Chrysler will be contacting the owners of certain 2019 Jeep Grand Cherokee and 2019 Dodge Durango vehicles because of a problem affecting the powertrain of their vehicles.
According to the defect report, the front differential may have been built with pinion gears that were not sufficiently hardened. Over time the gears could wear down until torque power cannot be transferred from the drivetrain to the front wheels. If this happens drivers will experience loss of power and loss of the “Park” function when stationary. Prior to loss of power, drivers may notice a gear whine or grinding noise coming from the drivetrain
Those receiving notices will be asked to return to their dealerships to have the front differential replaced. This recall is expected to begin May 15, 2020. Chrysler’s number for this recall is W22 and the NHTSA campaign number is 20V-183.