The California Lemon Law states that vehicle owners experiencing repeated repair attempts, that cannot be fixed by the manufacturer or one of it’s approved repair facilities, could qualify for a buyback or replacement of their vehicle. Many consumers do not realize that if the vehicle has been out of service, in the hands of an authorized dealer for more than 30 days during the first 18 months or 18,000 miles, and the problems still exist, they could also qualify for the lemon law protections. Continue reading

The Law Offices of Delsack & Associates recently received a call from a 2012 Chevrolet Cruze owner who was experiencing problems that affected the safety of his vehicle. He had complained many times to his GMC dealership and had five (5) unsuccessful repair attempts affecting multiple systems in his vehicle. Continue reading

The Law Offices of Delsack & Associates, P.C. were contacted by a California resident looking for advice about his defective 2011 Volvo S40. He told us he was experiencing electrical problems that resulted in a “no start” condition and a driver’s seat that would not operate properly. He had given his Volvo dealership twelve (12) opportunities to repair the defects, but the problems remained. Continue reading

After trying to have her 2013 Chrysler Town & Country defects repaired, a California resident decided to call the Law Offices of Delsack & Associates, P.C. for advice. She told us she had given her dealership six (6) opportunities to fix electrical problems that would cause the malfunction indicator light to constantly remain on. The dealership was already aware of the problem, as two technical service bulletins (TSB) had been issued by Chrysler informing technicians that software reprogramming and selective erasing could be a fix. (NHTSA ID: 10054201, Service Bulletin No.: SB-18-048-13 and NHTSA ID 10054169, Service Bulletin No.: SB-18-029-13.) Unfortunately, they still could not fix her minivan. Continue reading

Although the California lemon law was designed to protect consumers who discover unfixable defects with the new vehicle they have purchased or leased, many states have included provisions to protect used car consumers as well.

The defect still must impair the safety, value, or use of the vehicle, and a manufacturer approved repair facility must be given a reasonable number of repair attempts to qualify. This includes four (4) repair attempts for the same or similar problem or two (2) repair attempts for a defect likely to cause serious bodily harm. Continue reading

Approximately eight months after purchasing a 2011 Dodge Durango, a California resident found himself returning his vehicle to a Chrysler dealership for problems that would result in the check engine light remaining on. By January 2014, he had provided Chrysler seven (7) more opportunities to repair various problems which included a defective wiring harness, Power-Train Control Module (PCM), and O2 sensor. Continue reading

If you are the owner of a 2013 Dodge Dart and you think it could be a lemon, you are not alone. According to information on the NHTSA website, there are over 150 complaints against this vehicle. The top problems include the power train, engines, brakes, and an assortment of electrical issues. Owners say they have returned to their dealership several times for repairs, but the defects are still not fixed. Continue reading