Category Archives: Lemon Alert

2020-2022 Ford Explorer Repeated Repair Attempts

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Ford Explorer Axle Problem
Certain 2020-2022 Ford Explorer Vehicles May Still Be at Risk

A critical issue affecting certain 2020-2022 Ford Explorer vehicles has come to light, despite previous repair attempts under recalls 23V-199 or 22V-255. The problem lies in the rear axle horizontal mounting bolt, which may fracture and cause the driveshaft to disconnect. This can lead to a loss of forward power, increased risk of crash and injury, and even unintended vehicle movement.

The root cause of the issue is attributed to a software tool malfunction that failed to upload the correct software update to the vehicle during previous repair attempts. As a result, the underlying condition specified in Safety Recalls 23S16 / 23V-675 and 22S27 / 22V-255 may still exist, putting drivers and passengers at risk.

The Technical Explanation

Affected vehicles were built with a 3-point mounted axle design, which can lead to a fracture of the rear axle horizontal mounting bolt. When powertrain torque is applied through the driveline, it causes axle rotation, exerting a bending force on the rear axle bolt. Repeated peak torque events, typically experienced during launch events, can cause fatigue failure of the bolt. This can result in a loud, grinding, binding, or clunking noise, as well as severe vibration.

The Consequences

If the rear axle bolt breaks, the driveshaft or half-shafts may become disconnected, leading to a loss of forward power and transmission torque to the rear wheels. This increases the risk of crash and injury. Furthermore, if the parking brake is not applied, the loss of primary park torque can allow the vehicle to roll in park, increasing the risk of crash and injury.

The Solution

To correct the problem, dealers will update the powertrain control module (PCM) software. Ford’s number for this recall is 25S22, and the NHTSA campaign number is 25V-166. It is essential that owners of affected vehicles take immediate action to have their vehicle repaired to prevent any potential accidents or injuries.

Certain 2022-2024 Ford F-150 Lightning BEVs May Have A Battery Defect

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A potential safety issue has been identified in a small number of 2022-2024 Ford F-150 Lightning Battery Electric Vehicles (BEVs). The problem affects the high voltage battery cells, which may have a manufacturing defect that can cause an internal short circuit. This defect is due to misaligned electrodes in the battery cells, which can occur over repeated charge and discharge cycles.

The issue was first brought to Ford’s attention in October 2024, when a fire was reported in a 2022 model year F-150 BEV. Further investigation revealed two additional fires in 2022 and 2023 model year vehicles, prompting Ford to launch a broader inquiry into the matter. Although no physical samples were initially available for analysis, Ford’s Field Review Committee authorized a program to collect and evaluate additional samples from the field.

The subsequent tear-down analysis of the returned battery arrays revealed evidence of misaligned electrodes in the high voltage battery cells. The supplier also found that eight stacker machines between two production lines had produced cells with cathode shift, which did not meet the design requirements. This manufacturing concern resulted in overlap that fell short of the required standards. Notably, some of the cells from vehicles that experienced fires were manufactured during this time frame.

On February 18, 2025, Ford learned of a fifth report of a vehicle fire and decided to approve a safety recall. The recall affects certain 2022-2024 Ford F-150 Lightning BEVs, and owners are advised to take precautions until the repair is completed. Specifically, owners should only charge their vehicles to a maximum of 80% battery capacity to minimize the risk of an internal short circuit.

To address this issue, dealers will inspect and replace the high voltage battery array as necessary. Owner notification letters are expected to be mailed on March 17, 2025. Ford’s recall number for this issue is 25S18, and the National Highway Traffic Safety Administration (NHTSA) has assigned a campaign number of 25V-131.

Ford Fusion Energi Problems: Understand the Risks and Your Options

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The 2019-2020 Ford Fusion Energi has been plagued by a series of problems, including a critical safety recall that has left many owners concerned about their vehicle’s reliability and safety. This article talks about the issues affecting these vehicles, including recall 23S33, and provide you with essential information to help you navigate this situation.

