Tag Archives: manufacturing error

Software Error Causes Rear View Camera Issues In Ford and Lincoln Vehicles

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A software error has been identified as the cause of rear view camera problems in certain Ford and Lincoln vehicles, prompting a field action to update the affected systems. The issue can cause the rear view camera image to delay, freeze, or not display when the vehicle is in reverse, potentially increasing the risk of accidents.

The National Highway Traffic Safety Administration (NHTSA) first contacted Ford about the problem in January 2025, after receiving 37 vehicle owner questionnaires (VOQs) regarding rear-view camera complaints on 2021-2023 Model Year Ford F-150 vehicles. An investigation by Ford’s Automotive Safety Office revealed that 15 of these complaints alleged a frozen rear-view camera image while in reverse, with an additional 18 related to SYNC and/or APIM concerns.

Further review by Ford’s Critical Concern Review Group (CCRG) and the SYNC engineering team led to the identification of the causal factors as specific SYNC4 software variants between 1.7 and 1.9. A read-across analysis revealed that other vehicle lines also utilized the affected software versions, resulting in a total of 232 warranty claims in North America.

The affected vehicles include various Ford models, such as the Bronco, F-150, Edge, Escape, and Expedition, as well as Lincoln models like the Nautilus, Navigator, and Corsair. The issue is caused by a software error in the accessory protocol interface module (APIM), which will be updated by a dealer or through an over-the-air update.

According to Ford, one minor crash resulting in property damage has been reported, but no injuries have been linked to this concern. To address the issue, Ford will be conducting a field action, with interim letters notifying owners of the safety risk expected to be mailed on June 16, 2025. A second letter will be sent once the remedy is available, anticipated for the third quarter of 2025.

Vehicle owners can identify this recall by Ford’s number, 25S49, and the NHTSA campaign number, 25V-315. It is essential for affected vehicle owners to take note of this issue and follow the instructions provided by Ford to ensure their rear view camera system is updated and functioning correctly to minimize the risk of accidents.

The vehicles affected include:

  • 2021-2024 Ford Bronco
  • 2021-2024 Ford F-150
  • 2021-2024 Ford Edge
  • 2023-2024 Ford Escape
  • 2023-2024 Ford F-250 SD
  • 2023-2024 Ford F-350 SD
  • 2023-2024 Ford F-450 SD
  • 2023-2024 Ford F-550 SD
  • 2023-2024 Ford F-600 SD
  • 2022-2024 Ford Expedition
  • 2022-2025 Ford Transit
  • 2021-2023 Ford Mach-E
  • 2024 Ford Ranger
  • 2024 Ford Mustang
  • 2021-2023 Lincoln Nautilus
  • 2022-2024 Lincoln Navigator
  • 2023-2024 Lincoln Corsair

In summary, a software error has been identified as the cause of rear view camera problems in certain Ford and Lincoln vehicles, and a field action has been initiated to update the affected systems. Vehicle owners are advised to be aware of this issue and take necessary steps to ensure their safety on the road.

2025 Ford F-150 Lower Intermediate Shaft Fastener Problem

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Ford Motor Company has issued a recall for certain 2025 model year F-150 vehicles due to a potential problem with the lower intermediate shaft fasteners. The issue affects the attachment of the lower intermediate shaft to the steering gear, which may not have been properly secured during the assembly process.

According to Ford, the problem was first identified on March 28, 2025, when a warranty claim was filed for a vehicle that exhibited “excessive steering play” during a pre-delivery inspection. Upon investigation, it was discovered that a lower intermediate shaft fastener was missing. Although an initial yard campaign did not reveal any additional vehicles with loose or missing fasteners, further review by Ford’s Critical Concern Review Group (CCRG) determined that the assembly plant’s labor rebalance operation may have caused the error proofing process control to be misaligned with the assembly station tool.

As a result, the error proofing system may have recorded a successful joint secure for vehicles that did not actually have a properly secured fastener. This means that some affected vehicles may have been released from the factory with a loose or missing lower intermediate shaft fastener, which could lead to separation of steering system components and a loss of steering control.

If the fastener securing the lower intermediate shaft to the steering gear is loose or missing, drivers may hear a rattle noise coming from the steering system while driving or experience excessive steering play prior to separation. In the worst-case scenario, this could result in a crash. Fortunately, Ford has reported only one warranty claim related to this concern and is not aware of any accidents or injuries.

