Tag Archives: repeated repair attempts

2015 Dodge Ram 1500 – FCA Lemon Law Buyback

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Our client bought a 2015 Dodge Ram 1500.

He first took in in to an authorized dealership on May 10, 2017. The service 4 WD message came on and the vehicle seemed to be stuck in first gear. It was at the dealership for 3 days and they found a code and replaced the front Diff DTCM module.

His next visit was on June 15th because the vehicle had a hard time starting. There was also a tapping noise coming from the front end of the vehicle and his Dodge Ram had a huge loss of power. The vehicle was in the shop for 86 days.

Our client had heard that there was a part of the lemon law that dealt with a vehicle being out of service in the hands of an authorized dealership for 30 days or more (the 30 days do not have to be consecutive or for the same problem) and called our office.

He spoke with Barry L. Edzant, a California Lemon Law Specialist, and had his questions answered. Barry requested he email some documents for review. The client signed a retainer agreement and a letter was sent to FCA, USA demanding that they buy back the vehicle.

FCA, USA decided to buy back the vehicle under the California Lemon Law and reimbursed our client for his down payment, all payments made, his registration and paid off the vehicle minus a usage fee that the manufacturer is entitled to under the law. They also paid the attorney fees. Our client was very happy with the result.

If you are having problems with your vehicle and have questions about the California Lemon Law please call our office at 888-395-3666.

2016 Ram 1500 Lemon Vehicle Buyback

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Our client purchased a 2016 Ram 1500 and was quite excited.

He had to bring in the vehicle fairly soon after purchasing as the airbag light kept coming on. It first happened at 90 miles, then 93 miles and then at 136 miles. He made a video of the light coming on to show the Ram Dealership. There was also a wind noise coming from the top of the driver door. You could hear this noise more on acceleration. The date of this visit was June 6, 2016.

The next visit was on June 22nd as he was still having the wind noise coming from the top of the driver door. There was also a problem with the center console lid not latching. They also did a software update on the PCM.

Our client was back at the dealership on August 3rd. At that time the driver’s seat would not move backwards all the way. He was also hearing a whistle in the weatherstripping on the driver’s door.

September 12th he was back in due to the air bag message coming on. The check engine light came on the touch screen and the air conditioning turned off. He is disappointed as the vehicle never gets over 23 MPG.

The next visit was on November 20th because while driving the throttle control light came on and the check engine light, too. He could not go over 30 MPH.

The air bag light coming on intermittently is the reason he drove the vehicle to the authorized dealership on January 24, 2018.

It was at the point that he called the Law Office of Barry L. Edzant, a California Lemon Law Attorney with over 30 years experience. During the free consultation, Barry, requested that some documents be emailed to him so he could review them. Soon thereafter our client signed up with our firm. A letter was send to FCA, USA demanding they buy back the vehicle under the California Lemon Law.

FCA, USA agreed to buy back the 2016 Ram 1500. They reimbursed our client for their down payment, all monthly payments, their registration, the payoff on the vehicle minus a mileage deduction allowed under the Lemon Law. FCA, USA also paid the attorney fees.

Our client was very pleased with the outcome.

If you are having problems with your vehicle and think you may be driving a lemon, please call our office at
888-395-3666.

GM Lemon Law Buyback – 2017 Cadillac Escalade

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Our client was very excited when they purchased their new 2017 Cadillac Escalade.

His first visit to the Cadillac dealership was on January 22, 2018 because the passenger running boards were sticking at times.

He was back at the dealership on June 20th to have the running boards looked at again.

The next visit was on November 20th for numerous items which included the passenger side step not always operating, the driver’s side step not working at times, at idle gear there was a roughness to the vehicle like the engine was stumbling and there was a pinging coming from the engine. Other problems were when at a stop the transmission would suddenly lunge forward, when accelerating at lower gears the transmission would lunge into gear, the front brakes were making noise and the USB was not working.

The last visit to the dealership was on January 22, 2019. The complaints were that the brakes were making noise, driver’s side running board would not always work, the passenger side door panel was not secured at the top, the vehicle exhibited a rough idle in gear and you could feel the Escalade shake and the transmission, on acceleration, was jerking and jolting at low gears.

At this point our client called our office to find out if his vehicle might be a lemon. He spoke with California Lemon Law Attorney, Barry L. Edzant. Barry requested he send some documents for review. Soon there after our office was retained and a demand letter was sent to General Motors Corporation to buy back our client’s 2017 Cadillac Escalade under the California Lemon Law.