Recall 23S33: A Fire Risk in the Trunk Area

In recent months, Ford has issued a voluntary recall (23S33) for certain 2019-2020 Ford Fusion Energi models due to a potential fire risk in the trunk area. According to the defect report, the high-voltage battery in these vehicles can overheat, causing a fire that may spread to other parts of the vehicle. This defect can occur when the vehicle is being driven or parked. It’s not uncommon for owners to experience symptoms such as:

  • A burning smell while driving
  • The vehicle displaying a “Stop Safely Now” message
  • A loss of power within seconds
  • A fire breaking out in the trunk area

Other Problems Affecting the Ford Fusion Energi

In addition to the recall, many owners have reported other issues with their 2019-2020 Ford Fusion Energi vehicles. Some common problems include:

  • Transmission Issues: Owners have complained about rough shifting, hesitation, and failure to engage gears properly.
  • Electrical System Malfunctions: Faulty wiring, faulty sensors, and software glitches have caused a range of issues, including erratic behavior from the vehicle’s systems.
  • Battery Drain: Some owners have experienced premature battery drain, which can leave them stranded.

Lemon Laws and Your Rights

If your 2019-2020 Ford Fusion Energi has been plagued by repeated problems, you may be entitled to relief under state or federal lemon laws. These laws are designed to protect consumers from defective vehicles and provide a range of remedies, including refunds, replacements, and compensation for damages.

Conclusion

The 2019-2020 Ford Fusion Energi recall is a serious issue that affects not only the vehicle’s safety but also its overall reliability. If you’re an owner of one of these vehicles, it’s crucial to stay informed about the latest developments and take proactive steps to protect yourself and your passengers. By understanding your options and rights under lemon laws, you can navigate this situation with confidence and ensure that your voice is heard.

2024-2025 Tacoma 4-Wheel Drive Reduced Braking

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A potentially serious issue has been identified in certain 2024-2025 Toyota Tacoma 4-wheel drive trucks, prompting a safety recall by the manufacturer. The problem involves dirt buildup inside the rear wheels of affected vehicles, which can cause damage to the rear brake hoses and potentially lead to brake fluid leaks.

The issue affects Toyota Tacoma trucks equipped with 16-inch brake systems and 17-inch wheels, where the brake hoses are attached to the rear brake calipers and transfer brake fluid under hydraulic pressure. The clearance between the brake hoses and wheels in these vehicles is smaller than in other combinations, making them more susceptible to damage from mud and dirt buildup.

When operating in off-road conditions, mud and dirt can accumulate on the interior of the rear wheels and come into contact with the brake hoses. Over time, this can cause wear and tear on the hoses, leading to damage and potentially resulting in a brake fluid leak. A brake fluid leak can reduce brake performance and increase stopping distances, significantly increasing the risk of a crash.

The problem was first reported by dealers in mid-July 2024, with several instances of rear brake hose leaks observed in 2024 Toyota Tacoma vehicles with the affected wheel and brake combination. Upon further inspection, dealer technicians found that the rear brake hoses were damaged and worn through, and that mud and dirt buildup on the inside of the rear wheels was causing the hoses to rub against the debris.

Toyota’s investigation into the issue revealed that the manufacturing processes used to install the brake hose were following proper routing procedures. However, a design review of the rear brake system found that the clearance between the brake hose and wheel in affected vehicles was smaller than in other combinations. Additionally, the positioning of the rear brake hose on 16-inch brakes was different and outside of the rear caliper profile.

Based on the results of its investigation, Toyota concluded that 4-wheel drive vehicles with 16-inch rear brakes and 17-inch Toyota wheels may experience rear brake hose damage due to mud and dirt buildup on the interior of the wheels. The company has decided to conduct a safety recall to address the issue. As of January 29, 2025, Toyota has received five field technical reports and twelve warranty claims related to this condition in affected vehicles.

To correct the problem, dealers will replace both rear brake hoses in affected vehicles. Interim letters notifying owners of the safety risk are expected to be mailed on March 24, 2025, with a second letter to follow once the remedy is available. Toyota’s recall numbers for this campaign are 25TB04 and 25TA04, and the NHTSA campaign number is 25V-058.