To address the issue, dealers will inspect and replace the lower intermediate shaft fasteners as necessary. Vehicle owners can identify their vehicle’s recall status by checking Ford’s website or contacting their local dealership. The recall number for this issue is 25S46, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 25V-309.

Ford’s ability to trace lower intermediate shaft production to the specific vehicle in which it is installed has allowed the company to identify the affected population and take corrective action. By inspecting and replacing the lower intermediate shaft fasteners, Ford aims to prevent any potential accidents or injuries related to this concern.

Vehicle owners who receive a notice about their F-150’s safety should contact their local dealership to schedule an inspection and repair if necessary. With prompt attention, Ford can ensure that all affected vehicles are brought up to standard and provide safe and reliable transportation for drivers.

Hyundai Palisade Electric Oil Pump Issue

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Hyundai Motor America has announced a safety recall affecting a limited number of 2025 Hyundai Palisade vehicles due to a potential problem with the controller for the electric oil pump (EOP). The issue, which may cause an electrical short and increase the risk of a vehicle fire, is attributed to an insufficient seal on the EOP controller housing.

According to Hyundai, the problem was first identified in March 2025, when the company was notified of a potential issue involving the electric oil pump installed on a model year 2025 Palisade produced in Ulsan. An investigation revealed that a damaged spring in the tooling used during manufacturing may have compromised the hermetic sealing of the EOP controller housing, allowing moisture to accumulate on the printed circuit board and increasing the risk of electrical shorting.

The National Highway Traffic Safety Administration (NHTSA) was informed of the issue, and after reviewing the findings, Hyundai decided to conduct a safety recall of all affected model year 2025 Hyundai Palisade vehicles in the U.S. The recall aims to replace the EOP controller and associated wiring harness, if necessary, to prevent any potential fires.

Symptoms and Precautions

Drivers of affected vehicles may notice a burning or melting odor or an illumination of the Malfunction Indicator Light. While owners can continue driving their vehicles, Hyundai recommends parking them outside and away from structures until the recall remedy is completed as a precautionary measure.

Recall Remedy and Notification

Hyundai will notify all owners of the subject vehicles by first-class mail, instructing them to bring their vehicles to a Hyundai dealer for replacement of the EOP controller. The recall remedy is expected to begin on July 4, 2025. Owners can contact Hyundai’s customer service or visit the NHTSA website for more information on the recall.

The recall number assigned by Hyundai is 278, and the NHTSA campaign number is 25V-291. Affected owners are encouraged to follow the instructions provided in the notification letter to ensure their vehicle is repaired promptly and safely.

In conclusion, while the electric oil pump issue affects only a small number of 2025 Hyundai Palisade vehicles, it is essential for owners to be aware of the potential problem and take necessary precautions to prevent any accidents. By following the recommended steps and cooperating with Hyundai’s recall efforts, owners can ensure their vehicle is safe to drive and minimize any risks associated with this issue.

Engine Failure Problem Affects Certain GM Vehicles

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General Motors LLC (GM) has determined that certain 2021-2024 GM vehicles equipped with a 6.2L V8 gas engines could experience engine failure problems. The issue is caused by manufacturing defects in the connecting rod and/or crankshaft engine components, which can lead to engine damage and failure.

Affected Vehicles

The following GM vehicles are affected by this recall:

  • Cadillac Escalade (2021-2024)
  • Cadillac Escalade ESV (2021-2024)
  • Chevrolet Silverado 1500 (2021-2024)
  • Chevrolet Suburban (2021-2024)
  • Chevrolet Tahoe (2021-2024)
  • GMC Sierra 1500 (2021-2024)
  • GMC Yukon (2021-2024)
  • GMC Yukon XL (2021-2024)

The Problem

GM’s investigation found that the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects, including:

  1. Rod-bearing damage from sediment on connecting rods and crankshaft-oil galleries
  2. Out of specification crankshaft dimensions and surface finish

These issues can cause or contribute to bearing damage, leading to loss of propulsion and engine failure.

Warning Signs

Drivers may be alerted to the condition prior to failure by:

  • Unusual engine noises (knocking, banging, etc.)
  • Illumination of the check engine light
  • Engine-performance issues, including:
    • Hesitation
    • High RPMs
    • Abnormal shifting
    • Reduced propulsion
    • No-start condition

Consequences of Engine Failure

If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. In fact, GM has identified 12 potentially related alleged crashes and 12 potentially related alleged injuries in the U.S.