GMC agreed to repurchase the vehicle which included reimbursing our client for his down payment, all payments made, his registration, pay off the balance minus a mileage fee allowed under the California Lemon Law. They also paid attorney fees.

Our client was very happy with the buyback of his vehicle. If you think your vehicle might be a lemon because of repeat problems that the dealership is unable to fix or the vehicle has been out of service in the hands of an authorized dealership for 30 days or more (the 30 days do not have to be consecutive or for the same problem) please call our office at 888-395-3666 for a free consultation.

2016 Cadillac Escalade Lemon Law Buyback For Repeated Problems

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Our client bought a 2016 Cadillac Escalade and was excited to have their dream vehicle.

The first repair, November 21, 2016, was for a recall on the front airbag.

The next visit was on February 28, 2017. The reason for the visit was because the driver assist message kept coming on.

The Escalade was back at the Cadillac dealership a week later as the driver assist message was still coming on.

It was back the following week on March 16th for the same problem.

On October 2nd at 19,410 miles it was back at the dealership because of poor braking.

On February 9, 2018 our client brought the Escalade in due to the fact that the brakes were making noise.

About 6 months later on August 6th they had to bring the vehicle in because the A/C was not cooling.

The vehicle was towed to the dealer on September 20th because it would not start.

The next day it was back at the dealer because the vehicle was pulling to the right. Also the right side of the Escalade seemed to be sagging.

The vehicle was back at the Cadillac dealership on February 21, 2019 as the brakes were making noise, the cruise control was not working and the Park assist was showing on the DIC.

It was brought back in a few days later because the brakes were making noise.

On April 11th the vehicle was back because the Cruise control was not working again and the Service driver’s system was displaying on the DIC. There was also a problem with the brakes slamming when they would back up the vehicle. The Driver assist was coming up on the DIC. The rear A/C was not blowing cold air. The transmission was jerking when the client would slow down. The TPM light kept coming on and the brakes were making noise again .

At this point the client was frustrated after having given the Cadillac 12 times to try and fix the vehicle. They contacted our office to find out about the California Lemon Law and if their vehicle qualified. They sent some documents for the attorney to review and soon after they signed up with the firm. A demand letter was sent to GMC on their behalf.

Our firm successfully won a full repurchase for our client for their defective vehicle. The manufacturer reimbursed our client for all payments made to date, the down payment, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. GMC also paid all the attorney fees.

If you are having problems with your vehicle, please contact our office, the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions about your rights under the California Lemon Law.

2017 Jeep Patriot
California Lemon Law Buyback

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Our client was very happy to buy her 2017 Jeep Patriot.

Her first visit to the authorized dealership was on July 31, 2017. She had multiple concerns that she shared with her service advisor. The tire light was on but all pressures were fine. The passenger front window would not go up with the driver side switch. There was also a problem in that the vehicle would only run for a few minutes when started with the remote.

The next visit was on November 10th because the check engine light was on.

Her last visit was December 6 and her Jeep Patriot was in the shop for 29 days as the check engine light was on again.

She contacted us in January and spoke with Barry L. Edzant, a California Lemon Law Attorney Specialist. He asked her to send our office some documents for him to review. After his review and consultation the client decided she wanted Barry to represent her.

A letter was submitted to FCA, USA demanding they buy back her vehicle under the California Lemon Law. FCA agreed to do so and reimbursed our client her down payment, all payments made, her registration, paid off the vehicle loan minus a mileage deduction the manufacturer is entitled to under the Lemon Law. They also paid the attorney fees. Needless to say our client was thrilled.

If you think your vehicle might be a lemon please give our office a cal and speak with Barry L. Edzant. The toll free phone number is 888-395-3666. Find out your rights under the California Lemon Law.

2016 Dodge Ram 1500 Lemon Law Help

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Our client was very happy when he purchased his 2016 Dodge Ram 1500.

He first had some concerns on February 6, 2017 when he tried putting gas from the nozzle and the filler tube came loose and dropped down. He also had a check engine light message on.

His next visit to the Dodge dealership was on August 23rd because his tailgate was opening randomly.

On December 4th he was back meeting with his service advisor as he noticed a red liquid leaking from the passenger side area of the engine.

On November 26, 2018 he brought his Ram 1500 in for numerous recalls. He also told them about a hard clunk as the vehicle was shifting between gears. The vehicle also exhibited hard shifting and the RPMs were revving really high.

He was back on January 10, 2019 because the vehicle was again exhibiting a hard clunk between gears. He was also noticing hard shifting and sometimes there was a delay when putting the vehicle into reverse. The dealership had the vehicle for 42 days.