NHTSA Investigates Engine Failure in GM Trucks And SUVs

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A shocking number of complaints has prompted the National Highway Traffic Safety Administration (NHTSA) to launch a safety probe into engine failure reports affecting approximately 870,000 Chevrolet, GMC, and Cadillac models manufactured by General Motors (GM). The Office of Defects Investigation (ODI) has received a staggering 39 complaints, accompanied by numerous Early Warning Reporting (EWR) Field Reports, all pointing to engine failure in vehicles equipped with the L87 V8 engine.

Which Vehicles Are Affected?

The following models are under scrutiny:

  • 2019-2024 Chevrolet Silverado 1500
  • 2019-2024 GMC Sierra 1500
  • 2021-2024 Chevrolet Tahoe
  • 2021-2024 Chevrolet Suburban
  • 2021-2024 GMC Yukon
  • 2021-2024 Cadillac Escalade

The Alarming Reality of Engine Failure

Complainants have reported a disturbing trend: a bearing failure can trigger either engine seizure or a catastrophic breach of the engine block by the connecting rod. In many cases, there are no warning signs before the failure occurs, resulting in a sudden and unexpected loss of power. This increases the risk of a crash, which can lead to devastating consequences, including injuries and property damage.

NHTSA Takes Action

In response to these disturbing reports, the ODI has initiated a Preliminary Evaluation (PE) to determine the scope and severity of the potential problem. The investigation aims to assess the safety-related issues associated with engine failure and identify any necessary corrective actions to prevent future incidents.

What California Drivers Need to Know

If you’re behind the wheel of one of these affected vehicles, it’s crucial to be aware of this potential issue. Engine failure can be a significant safety concern, especially when driving at high speeds. Don’t wait until it’s too late – stay informed and take proactive steps to protect yourself and your loved ones.

Seeking Help from a California Lemon Law Expert

If you’re experiencing engine problems or other issues with your Chevy, GMC, or Cadillac vehicle, don’t hesitate to reach out to our experienced California Lemon Law attorneys. Our team is dedicated to helping you navigate the complex process and determine if you’re eligible for compensation or relief under the law. If you have concerns about your vehicle or would like to report an incident, consult with a California Lemon Law attorney for expert guidance and support.

Fuel Leak: 2021-2023 Acura TLX

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The fuel filler neck and fuel tank junction in a small number of 2021-2023 Acura TLX vehicles may have an incomplete weld that could separate. An incomplete weld can cause separation, leading to a fuel leak while driving or parked. This defect poses a significant risk to vehicle occupants and bystanders, as fuel leaks can ignite and cause fires.

Background of the Issue

Honda first became aware of the issue in November 2023, when they received a warranty claim related to a fuel leak in an affected TLX vehicle. The company promptly launched an investigation, which revealed that a defect related to motor vehicle safety existed. As a result, Honda decided to conduct a safety recall to address the problem. To date, the company has received two warranty claims related to this issue, but fortunately, there have been no reports of injuries, fires, or deaths.

Cause of the Defect

The root cause of the defect lies in the production process of the fuel tank assembly. During manufacturing, the fuel filler neck was improperly loaded into the gripper fixture, resulting in a tilted position and uneven contact between the fuel tank and fuel filler neck during the weld procedure. Additionally, the fuel filler neck melt depth was incorrectly set for the weld equipment, leading to a shallow melt weld depth between the components. This combination of factors created an incomplete weld that can separate over time, allowing fuel to escape.

Symptoms of a Fuel Leak

If you own a 2021-2023 Acura TLX, it’s essential to be aware of the symptoms of a fuel leak. One of the most common signs is a strong gasoline odor wafting through the vehicle while driving. This can be caused by a variety of factors, including worn-out seals, cracked fuel lines, or faulty fuel system components. As cars age, the rubber components in their fuel systems can deteriorate, allowing gas to escape. Common culprits behind these leaks include the fuel pump, filter, and injectors, as well as parts of the emissions system.

Risks Associated with Fuel Leaks

A gasoline smell is not just a minor annoyance; it can also be a sign that your engine is burning more fuel than necessary, which can hit you in the pocketbook. More alarmingly, prolonged exposure to gas fumes can have serious health consequences, including respiratory damage. Given the potential risks to both your wallet and well-being, it’s crucial to address any issues causing a gasoline smell in your TLX promptly.

