Tag Archives: manufacturing defect

2021 Nissan Rogue Fuel Pump Failure

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Nissan North America, Inc. (Nissan) will be asking the owners of certain 2021 Nissan Rogue SUVs to return to their dealerships to fix a problem affecting the fuel system in their vehicles. An assembly defect in the fuel pump could lead to an unexpected vehicle stall.

The problem began in March 2021, when Nissan first received a field report about a 2021 Rogue SUV crossover that allegedly experienced a fuel pump failure. According to the driver of the vehicle, the Malfunction Indicator Lamp (MIL) illuminated just before the engine stalled. The driver was not able to restart the vehicle and needed to have it towed. Nissan initiated an investigation into the problem and collected parts from the field to perform duplication testing to identify the scope of the issue. The supplier also conducted a field investigation and process check in an attempt to track down the problem.

Nissan discussed the ongoing investigation with the NHTSA and reviewed their field claims checks for the U.S. Market and identified 87 warranty claims alleging the same problem… engine stalls while driving. Based on manufacturer production records the problem affects certain model year 2021 Nissan Rogue vehicles manufactured between March 2021 and October 2021. No other Nissan or Infiniti vehicles have been affected.

According to the defect report, the problem is the result of an operator assembly error at the supplier. Some fuel pumps may experience excessive friction between the fuel pump brush and commutator. This will cause heat and melting damage that would result in the fuel pump failing. If the fuel pump fails, it will cause the engine to stall and not restart.

Owners receiving notices will be asked to return to their dealers to have the fuel pump assembly replaced. Nissan’s number for this recall is R21B8 and the NHTSA campaign number is 21V-957.

2018-2022 Audi Q5 And SQ5 Sportback Loss Of Engine Power

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In August 2020, Volkswagen / Audi received an inquiry about a gateway control module failure in an Audi Q5 vehicle in China. An inspection of the situation found that the gateway control module had gone into fail safe mode because of liquid entering the module from a rear bench seat spill.

The gateway control module has been programmed to go into a fail-safe mode when an implausible signal is detected in the control unit. If an implausible signal is detected, the gateway switches off its function in order to avoid unwanted vehicle reactions. The vehicle remains steerable and the brake system will work, but the engine will go into emergency mode and remains in operation with reduced power.

Audi performed a safety assessment to evaluate the potential conditions and consequences that could result from a power shutdown of the gateway control module due to liquid ingress. Audi also conducted a risk assessment which indicated that the risk of a liquid spill leading to a failure of the gateway control module is very low and rare over the lifetime of the vehicle. At the time there were only isolated cases in the North American region and all of them happened after an outside influence, mostly after a beverage spill. Audi continued to monitor the problem.

In March 2021, Audi experienced an increase in customer reports related to gateway control module failures on Q5 vehicles after a liquid spill. Audi conducted additional testing and continued to investigate a potential solution to be implemented in production and in the field. Due to single field cases alleging the failure without a liquid spill, an additional investigation was initiated to rule out other root causes for liquid ingress. In August 2021 Audi identified a potential manufacturing issue in the factory in Mexico. “Due to a programming error of a glue bead robot, an underbody seam may not have been sealed sufficiently and therefore allow water ingress from underneath in very rare cases when driving through heavy rain or deep puddles.” The adjustment to the robot was implemented immediately and analysis continued regarding the impact of this additional potential cause for liquid ingress.

The Audi Safety Committee began to issue a service campaign in order to install a protective cover for the gateway control module and to seal the underbody in the area of the insufficient glue bead, but after a meeting with Transport Canada and the Defective Product Administrative Center in China, the Audi Product Safety Committee re-evaluated their decision and decided to conduct a voluntary recall to fix affected vehicles.

The Vehicles Affected Include:
2018-2022 Audi Q5 Sportback
2018-2022 Audi SQ5 Sportback

2021-2022 Ford Bronco Sport And Escape Reduced Brake Performance

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Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and 2021-2022 Escape vehicles because they fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, “Light Vehicle Brake Systems.”

