A recent study done by the Insurance Institute for Highway Safety (IIHS) looked at driver fatality rates in 2009-2012 model year vehicles. The study found nine models that are so safe that they had a driver death rate of zero. (Only eight years ago there were no car manufacturers who could make this claim.) These mostly 2011 models, show how the chances of dying in a car crash have steadily decreased over the last few years. Improvements in car safety such as electronic stability control, which was not required by federal mandate until 2011, have been a huge factor in preventing automobile accidents. “We know from our vehicle ratings program that crash-test performance has been getting steadily better,” according to David Zuby, IIHS’ executive vice president. “These latest death rates provide new confirmation that real-world outcomes are improving, too.” Continue reading →

The Law Offices of Delsack & Associates, P.C. recently helped the owner of a 2011 Kia Sorento obtain a vehicle buyback under the California Lemon Law. Prior to contacting us, he had given his dealership eight (8) opportunities to repair the defects and had complained to the service manager many times, but the vehicle was still not repaired. The defects included engine and other manufacturing non-conformities which caused the vehicle to stall under normal operating conditions and repeated problems with the ignition system and electrical system which would result in a no start condition and the check engine light to remain on. Continue reading →

A month after purchasing a new 2010 Mercedes-Benz C300W, a California resident started experiencing problems with the temperature control and A/C system in her vehicle. Upon contacting the Law Offices of Delsack & Associates, P.C., she had already given Mercedes five (5) opportunities to repair the problems, but the issues still remained. After a short consultation with one of our lemon law attorney’s, she retained our services to represent her in her demand to have the vehicle repurchased by the manufacturer. Continue reading →

The owner of a 2009 Chevrolet HHR contacted the Law Offices of Delsack & Associates, P.C. after experiencing repeated problems with her vehicle. She purchased the wagon new in September 2010 and drove it for only a month when it started loosing power under normal operating conditions. Persistent problems resulted in the vehicle being returned to a GMC dealer, seven (7) more times for issues that include:

  • Continued Loss Of Power
  • Defective Steering Assist
  • Defective Suspension
  • Defective Electric Brake Control Module
  • Electronic Stabilizer Control Light Remains On
  • Defective Throttle Body Assembly

Continue reading →

After several unsuccessful attempts of trying to get her 2011 Buick Lacrosse CX fixed, a California resident contacted the Law Offices of Delsack & Associates, P.C. to see if she qualified for protection under the California Lemon Law.

The sedan was purchased in June 2012 and by August 9, 2012, it had been taken in for the first time to have problems fixed. She subsequently provided GMC at least six (6) more repair opportunities involving several substantial defects. Continue reading →

A recall involving certain 2013-2014 Chevy Cruze cars has consumers questioning whether they could be driving a lemon. General Motors initially issued the recall in September 2013 and have recently expanded their campaign to include approximately 171,000 more vehicles. Due to the increased quantity in cars affected, the Law Offices of Delsack & Associates have received calls from concerned Cruze owners who say that their automobiles are unsafe to drive and have been sitting in a repair shop for 30-45 days with no ETA when parts will be available. Continue reading →

The Motor Vehicle Owners’ Right to Repair Act, are several bills introduced to the United States Congress last February. If passed, the bill would require automobile manufacturers to give independent repair shops access to the same repair information their approved repair shops have. The legislation hopes to give consumers a choice to pick a repair facility best suited to their particular needs.

It is important to note, however, that under the California Lemon Law, a vehicle owners must give a manufacturer authorized dealer a reasonable number of repair attempts before their vehicle can be considered a lemon. While, the Right to Repair Act will give consumers more choice of where to take their vehicles, it may also negatively affect their lemon law rights. Continue reading →

Caring for your tires is essential in keeping you safe, saving you money, and reducing your vehicles environmental impact. Most newer vehicles have a tire pressure monitoring system, but by the time the warning goes off, your tires are already significantly under inflated.

The above video is a great resource put out by the NHTSA during their TireWise campaign, as a way to help consumers make smart decisions when buying and maintaining tires. For more information, visit NHTSA’s TireWise website.