Recall Details

To rectify the issue, dealers will replace the fuel tank assembly. Owner notification letters are expected to be mailed on February 10, 2025. Acura’s number for this recall is JKX, and the NHTSA campaign number is 24V-950. If you receive a notice for this problem, it’s essential to schedule a service appointment as soon as possible to have the fuel tank assembly replaced.

2019 Jaguar I-PACE Fire Risk

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A critical issue has been identified by Jaguar Land Rover North America, LLC (Jaguar) affecting a small number of 2019 Jaguar I-PACE vehicles that underwent an improper interim repair under recall number 24V-633 . The problem arises from the high-voltage battery’s potential to overheat due to incorrect completion of safety recall software updates.

Discovery and Investigation

The issue came to light following an internal review of warranty claims for interim recall remedy H514 . It was found that several retailers had not correctly completed the H514 safety recall software updates, leaving affected vehicles with the safety defect. Investigations showed that some retailers had either not started or incorrectly completed the required repairs.

Risks and Consequences

According to the defect report, an incorrectly repaired vehicle is at risk of experiencing a vehicle thermal overload condition, which can manifest as fire or smoke. This increases the risk of injury to occupants and bystanders, as well as potential property damage. Notably, vehicle owners will not be aware that their vehicle’s interim repair was not done correctly.

Owner Precautions and Repairs

To mitigate these risks, owners are advised :

  1. Park Outside : Park the vehicle outside, away from structures.
  2. Charge Limitation : Limit charging to a maximum of 80% until the recall repair is completed.

Dealers will update the battery energy control module software as an interim repair. Owner notification letters are scheduled to be mailed on February 7, 2025 , providing detailed instructions for addressing this issue.

Final Repair and Resolution

As a final resolution, Jaguar plans to repurchase the affected vehicles under recall number 24V-633. The recall is identified by Jaguar’s number H529 and the NHTSA campaign number is 24V-927.

Investigation into Connecting Rod Bearing Failures In Acura and Honda Vehicles

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connecting rod defectThe National Highway Traffic Safety Administration (NHTSA) has launched an investigation into certain Acura and Honda vehicles due to reports of failing connecting rod bearings. This issue affects model year 2018-2020 Acura TLX, 2016-2020 Acura MDX, 2016-2020 Honda Pilot, 2018-2019 Honda Odyssey, and 2017-2019 Honda Ridgeline vehicles equipped with the 3.5 liter V6 engine.

What’s Happening?

The Office of Defects Investigation (ODI) has received 173 reports from vehicle owners about failing connecting rod bearings in these models. Although a recall (23V-751) was issued to address this type of failure, all 173 reports show failures that are consistent with those addressed in the recall but are not included in its scope.

Why is This a Concern?

The connecting rod bearing is a critical component in the engine, and its failure can lead to serious engine damage. If you own one of these vehicles, it’s essential to be aware of this potential issue.

What’s Being Done About It?

The ODI has opened an investigation (Recall Query RQ) to assess the severity of the alleged defect in vehicles not included in recall 23V-751. They will also review the scope of the recall to determine if it adequately addresses the problem.

What to Do Next

If you own one of these vehicles and have experienced a connecting rod bearing failure, it’s crucial to:

  1. File a report : Share your experience with the NHTSA by submitting a complaint on their website.
  2. Stay informed : Keep an eye on this investigation and any updates from the manufacturer or the NHTSA.

Your safety is paramount, and staying proactive can help prevent potential engine failures and keep you safe on the road.

Key Facts

  • Affected Vehicles: Certain Acura and Honda models (2018-2020 Acura TLX, 2016-2020 Acura MDX, 2016-2020 Honda Pilot, 2018-2019 Honda Odyssey, and 2017-2019 Honda Ridgeline)
  • Component: Connecting rod bearing
  • NHTSA Action Number: Recall Query (RQ)
  • Previous Recall: 23V-751

Remember, your vehicle’s safety is in your hands. Stay vigilant, and take action if you suspect any issues with your vehicle.