General Motors (GM) will be contacting the owners of certain HD and XD trucks because of a problem affecting the suspension in their vehicles. If the problem is not fixed, it could lead to difficult steering and an increased risk of an accident.
In November 2022, GM received information from one of their suppliers that there was an investigation into a manufacturing quality problem in certain flange lock nuts used in 2021-2022 model year Chevrolet Silverado medium-duty vehicles. After consulting with their supplier, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a recall.
The vehicles affected include:
|2021-2022 Chevrolet 4500HD
|2021-2022 Chevrolet 4500XD
|2021-2022 Chevrolet 5500HD
|2021-2022 Chevrolet 5500XD
|2022 Chevrolet 6500HD
According to the defect report, certain hex flange lock nuts used in several locations on the suspension in some HD and XD trucks were not properly formed and heat treated by the supplier. Over time, the nuts could loosen and cause a loss of tension in the suspension joints. Over time, drivers will notice a degradation in vehicle handling.
Parts are not currently available, but when parts are available owners will be asked to return to their dealerships to have the hex flange lock nuts replaced. GM’s number for this recall is N222391080 and the NHTSA campaign number is 22V-874.
General Motors has decided that a problem affecting vehicle steering exists in certain 2021 Cadillac, Chevrolet and GMC trucks. GM opened an investigation into the condition after receiving a field report of loss of power steering assist in a 2021 GMC Yukon.
According to the defect report, diagnostic trouble code (DTC) data obtained from the vehicle indicated that the power steering system may contain a software error that causes loss of power steering assist at startup or while driving. Vehicle testing demonstrated that manual steering remained available without power assist, but increased steering effort was required, particularly at lower speeds. In most cases, the malfunction indicator light will display on the instrument panel and a warning chime will sound. The condition is typically self-corrected at the next ignition cycle.
|Vehicles Affected Include
|2021 Cadillac Escalade
|2021 Cadillac Escalade ESV
|2021 Chevrolet Suburban
|2021 Chevrolet Tahoe
|2021 GMC Yukon
|2021 GMC Yukon XL
GM will update the software in the vehicles’ power steering module. Owners will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may schedule to have the updates performed at a GM dealer. A certain number of vehicles that were part of GM’s captured test fleet will require replacement of the steering gear motor kit in order to receive the updated software.
GM’s number for this recall is N212333900 and the NHTSA campaign number is 21V-455.
Ford Motor Company will be contacting the owners of certain 2019 F-250 and F-350, single rear wheel and dual rear wheel 4X4 trucks, because the front axle could have a problem which makes it difficult to control the vehicle.
According to the defect report, the affected vehicles may have been manufactured with front axles with a wheel end yoke that was not properly welded to the axle tube end. An improperly welded axle yoke attachment could affect vehicle control, including:
1. pulling to the right or left
2. mis-alignment of the steering wheel
3. change in steering sensitivity
4. vehicle response time during hard braking
During a hard braking event, drivers may experience a loud popping noise from the front axle before vehicle control is affected.
Owners receiving notices will be instructed to return to their Ford or Lincoln dealer to have the front axle wheel yoke weld location inspected. If the weld is in the wrong place, the axle assembly will be replaced. Ford’s number for this recall is 20S56 and the NHTSA campaign number is 20V-576 .
A small number of 2020 Kia Stinger owners will be returning to their dealerships to fix a problem affecting steering. The vehicles involved are equipped with 2.0L Turbo-GDI engines.
According to the safety report, a machine calibration issue may have resulted in an insufficient number of balls used within the Rack Mounted Motor Driven Power Steering (MDPS) Assembly . Over time, the balls could become fatigued and fracture, allowing pieces to get stuck in the steering rack. If this happens drivers will notice difficulty steering or a complete loss of steering.
Kia dealers will correct the problem by replacing the MDPS Assembly. Kia’s number for this recall is SC193 and the NHTSA campaign number is 20V422.
A safety defect affecting certain 2019-2020 BMW and 2020 Toyota Supra vehicles will have owners returning to their dealerships for repairs. The population affected are equipped with steering gear tie rods from an earlier design configuration. Vehicles manufactured after February 2020 are manufactured with tie rods of a different design.
According to the defect report, driving conditions consisting of high temperatures and excessive vibration could increase the load in the area of the tie rod kink groove. Over time, this damage could cause the rod to fracture in this area. If this happens vehicle handling and control will be affected and the risk of a crash will be increased.
|2019-2020 BMW 330I
|2019-2020 BMW M340I
|2020 BMW X3
|2020 BMW X4
|2019 BMW Z4
||2020 Toyota Supra
BMW and Toyota will notify owners to return to their dealerships to have the steering gear tie rods replaced. The NHTSA campaign number for this recall is 20V-335.
General Motors has decided that certain 2014-2016 Chevrolet SS cars may have a defect affecting vehicle safety. According to the defect report, corrosion on the connector between the electric power steering (EPS) module and the torque sensor could result in loss of assisted steering. If power steering is lost, manual steering functionality will be retained, but an increased effort will be needed steer the vehicle. Drivers will also be alerted through a malfunction indicator light and warning chime.
Dealers will inspect the steering gear assembly and replace it as necessary. Owners wanting more information about the problem can contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is 17248 and the NHTSA campaign number is 17V-382.
General Motors has decided that a defect affecting vehicle safety exists in certain 2017 Buick LaCrosse vehicles.
According to the defect report, the terminal cables carrying ground and/or power to the Electronic Power Steering (EPS) connectors could have seals that were poorly crimped. The poor crimps make it difficult to fully seat those cables and could allow water to enter and corrode the connector. Drivers could experience an EPS warning light on the instrument panel, a chime will sounds to alert the driver and the vehicle will become difficult to steer.
Those receiving notices will be asked to return to their dealers to have their vehicles inspected and the problem corrected. Owners wanting more information about the problem are asked to contact Buick customer service at 1-800-521-7300. GM’s number for this recall is 17085 and the NHTSA campaign number is 17V-116.
Volkswagen will be asking a small number of 2017 Audi Q7 owners to return to their dealerships to repair a problem affecting the power steering. According to the defect report, the silicone gel used to protect the ECU’s circuit board may not have hardened sufficiently and could allow particles to enter the area. The board could short circuit and result in loss of power steering assist. Drivers may experience an illuminated power steering warning light and a loss of power steering assist.
Dealers will correct the defect by replacing the steering rack. For more information about the problem, owners are asked to contact Audi customer service at 1-800-822-2834. Volkswagen’s number for this recall is 48M5 and the NHTSA campaign number is 16V-648.