Category Archives: Ford

News about Ford automobile manufacturer. News about Ford recalls, technical service bulletins (TSB), and problems regarding Ford vehicles.

2014 Ford Escape Buyback For Manufacturing Defects

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Two months after purchasing a 2014 Ford Escape in January 2015, the owner was returning to her Ford dealership for the first repair opportunity. She subsequently provided Ford three (3) more chances to repair her Escape, which kept her vehicle out of service more than 71days.

The vehicle had several manufacturing non-conformities that caused loss of power and stalling under normal operating conditions. The engines long block assembly had been repaired several times, the Power Control Module (PCM) had been replaced and the check engine light was always on. The vehicle would also frequently go into “Limp Home Mode” and not exceed 40 mph.

After trying unsuccessfully to have these defects repaired until June 11, 2015 , the owner of the Escape contacted the Law Offices of Delsack & Assoc., P.C. for help. Within a short time our firm was able to negotiate a repurchase of the defective vehicle. Our client was reimbursed for her down payment, monthly payments, and registration; less only the mileage deduction allowed under California ‘s lemon law. Ford additionally paid her purchase balance in full and all attorney’s fees. Our client was delighted with the outcome.

Ford & Lincoln Vehicles Affected By Airbag Problem

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Ford is issuing a safety compliance recall for approximately 32,000 2016-2017 Ford Edge, 2016-2017 Lincoln MKX and 2017 Lincoln Continental vehicles to replace Takata driver frontal airbag modules. According to the recall report, the affected vehicles have airbags that may not completely fill or the airbag cushion could detach during deployment. This problem is not related to Takata’s recall for airbags that can experience propellant degradation resulting in a potential rupture, but the results can be just as dangerous.

Owners will be asked to return to their dealer to have the driver frontal air bag module replaced. Because parts are not currently available safety recall will be sent out in March 2017 and a second notice will be sent when parts are available. For more information about the problem owners are asked to contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 17C02 and the NHTSA campaign number is 17V-123.

Ford Focus And Fiesta DPS6 Transmission Problems

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The owners of certain Ford Fiesta and Focus cars have been receiving notices regarding an extended warranty coverage on their Dual Power Shift (DPS6) transmissions. The extension gives owners a 10 year or 150,000 mile warranty on the vehicles transmission control module (TCM). This customer satisfaction program (14M02) affects certain 2011-2015 Fiesta and 2012-2015 Focus vehicles, although owners of 2016 models have received notices as well

The Problem: There is no denying that Fords DPS6 transmissions has problems. Intermittent loss of engagement while driving, lack of power and a no-start condition are common complaints, but the problems are amplified by driver expectations. Ford calls their DPS6 an automatic, when in reality, it is a manual transmission that shifts automatically. Owner expecting it to behave in the same manner as a regular automatic transmission have resulted in an even larger number of consumer complaints. Continue reading →

Ford Fusion and Lincoln MKZ Seat Belt Safety

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Ford will be contacting the owners of certain 2013-2016 Ford Fusion and 2013-2015 Lincoln MKZ vehicles regarding a problem that could cause the front seat belt anchor cable to fail. According to the defect report, the strength of the cable can be degraded due to internal pretensioner temperatures created during deployment. If the driver or front passenger seatbelt cables cannot properly restrain occupants, they would be at an increased risk of injury during a crash.

Owners will be notified of the safety issue beginning on January 20, 2017, and a second notice will be mailed when parts become available. For more information about the problem, owners can contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S42 and the NHTSA campaign number is 16V-875.

2015-2017 Ford Mustang Oil Leaks

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Ford will be contacting the owners of certain 2015-2017 Mustang vehicles regarding a manufacturing error affecting the engine cooling system. According to the defect report, the engine oil cooler assembly hose may have insufficient crimps and could separate and leak. A sudden loss of engine oil may result in engine failure or a possible fire in the presence of an ignition source.

Those receiving notices will be asked to return to their dealerships to have the engine oil cooler tube assembly replaced. For more information about the problem, owners can contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S40 and the NHTSA campaign number is 16V-779.

Ford Escape & Mercury Mariner Fuel Smell & Leaks

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Ford will be contacting the owners of certain 2010-2012 Ford Escape and 2010-2011 Mercury Mariner vehicles regarding a problem that could result in a vehicle fire. On certain vehicles, the Fuel Delivery Module (FDM) could develop cracks in the fuel supply port. A fuel leak from the FDM may cause fuel odor or visible fuel on the ground under the fuel tank. Field data shows that vehicles in states with higher ambient temperatures are more likely to experience this problem.

Dealers will replace the FDM flange with one that has a redesigned fuel supply port. For more information about the problem, owners are asked to contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S41 and the NHTSA campaign number is 16V-777.

2015-2016 Ford Focus Electric – Loss Of Motive Power

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Ford will be contacting the owners of certain 2015-2016 Ford Focus Electric vehicles about a problem affecting the power train system. According to the defect report, certain cars manufactured between August 20, 2015 – April 13, 2016, may have been equipped with differential pinion gear bores without a friction reduction coating. The problem could result in localized overheating and eventual fracture of the pinion shaft or pinion gears. Drivers may hear an audible indication of wear prior to a fracture. Continue reading →

2014-2015 Ford Explorer Rear Suspension Welds Could Break

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Ford is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. According to the defect report filed with the NHTSA, the rear suspension toe links may have insufficient welds. If the rear suspension toe link welds fracture, it could cause a loss of steering control, a difficult steering condition, or rear suspension noise. Continue reading →