In October 2021, Ford was contacted by the NHTSA’s Office of Vehicle Safety Compliance regarding the results of a compliance audit on the 2021 Bronco Sport vehicle equipped with a brake vacuum booster. According to the defect report, the stopping distance test results for “Brake Power Assist Unit Inoperative” exceeded the federal regulation stopping distance of 168 m. Ford compared data from the NHTSA test vehicle to data from the Ford certification test vehicle and could not identify the difference in performance between the two test vehicles.

In November, Ford conducted further testing which included the “Brake Power Assist Unit Inoperative” portion, on a 2021 Bronco Sport equipped with a brake vacuum booster without a vacuum sensor, to replicate NHTSA’s test vehicle. The test vehicle was fitted with a new current batch of brake linings from the assembly plant and the stopping distance test results exceeded the federal requirements.

Analysis of the brake system identified that the friction coefficient of the rear brake caliper linings was below manufacturer specifications. Vehicles equipped with rear brake linings that have a friction coefficient that is outside of the specified tolerances would experience longer stopping distances if the vacuum sensor is not there to compensate for variations in brake pad friction performance.

The 2021-2022 Ford Escape shares the same brake system as the Bronco Sport and the same certification test applies to both vehicles. Some Bronco Sport and Escape vehicles are equipped with a brake vacuum booster and some are equipped with an Electronic Brake Booster (EBB). Vehicles with an EBB are not affected by this issue because they have higher system pressures if the booster malfunctions.

The remedy is currently under development. Ford’s number for this recall is 21C31 and the NHTSA campaign number is 21V-922.

2021-2022 Chevrolet Silverado And GMC Sierra – Under Hood Fire

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General Motors has decided that a defect relating to vehicle safety exists in certain 2021-2022 Chevrolet Silverado 2500/3500 and 2021-2022 GMC Sierra 2500/3500 trucks.

GM first became aware of the problem in September 2021 when two 2021 GMC Sierra 2500 vehicles experienced under hood fires at the assembly plant. Both vehicles were parked outside awaiting shipment and had been exposed to heavy rainfall the day before. Using X-ray and CT scans on the vehicles showed a gap between the bolt head and brake pressure modulator valve (BPMV), indicating that the assembly had not been properly sealed to prevent water intrusion. Both vehicles had been subject to temporary production process changes that involved offline replacement of the electronic brake control module (EBCM), which is a sub-assembly of the BPMV. Analysis of the vehicles also found that the fire started in this area.

According to the defect report, bolts attaching the BPMV may have not been properly tightened, failing to create the seal between two sub-assemblies that is intended to prevent water intrusion. If water becomes trapped in the BPMV, it could result in a short circuit, which could lead to an under hood fire.

Owners of these trucks are advised to park outside and away from other structures until the recall repair is completed. Dealers will correct the problem by replacing the BPMV assembly.. GM’s number for this recall is N212349181 and the NHTSA campaign number is 21V-758.

Fuel Pump Failure In 2021 General Motors Full Size SUVs

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In July 2021 General Motors (GM) opened an investigation into fuel pump failures after a review of warranty data from certain 2021 GM full size SUVs. The data showed that there was a higher than expected rate of fuel pump control modules replaced for vehicles built within certain months. As part of the investigation, GM looked at the returned parts replaced in warranty claims and found the condition was caused by a manufacturing issue at the Tier 3 supplier.

According to the defect report, certain 2021 Cadillac, Chevrolet and GMC full size SUVs may have been manufactured with fuel pump power control modules which contain a defect that can cause the fuel pump to fail or operate intermittently. When this happens, fuel flow to the engine will be interrupted and the vehicle could unexpectedly stall.

The Vehicles Affected Include:
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

Owners receiving notices will be asked to return to their dealers to have the fuel pump power control module replaced. GM’s number for this recall is N212332040 and the NHTSA campaign number is 21V-739.

