneous DTCs U1010 and U1011.
  • Action Approved: May 3, 2024, by Ford’s Field Review Committee.
  • Incidents Reported: 315 warranty claims and 125 VOQs in North America.
  • Solution: HPCM software update by dealers.
  • Owner Notification: Letters to be mailed starting May 23, 2024.
  • Recall Numbers: Ford 24S33, NHTSA 24V-330.

Hyundai Genesis Oil Feed Pipe Leak

Posted on by

Hyundai Motor America (HMC) is reaching out to owners of specific Genesis G70, G80, and G90 vehicles equipped with a 3.3-liter V6 turbocharged engine about a crucial safety concern. This issue involves the oil feed pipe that could potentially deteriorate and lead to oil leakage, posing a risk of engine compartment fires.

What’s the Problem?

The defect lies in the left hand (LH) turbocharger oil supply pipe within these vehicles. Prolonged exposure to high temperatures in the engine compartment can cause this pipe to crack, potentially resulting in oil leaks onto the exhaust manifold. Such leaks significantly increase the risk of engine compartment fires.

Investigation and Decision to Recall

HMC initiated an investigation into this issue in June 2023 after reports of similar incidents in foreign markets. The Data Review Committee (DRC) noted a concerning trend of turbocharger oil supply pipe repairs during colder seasons. After escalating the investigation to the Technical Review Committee (TRC) in February 2024, HMC confirmed the need for a safety recall.

The TRC observed repeat repairs related to a prior recall (Recall 003G – 19V-538) addressing oil leak issues caused by insufficient swaging of the turbocharger oil supply pipe fitting. The affected vehicles, including those addressed in the previous recall, were manufactured before a material change to stainless steel pipes was implemented by the supplier around August 2021.

Affected Vehicles and Reports

The recall affects approximately:

  • 14,186 model year 2019-2022 Genesis G70 vehicles
  • 7,372 model year 2018-2020 Genesis G80 vehicles
  • 6,881 model year 2017-2022 Genesis G90 vehicles

As of January 15, 2024, HMC has received 81 reports alleging the defect in the U.S. market. However, no confirmed crashes, injuries, or fires related to this issue have been reported.

Signs of Trouble

Owners should remain vigilant for signs indicating a potential problem with the oil feed pipe, including:

  • White smoke
  • Burning smell
  • Oil leaking onto ground surfaces

What Next?

All affected vehicle owners will receive notification by first-class mail, providing instructions to visit a Genesis retailer for replacement of the LH turbocharger oil supply pipe. The recall number assigned to this issue is 019G. The NHTSA campaign number is 24V-191, replacing the previous recall number 19V-538. Vehicles previously serviced under recall 19V-538 will require another repair.

RAV 4 SUV Squeaks And Brake Problems

Posted on by

The Toyota RAV4 is known as a compact SUV renowned for its dependable performance, adaptability, and impressive fuel efficiency. While it has earned a commendable reputation overall, certain model years have seen reported issues, prompting owners to navigate through a spectrum of challenges.

Some common problems experienced by RAV4 owners include:

Brake problems emerge as a recurring concern among RAV4 drivers, including issues such as premature brake pad and rotor wear, disconcerting brake noises, and unsettling brake fluid leaks. These problems not only compromise safety but also demand timely intervention from skilled mechanics to conduct thorough inspections and execute requisite repairs. The intricate interplay of brake system components necessitates meticulous attention to detail to ensure optimal functionality.

Another issue encountered by RAV4 owners revolves around squeaking noises emanating from various areas of the vehicle. These auditory disturbances could originate from suspension bushings, brake pads, or even interior trim pieces, confounding both drivers and mechanics alike in their quest for pinpointing the exact source. Addressing squeaking noises entails a systematic diagnostic approach, coupled with the technical acumen to remedy underlying causes effectively.

