Tag Archives: Manufacturer defect

California Lemon Law Chevy Traverse Buyback

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One of our clients had recently purchased a 2010 Chevrolet Traverse which developed several issues related to the rack and pinion steering, headlamps, and climate control system. The vehicle also started leaking oil. The dealer tried unsuccessfully to repair these concerns on at least nine (9) separate occasions totaling 56 days out of service. After many weeks of frustration and inconvenience, paying for insurance, and being without his car the client researched the California lemon law on the internet, and contacted us to ask us to help him get rid of the vehicle and have it repurchased by the manufacturer.

We sent a demand to the manufacturer based on the vehicle qualifying as a lemon under the California lemon law statute and within several weeks were able to negotiate a full repurchase of the vehicle. Our client was able to recover his down payment and almost two years of monthly payments, plus get the manufacturer to pay off the balance of his loan.

If you think you’re driving a new or used car which started having substantial problems while still under the manufacturer’s new car warranty, you should contact the Law Offices of Delsack & Assoc., P.C. at 888-395-3666 or go to calemonlaw.com to determine whether we can help you get rid of your car and get your money back.

Mercedes Floor Mat Replacement

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Mercedes Benz are asking customers driving certain ML-Class vehicles, to remove their accessory floor mats and to bring them in to their nearest dealership to have them replaced. According to Mercedes, certain vehicles are equipped with all season floor mats that may not conform to the contour of the vehicle’s floor. The fit could reduce the clearance between the mat and the gas pedal, possibly allowing the pedal to become trapped. Mercedes will be notifying owners starting in September and will replace the floor mats free of charge. The vehicles included in the recall include:

Owners wanting more information about the problem can contact Mercedes-Benz at 1-800-367-6372.

California Lemon Law Chevy Aveo Buyback

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We recently helped a client in Morro Bay, CA by having the manufacturer repurchase his car. He was driving a 2011 Chevrolet Aveo with about 6,500 miles on it, and was having problems with the air bag light going on. Air bags not working properly are, of course, a safety concern. By the time our client had called us he already had taken the vehicle in three times for repairs. Someone suggested he look into the California lemon law and he then contacted our offices.

Within a few weeks we successfully negotiated with General Motors to have them repurchase his vehicle under the California lemon law statute. The California lemon law protects consumers who have purchased or leased vehicles in California and which show manufacturing defects.

If the vehicle you are driving continues to have problems that started during the manufacturer’s new car warranty, you may be driving a lemon. Please contact the Law Offices of Delsack and Assoc. at 888-Ex-Lemon (888-395-3666) for a free consultation and find out if your vehicle qualifies as a lemon.

Mitsubishi Airbag Sensor Problem

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Mitsubishi is asking owners of certain 2012 i-MEV electric vehicles to bring in their cars to correct a problem that could prevent their airbags from deploying properly. According to Mitsubishi, an incompatibility between the air bag sensor and the self diagnostic software, could deactivate the front and side airbag system. During an accident, the airbags may fail to deploy, increasing the chance of injury. Owners of affected vehicles may notice the Supplemental Restraint System (SRS) warning lamp illuminating to alert the driver of the problem. Owners wanting more information can contact Mitsubishi at 1-800-222-0037.

Toyota Rear Suspension Problem

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Toyota has announced a recall for certain 2006-2011 Toyota Rav4 and 2010 Lexus HS250H vehicles because of a problem with the rear suspension. According to the recall report, if the nuts on the rear suspension arm are improperly tightened during a wheel alignment service, the tire rod will develop movement which could lead to rust and damage to the threads. The tire rod could fail causing an abrupt change in the vehicles alignment leading to loss of vehicle control. Drivers who notice a strange noise coming from the rear of their vehicle are asked to contact their nearest dealership as soon as possible. Toyota is working on a repair for the problem and will send out notifications as soon as possible. Owners wanting more information about the problem can contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

Ford Sues Windstar Subframe Supplier

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Ford Motor Co. has filed a law suit against automobile parts supplier Dana Holding Corp. over corrosion issues that forced Ford to recall over 425,000 1999-2003 Ford Windstar minivans. The original recall, issued in August 2010, affected rear axles that were susceptible to fractures after years of service in salt states. Continued complaints led to subsequent Windstar minivan investigations and recalls that affected the front lower control arms, rear attaching brackets and body mount attachments.

In a seven page suit filed last Friday Ford stated that they have suffered substantial damages over the minivan issues and are asking the court to enforce a cost sharing agreement between the two companies. When asked about the lawsuit, Dana offered no comment, saying that the company does not discuss pending litigations. Ford and Dana continue to do business together as they work to resolve the issue.

Hyundai Airbag Problem

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Hyundai is recalling certain 2007-2009 Santa Fe and 2012-2013 Sonata vehicles because of airbag problems that could increase the risk of injury to vehicle occupants.

  • Approximately 220, 000 Santa Fe vehicles manufactured between April 2006 to July 2008, could have an improperly calibrated occupant classification system (OCS). The problem could lead to the airbags not deploying during an accident increasing the chance if injury. Owners will be notified to bring in their vehicles to get the OCS software updated.

  • Approximately 22, 000 Sonata vehicles manufactured between January to June, 2012 are being recalled because the curtain airbag may inflate without a deployment command. The manufacturing error could increase the risk of injury to the occupants and could increase the chance of an accident by distracting the driver.

Owners wanting more information on either recall can contact Hyundai customer services at 1-800-633-5151.

Fuel Line Problem In Ford Escape

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Ford is asking owners of certain 2013 Escape vehicles equipped with 1.6L engines and manufactured between October 2011 to July 2012, to not drive their vehicles until a fuel line in the engine compartment has been replaced. The fuel lines could split and leak, causing an engine compartment fire. Owners can contact their local Ford or Lincoln dealer to arrange to have their vehicle picked up for repairs and will provide a rental vehicle if needed. For more information about the problem, owners can contact Ford at 1-866-436-7332.