Recall Repair

Dealers will inspect the engine and, as necessary, repair or replace it. For vehicles that pass inspection, dealers will:

  • Add higher viscosity oil
  • Install a new oil fill cap
  • Replace the oil filter
  • Update the owner’s manual

Recall Details

  • GM’s recall number: N252494000
  • NHTSA campaign number: 25V-274
  • Owner notification letters are expected to be mailed on June 9, 2025

If you receive a notice saying your vehicle is affected, it is essential to take immediate action and contact your local dealer to schedule a repair. Remember to always monitor your vehicle’s performance and watch for any warning signs of engine failure.

Braking Safety Concern In 2025 Nissan And Infiniti Vehicles

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Nissan has issued a recall for certain 2025 model year Murano, Pathfinder, and Infiniti QX60 vehicles due to a potential braking safety issue. The problem affects the front brake caliper assemblies, which may have reduced strength and could break, leading to reduced braking performance.

The issue was discovered in January 2025 during a routine production brake test on a 2025 Nissan Pathfinder. A technician reported a failure of the front right-hand brake caliper assembly, prompting Nissan to quarantine the defective part and launch an investigation. Further analysis revealed that the suspect brake caliper had been produced with a common supplier production lot code (51A), which was found to have an inadvertent modification to an internal parameter setting. This modification reduced the material’s strength, making it more prone to failure.

The supplier’s investigation confirmed that a total of 3,115 caliper castings were produced in the affected lot and shipped to Nissan for assembly into vehicles. Through traceability records, Nissan identified 2,341 vehicles that may have received a potentially affected brake caliper. Of these vehicles, 711 were held for inspection, while 200 had been exported and 1,430 had previously been shipped to the US.

According to Nissan, if one or both of the front brake calipers fail, it can result in reduced braking performance and may not comply with certain performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) 135. This could increase the risk of a crash, particularly if drivers are unable to stop their vehicles in time. Affected customers may notice uneven braking performance, and the “Low Brake Fluid” warning light may illuminate in certain cases.

To address the issue, Nissan will be recalling affected vehicles and asking owners to return to their dealerships for an inspection and replacement of the front brake caliper assemblies as necessary. Owner notification letters are expected to be mailed on May 9, 2025. The recall is identified as Nissan’s numbers PD137 and PD138, and the NHTSA campaign number is 25V-173. This issue highlights the importance of rigorous testing and quality control measures in ensuring the safety of vehicles on the road.

Ford and Lincoln Transmission Valve Failure

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A critical issue affecting the transmission valve body of certain Ford Bronco, Explorer, F-150, Mustang, Ranger, and Lincoln Aviator vehicles can cause reverse gear failure or unexpected forward movement while in reverse or neutral gear. This problem could be a significant safety risk to drivers and passengers.

According to Ford, the issue is attributed to an incorrectly machined transmission valve body, specifically the Outer Valve Body (OVB) of the transmission main control. The machining tool used during production did not maintain proper specifications, resulting in out-of-specification dimensions that can prevent the vehicle from entering reverse gear when commanded by the gear shift module.

Symptoms of the problem include no reverse motion when the gear selector is in reverse, and in some cases, the vehicle may move forward with the gear selector in either reverse or neutral position. The Malfunction Indicator Light (MIL) and Wrench light will illuminate on the dashboard when this malfunction occurs.

The recall affects vehicles, including:

  • 2024-2025 Ford Bronco
  • 2025 Ford Explorer
  • 2024-2025 Ford F-150
  • 2025 Ford Mustang
  • 2024 Ford Ranger
  • 2025 Lincoln Aviator

Ford’s investigation into the matter began in February 2025, after a transmission failure was reported on a 2025 Mustang at the Flat Rock Assembly Plant. The company subsequently issued a Stop Ship order for affected models and launched an analysis of the suspect transmissions.

Using advanced data analytics, including Machine Integrated Learning and Optimization (MILO) modeling, Ford identified individual Outer Valve Body units that were likely to experience this condition. The company then conducted evaluations of vehicles equipped with suspect parts and confirmed the symptoms reported by customers.

