The owner of a 2014 Chevrolet Corvette, purchased in November 2013, returned to her GM dealership in April 2016 when she first started having trouble with her car. She subsequently provided her dealer six (6) more repair opportunities before she called us for help.
When she contacted the Law Offices of Delsack & Associates, P.C., she told us her vehicle was experiencing a phenomenon called “Tire Hop”, a problem caused by imperfect steering geometry and sticky tires. She told us it caused a chattering noise from the rear of the car and the tires would slip when turning at low speed and tight steering angles. In addition, the drivers window, radio, cooling system, and fueling system were defective and the instrument panel would black out under normal operating conditions.
After trying unsuccessfully to have these defects repaired until December 10, 2015, our client retained us to represent her in her demand for repurchase of the vehicle under the California lemon laws. Within a short time our firm was able to negotiate a repurchase of the defective vehicle. GM also paid off her lien holder and paid for her attorney’s fees. Our client was delighted with the outcome and happy to be rid of her dangerous car.
Don’t let problems affect the safety of your vehicle. If you have had three (3) or more repair attempts for the same or similar substantial problem, two (2) repair attempts for a safety related problem, or your vehicle has been out of service in the hands of an authorized dealer for more than 30 days during the first 18 months or 18,000 miles, it could be a lemon.
Chrysler will be contacting certain 2017 Fiat 500X owners about a safety problem affecting their vehicles. According to the defect report, the low tire pressure monitoring system (TPMS) warning light may not illuminate under certain circumstances. Driving on under inflated tires could result in reduced vehicle handling and in rare cases, the potential for complete tire failure.
Dealers will correct the problem by updating the instrument panel software. The recall is expected to begin April 21, 2017. Owners wanting more information about the problem are asked to contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is T16 and the NHTSA campaign number is 17V-146.
Nissan will be contacting the owners of certain 2012 Nissan Versa cars regarding a safety problem affecting the airbag system. In the subject vehicles, dissimilar metals were used in the side air bag sensor connectors. The combination could lead to oxidation on the pins and disabled communication to the satellite sensor to airbag control unit (ACU). The system is designed to enter a backup state when the signal is lost which will still allow the airbag to deploy, but lower threshold requirements may cause the curtain and seat mounted air bags to deploy unexpectedly if the door is slammed.
Nissan will notify owners, and dealers will install a new jumper harness and replace the side impact satellite sensors. Owners wanting more information about the problem are asked to contact Nissan customer service at 1-800-647-7261. The NHTSA campaign number for this recall is 17V-144.
The owner of a leased 2014 Cadillac CTS gave his GM dealer more than twelve (12) repair opportunities before he decided to call the Law Offices Of Delsack & Associates, P.C. for advice. He told us the engine, transmission and suspension were defective and there had been numerous repairs on the rear differential and axle. The CTS had also been recalled for a defective fuel flow control module, a problem common to many GM models.
Within a few short weeks of retaining our services, we were able to negotiate a repurchase of the defective vehicle and recover his down payment, monthly payments, and registration; less the mileage deduction fee allowed under the California Lemon Law. GM also paid the lease balance in full and our attorney’s fees. Needless to say our client was thrilled to be rid of his defective 2014 Cadillac CTS and get his money back. Continue reading
A small number of 2017 Volvo owners will be returning to their dealerships for a problem affecting the driver and front passenger seat side airbags. According to the defect report, the generant mix ratio in some of the initiators may be out of specification. The problem could result in non-deployment of the airbags during a crash.
The vehicles affected include:
Volvo will notify owners, and dealers will inspect and replace the front seat side air bags as necessary. Owners wanting more information about the problem are asked to contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R89712 and the NHTSA campaign number is 17V-127. (Note: This recall is an expansion of recall 16V-918.)
Ford is issuing a safety compliance recall for approximately 32,000 2016-2017 Ford Edge, 2016-2017 Lincoln MKX and 2017 Lincoln Continental vehicles to replace Takata driver frontal airbag modules. According to the recall report, the affected vehicles have airbags that may not completely fill or the airbag cushion could detach during deployment. This problem is not related to Takata’s recall for airbags that can experience propellant degradation resulting in a potential rupture, but the results can be just as dangerous.
Owners will be asked to return to their dealer to have the driver frontal air bag module replaced. Because parts are not currently available safety recall will be sent out in March 2017 and a second notice will be sent when parts are available. For more information about the problem owners are asked to contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 17C02 and the NHTSA campaign number is 17V-123.
General Motors has decided that a defect affecting vehicle safety exists in certain 2017 Buick LaCrosse vehicles.
According to the defect report, the terminal cables carrying ground and/or power to the Electronic Power Steering (EPS) connectors could have seals that were poorly crimped. The poor crimps make it difficult to fully seat those cables and could allow water to enter and corrode the connector. Drivers could experience an EPS warning light on the instrument panel, a chime will sounds to alert the driver and the vehicle will become difficult to steer.
Those receiving notices will be asked to return to their dealers to have their vehicles inspected and the problem corrected. Owners wanting more information about the problem are asked to contact Buick customer service at 1-800-521-7300. GM’s number for this recall is 17085 and the NHTSA campaign number is 17V-116.
The owners of certain Ford Fiesta and Focus cars have been receiving notices regarding an extended warranty coverage on their Dual Power Shift (DPS6) transmissions. The extension gives owners a 10 year or 150,000 mile warranty on the vehicles transmission control module (TCM). This customer satisfaction program (14M02) affects certain 2011-2015 Fiesta and 2012-2015 Focus vehicles, although owners of 2016 models have received notices as well
The Problem: There is no denying that Fords DPS6 transmissions has problems. Intermittent loss of engagement while driving, lack of power and a no-start condition are common complaints, but the problems are amplified by driver expectations. Ford calls their DPS6 an automatic, when in reality, it is a manual transmission that shifts automatically. Owner expecting it to behave in the same manner as a regular automatic transmission have resulted in an even larger number of consumer complaints. Continue reading