Don’t Park Your Chevrolet Bolt In Your Garage Or Near Structures – Fire Warning

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If you are a Chevy Bolt owner living in California and you received a recall notice for battery fires, you may find it difficult to park your vehicle.

General Motor’s recent recall of certain 2017-2019 Chevy Bolt EVs is caused by the presence of two manufacturing defects in the N2.1 battery cell produced at their Korea facility. The problem is aggravated by charging the battery to a full or nearly full state of charge after it has been substantially depleted. The battery could overheat, emit smoke and catch fire, causing damage to vehicle components and structures around it. As a temporary solution, GM have asked owners to reprogram their hybrid propulsion control module to limit a full charge, but some owners say they are experiencing problems.

The safety recall from the NHTSA states the following:

As an interim remedy, dealers will reprogram the hybrid propulsion control module to limit full charge to 90%. Until this interim is completed, customers should enable either “Hilltop Reserve” (for 2017-2018 model year vehicles) or “Target Charge Level” (for 2019 model year vehicles) using their vehicle’s infotainment center. These two features will limit the vehicle’s state of charge to 90% until the HPCM2 software re-calibration is applied. If customers are unable to successfully make these changes, or do not feel comfortable making these changes, they will be advised to not park their car in their garage or carport until after they have visited their dealer.

What options does that leave you? Possibly parking your car on the street or driveway which has problems in itself. Most charging cables are not long enough to reach the street, the cables could be damaged or stolen or someone could trip on them. Also in some cities there are restrictions against parking in the street and driveways.

If you own a Chevy Bolt and are concerned, we will be glad to talk with you. Please contact us today at 888-EX-Lemon (888-395-3666) for a free consultation or complete the short form at the top of this page.

2021 Ford F-150 Reduced Brake Performance

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A small number of 2021 Ford F-150 trucks could experience an electronic brake booster leak. The leak could result in brake fluid entering the electronic control unit (ECU), causing longer break pedal travel, higher pedal effort and reduced braking.

In May 2021, Ford’s Critical Concern Review Group reviewed three F-150 truck warranty claims where brake fluid from the electronic brake booster leaked into the ECU. Ford’s review of supplier records found that the supplier had identified 169 2021 model year F-150 brake booster assemblies in December 2020 because they were potentially assembled with a broken clinching tool, used to secure the pressure sensor to the booster housing. Further review of supplier and Ford records determined that 51 of the 169 quarantined parts were inadvertently shipped to Ford’s Dearborn Truck Plant and assembled into vehicles, all of which were shipped to dealers in the U.S.

Engineering analysis found that a brake booster with an incomplete clinch between the pressure sensor and the brake booster housing can cause brake fluid to leak through the pressure sensor into the ECU. This can reduce braking effectiveness of the brake circuits.

Those receiving notifications will be asked to return to their dealerships to have the ECU replaced. Ford’s number for this recall is 21S33 and the NHTSA campaign number is 21V-533.

Unsecured Side Curtain Air Bags Found In GM Vehicles

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General Motors has decided that a safety defect affecting airbags exists in certain 2010-2015 and 2017 Buick Enclave, 2010-2019 Chevrolet Traverse and 2011-2016 GMC Acadia vehicles.

According to the defect report, in October 2020, a third-party vehicle repair business contacted GM requesting repair assistance on a 2018 Buick Enclave. After removing the headliner to attempt to repair a sunroof water leak, the repair shop identified two fasteners that were not installed and one missing weld nut attaching the roof-rail airbag (RRAB) to the vehicle. Further investigation found that certain stampings associated with the connection of the roof rail airbag to the vehicles had damaged, out of position or missing weld nuts. Although the problem was identified during vehicle assembly, the repairs may have been missed or preformed incorrectly.

GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts GM’s number for this recall is N202321200 and the NHTSA campaign number is 21V246.