As of February 21, 2025, Ford had received five warranty reports related to this issue. On March 7, 2025, the company’s Field Review Committee approved a field action, which includes replacing the transmission main control valve body.

Ford has notified owners of affected vehicles and has begun repairing the transmissions. The recall is identified as Ford’s number 25S19 and NHTSA Campaign Number 25V-164.

This recall highlights the importance of rigorous quality control measures in the automotive manufacturing process. The issue serves as a reminder that even minor defects can have significant consequences on vehicle safety and performance.

2025 Chrysler Pacifica PHEVs – Insufficient Bolt Torque on Front Brake Caliper Bracket

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A potential safety issue has been identified in some 2025 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEVs) that may have been produced with insufficient bolt torque on the front brake caliper bracket. The problem, which affects vehicles produced on December 19, 2024, can lead to a range of serious consequences, including reduced steering control, brake fluid leakage, and diminished front braking performance.

According to FCA US LLC (FCA US), the issue was first identified on February 20, 2025, when the Technical Safety and Regulatory Compliance (TSRC) organization opened an investigation into the matter. The company worked with its engineering team and supplier to understand the potential consequences of the problem and determine if any vehicles with suspect front brake caliper brackets had left the factory.

As of March 13, 2025, FCA US is aware of one warranty claim related to this issue, which was received on January 8, 2025. However, there have been no field reports of accidents or injuries resulting from the problem.

The suspect vehicles were produced with front brake caliper bracket bolts that were not properly torqued, which can cause the bracket to separate from the steering knuckle. This can lead to a range of serious safety issues, including reduced steering control and diminished braking performance. In certain crashes, this can increase the risk of injury to occupants of the vehicle.

To address the issue, FCA US will be conducting a recall of affected vehicles. Dealers will inspect and replace the front brake caliper brackets and bolts as necessary, free of charge. Owner notification letters are expected to be mailed on April 24, 2025. The recall is identified as FCA’s number 27C and the NHTSA campaign number is 25V-191.

Vehicle owners who receive a notification letter should contact their local Chrysler dealer to schedule an appointment for the inspection and repair. It is essential to have the issue addressed promptly to ensure the safety of the vehicle’s occupants and other road users. The recall highlights the importance of regular maintenance and inspections to identify potential safety issues before they become major problems. FCA US’s prompt action in addressing the issue demonstrates its commitment to ensuring the safety and quality of its vehicles.

If you own a 2025 Chrysler Pacifica PHEV, it is essential to be aware of this potential issue and take immediate action if you receive a notification letter. By doing so, you can help ensure your safety and the safety of others on the road.

Certain 2022-2024 Ford F-150 Lightning BEVs May Have A Battery Defect

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A potential safety issue has been identified in a small number of 2022-2024 Ford F-150 Lightning Battery Electric Vehicles (BEVs). The problem affects the high voltage battery cells, which may have a manufacturing defect that can cause an internal short circuit. This defect is due to misaligned electrodes in the battery cells, which can occur over repeated charge and discharge cycles.

The issue was first brought to Ford’s attention in October 2024, when a fire was reported in a 2022 model year F-150 BEV. Further investigation revealed two additional fires in 2022 and 2023 model year vehicles, prompting Ford to launch a broader inquiry into the matter. Although no physical samples were initially available for analysis, Ford’s Field Review Committee authorized a program to collect and evaluate additional samples from the field.

The subsequent tear-down analysis of the returned battery arrays revealed evidence of misaligned electrodes in the high voltage battery cells. The supplier also found that eight stacker machines between two production lines had produced cells with cathode shift, which did not meet the design requirements. This manufacturing concern resulted in overlap that fell short of the required standards. Notably, some of the cells from vehicles that experienced fires were manufactured during this time frame.

On February 18, 2025, Ford learned of a fifth report of a vehicle fire and decided to approve a safety recall. The recall affects certain 2022-2024 Ford F-150 Lightning BEVs, and owners are advised to take precautions until the repair is completed. Specifically, owners should only charge their vehicles to a maximum of 80% battery capacity to minimize the risk of an internal short circuit.

To address this issue, dealers will inspect and replace the high voltage battery array as necessary. Owner notification letters are expected to be mailed on March 17, 2025. Ford’s recall number for this issue is 25S18, and the National Highway Traffic Safety Administration (NHTSA) has assigned a campaign number of 25V-131.