The owner of a 2015 Jeep Cherokee, bought in November 2014, contacted the Law Offices of Delsack & Assoc., P.C. regarding problems she was having with her power steering and transmission. Within months of buying the Cherokee, she had experienced two unsuccessful repair attempts for safety defects which kept the vehicle out of service for over 45 days. She continued trying to get the problems repaired until she was advised by her dealer to contact FCA because they could not find a fix for the defects. She was reluctant to deal with the manufacturer, so she contacted us for advice.
Within a few short weeks of retaining our services, we were able to negotiate a repurchase of the defective vehicle and recover her down payment, monthly payments, and registration. FCA also paid off the balance on the vehicle and attorney’s fees. FCA, under the Lemon Law, was also entitled to a usage fee but it was relatively small because the first repair attempt was only months after the vehicle was purchased. Needless to say our client was thrilled to be rid of her defective 2015 Jeep Cherokee and get her money back.
Have you experienced four (4) repair attempts for the same or similar problem; two (2) repair attempts for a problem likely to cause serious bodily injury; or has your vehicle been out of service, in the hands of an authorized dealer, for over 30 days during the first 18 months or 18,000 miles; AND is still not repaired? Your vehicle could qualify for protection under the California Lemon Law. Contact the Law Offices of Delsack & Associates, P.C. at 1-888-ExLemon (1-888-395-3666) or submit our free lemon law case review form at the top of this page.