Newly appointed head of the National Highway Traffic Safety Administration (NHTSA), Mark Rosekind is warning vehicle owners to expect automobile recalls in 2015 to surpass the record set last year. In 2014, the NHTSA was under scrutiny by safety officials and advocates for their slow response to recalls involving Takata airbags and GM ignition switches. Continue reading
With a record number of recalls this year, the automobile industry has been under tight scrutiny. But even with increased efforts to address problems, known safety recalls continue to evade the United States market. According to a New York Times review of over 500 international recalls, there have been dozens of instances within the last ten years which have prompted recalls or other safety related actions in foreign countries, that have not been treated the same in the United States. Continue reading
The National Highway Traffic Safety Administration (NHTSA) are demanding that airbag manufacturer, Takata Industries along with automobile manufacturer’s BMW, Chrysler, Ford, General Motors, Honda, Mazda, Mitsubishi, Nissan, Subaru, and Toyota, expand their airbag recall to include vehicles beyond the initial geographical areas. This decision comes after a recent driver’s side air bag failure in a vehicle outside the current regional recall area, previous fatalities, and many injuries that have been linked to the problem. Continue reading
The National Highway Traffic Safety Administration (NHTSA) is urging owners of certain BMW, Chrysler, Ford, General Motors, Honda, Mazda, Mitsubishi, Nissan, Subaru, and Toyota vehicles to take immediate action and replace defective Takata airbags. Vehicle owners receiving regional recalls are especially urged to get the problem taken care of, as consistent hot and humid conditions are suspect to intensify the problem. These areas include: Florida, Puerto Rico, areas in Texas near the Gulf of Mexico, Alabama, Mississippi, Georgia, Louisiana, Guam, as well as Guam, Saipan, American Samoa, Virgin Islands and Hawaii. Continue reading
The Safety Institute is a non-profit organization who’s main goal is injury prevention and product safety as a basis for a healthy and productive society and as a vital component to reducing health care costs. The group is currently involved in a variety of issues regarding product safety, including reports that monitor vehicle defect trends and the National Highway Traffic Safety Administration’s (NHTSA) recall and enforcement activities. Their quarterly compiled early warning list shows the top 15 vehicle trends that they say automakers and government should be paying attention to. Continue reading
Since the 1980’s, the NHTSA has been allowing a type of recall which lets automobile manufacturers restrict notices and repairs to a few states rather than making them nation wide. These “Regional Recalls” are usually due to the defect becoming a problem because of environmental conditions such as hot and cold climates or because of corrosion caused by road salt used in certain areas. Regional recalls can save automakers money, but consumer advocates have complained for years that because people are moving more frequently and driving in many different conditions, affected vehicles can be missed. Continue reading
The National Highway Traffic Safety Administration (NHTSA) faced criticism during a consumer protection subcommittee last week as Senator Clair McCaskill questioned the agencies effectiveness in protecting consumers from defective automobiles. Deputy Administrator, David Friedman was grilled about the agencies roll in the delay of General Motors’ recalls, including defective ignition switches which have been linked to 20 deaths. Continue reading
Customer satisfaction campaigns, also known as secret warranties or silent recalls, is a practice used by automobile manufacturers to correct relatively minor issues that could affect driver’s comfort or the vehicle’s appearance. Instead of dealing with thousands of customers, the manufacturer deals with complaints on a case by case basis. In many cases, those who are unaware that a satisfaction campaign exists, end up paying for the manufacturing mistake. Continue reading
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