At this point he was very frustrated and contacted our office and spoke with California Lemon Law attorney, Barry L. Edzant. Barry requested he send him some repair orders to review along with some other documents. He became a client shortly thereafter. A letter was sent to FCA, USA demanding that they buy back our client’s 2016 Dodge Ram 1500 under the California lemon law.

He did take the vehicle in again on May 9, 2019 as he was hearing a clunking noise coming from the engine compartment when shifting between 5th and 6th gear and while slowing down and taking off. He also complained the vehicle was having other problems with the gears.

Our firm successfully got a repurchase for our client for his defective Dodge Ram 1500. The buyback included the reimbursement of all payments made to date, the down payment, the registration, paying off the loan less a mileage deduction allowed under the California Lemon Law. FCA, USA also paid for the attorney fees.

If you think your vehicle may be a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666. We offer free consultations and we’ll be happy to answer your questions. We are a California statewide Lemon Law firm.

2018 Cadillac Escalade Lemon Law Buyback

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Our client was so excited with his purchase of a 2018 Cadillac Escalade.

Shortly after our client purchased his new vehicle he started to have problems with it. The first time he took it in for servicing at the Cadillac dealership was on February 5, 2018. He was having problems with the third row seat not folding down. The Air bag light was also on.

A couple of months later on April 10th he was back at the dealership due to the fact that the Air bag light was on again.

The third visit in July was because the Air bag light was on once again. He also complained to the service representative that the carpet was wet in front of the right side second row seat after going through the car wash. The vehicle was also running very rough and the check engine light would flash on hard acceleration.

Our client was very concerned about having had to take the vehicle in for the Air bag light 3 times and was concerned for his safety. That is when he called our office and spoke with California Lemon Law Attorney, Barry L. Edzant. Barry requested some documents for his review and shortly thereafter our client signed a retainer agreement.

A letter was sent to General Motors Corporation demanding that they buy back the vehicle under the California Lemon Law. They agreed and reimbursed our client for his down payment, any payment made, his registration and paid off the balance minus a usage fee that they are entitled to under the Lemon Law. GMC also paid all attorney fees. Our client was quite happy with the results.

Having problems with your vehicle? Think you may be driving a lemon? Please contact our office at 888-395-3666 for a free consultation.

2017 Chevrolet Cruze Lemon Law Buyback For Repeated Repair Attempts

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Our lemon law client was excited about his new 2017 Chevrolet Cruze.

His first visit was at 747 miles on July 6, 2017. He was hearing a squeaky noise while driving his vehicle. The other problem that was presented at that visit was that while moving the driver side seat back it made a very loud noise. The Chevrolet authorized dealership had the vehicle for 20 days.

The next visit was on September 29th. His key FOB and the WiFi were both not working. The left front seat was making a rumbling noise when moving the seat from front or rear. He was also seeing the no key detected message coming on.

The 3rd visit was on May 8, 2018. His complaints at the time were the check engine light was on, the vehicle had a rough idle, he was hearing a metal tapping sound when driving at parking lot speeds and making turns which were coming from the rear of the vehicle. The Driver’s seat was also making a loud noise when moving the seat forwards or backwards.

On April 9, 2019 he brought the vehicle in again to the dealership. He was hearing a metallic rattle noise which appeared to be coming from behind the glove box. There was also a problem with the left front tire losing air and the passenger side rear tire losing air.

He was back at the dealership about 5 weeks later because both passenger side tires were losing air. The radio was also having some problems in that it would suddenly freeze.

July 23rd he brought the vehicle back to the Chevy dealership because it was pulling to the right and the suspension was feeling funny. He was also hearing a grinding noise from the right front wheel while driving. The key not detected message was coming on intermittently. The cabin air filter and air filter element needed to be replaced.

The last visit was about a week later. The driver’s side front seat back rest was falling when reclining and the key not detected message was displaying intermittently when trying to start the vehicle.

At this point our client was frustrated and called our office and spoke with California Lemon Law Attorney, Barry L. Edzant. Barry asked him to email us some documents to review. After signing a retainer agreement, a letter was sent to General Motors Corporation demanding that they buy back the 2017 Chevrolet Cruze under the California Lemon Law. GMC agreed to repurchase the vehicle and reimburse our client for his down payment, all monthly payments made, reimburse for registration and pay off the vehicle less a mileage deduction allowed under the law. They also paid all the attorney fees.

If you are having problems with your vehicle and want to know what your rights are under the lemon law, please call our office at 888-395-3666. We will be happy to answer your questions