Our client purchased a 2017 Jeep Grand Cherokee.
On September 28, 2018 he took his Jeep Grand Cherokee in for service because the A/C was not blowing cold air.
On March 19, 2019 he brought it back to the dealership because the A/C was not blowing cold air again.
On June 14th it was back at the dealership because there was a Freon or a chemical type smell upon turning the A/C on. The A/C was also making a loud hissing sound and would not get cooler as the day got hotter. Sometimes the A/C would not even turn on at all.
July 15th he brought it back to the dealership because the A/C would stop working after about an hour and there was still a hissing sound coming out of it.
It was at this point that he called our office for a free consultation with California Lemon Law Attorney, Barry L Edzant. After speaking with Mr. Edzant he sent in some paperwork to be reviewed. He signed on as a client and a demand letter was sent in to FCA, USA.
FCA, USA decided to buy back the vehicle under the California Lemon Law and reimbursed our client for his down payment, all payments made, his registration and paid off the vehicle minus a usage fee that manufacturer is entitled to under the law. They also paid the attorney fees. Our client was very happy with the result.
If you are having problem with your vehicle and have questions about your rights and the California Lemon Law, please call our office at 888-395-3666.