Transmission issues represent a notable headache for certain RAV4 owners, manifesting in the form of erratic shifting patterns, disconcerting hesitation, or ominous slipping sensations. Tackling these transmission problems often entails a multifaceted approach, including fluid replenishment, software updates, and in more severe instances, complete transmission overhauls.

Electrical problems cast a shadow of uncertainty over RAV4 ownership experiences, as drivers contend with an electrical system susceptible to a myriad of maladies. From temperamental sensors to glitchy infotainment interfaces and vexing electrical shorts.

Certain RAV4 models have encountered engine-related issues, ranging from excessive oil consumption and rough idling to outright engine stalling. These afflictions, though relatively rare, underscore the imperative of adhering to stringent maintenance protocols and promptly addressing emerging issues to safeguard the longevity and performance of the vehicle’s powerplant.

Subaru EyeSight Collision Detection: Safety and Consumer Concerns

Posted on by

Subaru EyeSightSubaru’s EyeSight collision detection system is a significant advancement in automotive safety technology, offering drivers an extra layer of protection on the road. The technology works by utilizing a combination of cameras and sensors that detect vehicles ahead and objects surrounding the Subaru vehicle. If the system anticipates a potential collision, it intervenes by automatically reducing engine power, helping to mitigate the force of impact and potentially preventing accidents.

Which Subaru Cars Have EyeSight?

EyeSight technology is available across several models in Subaru’s lineup, including the Impreza, Outback, Legacy, Crosstrek, Ascent, Forester, and WRX. With its widespread adoption, many drivers have come to rely on EyeSight as a crucial safety feature, particularly in congested traffic or challenging driving conditions.

However, despite its touted benefits, Subaru EyeSight has not been without its share of problems and consumer complaints. In recent years, reports of issues with EyeSight technology have surfaced, prompting concerns among Subaru owners and leading to legal actions.

Problems and Consumer Complaints

A nationwide class-action lawsuit filed in New Jersey federal court highlighted serious allegations regarding defects in Subaru vehicles equipped with EyeSight driver assist technology. According to consumers, these defects pose significant safety risks, with complaints ranging from malfunctions in the lane assist function to problems with the automatic braking system. One recurring issue reported by drivers is the system’s tendency to engage without reason, causing the lane assist function to intervene unexpectedly. Such erratic behavior can lead to confusion and potentially hazardous driving situations, undermining the confidence that drivers place in the technology.

Another common complaint revolves around the automatic braking system, which is designed to intervene in emergencies to prevent collisions. However, some Subaru owners have reported instances where the system failed to activate when needed or, conversely, activated unnecessarily, leading to abrupt stops and potentially dangerous situations on the road.

“Eyesight Unavailable”

In addition to concerns about functionality, some drivers have encountered frustration with the system displaying an “Eyesight Unavailable” message. This message can appear for various reasons, including camera obstructions, adverse weather conditions, or technical malfunctions. While the intention behind this message is to ensure the system’s reliability, its occurrence can leave drivers feeling vulnerable and uncertain about their vehicle’s safety features.

Despite the challenges and consumer complaints surrounding Subaru EyeSight, it’s essential to recognize the ongoing efforts by Subaru and other automakers to enhance the safety and reliability of their advanced driver assistance systems. As technology continues to evolve, addressing these concerns and improving the functionality of collision detection systems will be paramount in ensuring the safety and confidence of drivers on the road.

VW & Audi – Fuel Tank Suction Pump Failure

Posted on by

Volkswagen Group of America, Inc. (Volkswagen) will be contacting the owners of certain front-wheel drive Volkswagen and Audi vehicles because the suction jet pump seal inside the fuel tank could fail. This failure could allow fuel to flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

The problems started in August 2016 when Volkswagen determined there was a defect affecting vehicles built with a specific suction jet pump. A Recall (16V-647) was issued and the affected vehicles received an improved version (Version 1.1) of suction jet pump.

