Tag Archives: Manufacturer defect

2018 Cadillac Escalade Lemon Law Buyback

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Our client was so excited with his purchase of a 2018 Cadillac Escalade.

Shortly after our client purchased his new vehicle he started to have problems with it. The first time he took it in for servicing at the Cadillac dealership was on February 5, 2018. He was having problems with the third row seat not folding down. The Air bag light was also on.

A couple of months later on April 10th he was back at the dealership due to the fact that the Air bag light was on again.

The third visit in July was because the Air bag light was on once again. He also complained to the service representative that the carpet was wet in front of the right side second row seat after going through the car wash. The vehicle was also running very rough and the check engine light would flash on hard acceleration.

Our client was very concerned about having had to take the vehicle in for the Air bag light 3 times and was concerned for his safety. That is when he called our office and spoke with California Lemon Law Attorney, Barry L. Edzant. Barry requested some documents for his review and shortly thereafter our client signed a retainer agreement.

A letter was sent to General Motors Corporation demanding that they buy back the vehicle under the California Lemon Law. They agreed and reimbursed our client for his down payment, any payment made, his registration and paid off the balance minus a usage fee that they are entitled to under the Lemon Law. GMC also paid all attorney fees. Our client was quite happy with the results.

Having problems with your vehicle? Think you may be driving a lemon? Please contact our office at 888-395-3666 for a free consultation.

2020 Jeep Wrangler Steering Vibration & Front End Noise

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Chrysler will be notifying the owners of certain 2020 Jeep Wrangler SUVs because of a safety problem affecting the suspension in their vehicles.

According to the defect report, the left side lower control arm bracket may have been out of position during the welding process. This off location weld is weak and could break, allowing the lower control arm to separate from the axle. If this happens, the driver could experience a loss of vehicle control and/or the lower control arm bracket may separate completely, resulting in dangerous road debris. Prior to compete separation of the bracket from the axle, the driver may experience a front end noise or a steering vibration.

Those receiving notices will be asked to return to their dealers to have the front axle inspected and replaced as necessary. Chrysler’s number for this recall is W01 and the NHTSA campaign number is 20V-042.

Mercedes Benz Loss Of Steering

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Daimler will be contacting the owners of certain 2015-2019 Mercedes Benz rear drive model vehicles for a problem affecting the steering. The vehicles affected by this recall include:

  • 2015-2019 Mercedes Benz C300
  • 2018-2019 Mercedes Benz C350E
  • 2017-2019 Mercedes Benz C63 AMG
  • 2015, 2018 Mercedes Benz C63S AMG
  • 2019 Mercedes Benz CLS450
  • 2018 Mercedes Benz E300
  • 2018 Mercedes Benz E400
  • 2019 Mercedes Benz E450

According to the defect report, a production deviation of the rear wheel drive steering rack lock nut could result in internal material cracks that reduce the nuts strength. If a large lateral force, such as hitting a curb could cause the lock nut to break and the steering to become fixed in one position. There is no advanced warning that the lock nut could fail.

Owners receiving recall notices will be asked to return to their dealerships to have the steering rack replaced.

RAM 1500 Rear Differential Retaining Pin Damage

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Chrysler will be contacting a small number of 2016-2017 RAM 1500 owners regarding a problem affecting their vehicles power train. According to the defect report, the differential retaining screw pin could become loose and contact the bearing cap. If the pin comes out of position, the differential pinion spider gears, the loose screw or the pin itself could make contact with components inside the differential and cause it to break and/or lock up.

Dealers will inspect and replace the differential pin retaining screw in all affected vehicles. If the inspection finds the retaining screw loose or damaged, the entire rear axle assembly will be replaced. Owners wanting more information about the problem are asked to contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is T20 and the NHTSA campaign number is 17V-198.

2012 Nissan Versa Airbag Could Deploy When Door Is Slammed

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Nissan will be contacting the owners of certain 2012 Nissan Versa cars regarding a safety problem affecting the airbag system. In the subject vehicles, dissimilar metals were used in the side air bag sensor connectors. The combination could lead to oxidation on the pins and disabled communication to the satellite sensor to airbag control unit (ACU). The system is designed to enter a backup state when the signal is lost which will still allow the airbag to deploy, but lower threshold requirements may cause the curtain and seat mounted air bags to deploy unexpectedly if the door is slammed.

Nissan will notify owners, and dealers will install a new jumper harness and replace the side impact satellite sensors. Owners wanting more information about the problem are asked to contact Nissan customer service at 1-800-647-7261. The NHTSA campaign number for this recall is 17V-144.

2016-2017 Toyota Tundra Damaged Bumper Brackets

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On January 24 2017, Toyota filed a defect report with the National Highway Traffic Safety Administration (NHTSA) about a problem affecting certain 2016-2017 Tundra vehicles. The affected trucks are equipped with resin rear step bumpers and reinforcement brackets that could crack if impacted at the corner of the bumper. If a person steps on the corner of the bumper that is damaged, a portion of it may break away, increasing the risk of injury.

Dealers will replace the resin rear bumper reinforcement brackets with steel ones and replace the rear bumper tread. Owners wanting more information about the problem are asked to contact Toyota customer service at 1-800-331-4331. Toyota’s number for this recall is H0C and the NHTSA campaign number is 17V-051.

2016-2017 Chevrolet Cruze May Not Meet Crash Protection Standards

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General Motors has decided that certain 2016-2017 Chevrolet Cruze vehicles may fail to conform to the Federal Safety Standards for crash protection. According to the defect report, a bracket used in the driver and front passenger seat back recliner mechanism may have been incorrectly welded to the seat back frame. During a crash, the front seat head restraints could separate, increasing the risk of injury to occupants.

Those receiving notices will be asked to return to their dealerships to have the front passenger seats inspected and replaced as necessary. Owners wanting more information about the problem are asked to contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is 17035 and the NHTSA campaign number is 17V-057.

Volvo Airbag Safety Problem

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Volvo has received information from their airbag supplier regarding an issue affecting the front driver, front passenger and front seat side airbags. According to reports filed with the NHTSA, the generant mix ratio of the inflators may be out of specifications and could result in non-deployment of the airbag.

The vehicles affected by this problem include:

Owners will be asked to return to their dealership to have their vehicles airbags inspected and replaced as necessary. For more information about the problem, owners are asked to contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R89712 and the NHTSA campaign number is 16V-918.