In November 2013, Ford experienced a small number of warranty reports associated with seat recliners in certain Ford and Lincoln vehicles. A review of the seat supplier manufacturing information identified certain production conditions that could result in sub-standard seat recliner welds. Ford will be asking owners to return their vehicles to a manufacturer approved dealership to have the problem corrected. Continue reading

The NHTSA is ending an investigation into allegations of electronic throttle failure in Ford and Mercury vehicles. Instead, Ford will be conducting a special Customer Satisfaction Program (CSP) in which they will be contacting owners to take their vehicles to a manufacturer approved dealership to update the power-train calibration software to improve vehicle performance. Ford will also extend their power-train warranty coverage for up to 10 years of service or 150,000 miles. Continue reading

Ford will be asking owners of certain 2013-2014 Lincoln MKZ Hybrid, mid size luxury cars, to return their vehicles to a Ford or Lincoln dealership to have repairs done to the power train. According to reports filed with the NHTSA, some vehicles manufactured between April 26, 2012, through September 24, 2013 may fail to comply with the Federal Motor Vehicle Safety Standards (FMVSS) No. 114, “Theft Protection and Roll-away Prevention”. Continue reading