In April 2018 Volkswagen started to receive their first reports of suction jet pump failures and an investigation was started. During an analysis of these warranty claims and customer complaints (VOQ’s), the evaluation of the field performance of the improved version of the suction jet pump indicated an increased failure rate. The topic was discussed at the Product Safety Committee’s of Volkswagen and Audi and a recall for all front wheel drive vehicles that have been equipped with the improved version was decided (based on 1410 warranty claims on FWD vehicles with repair dates between 05/01/2016 and 12/31/2023)

The vehicles affected include:
2015-2020 Audi A3 Sedan
2015-2019 Audi A3 Cabriolet
2019-2020 Volkswagen Jetta GLI
2018 Volkswagen Golf Sportwagen GP
2018-2019 Volkswagen Golf Sportwagen A7
2015-2017 Volkswagen Golf Sportwagen
2015-2020 Volkswagen Golf GTI
2015-2020 Volkswagen Golf A7

The recall remedy component is a redesigned suction jet pump (Version 2.0) and has incorporated multiple changes/improvements. The remedy part has the part number 5Q0.201.029 A, the recalled part has the part number 5Q0.201.029.

Owners receiving notices will be instructed to return to their dealers to have the suction pump replaced. Volkswagen’s numbers for this recall are VW: 20UF/Audi: 20YF. The NHTSA campaign number is 24V-110. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed.

2021 Porsche Taycan: Repeated Problems and the California Lemon Law

Posted on by

The 2021 Porsche Taycan, with its promise of cutting-edge design and electric power, appeared to be a remarkable addition to the world of electric vehicles. However, it has encountered a series of repeated vehicle problems, predominantly concerning its electronics. A total of 13 recalls have shaken the reputation of this luxury electric car, raising doubts about its reliability.

1. Incorrect Brake Pad Wear Indicator (NHTSA Campaign Number: 23V-347, May 2023) One of the most recent issues has been the inaccurate activation of the brake pad wear indicator. This not only creates an unnecessary panic for owners but can also lead to unneeded brake replacements, adding to financial and environmental concerns.

2. Seat Belt Warning System Malfunction (NHTSA Campaign Number: 23V-176, March 2023) In March 2023, a recall was issued due to a malfunction in the seat belt warning system. This is a crucial safety feature in any vehicle, and its reliability is paramount.

3. Loose Retaining Ring May Cause Dislodged Air Strut (NHTSA Campaign Number: 22V-921, December 2022) In December 2022, a recall was prompted by the potential for a loose retaining ring to dislodge the air struts. This poses risks to the vehicle’s safety and passenger well-being.

4. Vehicle Display Malfunction (NHTSA Campaign Number: 22V-404, June 2022) Another electronic problem emerged in June 2022 with a recall addressing vehicle display malfunctions, emphasizing the importance of user-friendly interfaces in modern vehicles.

5. Driver and Passenger Seat Wire Harness Damage (NHTSA Campaign Number: 22V-278, April 2022) Reports of wire harness damage in driver and passenger seats led to a recall, underscoring the need for safety and comfort in the Taycan.

6. Child Seat Anchors May Be Obstructed (NHTSA Campaign Number: 22V-100, February 2022) In February 2022, a recall highlighted the potential obstruction of child seat anchors, compromising child safety in the Taycan.

7. Suspension May Be Misaligned (NHTSA Campaign Number: 22V-052, February 2022) Two separate recalls in February 2022 and March 2021 dealt with suspension issues. These problems included suspension misalignment and components not being tightened properly, affecting the vehicle’s stability and safety.

8. Incorrect Activation of Hazard Lights (NHTSA Campaign Number: 21V-794, October 2021) Another problem in October 2021 was the incorrect activation of hazard lights, which may confuse and inconvenience drivers.

9. Pressure Input Rod On Brake Booster May Be Loose (NHTSA Campaign Number: 21V-697, September 2021) A recall in September 2021 addressed the potential of a loose pressure input rod on the brake booster, which could impact braking efficiency.

10. Seat Belt Locking Retractor Malfunction (NHTSA Campaign Number: 21V-608, August 2021) August 2021 witnessed a recall due to seat belt locking retractor malfunctions, once again emphasizing safety concerns.

11. Software Error Can Cause Loss of Motive Power (NHTSA Campaign Number: 21V-486, June 2021) One of the most troubling recalls in June 2021 reported that a software error could lead to a loss of motive power, compromising safety and performance.

12. Front Lower Trailing Arms Not Forged Correctly (NHTSA Campaign Number: 21V-362, May 2021) In May 2021, it was discovered that the front lower trailing arms were not forged correctly, raising manufacturing concerns regarding suspension components.

13. Suspension Components Not Tightened Properly (NHTSA Campaign Number: 21V-157 March 2021.) Loose suspension components may detach, causing a sudden loss of vehicle stability and control, and increasing the risk of a crash.

These repeated vehicle problems with the 2021 Porsche Taycan cast doubts on its reliability. As electric vehicles gain popularity, customers are seeking dependable alternatives. For Taycan owners facing these recurring issues, the California Lemon Law can be a saving grace.

California Lemon Law:

The California Lemon Law is designed to protect consumers from persistently defective vehicles. If your Porsche Taycan is suffering from repeated issues that impair its safety, use, or value, the California Lemon Law may offer recourse. Under this law, if your vehicle continues to have issues after a reasonable number of repair attempts, you may be entitled to a refund or replacement.

The electronic problems experienced by the 2021 Porsche Taycan raise concerns about the quality control in manufacturing. Potential buyers should consider the reliability of this luxury electric vehicle carefully. For those who’ve already invested in the Taycan and are facing repeated vehicle problems, the California Lemon Law could be the solution to rid themselves of a problematic vehicle and seek compensation for their troubles.

Tesla Model Y Second-Row Seat Frame Improperly Secured

Posted on by

A manufacturing error will have the owners of certain 2022-2023 Tesla Model Y all-electric SUVs, returning to their dealerships for an inspection and possibly repairs. The second-row seat frame in these vehicles may have been improperly secured.

Tesla first became aware of the problem in December 2022 when an operator in Tesla’s Freemont, CA manufacturing facility identified a second-row driver-side seat back frame bolt that was not torqued to the proper specification.

The second-row seat belt loads go through the lower seat frame, and if the bolts that secure the frame to the seat backs are not torqued to specifications, the seat belt system may not perform as designed during a collision. Occupants seated in the second-row seating positions could experience an increase in the risk of injury during an accident.

According to the defect report, on some Model Y vehicles, the second-row driver-side seat back frame (second-row driver-side and center seating positions) and the second-row passenger-side seat back frame (second-row passenger-side seating position) are secured to the lower seat frame with 4 bolts per seat back. During the supplier’s production of both seat back frames for certain Model Y vehicles, one or more of the bolts that secure the seat back frames to the lower seat frame may not have been torqued to specifications.

Tesla has identified 5 warranty claims, received between December 9, 2022, and February 14, 2023, that may be related to the problem described above. Tesla is not aware of any injuries or deaths that may be related to the condition.

Owners receiving notices will be asked to return to their Tesla Service Centers to have the second-row seat back frames inspected and the bolts will be torqued. Tesla’s number for this recall is SB-23-13-001 and the NHTSA Campaign Number is 23V-130.

If you are the unfortunate owner of a lemon like a Tesla Model Y all-electric SUV with persistent defects that the manufacturer is unable to fix, you may feel like you are out of options. However, there is hope: the California Lemon Law provides some protections for owners of defective vehicles, and a lemon law lawyer can help you navigate the process.

A lemon law lawyer can help you understand your rights under the California Lemon Law and negotiate with the manufacturer on your behalf. They can also help you prepare and submit a claim to the manufacturer and, if necessary, file a lawsuit to protect your rights. Lemon law cases can be complex, and having an experienced attorney on your side can make all the difference in the outcome of your case.

If you are having repeated problems with your Tesla Model Y and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 or fill in the “Case Review” form at the top of this page, and get some great Lemon Law advice!